s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

the pool was always pack and parking was bad i also thought they should have provided free breakfast

laundry room was small and congested

plus the late check out was wonderful

the omlet bar and complementary reception both exceeded my expectations

wifi was a bit slow

the breakfast buffet was perfect

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

the swimming pool

need shuttle to airport

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

parking was hard some times but that's no fault to the hotel

the pool water was too could

onsite laundry facilities at a reasonable price

laundry facilities on site

laundry facilities on premises

clean. full kitchen. very professional staff.

large comfortable room with fully supplied kitchen, large living space, complete apartment

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

great breakfast, it was very clean, the pool and jacuzzi!

breakfast was the same every day, but not bad

breakfast was bad.

breakfast was basic and filling

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

parking

beds were comfortable. pool area was nice and clean

inconvenient parking

parking was some distance from the entrance, however, valet parking was available.

they have a nice pool here , but it was unable to open because of the covid

cleanliness and the room size loved the pool

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

wifi did not work for the night we were there

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

awkward to get out of the parking lot sometimes

breakfast is a starbucks cafe within the hotel. it s ok but not great.

well lit, good access to doors for parking

large dirty laundry basket next to front desk all day

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

nice gym & pool

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

and breakfast was amazing as well as having access to a pool and gym over all loved

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

clean and well maintained, free parking

i had both kids so i appreciated the early check in as well

the room did not have a refrigerator. there is no hot tub in the pool area.

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the pool was clean and warm

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

breakfast was excellent

nice breakfast

breakfast was little repetitive but still great

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

the parking lot was extremely slippery when i arrived and left

it's perfect for travelers with a car, with convenient on-site parking

pet

it sets the bar for the entire hospitality industry

parking lot was filled with pot holes, terrible

the wifi was included in the price, however it kept disconnecting

clean, great staff, helpful and shuttle to ravinia

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

dirty laundry was left outside my door for over 4 hours after my room was cleaned

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool was little cold and a bit dirty.

like the bed and room, they allowed me early check in

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

toilet not flushing, shelves are broken, dirty bathrooms that smell, all the drawers in the kitchen were broken

the breakfast potatoes were a little cool. but edible.

didn't have breakfast

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay

not fond of the idea of eating in a coffee bar - which may have been the reasonably priced alternative

the grill and free laundry

free onsite laundry is a huge bonus

convenient, friendly staff, laundry facilities, gym, pool.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

you can do laundry for free.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the pool was kinda small and no hot tub

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

breakfast was fine and the pool serviceable.

the small breakfast and its limitation

the room service was friendly and quick and the food was good

lack of any kind of complimentary breakfast. even a danish would have been nice

pet friendly with good areas to walk pets

gym and laundry are

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

the breakfast, laundry facilities, and staff are amazing.

dirty laundry and garbage bags in the hallways

free laundry room, pool, gym, breakfast, and some

even after i provided the laundry list of issues endured during our stay

both breakfast and bar not open at time of my visit

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

staff, pool, room setup

great location, easy parking

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

loved the guest laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

wifi was not always available

-parking spaces within a few feet of the windows of hotel and exhaust fumes may enter the hvac

no wifi, there is no need to charge your customers for wifi.

laundry

clean, pet friendly, kitchenette

i love the mini kitchen and the rooms are the perfect size.

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

peace and quiet, kitchen, breakfast, great staff

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

spacious rooms. pet friendly. a starbucks in the hotel. a heated pool.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

pool could be cleaner and monitored

over fifteen people multiple kids under 16 unattended

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

easy access from parking lot

the staff were exceptional. the room was very clean. the breakfast exceptional.

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

my kids say it all “this is a really nice hotel

the gym had all the equipment i needed for my workout also

nice indoor pool

restaurant and bar no longer offered. overpriced as a consequence

gym, pool and eating area were all extremely nice as well

sorry for the bad review, the pool was extremely packed with kids and no parents so i did not get to use the

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the pool was freaking freezing

clean, basketball court , pool , pool table, lovely breakfast

the breakfast was good the pool area was great the parking was nice housekeeping was evening

pool was well cared for

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

breakfast. clean bathroom. nice fitness center. coffee on demand.

breakfast great

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

laundry room had vending machines but no laundry soap for

the laundry was priced rather high

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

peace and quiet, laundry facilities, great staff

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

kids running around the hallway and makes loud noises past 10pm

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

gym was small but well-appointed, everything you need for a quick work out on the road

the room, the swimming pool, the workout room and the laundry area

breakfast was plentiful, but variety of proteins over multiple days would be a plus

the pool was over crowded with kids and appeared like it was the source of their baths

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

i really liked the room it was very clean and nice and they had a nice pool

poor wifi interference on

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

they don't have wifi they are laying when you check in

the parking lot

gym and pool were good

girls loved the pool

nice hotel , great breakfast , not like other hotels that still play the covid card

gettin into the parking lot.

family favorite place is the pool, which didn't disappoint

and smoking

no refrigerator. no microwave. smoking.

i booked the non-smoking room however it smelled like smoke

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

pet fee is extremely expensive compared with alternatives.

also a complimentary breakfast each day was great

convenient location, immaculate room, helpful staff, perfect breakfast offering

breakfast area plenty of room

breakfast was amazing the next day

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

no complaints, there are some smoking rooms so if you smoke there s rooms you can book here.

smoking rooms, had coffee, staff was friendly

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

ask for the staff not to enter my room and they stilk try to come in one day they stress my pet a lot the good

breakfast, big family suite of two rooms, big beds, room amenities were great (kitchen), friendly

the pool was fun for the kids

find, good location, staff is great, rooms are very nice, nice breakfast included, plenty of free parking

i didn't feel safe to do laundry in the basement

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

great laundry facilities, very useful to have

the laundry area with amazing snacks to purchase was a plus

needs cleaning, the rooms,hallway, laundry room.

breakfast eggs were tasteless and off-tasting but rest was good

kitchen facility in room but no utensils, dishes to go in microwave liked

dirty bathtub, no silverware in the kitchen. furniture was scattered.

newly remodeled and very clean breakfast buffett was perfect

pool

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

people were rude kids rude running around unsupervised

to hard, kids or someone running or stomping in room above us and in hallway

no laundry room

bed, suite, warm cookie, room service.

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all

kids running up and down halls all night long, slamming doors, yelling.

kids enjoyed every minute

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

beautiful indoor pool but it was closed due to covid-19

and gym was closed

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

guest laundry

didn t get room service even when i asked for it.

my grandson had so much fun in the pool

the pool was open, it is clean and the staff is very friendly.

the gym and pool were also nice and the lobby was pleasant

quiet clean order to room laundry

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

had a microwave in the first floor and a laundry area

everyone is kind of. laundry mechanics terrible smell like peeps.

my kids found old french fries behind the end table.

breakfast was very good and room was very clean.

the side door didn't open with a key card. the gym equipment should be more updated.

the breakfast was delicious

was very helpful that we were allowed to take out our breakfast

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

free parking

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

sheets smelled strongly of scented laundry soap

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

the pool was at the correct temperature and very clean

fact that the pool was too cold to use

pool

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

laundry room and vending machines on premises but there s hours of operation

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the cleanliness of the rooms around the area so is the laundry room

there were wild bunnies right outside the pool area. 10/10

pool is open

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the door leading from the parking lot to the hallway was supposed to be locked, but never was

bar and nice pantry to buy a couple of important items

the swimming pool was amazing

the hotel was great! the pool was warm and the beds were perfect.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

amenities (laundry), needs to be more welcoming

free wifi was unreliable while conducting business from rooms.

wifi was bad, internet signal was bad. not much on tv.

property accommodated our early check in prior to the beer festival we attended

wifi worked adequately

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

only microwave available is at their snack bar area, near the pool

it's fine but if you have little kids, it's a trek

went with kids; ugh

staff was not overly friendly but enjoyed the pool and breakfast

their website said restaurant in the facility and laundry service, there was none

location for the northwestern lake forest hospital and decently updated for the price and free parking

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

they offer shuttle service for families attending the navy graduation

i wish that there was more information with regards to going to the nex, the navy base, shuttle service, places

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

there was a big bar going through the middle almost like we were sleeping on a pullout couch with lumps all

breakfast had all the essentials and the room had everything i needed to work (large desk, fast wifi, good a/c

shuttle was excellent

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

waitress at the bar was super rude and loud to my husband

my partner and kids enjoyed the stay here

could have a few spirits for sale for late travelers to purchase after the bar closes.

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

the person on the front desk when we checked in was rude. room service was not provided.

shuttle service is great, and the breakfast was very good

room service answering system. calls holding holding too long

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

pool was exceptionally clean

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

liked that upon special request they allowed guest with real early flights early check in so they can just lay

the pool was empty and over grown with weeds.

wifi was there but lacking in connectivity at times

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

clean pool

great spacious room with kitchen

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

laundry room was out of order

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

modern styling and lounge area and pool made for a pleasant

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

bar does not open until 5 & check in at 3

just the parking spots are to tight

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

early check in was possible

i overslept and missed breakfast, but it was still offered to me

breakfast and location

the free breakfast and free parking.

no additional linen and it takes 2 hrs for room service

very convenient, very clean, stylishly furnished room and very good breakfast

people drinking in parking lot all night.

no laundry facilities on property. no restaurant.

there is no coine laundry

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

pool was great and open late

free shuttle to airport, use of gym, excellent wifi, huge room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

facilities, except for wifi, were nice and relatively new

onsite laundry room

wish they had laundry in the building

laundry room and gym are good

pool was just a little too hot

the shuttle was frequent and quick

it's fairly close to the airport and they offer a free shuttle to the airport.9

unable to get wifi on my phone

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

pool not that clean.

the shuttle service was very good and easy to use, laundry facilities are free to use

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

laundry

our room didn t have a laundry bag.

no laundry

kids were expecting a pan cake station during the breakfast

kids were expecting a pan cake station during the breakfast

pool water was freezing.

they have a coin laundry we found great after road

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

no plastic bag for laundry

size of laundry room and exercise room

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

clean towels housekeeping had no time to do laundry

squeaky beds. old and dirty laundry room.

the musty smell others complain about is just the laundry facility in the hotel

you feel you are in a laundry cleaning area

the room was also near the laundry with very high humidity

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

under construction, no breakfast pool or laundry facilities

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

cozy and quiet location, great customer service, shopping center were close to the hotel, the gym was great &

great service, great rooms, great gym

our room service included gratuity, however when asked to sign receipt, we felt obligated to add

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

clean, quiet, nice gym

shuttle was quick and reliable

no laundry

i use the gym as well and it's a nice facility

they had room service and cleaned the room daily restocking with water bottles.

free wifi is standard across the rest of the world

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

the laundry facility and the non working hot tub

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

the room service plates tended to stay out for an excessive time

and that the kitchen is closed on friday and saturday

breakfast was good and gym had sufficient equipment to get a decent workout in

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

there was plenty of parking as well

we could have known the pool was available

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

needs a quarter machine or have laundry that takes debt

the front desk did not have change for laundry at any time

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

even though the executive club was closed they gave my 2 kids free breakfast

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

parking is far away from the main entrance.

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

lots of fun places to dine. shuttle provided to shop and dine.