peace and quiet, laundry facilities, great staff

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry machine didn't work well

laundry

kitchen and having dishes on hand is great

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

kitchen and free breakfast

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

didn t like the breakfast it s for the rich kinda high end quiche and stuff kids don t like it

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

parking lot entry/entrance was a little convoluted

nice hotel , great breakfast , not like other hotels that still play the covid card

gym was just too little

great parking spots

the breakfast, laundry facilities, and staff are amazing.

it was nice that they had free washers for your laundry

gym and laundry are

the laundry room was a bit dirty

dirty laundry and garbage bags in the hallways

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

pool could have been bigger

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the pool was kinda small and no hot tub

pool restaurant. staff helped out with a problem in room

charged $25 for two days of wifi in the room

my room was as far from the lobby as was possible, not fun with luggage and golf clubs

the spa was closed

didn't have breakfast

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

pool , hot tub , basketball and pool table were well enjoyed

kitchen in room

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

ants on floor in pool area

ask for a room on parking lat side if available

the girl who works the bar / breakfast restaurant needs a raise

restaurant and bar no longer offered. overpriced as a consequence

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

there were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi

it was very nice , the staff were nice and the breakfast was great

the complimentary breakfast was above and beyond. i also enjoyed the pool.

too bad the pool wasn t working/open

very clean, friendly staff, and the pool

large refrigerator and convenience of guest laundry

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

was a gentleman in the parking lot who was screaming and talking to himself

actually live in the hotel, lots of kids playing in the parking lot

no laundry room

the restuarant and bar were closed. ice machine was broken.

no fan in bathroom or microwave no room service

you are not pet friendly

kids enjoyed every minute

parking

gym was abit lacking, solution was free pass to a gym.

the breakfast was wonderful and the beds were very comfortable!

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

the free every day breakfast is good quality good and also a wide variety of food and drinks

large dirty laundry basket next to front desk all day

the parking lot

after room service was done we still had some dirty spots and missing towels

was not expecting the private bedroom in the suite. kitchenette was super convenient!

the pool, everything was perfect

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

never pay for wifi and had to leave the facility to work earlier than planned.

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

very accommodating staff. good breakfast. great location for us. pool for kids.

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

the building itself is very nice the pool and exercise room

it is a welcoming place everyone is so nice. lots of parking available. good service.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

beds were comfortable. pool area was nice and clean

the room set up & opportunity to travel with our pets.

parking was non existent after a certain hour at night.

the hotel has a bar and restaurant on sight

no shuttle driver

pool was freezing

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it was late and the shuttle came and picked us up

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

it was clean and smelled fresh. nice staff great breakfast

the breakfast was good

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

the lobby was big there was a bar in the lobby there was a nice outdoor seating area

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

even the laundry room and gym were a pleasure to be around and not dirty as others have been

easy to cook, doing laundry, gym and easy to acess everything with all they have

free laundry, large room with fully equipped kitchen, friendly helpful staff

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

kitchens close

burn on bed cover (i understand it's a smoking room , really don't want to be charged) house cleaning at about

pet friendly

non smoking room smelled like an ashtray.

the room, the swimming pool, the workout room and the laundry area

parking was free also

no towels in gym or pool, only 1 elevator was working.

the pet smell in the hall way

facility seems kinda dirty- pool was not clear, booze bottles in parking lot, carpet was sticky and stained

laundry room was small and congested

kids teams staying there and children were running around and not being watched by parents or

pool is a little small, although there were not many other swimmers

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

good location and james (the bar man) was the consummate professional.

even if you choose non smoking room, there is smoke smell in the corridor :(

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

and smoking

smoking rooms and 1st floor

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

the amenities: indoor pool, exercise room, laundry room.

parking lot (handicap spots not snow plowed) horrible blanket for pull out bed (i called front desk

standard breakfast offerings each day but also provided a to go bag morning of graduation for families

my girls enjoyed the pool area

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

hotel has self-service laundry facilities

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

their website said restaurant in the facility and laundry service, there was none

tv was not on all the time, they had to keep starting it because it was on wifi and not on a tv box

clean room and hot breakfast. everyone was nice and hotel was quite.

they offer shuttle service for families attending the navy graduation

this gave us two options, the kids are either far from us or my husband and i each sleep in a room and share

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

outdoor parking near room

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

liked that upon special request they allowed guest with real early flights early check in so they can just lay

no heat.. no hot water.. no continental breakfast..pool closed for summer

wifi

sheets smelled strongly of scented laundry soap

fact that the pool was too cold to use

small pool (under renovation)

pool

wifi works, bed very comfy

the bag breakfast

need a little bit more towels when you re staying for two days, and more breakfast

breakfast was the same every day, but not bad

no breakfast

breakfast was bad.

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

pool or even an outdoor hot tub to use in the winter months when the outdoor pool is closed

basketball and pool wasn't open.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

we had a second floor room, it was quiet, and clean. the breakfast was nice.

i didn t make it to breakfast

breakfast was great. and staff really nice and friendly.

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

bed was great! room was clean! free parking! perfect for visiting chicago!

the wifi was not strong throughout the stay. the vending machine at the ground

there was no fridge or microwave and every person needed a different wifi code which we weren't given at check

everything..spacious room gym free laundry friendly staff etc

they have free laundry facilities!

the free laundry service was a great convenience

free laundry service helped immensely. staff was more than accommodating.

the laundry machines were an unexpected bonus

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

and the wifi- excellent connection

too many kids at the pool and hot tub screaming

not too far from the base everything is near also they offer shuttle to the

laundry room really need to fill up detergents n must clean everyday

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

door did not shut completely the room toilet flushed when the person below my room flushed theirs wifi did not

laundry soap dispenser was dirty

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

we never had the breakfast we paid for in the reservation

microwave in the rooms and hot tub at the pool

internet/wifi kept going down in the room

breakfast , library for guests (great book on chicago architecture)

the room was great, loved the warm pool and the bed was comfy.

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

new very clean rooms friendly staff good breakfast

my son's cut their feet in the pool area

the kids loved it

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

hotel employee were able to accommodate my early check in, i am

clean and friendly. breakfast was great.

pool is closed

nice new hotel breakfast was just ok

friendly, helpful staff. very clean and comfortable room. excellent free breakfast.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

too many parties kids running all over

their is no microwave and room service doesn t come to the room and clean

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

the pool and room were nice,also the bed was a dream

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

clean and modern property, easy parking. great facilities.

breakfast was great

provide a free breakfast in the morning and my kids said the eggs weren't that good

my son and i loved the beautiful and clean pool and hot tub

the little bar soaps

also, kids screaming in it

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

pool and hot tub was perfect.

i wish the pool was bigger

breakfast was simple, our kids like waffle machine

switched to the room near elevator because of small kids

i did not like a long haul way. took some time to get to our room with little kids.

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

parking lot was packed saturday night

bar in the lobby, counter under windows needed to be cleaned. dead flies by windows in bar area.

lovely, comfortable rooms and free shuttle to ravinia.

was clean, functional (except the grab bar on the shower was not easily accessible (it was next to the faucet

location and ease of finding/parking was great

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

had a microwave in the first floor and a laundry area

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

even after i provided the laundry list of issues endured during our stay

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

environment, easy to reach airport, good parking place, easy to reach office

great location, easy parking

there was no breakfast at this location ... and no restaurant or bar open!

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

location was good and free parking is available. there is also washing machine in the hotel.

the reservations. the paid wifi

paid wifi

convenient, friendly staff, laundry facilities, gym, pool.

you can do laundry for free.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

free onsite laundry is a huge bonus

nice laundry with no charge to use machines

kids ran around during the night

with a pool and workout room, restraunt as well this is perfect for longer family trips

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

pool could be cleaner and monitored

at 2 am and with kids in tow, that was pretty disappointing

breakfast was fine and the pool serviceable.

pet friendly with good areas to walk pets

the bar and restaurant was closed. i wish they had a refrigerate in the room.

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

the shuttle that could be scheduled to reach local places was easily

pet friendly and close proximity to six flags.

was not clear what fee for pet was.

pet fee costs for two dogs costs almost as much as the room

not enough parking for guests

some of the pet owners are not responsible about picking up after their pets

it was private and the wifi was decent.

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

human and pet

they did not offer wifi

wifi didn't work

my room was directly across from the laundry room andy cleaning staff were loud at all hours

garbage in laundry room wasn't emptied our entire stay

there was dirty laundry from other rooms that stayed in hallway our entire

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

laundry room needed more washer and dryer.

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

i needed a late check out and i wasn’t able to do that

not enough handicap parking. mattresses could be upgraded.

put early check in on my reservation & i still had to wait an hour to check in

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

it was a great surprise and the kids just loved it

good to travel with kids

we arrived, our room had not been cleaned by room service yet despite us showing up 3 and a half hours after

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6

pool area the pool says 3 & 4 feet but the water depth ness was greater it needs to be measured

good parking lot

breakfast can be better

great bed! blue heron bar attached was fun and had good food.

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

it was close to six flags. lots of parking.

wifi was not very good

breakfast over at 10am. pool closed at night, but i understand why.

i would have liked an indoor pool.

pool was chilly... but had repairs going on

very expensive breakfast

pool closed way too early for a weekend.

the pool

the pool looks great in pictures but looks abandoned in person

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

we hurried to our room from the pool to change and make it to the dance party only to walk on past when we

great for both kids and adults.

the kids had alot of fun and there is so many activities

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

the breakfast was great location was excellent

puddle caused by melting snow/rain right behind car handicap parking space to the left of the lobby entrance

parking space is a challenge if you have a bigger vehicle such as a pick up truck or big suv.

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

parking spots around the front of the building seemed to be a bit narrow to the point where

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

modern styling and lounge area and pool made for a pleasant

we didn t use the pool but it looked very nice

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

the laundry facility and the non working hot tub

pool was down shuttle was down & kitchen not open on a friday night

there was a red stain on the carpet in our suite in the kitchen area

cleanliness and friendly staff. safe and free parking.

parking lot sucked, pool was of course closed

breakfast and location

very clean and comfortable beds. the breakfast was extra tasty.

breakfast better than other hi express stayed at

everything here was quiet, professional, clean, and all i needed. breakfast was great.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

they don't have wifi they are laying when you check in

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

love the salt water pool!

parking ,had to park off site (mecum auction)

pizza boxes and room service dishes

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

great and reliable shuttle service. awesome breakfast, awesome staff.

service from the person that booked us in was excellent as was was the breakfast

breakfast was so huge and good

even gym room was well-kept

breakfast was excellent with lots of options

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

we were near the laundry room which we had to close the door since it was so dirty

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

the room is also quite spacious and parking is free

parking at the hotel and using the free shuttle is not free because you pay to park more than the

wifi is a nightmare, constantly dropping service

amenities (laundry), needs to be more welcoming

wifi was bad, internet signal was bad. not much on tv.

is no wifi included

property accommodated our early check in prior to the beer festival we attended

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

parking

the hotel was great! the pool was warm and the beds were perfect.

the indoor pool was a welcome relief for the kids

good gym. clean room

bar and nice pantry to buy a couple of important items

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room and vending machines on premises but there s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

- free parking - quiet room - free shuttle from o'hare airport

the pool was good for kids

only microwave available is at their snack bar area, near the pool

very clean, well located hotel. nice pool, great breakfast and restaurant

breakfast was excellent for the price of the accommodation

loved the room, breakfast, and pool

complimentary breakfast, friendly staff, and great facilities

pool area was clean and had clean towels

easy parking and entrance