sheets smelled strongly of scented laundry soap

small pool (under renovation)

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

lots of parking

i liked how friendly the staff was, and how breakfast changed everyday.

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

and smoking

i booked the non-smoking room however it smelled like smoke

no refrigerator. no microwave. smoking.

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

the room, the swimming pool, the workout room and the laundry area

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give

liked the to go breakfast snack bags in the morning

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

at the lobby if the coffee is freshly brewed, rooms looking to the courtyard area, very easy car parking

easy access from parking lot

omelette bar and pool!

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

pool was clean and easily accessible from our room

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

horrible parking lot. pot holes and divots everywhere.

the kids loved it

great bed! blue heron bar attached was fun and had good food.

everyone is kind of. laundry mechanics terrible smell like peeps.

they had laundry.

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

the laundry facility and the non working hot tub

the pool area was freezing

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

pool with temps warm enough for the little ones

nice room and great happy hour and free breakfast

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

there is no guest laundry

under construction, no breakfast pool or laundry facilities

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

only thing i didn t like about it was the pool and hot tub were shut down which we knew ahead of time

it had an on-site bar and restaurant which were very good and the location was good for o hare

free parking

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

pool advertised. it s been down for two yearrs

there were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi

dirty bathtub, no silverware in the kitchen. furniture was scattered.

pool

the staff is rude had me on hold forever when i called front desk to ask for wifi password cause the one they

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

i stayed a month & the laundry facility came in handy

laundry is chargeable

the pool was too cold.

parking is far away from the main entrance.

the amenities were closed and the restaurants were operating on limited times, and there was no room service

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

even though the executive club was closed they gave my 2 kids free breakfast

no laundry room

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

kids enjoyed every minute

on site just had to walk through the lobby to get to it fantastic food in the restaurant good room service can

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

no parking for trailer

screaming kids in the floor above us and jumping n acting crazy

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

dirty laundry and garbage bags in the hallways

it was nice that they had free washers for your laundry

the laundry room was a bit dirty

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

right off the highway, up to date, very colorful, nice pool

free parking

location, private parking, exterior, interior.

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

hotel has a bar and fire-pits, lap pool and everything is spotless

free parking, free internet.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

the parking lot is not in great condition.

very nice breakfast!

no additional linen and it takes 2 hrs for room service

pool was semi cold for it being cold outside, could have been cleaner

big room with kitchen. friendly staff. clean room.

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

no sufficient information about parking lot. is the parking lot insise the hotel enough?

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

pool was cold and the kids wouldn't swim

parking and silence for sleep

great staff, hot coffee and breakfast, laundry, great location.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

clean and well maintained, free parking

the room did not have a refrigerator. there is no hot tub in the pool area.

all basic facilities there, parking, coffee almost all day, very good food options just by in walking distance

clean rooms. nice showers. great shades to darken the room. nice breakfast.

the breakfast could have been kept hotter, other than that it was great.

small gym and pool opening

dirty laundry carts left sitting in the hallways indefinitely

great breakfast, updated hotel and nice clean new clean carpet on the floor!

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

kids had fun on the pool, not a lot of people during our stay

the day that i arrive there was a party there so the pool was not available.

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

yes ! the swimming pool was out of order

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

the bed was king size and it smelled like fresh laundry

little happy hour, nice pool for the kids

i loved the room with whirlpool plus fireplace and double faucet shower.

breakfast was great. good variety. lots of room in dining area.

it was spring break, so too many kids in the pool, etc. lol.

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

wifi never worked for the entire stay room cleaning was o. request

wifi was not working

pool, i booked it with the misconception they had a pool

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

at the reception was friendly, but could include upfront information about security deposits and wifi, as these

also, the bar area was very accomadating and hip

wifi in room was really poor, cannot connect at all.

no room service

no valet parking, no bus boy to help with the luggage

were across from the park and the kids loved that

free wifi wasn't great and i think you should have good free wifi in a hotel of this nature especially

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

expected an extended stay facility to have a stocked kitchen

kitchen and having dishes on hand is great

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

has laundry

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

laundry service

there is coin laundry on site

the comfort and the ambiance. an extra joy was the fireplace

dishes included in the kitchenette really made it feel like

great location, clean facility and super nice staff!! great breakfast!!

the layout was awesome, bed very comfortable. i loved the kitchen.

parking situation after a certain time couldnt find a place to park after we returned from dinner

the man that was tending the bar in the evening was very unprofessional; he was so

the bar was closed during my stay

from highway, super comfy bed, clean facilities, on site bar and grill

small pool

the pool was small and ice cold. my kids were freezing.

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

kitchen is so small ,king bed is avarage

pool, lack of channels, the cleanliness of the hall ways, loud people drinking in the parking lot

it is a welcoming place everyone is so nice. lots of parking available. good service.

i m satisfied with my stay. even without room service the stay was wonderful.

the building itself is very nice the pool and exercise room

very comfortable and spacious room. superb pool

inconvenient parking

like a musty smell, they put me next to the laundry room where there was noise all the time

there is generous parking in front

there is a restaurant and bar on site

loud kids running the halls

the pool too small, she appear bigger on the pictures. no water games flr kids

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

good breakfast clean and spacious

the staff were amazing!!!! super great to my kids and overall extremely accommodating.

gym is nice and also the

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

free parking and delicious cookies.

granola bar oatmeal and cereal in cups

loud kids running down the hallway after 9pm

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

laundry needs to fix, but the front dedk agebt is vrry nicr

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

laundry is still using coins and requires cash to buy quarters to use for doing laundry

their laundry room is convenient

saw employees doing laundry and folding with no gloves or mask

overall the hotel and room were very clean. spacious guest room. great location and parking.

parking is good

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

the floor on the swimming pool was a little aggressive.

cleanliness and free parking

parking lot drinking and drunken activities. signage visibility.

wifi speed was to slow and also the restroom door were not proper

location, clean and breakfast was good!

pokeman gyms and nice place to stay

no pool, tiny gym. staff not the friendliest

pool was not warm enough

handicapped parking not enforced

room was large and parking easy.

breakfast just ok. juice all watered down.

the breakfast was decent, and the location was fantastic close to the arena where our event was held,

they also have a guest laundry where i could wash my clothes

my kids love the pool the most

highly recommend, kids loved making waffles and fitness center is good

hot breakfast, clean pool & friendly staff

the hotel bar wasn't open on sunday night

laundry was clean, hallways did not smell weird(like other places) and was also very clean

there is a gym and laundry room available to guests, which is nice

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

laundry facilities were clean and available

bathroom was really small. no laundry room

no laundry facility

convenient, free on-site parking and wifi . staff friendly

there s a weird smell in the gym room

the gym feature and the continental breakfast.

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

laundry mat, dollar tree and target across street

the facilities like laundry, gym were good

the laundry room was easy to use with the app instead of coins

the laundry room was very high

very clean rooms perfect breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

very clean quiet breakfast and a bar.

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

was no wifi access in our roof as the room was to far from the lobby

location, room size, clean bathroom, comfy bed, parking, staff service

parking lot was full so we had to park on the street, and the elevators sounded sketch so we used

pet fees

the color scheme and furniture style in the bar and eating areas

very good breakfast and very comfortable beds

hot breakfast items due to covid but covid restrictions are over

pool

cleanliness and had pool to ourselves

great parking spots

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast available for purchase and nice bar for evening night cap

the complimentary breakfast was a nice bonus this stay

parking is always available

a little hard to locate. an on-site bar would always be nice.

it had a nice laundry room which i made use of

love the laundry room

laundry room had vending machines but no laundry soap for

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the laundry was priced rather high

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

pool for kids -roomy room -decent value for 4

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

didn t like the breakfast it s for the rich kinda high end quiche and stuff kids don t like it

laundry on site was very convenient

the breakfast was amazing, the location was pretty good.

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room

the parking was excellent

beds were awesome coffee available all day free parking updated decor.

wifi doesn't work

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

i did not like a long haul way. took some time to get to our room with little kids.

breakfast great

kids running up and down hallway

our favorite feature was the pool

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

bed was comfy, parking easy, pool and hot tub clean as well

the hot tub, pool and how the hotel is conveniently located next to everything

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

do to the covid 19 there was no complimentary breakfast offered.

no breakfast or pool because of co vid

wifi signal was a bit weak almost every, had to contact tech support to get my laptop connected

amenities (laundry), needs to be more welcoming

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

very secure. clean uncluttered room wifi worked great.

free wifi was unreliable while conducting business from rooms.

property accommodated our early check in prior to the beer festival we attended

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

wifi is a nightmare, constantly dropping service

called for room service never got a response

great deal on long term parking as well

parking at the hotel and using the free shuttle is not free because you pay to park more than the

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the room they gave us was across the laundry room and getting super loud at 6am

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

the only little thing is the hours (9:00 pm is closed ) for the laundry

laundry facility could use a little work

breakfast was very good and room was very clean.

was very helpful that we were allowed to take out our breakfast

room was spacious and clean. good breakfast. kids liked the pancake maker.

my kids found old french fries behind the end table.

were never in the 5 days we stayed, able to get a wifi connection

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

more parking

the room service was in and out like a whisper

room service

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

hotel was clean, we had free internet and free parking

free parking.

parking fee was a surprise but i understand why

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room and vending machines on premises but there s hours of operation

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

the pool and gym area were well kept

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

no pen or paper or wifi or microwave to heat up food

room were quiet without kids running around at night

hospitality was amazing - they provided us with free champagne and drink tickets for the bar when we informed

it's a very nice place, great location and loved the pools

large dirty laundry basket next to front desk all day

the staff was friendly. it was hard finding a parking spot at night. you

the gym and pool are also wonderful

i enjoy the stay the full kitchen was amazing.

parking lot seemed a little small, but it was a busy night..

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

seems to be renovation work going on and limited pool or fitness and no resturant

a lot of free parking space.

spacious room/suite that was nice and clean. ample free parking available.

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

need shuttle to airport

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

location and parking

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

parking was very limited.

breakfast was little repetitive but still great

inviting lots of parking

wifi inthe room was useless

great gym and pool. friendly stuff

the location is great with plenty of parking spaces. no outside noise. good customer service.

was very polite and kind everyone greeted me i remember one of my kids even asked me”do they know you

it was a great room but the pool was amazing, kids had a great time

com had sent us it was late and i had kids that was in sleepy and ready to go to

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

good price and location. friendly staff. very clean and good wifi.

wifi was fast, and free

location and truck parking

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

pile of dirty laundry still in the room and no follow through from staff on another issue

says they have laundry service and washers but we were told they didn t and washers were broken

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

hotel advertises being pet friendly; however, the additional cost of $75 for the night made it almost $300 for

the breakfast was grab n go, which is completely understandable for the current situation

the free wifi worked, but lagged some if you were trying to work and do multiple things

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

we did miss the free breakfast but at least there was food options.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool was little cold and a bit dirty.

the pool and room were nice,also the bed was a dream

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

laundry room was small and congested

even the kids agreed it wasn't very good

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing

in the evening it can get a little noisy with people in the bar area

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the breakfast was good the pool area was great the parking was nice housekeeping was evening

pool , hot tub , basketball and pool table were well enjoyed

indoor pool

gym, pool and eating area were all extremely nice as well

ask for a room on parking lat side if available

everyone from reception to the kitchen to the maids

i loved the pool and hot tub. it was very clean.

sorry for the bad review, the pool was extremely packed with kids and no parents so i did not get to use the

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry, large room with fully equipped kitchen, friendly helpful staff

free laundry also

even the laundry room and gym were a pleasure to be around and not dirty as others have been

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

reservation clearly said breakfast and wifi would be included

entire hotel need new mattresses they are really in bad shape there wifi doesn't in the room

even after i provided the laundry list of issues endured during our stay

the safety bar in the shower wasn t secured to the wall

parking was very close to entrance of our room

very friendly and helpful staff. free parking. pool.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

bar & restaurant closed

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

large room size and free parking.

other ones were bar and restaurant

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

handy having a guest laundry and front desk selling detergent

loved the guest laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

the amenities: indoor pool, exercise room, laundry room.

the staff was excellent parking was easily accessible in a great location

good breakfast, clean everything!

parking

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

asked for late check out and was denied

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

the reservations. the paid wifi

onsite laundry facilities at a reasonable price

laundry facilities on premises

laundry facilities on site

complimentary breakfast every morning

liked the friendly staff, the breakfast and the wonderful pool

t connect any of our devices to the wifi which is a bummer considering we packed a ps5 nintendo switch for

parking lot could have been plowed better

location and parking

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

this hotel was a good stop on my road trip due to the free parking