laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

pool hot tub and friendly staff.

they charge pet fee $100

the pool water was too could

parking was hard some times but that's no fault to the hotel

there were kids there for a tournament who left trash it was cleaned up immediately

no shuttle driver

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

parking lot is a long walk with bags. can't imagine what it's like in the winter.

the building itself is very nice the pool and exercise room

parking is a bit far in adjacent lots.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

the wifi was included and was fast

laundry room was small and congested

wifi needs to get better.kept on disconnecting.

breakfast to order, the best coffee, evening reception, heated indoor pool.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their

wifi was a bit slow

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

easy parking.

sunday, i had to do laundry

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

clean rooms with balconies, wonderful front desk staff, bar on site.

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

the free every day breakfast is good quality good and also a wide variety of food and drinks

beautiful courtyard good breakfast

i had both kids so i appreciated the early check in as well

gym was abit lacking, solution was free pass to a gym.

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

complimentary breakfast every morning

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

breakfast was basic and filling

parking

the bag breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

the name changed, but the signage did not. also, breakfast was

large dirty laundry basket next to front desk all day

swimming pool water temperature could be warmer

love the kitchen even though we didn t really use it it felt like a bonus to have had

on the weekend parking got crowded as many families were there for army/navy events - while there was a review

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

front parking and reception area.

parking

inviting lots of parking

the breakfast was very good with a lot of options.

it is a business hotel that is close to a golf course

charged $25 for two days of wifi in the room

location is convenient and next to golf course.

were across from the park and the kids loved that

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

good price and location. friendly staff. very clean and good wifi.

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

location and truck parking

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

too much chlorine in the pool.

the pool

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

dirty laundry was left outside my door for over 4 hours after my room was cleaned

their is no microwave and room service doesn t come to the room and clean

the pool was little cold and a bit dirty.

temp in pool area could have been warmer

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

gym and laundry are

free laundry room, pool, gym, breakfast, and some

the breakfast, laundry facilities, and staff are amazing.

the laundry room was a bit dirty

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

breakfast is very varied

though we didn't get to use the pool, the outside entrance was right around the corner from us

driveway (for parking) need a bit of update.

breakfast crew was fantastic. location of property. walking trails by the golf course.

laundry

free wifi & kitchen

no wifi, shower drain was clogged, the bathroom was dark with no fan.

kitchen and free breakfast

expected an extended stay facility to have a stocked kitchen

there was no bar in the lobby

breakfast , library for guests (great book on chicago architecture)

even though they claimed we had email wifi, we most certainly could not get on line

breakfast is a starbucks cafe within the hotel. it s ok but not great.

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

even after i provided the laundry list of issues endured during our stay

old and musty. very dark parking lot.

parking was very close to entrance of our room

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

there was no breakfast at this location ... and no restaurant or bar open!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

free breakfast and wonderful front desk staff. also free laundry machines!!

loved the guest laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

staff, great location, great pricing, and pet friendly

but paid $77 for one night x 5, but had to pay for wifi too

parking easy

convenient, friendly staff, laundry facilities, gym, pool.

the property had complimentary laundry room, gym and pool

nice laundry with no charge to use machines

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

free onsite laundry is a huge bonus

the pool not clean

food was not great and no room service. would have liked more vending options.

the pool wasn't very clean (floating hair, debris)

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

she was there when i checked in and helped to accommodate while i was getting my kids settled

location was good. i did not eat breakfast

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

kids running up and down hallway

we enjoyed the free breakfast array, including hot items

our favorite feature was the pool

was clean, functional (except the grab bar on the shower was not easily accessible (it was next to the faucet

you have to request room service and they said to make an appointment with the front desk

shuttle van took us to and from the concert, making the entire stay easy and magnificent

treated excellent by shuttle driver. great location for ravinia visitors !

parking lot was filled with pot holes, terrible

there was no breakfast.

advertising of working jaccuzi in pool area

the shuttle that could be scheduled to reach local places was easily

the pool was gross and the staff did not check in on it

lack of any kind of complimentary breakfast. even a danish would have been nice

laundry machine didn't work well

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

the laundry was priced rather high

it had a nice laundry room which i made use of

peace and quiet, laundry facilities, great staff

the room, the swimming pool, the workout room and the laundry area

convenient location, overall nice room and furnishing. easy to stay with pet.

we couldn t use the pool it was closed

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast

liked that the gym was open so i could use the treadmill

i booked the non-smoking room however it smelled like smoke

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

and smoking

even if you choose non smoking room, there is smoke smell in the corridor :(

the price and it's pet friendly.

gym, pool and eating area were all extremely nice as well

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

ask for a room on parking lat side if available

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

my kids fell in love with the place as we entered the rooms

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

very small pool and hot tub area, and very busy with teens

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

parking was complimentary

no hot tub or jacuzzi.?. water pool too cold for me and kids

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

quick to replenish food at breakfast

location, comfort, cleanliness, and the gym.

good location, easy to access and plenty of parking

poor wifi interference on

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

there were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi

breakfast eggs were tasteless and off-tasting but rest was good

the pillows were very comfortable as well the air conditioning cooled very nicely the small kitchen area

the treadmill in the fitness room it needs to be updated.

dirty bathtub, no silverware in the kitchen. furniture was scattered.

no laundry room

i wish there were things for the kids

let us know that the pool may be chilly due to weather conditions

bed, suite, warm cookie, room service.

was perfect except that they don t have a food room service but the rest is exceptional

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

the breakfast was very good. i was very happy you had peanut butter!

wifi was a bit erratic & cable could be a little better stayed at a super8 in monee, il & their

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry worked w cleaning lady to clean room

quiet clean order to room laundry

everyone is kind of. laundry mechanics terrible smell like peeps.

sheets smelled strongly of scented laundry soap

breakfast was excellent ! very clean hotel,

no hot tub, the weekend breakfast lady not friendly

breakfast was very nice and offered a great variety

hotel employee was so kind she was part of the breakfast staff.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

it was conventional to the casino.

the pool is not open

just at the pool was not working

was very helpful that we were allowed to take out our breakfast

breakfast was so huge and good

even gym room was well-kept

gym made me a little disappointed

were never in the 5 days we stayed, able to get a wifi connection

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

smell of smoke in the back entrance of building , slow wifi

parking in back

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

internet and phone work. they told me to come to the lobby to get wifi

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

should have been warned that there would be a charge for parking

bar and nice pantry to buy a couple of important items

parking fee was a surprise but i understand why

by parking fee in an area where parking is not a premium

the indoor pool was a welcome relief for the kids

amenities (laundry), needs to be more welcoming

property accommodated our early check in prior to the beer festival we attended

wifi connection kept dropping.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi was bad, internet signal was bad. not much on tv.

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

location was convenient and the parking was awesome

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

gym is nice with good equipment

location, room, facilities, wifi, and bed we're all great.

location, room, bed and staff were excellent. free parking was also a good to have.

it didn t have a pool

it wasn t super packed. the staff was very nice and they had a nice sized pool and gym

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

couple fighting in the parking lot with police outside our window

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

room was dirty and kids were running around in the hallway

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean

on the last night we did not receive room service

the food we ate in the bar was very good and priced well.

the hallways are a bit dated, and the wifi was spotty

drinks in the lobby bar were very expensive

the room was a decent price and there was ample parking around the sides and back of the property

staff was very helpful and kind, and most of all the 24hr pool table!

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

pool table, jenga, cozy couches, tables to sit at

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

we appreciated the extra touches from the housekeeping staff in the suite s spotless kitchen

kids next door running up and down the hallway

gym was excellent!

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were

it has a kitchenette and a laundry room

convenient and easy, great laundry facility

great laundry facilities, very useful to have

price, staff, laundry

needs cleaning, the rooms,hallway, laundry room.

meat was not really tasty, the rest of the breakfast was really good

breakfast and location

best thing about the hotel was the lagoon and the room service

accepted pets.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

the room was also near the laundry with very high humidity

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

is spacious with a sofa and kitchen counter available as well as microwave and fridge

enough parking is also very good

the laundry facility and the non working hot tub

the carpet was fraying, and there was a noticeable red stain near the kitchenette area

parking lot sucked, pool was of course closed

big parking area close to the main doors

the pool area was freezing

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

nice little gym and pool

comfortable bed, quiet, good breakfast, easy airport shuttle

the breakfast was good

need to expand your breakfast choices

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

early check in

comfortable bed, good wifi, excellent shuttle services, friendly staff

everything. shuttle to the airport.

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

location laundry service printer services

bar soap left in the room

thought the gym was good and the breakfast was simple but had potential

room service was excellent, wish there would have been a fold out sofa, especially when you have

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

parking is far away from the main entrance.

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

the parking locations could have been a bit closer.

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

the shuttle service to the airport was very convenient

gym is a little small far from city, but close to highways and train

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

guest laundry

on show nights, the parking lot is a bit busy, but it is not noisy as a result

no room service, no complementary breakfast

indoor pool was clean and just the right temperature

great location, not too far from airport. good parking facilities. close to restaurants.

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

pool

the starbucks coffee bar was great to have

location and it has a bar and starbucks coffee.

my kids enjoyed the pool and having kitchen in the room

exactly what i was looking for!! a nice kitchenette with bed in different area!

i didn t like the breakfast but it was ok due to it being covid.

one bedroom with the living room/kitchenette was perfect

he enjoyed the pool with other kids

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

had to go get clean ones before the kids could go to bed

enjoyed the pool & hot tub

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size room, the laundry was a bonus

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

they have a coin laundry we found great after road

their website said restaurant in the facility and laundry service, there was none

wifi could be better but not bad at all.

it s great location for someone who s going to the navy base. free parking free breakfast

we were able to get an early check in and that was great.

we reserved a room with two beds and got a room with one full size bed for 2 adults and 4 kids

there is no coine laundry

no laundry facilities on property. no restaurant.

great staff, clean room and nice that they had a pet policy allowing my cat to be with me!

air condition and strong wifi plus staff are friendly

friendly staff and option to get a free shuttle from the hotel to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

wish they had laundry in the building

onsite laundry room

laundry room and gym are good

that it was pet friendly

was no room service unless it was prearranged

no laundry

our room didn t have a laundry bag.

the beds where comfortable. the kids enjoyed the pool

good breakfast, nice pool and gym, pretty clean

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

facilities laundry room was out order

laundry area looks like a dark dungeon, no lighting

you feel you are in a laundry cleaning area

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

liked that upon special request they allowed guest with real early flights early check in so they can just lay

wifi was there but lacking in connectivity at times

bathroom kind of on the small size, wifi sucked

stayed here because it said it was close to the casino

very bad beds hurt my kids and wife back and mine

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

the small cafe and bar were convenient

the gym was lacking in

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

laundry room was out of order

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

it was easy to get to with plenty of close parking.

perfect location with great parking

free wifi is always a plus

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

after we requested room service on sun, our room's bed was made up but linen was not changed.

i ordered room service for breakfast which was really nice

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check