pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

it is a welcoming place everyone is so nice. lots of parking available. good service.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

parking lot is a long walk with bags. can't imagine what it's like in the winter.

parking too was an issue

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

old lady at the front desk was a little grumpy with the kids

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

the breakfast was very good with a lot of options.

wifi inthe room was useless

i didn t make it to breakfast

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

there was no fridge or microwave and every person needed a different wifi code which we weren't given at check

the parking lot was extremely slippery when i arrived and left

pet friendly. good value. courteous staff. clean accommodations.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

availability of parking and staff was friendly

dirty laundry was left outside my door for over 4 hours after my room was cleaned

well designed room, excellent, private, well maintained fitness/pool facilities.

with bar and restaurant right there you aren&#

it has a swimming pool, exercise room and restaurant

is not answering the all whenever i dialed them for room service or front desk or house keeping

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no gym or pool

parking was hard some times but that's no fault to the hotel

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

need shuttle to airport

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

loved their gym work out set up !

laundry room was small and congested

the kids that were running and playing outside my room and knocking on the door a running away.

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

breakfast is amazing.

easy parking

we enjoyed the ample breakfast served in the lobby area every morning.

location: plenty of free parking

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the ease of parking

everything and comfortable, good spots to eat walking distance plenty of parking, good rate initially then

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

breakfast great

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

switched to the room near elevator because of small kids

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

breakfast pool rooms were so comfy

very accommodating staff. good breakfast. great location for us. pool for kids.

easy parking

large parking lot if offered

even after i provided the laundry list of issues endured during our stay

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

old and musty. very dark parking lot.

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

pool water was cold

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

comfy couch. great size of a room. lots of parking. quiet.

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

there used to be a guest laundry but it was no longer functional

loved the guest laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

no free wifi

tv didn't work and wifi is an added expense.

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

the room, the swimming pool, the workout room and the laundry area

i really liked the room it was very clean and nice and they had a nice pool

parking was free also

i like that the large patio door open up to the parking lot

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

i have started at other golf course resorts and for similar pricing they had slightly more spacious rooms

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

indoor and outdoor pool cleanness trail around hotel free parking

side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful

my room was as far from the lobby as was possible, not fun with luggage and golf clubs

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

bonus washer and dryer facilities, swimming pool, and basketball hoop

dirty laundry carts left sitting in the hallways indefinitely

the location and gym.

too much chlorine in the pool.

clean rooms, awesome pool, a great breakfast, and the staff

the day that i arrive there was a party there so the pool was not available.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

free laundry room, pool, gym, breakfast, and some

washers and driers were free except for laundry soap and drier sheets

dirty laundry and garbage bags in the hallways

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

the hotel had a nice heated pool for my kids

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

the hotel had a nice heated pool for my kids

also, abt is always worth a visit - just walk across the parking lot

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

i booked the non-smoking room however it smelled like smoke

and smoking

no refrigerator. no microwave. smoking.

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

breakfast was the same every day, but not bad

breakfast was bad.

the name changed, but the signage did not. also, breakfast was

large dirty laundry basket next to front desk all day

the mini kitchen and two tv.

the parking lot snow was clean and kind of slipper

they never explained to us how room service worked when we checked in

to great lakes navy base, pet friendly & staff was very welcoming

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

nice laundry with no charge to use machines

the property had complimentary laundry room, gym and pool

the grill and free laundry

you can do laundry for free.

free laundry and pool and the exercise room, adds to the positive experience

laundry

free wifi & kitchen

expected an extended stay facility to have a stocked kitchen

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

clean, pet friendly, kitchenette

poor wifi interference on

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

there was no breakfast.

the pool was very cold

bar was delicious and our young grandsons were most pleased with their breakfast choices

the small breakfast and its limitation

no designated area for pet.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

had a microwave in the first floor and a laundry area

quiet clean order to room laundry

everyone is kind of. laundry mechanics terrible smell like peeps.

there was no bar in the lobby

customer service, housekeeping, parking and location!! outstanding!

the swimming pool was nice and clean

comfortable room, spacious, good breakfast at a good value visiting friends

breakfast is a starbucks cafe within the hotel. it s ok but not great.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was very good and room was very clean.

breakfast was excellent with lots of options

very clean very friendly staff great breakfast great location highly recommend!

