guest laundry

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

the front desk did not have change for laundry at any time

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

needs a quarter machine or have laundry that takes debt

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

price, staff, laundry

it has a kitchenette and a laundry room

plus laundry facility is real bonus

, clean and reasonably priced laundry facilities)

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

the pool was fun for the kids

breakfast was good and there s good parking

the breakfast was varied and well presented

love how friendly the staff were, the cleanliness of the room (the whole hotel) and parking

staff was amazing. gym was great, breakfast was delicious. the room was very clean and updated.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

good choices at breakfast. very clean. great setup for traveling with kids.

would be nice if pool was open 24 hrs like the gym

grab n go no pool

the grab & go breakfast sandwiches were tasty along with the yogurt

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

it was a cozy one night stay. clean but slow wifi but good place nonetheless

the wifi kept having me put in a code anytime i d come back to the hotel room

kids menu only offered chicken tenders or mac and cheese

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger

wifi kept cutting off

gym decent weights and cardio and a bonus peloton bike

accessible parking garage, i enjoyed the high-quality room, breakfast buffet, fitness center, and pool area

great location, great front desk service, good access to laundry and vending machines, good elevator service,

need to install laundry vending machines in your laundry room

they even had laundry facilities upstairs

the breakfast selection. and the laundry machines were broken down.

i ordered room service and fell asleep again

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

clean and confort, breakfast and gym

light over the kitchen table or bar did not work

the gym is good

was average especially breakfast

on the odor, until i saw people with dogs in the elevator and realized that the hotel allows pets in the room

during my stay (loud noise) wifi failure

the breakfast expensive

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

convient laundry area, gym and

everything was great :) because of covid restrictions we couldn't use the swimming pool.

pool was warm

the breakfast was not included

breakfast was fine and the pool serviceable.

pool and gym were very nice.

bar was delicious and our young grandsons were most pleased with their breakfast choices

there was no breakfast.

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

lots of broken items (laundry was completely out of service for days, cracked light switch)

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to

fitness center was closed for health reasons, luckily they had access to a nearby gym.

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

free wifi, for the price of the stay, wifi should have been included

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

pool was excellent, staff was ver accomodating

to have coffee for your guests it was only available at the bar and the line was way too long

you can do laundry for free.

free onsite laundry is a huge bonus

convenient, friendly staff, laundry facilities, gym, pool.

nice laundry with no charge to use machines

free laundry and pool and the exercise room, adds to the positive experience

laundry basket full of towels still over flowing and all over the floor

very clean and staff was amazing as well as the shuttle service

the location was close to the casino

nice rooms, the hot tube, swimming pool, friendly staff, close to the train & the price i paid.

try the blackened chicken at the bar or in the restaurant

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

to a lot of attractions like casino, shopping, restaurants

staff friendly and helpful for early check in.

the bar and restaurant was closed. there was a big floating in the hot tub

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

easy airport access with free shuttle.

we loved the quality of the stay and the shuttle to o'hare

no laundry

the lobby bar closes at 10pm. too early. no pool.

no pool small gym

the bar is amazingggg

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

should have a whatsapp or wifi option to secure or request shuttle

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

location,nice and clean, gym, breakfast

we couldn't get hooked up to the wifi

the continental breakfast saved our family $$ considering what the surrounding restaurants were charging for

could have had breakfast ..

it would be the breakfast

only problem i had was that front desk attendant told us breakfast was complimentary and when i went downstairs

the breakfast

gym

no room service

very close to airport and offered very comfortable bed, a bar and restaurant.

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

i could hear kids running down the hall, doors slamming, and the airplanes landing

also, i never received room service or towels

parking lot could have been plowed better

at 2 am and with kids in tow, that was pretty disappointing

pool could be cleaner and monitored

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

kids ran around during the night

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

the breakfast staff was friendly, on top of refilling your coffee

wifi was not stable and keeps disconnecting but worked well

room service for food would have been nice

since the kids are still relatively little (8&10) the pullout still worked, but it was a minor disappointment

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

parking easy

tv didn't work and wifi is an added expense.

handy having a guest laundry and front desk selling detergent

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

loved the guest laundry

specifically reserved a room at this hotel because there was a pool

great location and the pool was fantastic.

shuttle to ord was prompt at 5 minutes after every hour

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

easy access to airport. good connection with terminal. prompt room service. easy check in.

the reception and food - breakfast and evening snacks with drinks.

many kids in swimming pool

and we enjoyed the managers happy hour at the bar in the

location- perfect for family with kids.

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

paid wifi access to the pool

was clean, functional (except the grab bar on the shower was not easily accessible (it was next to the faucet

great gym facilities and we used it quite a lot

no microwave on the room, parking full

our kids always love your freshly-baked signature soft cookies

used the gym and it was quite good

food room service

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

convenient shuttle and uber isn't expensive either

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

the pool my kids loved it.

no pet waste station, and little grassy area

no room service

even after i provided the laundry list of issues endured during our stay

easy parking and easy access to our room

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

the only day that we received it was that we went to the front desk after going to the gym to make sure that

both breakfast and bar not open at time of my visit

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

it doesn t have a laundry facility to wash clothes

came to our room in a timely manner, room service was great

gym and restaurants were open

just the pool being small

shuttle pick up in the night time can be a long wait.

pool was smaller than i hoped

nice warm indoor pool, good breakfast and free airport shuttle also included

my partner and kids enjoyed the stay here

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

though the hotel is pet friendly, i was told by a patrolling security guard early in the am

the location was great for our purposes. small but nice gym.

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

they don't have wifi they are laying when you check in

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

free shuttle to o hare airport, nice bar and breakfast.

liked the bar area & rooms were very clean, spacious &

the 24 hour shuttle service to the airport.

no laundry facilities on property. no restaurant.

there is no coine laundry

it was clean cozy, the bar was amazing and so was the lounge

the wifi is unstable and slow at times

i did not check the gym or pool though

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

they should sell beer bottles at the front desk since the bar closes early.

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

had missed a flight and had two families w kids

especially with kids

to the airport and they have room service and shuttle services

no laundry

our room didn t have a laundry bag.

kids were expecting a pan cake station during the breakfast

kids running around slamming the door

kids running around

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

there's a kitchen!

could not get connected to any of the available wifi.

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my

no wifi signal in my room.

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

squeaky beds. old and dirty laundry room.

laundry area looks like a dark dungeon, no lighting

the musty smell others complain about is just the laundry facility in the hotel

you feel you are in a laundry cleaning area

liked the motel, there is a laundry space which can be used using apps, which felt nice

no microwave, no laundry, people trying to open your door

laundry facilities on the premises is a great idea.

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

about fleas, praying i did sleep in a room previously occupied by pets

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

optional daily room service (love that

had issues with tv and wifi, but not a deal breaker.

the value for the room was very reasonable, there were several amenities available, and the wifi signal was

the only complaint i have is the wifi was a bit spotty, cutting in and out from time to time.

it have facilities like gym, laundry room, restaurant, staffed

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

no change for the laundry room.

hotel was fabulous clean breakfast was good staff friendly

i could also hear that i believe the laundry machines running

great location. rooms with kitchenettes were great. staff was really friendly and accommodating

did not like that the wifi was extremely poor

no special treats for a pet that i was charged $25 extra dollars - not even a water bowl

was a tub, not a spa bath

there is no guest laundry but the coach light coin laundromat is 10 minute walk on broadway

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

location next to the l was great with kids.

wifi was very poor

even my kids noticed that he was unpleasant

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

it has a swimming pool, exercise room and restaurant

no outdoor seating. poor pool area.

clean,pool

wifi did not work for the night we were there

comfortable room, spacious, good breakfast at a good value visiting friends

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

free and plentiful parking

microwave in the rooms and hot tub at the pool

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

the wifi was sadly really slow

can outside by the pet area was over flowing

bed was great! room was clean! free parking! perfect for visiting chicago!

no laundry facilities but luckily a good natasha service nearby

of space in the bedroom fridge access to bus stops and train close to restaurants and laundry

gives the info that it has a laundry, but in the facility they told me there is not

wifi didn't work in the room but we didn't really care much cause we were enjoying the city whole

wifi did not work

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was little repetitive but still great

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

i didn t make it to breakfast

property was clean, breakfast was great, staff was friendly!!

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

breakfast was the same every day, but not bad

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

breakfast is in brown bags that are handed over to guests in the lobby.

the name changed, but the signage did not. also, breakfast was

website stated laundry services-none available

stranded at ohare airport with my 2 little kids

reason why i wanted to stay here and to much chlorine in the pool

free shuttle bus. stable free wifi.

my kids were left in the

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

being right at the airport. salad from room service was great.

it has laundry - also very convenient

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

i like the that it has a gym and laundry room

room and laundry

having a laundry facility and gym on site was fantastic

it has laundry

also, laundry on the floor

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

and quiet, laundry machines easy to access and functionally good

breakfast was very basic, but thanks at least they provided

i used the laundry service was soooo outrageous.

inconvenience - wifi needed to be re-authenticated every 24 hours

rooftop bar has a great view

was spotless, room service excellent, check in and check out painless and wonderful ambiance

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

cons were all about facilities that were not available, namely the hot tub and laundry

laundry broken, no bath tub

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry out of order

crowded parking, self serve laundry not working,

rooms were next to the laundry room

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

coffee and tea are always available and i use the gym, they are so clean

the bar food was amazing

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

adequate parking, property well kept up

onsite laundry facilities at a reasonable price

laundry facilities on premises

laundry facilities on site

bonus washer and dryer facilities, swimming pool, and basketball hoop

nice breakfast. beautiful pool area.

size room, the laundry was a bonus

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

no plastic bag for laundry

size of laundry room and exercise room

laundry room was small and congested

receive a lot of racism from other customers that didn t have kids

in the evening it can get a little noisy with people in the bar area

i’ve had two kids graduate navy boot camp in the last past 3 mths and the area is very convenient

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing