the bag breakfast

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was the same every day, but not bad

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

free onsite laundry is a huge bonus

nice laundry with no charge to use machines

you can do laundry for free.

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

like a second class citizen once more profitable guests showed up, hotel was completely full of kids ton of

pool had mildew/scum all along the bottom and was not swimmable

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

no designated area for pet.

small gym facility

breakfast was fine and the pool serviceable.

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

clean and spacious, with a kitchen and cable

liked the friendly staff, the breakfast and the wonderful pool

00 for wifi

really appreciated the shuttle to the ravinia pavilion

paid wifi access to the pool

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

very clean, nice rooms for the money. has shuttle to ravinia festival

the swimming pool was nice and clean

nor do they have a fitness room, yet gym next door

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

gym is so basic it hurts, but if you know how to train you'll do something with it

breakfast , library for guests (great book on chicago architecture)

laundry room was small and congested

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing

they do not charge for parking, breakfast is fantastic and they have a a free evening reception from 5pm to

convenient parking, comfortable bedding, roomy suites, great food along with secure elevators.

pool needs a little cleaning.

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

no room service, maid service or real glasses/mugs in the room definitely brought the value down for

dirty laundry was left outside my door for over 4 hours after my room was cleaned

like the bed and room, they allowed me early check in

i went for a swim but felt the pool area was a bit outdated.

the pool and room were nice,also the bed was a dream

the pool and hot tub

the hotel has a bar and restaurant on sight

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

parking was near the doors and free

great location for us. very close to kids and grand kids.

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

great location and pet friendly ud83dudc4c

only motel with decent prices and pet friendly

i only had problems with the wifi, but ahiman, one of the hotel staff, helped me a lot with this

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the staff was very pleasant and you couldn't ask for a better breakfast

breakfast was excellent

inviting lots of parking

breakfast was little repetitive but still great

even after i provided the laundry list of issues endured during our stay

old and musty. very dark parking lot.

nice pool, really good hotel

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the safety bar in the shower wasn t secured to the wall

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

old lady at the front desk was a little grumpy with the kids

there used to be a guest laundry but it was no longer functional

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

staff, great location, great pricing, and pet friendly

tv didn't work and wifi is an added expense.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

kids ran around during the night

this hotel was a good stop on my road trip due to the free parking

spacious rooms. pet friendly. a starbucks in the hotel. a heated pool.

spacious area. comfortable beds. lots of free parking space.

parking is a bit far in adjacent lots.

room service did not even come around during our 5 night stay until we specifically asked the front

free shuttle to shopping mall

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

the dryer was broken, so i couldn't do laundry before i left.

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

the breakfast was not breakfast. it?s muffin and coffee. but it?s appreciated. oh and no pool

large dirty laundry basket next to front desk all day

no room service

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

ice) could hold not only full sized bottles, but any food items/restaurant leftovers that we had -kitchen

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements

good choices at breakfast. very clean. great setup for traveling with kids.

parking lot is small.

would be nice if pool was open 24 hrs like the gym

the suite and the pool

big kitchen

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

the room was clean, breakfast was good & staff was friendly.

from you enter the building you smell smoke from smoking

they accommodated our request for early check in. free breakfast

need occasional supervision by the pool.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

the price. the pool and the kids loved bteakfast.

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

pool was held hostage by a birthday party for five hours

beautiful service, very clean, delicious breakfast, adequate parking, best overall experience!!

liked having free parking, free wifi and a very clean, fresh smelling room

gym was excellent!

, clean and reasonably priced laundry facilities)

i didn't feel safe to do laundry in the basement

the laundry area with amazing snacks to purchase was a plus

price, staff, laundry

convenient and easy, great laundry facility

switched to the room near elevator because of small kids

the room is so clean and big for a family. good wifi connection.

me and my kids like the room and the pool

i did not like a long haul way. took some time to get to our room with little kids.

breakfast great

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

rooms and breakfast

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay

indoor and outdoor pool cleanness trail around hotel free parking

very professional staff very helpful bartender very clean overall kids had fun

friendly and accommodating staff, swimming pool with hot tub was great

guest laundry

room service (in terms of quality) was definitely lacking

evening service in the bar area was slow and the food was not delicious

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool (great

the bar closes a little early!

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

breakfast ud83cudf73 is great

poor shower pressure - no whirlpool - it was listed as an amenity - tons of kids (soccer teams) playing ding

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

dirty laundry and garbage bags in the hallways

the laundry room was a bit dirty

gym and laundry are

it was nice that they had free washers for your laundry

the breakfast, laundry facilities, and staff are amazing.

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

wifi only

free breakfast and plenty of towels

breakfast offerings were nice, parking was free and available, room was nice and as expected

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

four or five times and had no problem, this time my bathtub had no bar and in previous times never had a problem

chocolate cookies at reception, hot chocolate packets at breakfast, dark beers at bar on tap

though we didn't get to use the pool, the outside entrance was right around the corner from us

laundry

kitchen and having dishes on hand is great

free wifi & kitchen

expected an extended stay facility to have a stocked kitchen

free wifi & kitchen

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

no change for laundry room

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

no room service. covid is long over, management is using it as an excuse to be stingy

gym, friendly staff

just the pool being small

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

i m sure some kids are on a sugar high

excellent price, access to airport, and free shuttle

clean. lobby bar was nice.

nice indoor pool

overpriced breakfast, small pool

open floor plan with dining and bar on main floor as you walk in made it feel inviting

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

gym had no hand sanitizer

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the pool was refreshing and the hot tub soothed away the aches and pains

kitchen in room

my kids fell in love with the place as we entered the rooms

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

shuttle service is great, and the breakfast was very good

needs a quarter machine or have laundry that takes debt

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

the front desk did not have change for laundry at any time

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

clean and comfortable room. shuttle to the airport.

updated room, clean pool and clean room

the kitchen in our room was perfect for us. saved us a ton of money

laundry room had vending machines but no laundry soap for

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the laundry was priced rather high

it had a nice laundry room which i made use of

love the laundry room

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

clean, larger rooms, nice staff, parking good

the room, the swimming pool, the workout room and the laundry area

the wifi was also down

unruly kids in lobby

loud gatherings in parking lot

the pool water temperature was way too

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

pool water was a little chilly

the splash pad for the kids was wonderful

was great, bed comfortable, pool amazing, 3 minute walk to the casino

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

the bar and restaurant was closed. there was a big floating in the hot tub

love the set up and that it was just a walk away from the casino

and there was also a restaurant & bar in the hotel

the shuttle to the airport was very reliable and came to and from frequently

it was great to have a shuttle to the airport.

the staff were very accommodating. my 2 year old loved the pool.

no shuttle to o'hare.

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

the price and it's pet friendly.

smoking rooms and 1st floor

even if you choose non smoking room, there is smoke smell in the corridor :(

i booked the non-smoking room however it smelled like smoke

no laundry facilities on property. no restaurant.

there is no coine laundry

the space in the rooms the channels the pool

the wifi could do better for videocalls.

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

the pool and hot tub were small, but there was only ever one other person/family in there when we were

pool and hot tub

really appreciated the hotel shuttle service

were told on phone by the hotel prior booking online that there is a $150 pet deposit but it is refundable

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

needed more towels. a bit noisy being down the hall from the kids running around

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

pool for kids -roomy room -decent value for 4

no laundry

staff was very pleasant and helpful when it came to the shuttle bus

the bar is amazingggg

i use the gym as well and it's a nice facility

shuttle to and from airport in 15 minutes and clean hotel

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

our room didn t have a laundry bag.

no laundry

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

the beds where comfortable. the kids enjoyed the pool

indoor pool is a plus and close to airport even better

the musty smell others complain about is just the laundry facility in the hotel

facilities laundry room was out order

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

like someone was doing laundry

you feel you are in a laundry cleaning area

moved us up to 8th floor facing street, which we wanted, and the gym equipment was good.

no room service but the lobby was pretty.

breakfast

very outdated bathrooms. no room service.

gym

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

no room service for food after late arrivals

the king pull out in the the living area came through clutch for the kids

restaurant and bar on site

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

that it had onsite laundry room

shuttle was quick and reliable

ve been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

the girls running up and down the hallway, but that s what kids do. no big deal.

group of over 20 kids were playing rough in the pool, and their supervising adults/parents did not stop them

shuttle service to and from o

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

service from the person that booked us in was excellent as was was the breakfast

were never in the 5 days we stayed, able to get a wifi connection

breakfast was so huge and good

breakfast was excellent as were the accommodations

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

they even had laundry facilities upstairs

the breakfast selection. and the laundry machines were broken down.

they don't have late check out

for example we were unaware that there was laundry facilities in the hotel

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

the room looked brand new and had a full kitchen with an island and a living room area

the rooms and full kitchen

the room they gave us was across the laundry room and getting super loud at 6am

the only little thing is the hours (9:00 pm is closed ) for the laundry

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

wifi so slow, i didn't bother to use it

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

no room service or room cleaning

it would be the breakfast

we took the kids there for their birthday and to swim and learned after checking in

room service exceeded expectations in presentation, flavor and value

was close to resturants, fast food, convince stores, and casino

plenty of free parking

pool, starbucks in hotel, easy parking, friendly staff

was there no free wifi

parking fee was a surprise but i understand why

i liked that there was some food right next door in case the kids were

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

facilities, except for wifi, were nice and relatively new

room service was great and food was even better.

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

very close to airport and offered very comfortable bed, a bar and restaurant.

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

went with kids; ugh

only microwave available is at their snack bar area, near the pool

it's fine but if you have little kids, it's a trek

went with kids; ugh

amenities (laundry), needs to be more welcoming

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

is no wifi included

property accommodated our early check in prior to the beer festival we attended

wifi was bad, internet signal was bad. not much on tv.

microwave not very clean. nor the laundry

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

we enjoyed the suite set up that allowed a space for the kids to keep busy

the rooms were small as well as the pool and gym

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the price, the free parking, the great breakfast, the clean room

the website it states they have a little gym

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

the pool area was great kids loved it !

original server kept forgetting our drink orders and then disappear until we finally went to the bar to put our

very quiet and comfortable rooms. close to the airport with free shuttle bus.

is time to update your equipment in the gym, the bikes especially

no plastic bag for laundry

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size of laundry room and exercise room

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size room, the laundry was a bonus

free wifi was slow

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

everything but the pool area was cold. other than that we will be back for sure.

i also liked that parking was free

no pool

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

lots of broken items (laundry was completely out of service for days, cracked light switch)

a day pass and you get to go around chicago); convenience store at the ground level; free airport shuttle service

amazing breakfast, easy parking , clean room

love the airport shuttle, friendly desk staff, fast wifi, location and restaurant/bar

it was clean, nice space, great location, and decent breakfast

very good breakfast and very comfortable beds

girls loved the pool

family favorite place is the pool, which didn't disappoint

quick to replenish food at breakfast

laundry basket full of towels still over flowing and all over the floor

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

the rooms were clean and in great condition, room service did a great job

clean room enough space we stayed on weekend and they had movie shows for kids

separate room from couch area so i could send my kids to bed and stay up and watch television

i loved the shuttle to and from the airport.

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

real concern would be room service osnt that thorough before check in since things were found under the beds

& bar area, extremely elegant and classy lobby area with very spacious rest areas and so many

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

clean facility & quick room service

to blue line, free shuttle to/from airport

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

there was a pool and gym but we didn t use them

shuttle service was convenient. bed very comfortable

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

great gym for morning workout

the barman wants her to come down to the bar to pick up her share so inconsiderate

hotel, with a great breakfast, decent indoor pool and gym, and a bar

need larger pool w hot tub; broken handle on dresser

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

our kids always love your freshly-baked signature soft cookies

was not aware this was a pet friendly hotel

we asked about the pool and we were told it has been closed for two years then we asked about room service

the gym could be better as compared with hyatt regency (downtown chicago)