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

wifi so slow, i didn't bother to use it

called for room service never got a response

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

frustrated that there was a charge for wifi.

no microwave on the room, parking full

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

clean, updated, shuttle to ravinia, shuttle driver very helpful

really appreciated the shuttle to the ravinia pavilion

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

laundry room and vending machines on premises but there s hours of operation

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

amenities (laundry), needs to be more welcoming

free wifi was unreliable while conducting business from rooms.

wifi worked adequately

wifi was bad, internet signal was bad. not much on tv.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

the pool was super warm and clean!

the swimming pool was amazing

the indoor pool was a welcome relief for the kids

should have been warned that there would be a charge for parking

plenty of free parking

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

was very comfortable, the pool - omg the pool - was like bath water

the pool was good for kids

it's fine but if you have little kids, it's a trek

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

peace and quiet, laundry facilities, great staff

love the laundry room

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

a gym, also closed

beautiful indoor pool but it was closed due to covid-19

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

the lobby / bar area was inviting with a pool table and board games

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

pool kind of small. would have liked a hot tub

parking spots around the front of the building seemed to be a bit narrow to the point where

sheets smelled strongly of scented laundry soap

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

there is nothing i didn't like,the breakfast was excellent

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

parking lot was too far from door

wifi was also much faster than expected

i tried using room service but no one at the restaurant answered

everything but the pool area was cold. other than that we will be back for sure.

staff are very friendly and meet the customer wants. breakfast is excellent

meat was not really tasty, the rest of the breakfast was really good

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

paying for each individual pet.

no additional linen and it takes 2 hrs for room service

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

the window faced the parking lot and the bright parking lot lights brightened our room all night

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

no shuttle to airport o'hara

bar & restaurant closed

and there was also a restaurant & bar in the hotel

pool and jacuzzi also parking was very easy

no shuttle to o'hare.

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

there is no guest laundry

under construction, no breakfast pool or laundry facilities

the laundry facility and the non working hot tub

free parking!

that breakfast would last until 10:30 on memorial day, as it does on weekends, however, at 9:30, kitchen staff

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

pool with temps warm enough for the little ones

covid-19 restrictions meant that we had no amenities, room service or restaurant

the breakfast bar and staff were all very nice

the pool and workout rooms were very nice

the girl who works the bar / breakfast restaurant needs a raise

the gym had all the equipment i needed for my workout also

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

great room size. friendly staff. good breakfast.

clean, basketball court , pool , pool table, lovely breakfast

kitchen in room

the kids loved the pool and hot tub

even though the executive club was closed they gave my 2 kids free breakfast

room service after 10 and no glassware

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

parking seems distant

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

breakfast time was so fast and early wish it had a pool or hot tub

breakfast was the same as any other hotel that's reasonable priced

shades wouldn?t close so i felt everyone in parking lot could see in my room

lots of space in the parking lot and the area around the hotel felt safe enough

my boys thought the pool was small and not deep enough.

gym and pool were good

family favorite place is the pool, which didn't disappoint

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

all the parking is around the building

parking is bit too dark and looks rather insecure

the wifi kept cutting in and out

breakfast was awesome, but could use a better waffle mix recipe

one bedroom with the living room/kitchenette was perfect

also a lack of available parking due to snow

i wish the kitchenette area had more silverware but that isn t a big concern

it's in great location, clean , comfortable, with full kitchen.

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

hide away bed was not useable for my kids

breakfast was tasty

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

was decent considering the affordable price for room service

clean room, comfortable beds and pillows, nice breakfast.

newly remodeled and very clean breakfast buffett was perfect

i was very upset that on memorial day weekend the pool was closed

close to our destination, great choices for breakfast

the staff is rude had me on hold forever when i called front desk to ask for wifi password cause the one they

no laundry room

no room service and the restaurant close so early

from parking lot to the lobby to my

kids running up and down halls all night long, slamming doors, yelling.

i wish there were things for the kids

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

its annoying having to keep logging into the wifi

excellent breakfast yogurt ud83dude0b

breakfast

location and facilities, pet friendly. excellent breakfast.

waitress at the bar was super rude and loud to my husband

gym

breakfast could have had more options

no plastic bag for laundry

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size room, the laundry was a bonus

they have a coin laundry we found great after road

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

room next to the laundry. very noisy!

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

the parking and breakfast

need to pay for everything example request for early check in need to pay $30

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best

liked the bar area & rooms were very clean, spacious &

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

staff was professional at every turn (from check in to serving breakfast the morning after)

hotel clean & pleasant. nice restaurants nearby. nice fitness room & free parking!

great breakfast! nice pool and great location

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

wifi can be better

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

clean and comfortable room. shuttle to the airport.

only thing i didn't love was breakfast

really wish there were muffins or donuts for young kids

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

pool/whirl/and breakfast were awesome and just easy

wifi is a little slow. was undergoing some repairs when i was there.

laundry was cheapest i have ever seen

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

laundry service

there is coin laundry on site

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is terrible, no dishes, expensive laundry, expensive stay

has laundry

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

big room with fridge, clean, free wifi

also ev charger station

indoor pool

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

$100 pet fee is too much for a single day

breakfast was ok, location was perfect for a layover shuttle service was appreciated

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

kind of pricey for 3 stars hotel.small swimming pool,small gym.

pool area could have been heated more because it was cold that day so the heat should have been

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool area was very cold. it cut our pool time drastically.

the pool too small, she appear bigger on the pictures. no water games flr kids

the pool was smaller than expected.

rooms were spacious clean and nice i like the pool and like having to make a reservation

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

breakfast wasn't free and cost $15 person, even kids.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said no, it

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

no room service

the bar staff was great and it was an overall peaceful retreat.

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

pool open early and close late, free wifi, free breakfast.

laundry facilities were difficult to use and partially out of order

t have laundry detergent in the washing room should refill on this was the only thing i

laundry mat, dollar tree and target across street

room, laundry room available, cleanness, friendly staff, morning free coffee

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

laundry on site was very convenient

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

in wrong room,room service provided by me, set garbage in hall, walk down to lobby for towels,tiolet paper cups

swimming pool

parking was ample

kitchen out of service when i tried to order room service.

the fitness center & pool.

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

easy access to room and pool

the bed was squeaky. the pet deposit was $50 which is very high.

they also have a guest laundry where i could wash my clothes

it has its own spacious gym as well and has a big swimming pool too so you can have a nice relaxing time after

need more available parking

my kids love the pool the most

breakfast was delicious, just make sure you arrive early to get a seat

no laundry facilities on property. no restaurant.

there is no coine laundry

breakfast could of been better

pet peeve: ironing boards without pads

about everything - great room, super free breakfast - awesome staff, reliable wifi, and really nice exercise

the pool to cold

very clean rooms perfect breakfast

maybe a little more hot breakfast items but still pretty good

couldn't eat a hot breakfast even though they had the pre package

very clean, beds comfortable, great breakfast

the pool was nice but small

great breakfast too

we only knew there were other guests there by the cars in the parking lot

easy to find. very friendly employee. pool was clean and refreshing.

the comfort and the ambiance. an extra joy was the fireplace

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

parking

the halls smelled like weed, and you could hear kids running up and down the halls.

the complimentary breakfast was a nice bonus this stay

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath