pool and yhe fact that breakfast was included.

would be nice if pool was open 24 hrs like the gym

location, room, facilities, wifi, and bed we're all great.

parking was easy and we enjoy free breakfasts

rooms where clean an just wished they did a better service in the food for breakfast in the morning but overall

the pool was great too

had someone at the parking lot to help hotel guest to blow the show off their vehicles for free during the snow

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

the room was very comfortable. pool around and very clean

parking was awesome, bed was super comfortable, and room was nice sized

it has a kitchenette and a laundry room

the laundry area with amazing snacks to purchase was a plus

, clean and reasonably priced laundry facilities)

price, staff, laundry

needs cleaning, the rooms,hallway, laundry room.

guest laundry

had to fight for parking because of the theater venue next door

pool

room service (in terms of quality) was definitely lacking

nice gym on first floor next to a clean and warm pool in an attractive space

wifi service did not work, i was told by reception to call tech support

the pool and hot tub were clean and fun

gym decent weights and cardio and a bonus peloton bike

wifi was really poor

the wifi kept going out.had to mess with it for a long time.

room next to the laundry. very noisy!

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

breakfast of any sort (description said there was), no wifi, no security lock on the door (was broken)

the breakfast expensive

bell captain and staff were very helpful. room service was tasty. housekeeping was good

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

very outdated bathrooms. no room service.

was average especially breakfast

the breakfast selection. and the laundry machines were broken down.

they even had laundry facilities upstairs

great location, great front desk service, good access to laundry and vending machines, good elevator service,

need to install laundry vending machines in your laundry room

you offered breakfast for additional $15, but was room service only, and very limited menu

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

nice location. nice staff. i love the kitchen there.

the breakfast servings - especially the omelet bar - were all tasty

the bar and restaurant was closed. i wish they had a refrigerate in the room.

swimming pool wasn t really big enough to get any exercise

bartender/service and hotel staff were outstanding

the pool was cold

the shuttle that could be scheduled to reach local places was easily

free onsite laundry is a huge bonus

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the grill and free laundry

you can do laundry for free.

nice laundry with no charge to use machines

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

it is like swimming in the laundry room

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

needs a quarter machine or have laundry that takes debt

the front desk did not have change for laundry at any time

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

bar in the lobby, counter under windows needed to be cleaned. dead flies by windows in bar area.

excellent location, really nice gym

would of liked a room service food option or a ala carte breakfast option

paid wifi access to the pool

good location for my needs, free parking, guest laundry,indoor pool and workout room

no change for laundry room

laundry room was out of order

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

awkward to get out of the parking lot sometimes

microwave in the rooms and hot tub at the pool

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

there was no bar in the lobby

free and plentiful parking

pool water was cold

the pool wasn't very clean (floating hair, debris)

over fifteen people multiple kids under 16 unattended

free parking in a large lot adjacent to the building.

the kids were able to enjoy themselves instead of being trapped in a room

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

but paid $77 for one night x 5, but had to pay for wifi too

wifi was not free for costumers.

there used to be a guest laundry but it was no longer functional

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

even after i provided the laundry list of issues endured during our stay

rooms on the first floor lack of sun light. cold pool. tiny fitness room

pool area clean and nice and warm

environment, easy to reach airport, good parking place, easy to reach office

old and musty. very dark parking lot.

parking

no breakfast

breakfast was bad.

the name changed, but the signage did not. also, breakfast was

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

it has a swimming pool, exercise room and restaurant

clean,pool

onsite laundry facilities at a reasonable price

laundry facilities on site

laundry facilities on premises

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

clean. full kitchen. very professional staff.

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

grounds beautiful and clean, free parking

microwave not very clean. nor the laundry

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

difficulty with wifi - lost connection frequently

they also didn't have any waffles, which made my kids a little sad

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

open parking, for my trailer. great price!

bed sheets could be clean. i found a hair! wifi was down

clean, pet-friendly, affordable

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

our kids even noticed and commented how extremely nice it was

the staff was very pleasant and you couldn't ask for a better breakfast

the breakfast was very good with a lot of options.

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

thought the gym was good and the breakfast was simple but had potential

i ordered room service a couple of times

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

very quiet and comfortable rooms. close to the airport with free shuttle bus.

i have to go to gym to fill hot water / cold water

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

pool was beautiful and liked having a restaurant and bar in hotel

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

facility did not have wifi

buffet, convenient cta station across street - easy access to chicago, excellent restaurant and bar on premises

distance to the airport from hotel, also that the hotel had free parking for their customers, a bar louie for

onsite laundry room

wish they had laundry in the building

laundry room and gym are good

my kids shouldn

pool area was so slippery that my kids each fell multiple times walking through

staying with myself and two kids and had room for everyone with the king and sofa bed

nice clean rooms, indoor pool, restaurant inside motel

front desk staff and shuttle driver was excellent for kindness and service.

the gym was lacking in

close to airport and casino. comfortable beds. van to the airport for free

laundry room was small and congested

my other pet peevewas that there

need to have free wifi to your guess

wifi was a bit slow

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing

laundry basket full of towels still over flowing and all over the floor

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

very clean and staff was amazing as well as the shuttle service

my kids really enjoy being there i will go back and visit love the place

separate room from couch area so i could send my kids to bed and stay up and watch television

no laundry

the restaurant and bar was closed.

staff room service shittlr

room was smallish and 2 twin bids barely fit 2 adults and 2 kids.

shuttle to and from airport in 15 minutes and clean hotel

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

beautiful indoor pool but it was closed due to covid-19

it's located close to a parking area

the gym was closed due the virus

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

no food room service

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we

so nice after a long flight from europe with three kids

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

breakfast was amazing

breakfast was offered or mentioned to me

clean, fast and friendly room service

although there wasn't a full restaurant, there was a small area with tables adjacent to the bar with a limited

my experience overall was fantastic. spacious, clean room and great amenities (pool, gym, etc.).

they had a room availble and close to the hotel with a free shuttle and bar and resturant that was open pass 9

room service was great and food was even better.

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at

where was the peloton bike? did not see it in the gym.

great for kids though

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

breakfast could have had more options

nice warm indoor pool, good breakfast and free airport shuttle also included

excellent price, access to airport, and free shuttle

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

we returned from the concert, the lobby bar was closed

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty

i was going to workout but the gym smelled like mildewed towels.

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

she also know that my kids are going to concert so she also provided them with the room facing the concert hall

breakfast options could have been better

great spacious room with kitchen

no laundry facilities on property. no restaurant.

there is no coine laundry

needed more green space for our pet to walk.

cleaning lady with gym and pool is always so friendly and does a great

pool is clean

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

wifi didn't work properly, i couldn't work from my room in the evening.

the breakfast staff was friendly, on top of refilling your coffee

breakfast was terrific

the wifi is very essential to business travelers

no laundry

our room didn t have a laundry bag.

breakfast was amazing

there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

that it had onsite laundry room

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

they should sell beer bottles at the front desk since the bar closes early.

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

and lobby was very beautiful design and i liked it ud83dudc4dud83cudffc i also enjoyed the gym and it was clean

had missed a flight and had two families w kids

the gym had great equipment

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

quiet area, huge free parking, mcdonalnds restaurant near.

on site starbucks, restaurant, pool and fitness

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

and the pool was very nice

prompt airport shuttle and reliable internet

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

squeaky beds. old and dirty laundry room.

the musty smell others complain about is just the laundry facility in the hotel

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

like someone was doing laundry

it was clean and the pool area was super great for the kids

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect

location, comfort, amenities, free drinks, free breakfast

decent restaurant, great location, relaxed covid restrictions, early check in

staff was friendly free shuttle service to and from airport room was big free breakfast

the bar in the hotel

the gym is incredible!

our kids always love your freshly-baked signature soft cookies

big separate shower top restaurant attached pet friendly with reasonable fee close to airport walking distance

beds comfortable, room service was excellent

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

staff, particularly the bar staff, thank you, for a really pleasant evening

this was a gift with pet stay for a married couple for one night out of town, that were given a difficult time

i also really appreciated the airport shuttle, which made everything much more convenient

they charge pet fee $100

no facilities open. bar restaurant etc closed. mask should be optional.

parking was hard some times but that's no fault to the hotel

clean facility and nice gym.

vicinity was good. lots of parking. very nice hotel.

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

cost of parking and selection for breakfast in lobby

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

they were even able to get us clean laundry with their dry cleaning service on christmas eve

great amenities in the room, excellent shuttle service to o'hare.

wifi didn't work well either

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

breakfast was good, hot tub was great, room was clean and staff was very friendly

laundry facilities on the premises is a great idea.

laundry room is ok

no microwave, no laundry, people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

liked the motel, there is a laundry space which can be used using apps, which felt nice

breakfast was great

breakfast and room and size of pool and the underground parking super safe

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and

older folks or those with bags and kids may not appreciate that

how clean it was and the pool

free shuttle to shopping mall

pool was cloudy

cleanliness and the room size loved the pool

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the pool was a really fun feature

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

no change for the laundry room.

the staff helping in the kitchen were friendly and helpful

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

the room was bigger than i expected, it had a living room and even a muni-kitchen with a sink, a fridge, and

free wifi

the only complaint i have is the wifi was a bit spotty, cutting in and out from time to time.

accessible gym and the staff was so wonderful

i could also hear that i believe the laundry machines running

had a decent pool and friendly staff.

convenient parking right next door. pet friendly. location. breakfast.

gym and spa needs updating

that they handed out purell wipes in the room! good breakfast options too.

there is no guest laundry but the coach light coin laundromat is 10 minute walk on broadway

the wifi is pretty bad.

wifi was pretty decent

the process was easy. late check out was a blessing.

wifi is the worst so far in my experience

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

it was great to have a shuttle to the airport.

large room size and free parking.

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

my room was on the first floor and free parking

website stated laundry services-none available

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

free shuttle bus. stable free wifi.

the shuttle service between the airport and the hotel very important

comfortable beds, great pool area, and resteraunt

size of laundry room and exercise room

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

they have a coin laundry we found great after road

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

gives the info that it has a laundry, but in the facility they told me there is not

no laundry facilities but luckily a good natasha service nearby

of space in the bedroom fridge access to bus stops and train close to restaurants and laundry

having to sign up every time to use the wifi.

wifi wasn't good, but thankfully i didn't have much work to do at the hotel.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

no laundry .tv service is slow.

very clean, nice area, bar was nice & food was great

it was a good location for our purposes. it was also nice to have laundry facilities on site.

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

i like the that it has a gym and laundry room

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

good gym and laundry

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

and quiet, laundry machines easy to access and functionally good

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

also, laundry on the floor

was easy access and parking