their website said restaurant in the facility and laundry service, there was none

water temperature was broken either hot hot hot or cold cold cold no in between; wifi awful

this gave us two options, the kids are either far from us or my husband and i each sleep in a room and share

good parking as well

door i could smell it had been smoked in extensively, the drive to get in the property and the parking lot had

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

liked that upon special request they allowed guest with real early flights early check in so they can just lay

the pool was empty, dirty, and showed no sign of being returned to service

wifi was there but lacking in connectivity at times

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

pet friendly, pool and jacuzzi, breakfast daily.

the hotel was very clean, breakfast was fantastic and the overall environment was very pleasant.

laundry facility was nice

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry room really need to fill up detergents n must clean everyday

could not connect to wifi only had twn channels on tv all news

free laundry service helped immensely. staff was more than accommodating.

the free laundry service was a great convenience

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

everything..spacious room gym free laundry friendly staff etc

the laundry machines were an unexpected bonus

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

the gym is small, but updated and clean

bottles u usually get u have3 whole bottles there, the breakfast was nice too and they have a gym available that

they also provided a free shuttle service to the navy base for graduation

the pool water was cold

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

food and bar available

ants on floor in pool area

parking

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

the breakfast was good the pool area was great the parking was nice housekeeping was evening

breakfast was delicious and varied, fresh and well tended

the breakfast was good the pool area was great the parking was nice housekeeping was evening

the pool was not up and running and which was expected

the little bar soaps

also, kids screaming in it

kids were up and very loud in the halls, but kids are kids

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

friendly, helpful staff. very clean and comfortable room. excellent free breakfast.

nice new hotel breakfast was just ok

staff also accommodated early check in upon request

the pool was always crowded with kids

breakfast was a little difficult

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

breakfast was great

free breakfast, wifi, parking, exercise room.

have like a little variety on breakfast day to day after being there a week

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

it was clean and smelled fresh. nice staff great breakfast

private pool time

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

too much smoking and the smoke stinks

burn on bed cover (i understand it's a smoking room , really don't want to be charged) house cleaning at about

there were no bags for dog poop clean up in the pet area

pet friendly

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine

kids running around the hallway and makes loud noises past 10pm

front desk staff and coffee bar server were very friendly and professional

they did not offer wifi

there was no breakfast.

no basic choices for breakfast but given the price for a night i think they re good.

it was private and the wifi was decent.

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

peace and quiet, laundry facilities, great staff

laundry machine didn't work well

were amazing at working with us for early check in

it was clean, nice space, great location, and decent breakfast

small pool

gym and pool were good

gym was just too little

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

kitchen and having dishes on hand is great

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

large dirty laundry basket next to front desk all day

no room service

breakfast was the best i ever had at a hotel

no breakfast due to covid 19

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen),

even the laundry room and gym were a pleasure to be around and not dirty as others have been

free laundry also

free laundry, large room with fully equipped kitchen, friendly helpful staff

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

pile of dirty laundry still in the room and no follow through from staff on another issue

the amenities: indoor pool, exercise room, laundry room.

breakfast was clean and organized and yummy

enough parking it s so close to a large venue you d think there would be a little extra

parking lot (handicap spots not snow plowed) horrible blanket for pull out bed (i called front desk

the parking

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

the pool is fairly small.

the pool area could use a good cleaning

no internet or wifi for 2 days

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

laundry room very convenient with new w/d

parking with a trailer.

liked everything i wish i could've got in the pool i wanted to get in the hot tub but it was under

the breakfast

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

the need better breakfast other wise live this hotel

the pool was cold and no hot tub

breakfast choices

the parking was pretty limitedwhen i returned from six flags.

breakfast items seemed to be a little stale

that the exit door to the parking lot functioned adequately upon checking out...

great location, friendly staff, comfortable bed, pet friendly

it had a little kitchen

i like the free parking and the eoom size plus kitchenette are a great addition for the price.

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

there weren t enough parking spots to accommodate all the guests and i was parked outside of hotel parking

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

it was close to six flags. lots of parking.

we went during the winter season and the pool was outside.

my room was directly across from the laundry room andy cleaning staff were loud at all hours

garbage in laundry room wasn't emptied our entire stay

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

to do a quick load of laundry

laundry room needed more washer and dryer.

large refrigerator and convenience of guest laundry

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

room was adequately appointed with fridge and microwave. tv was decent- and excellent wifi

drug dealers in the parking lot people living in the hotel .

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful

pool restaurant. staff helped out with a problem in room

the spa was closed

there was a charge for wifi

no laundry room

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

on site just had to walk through the lobby to get to it fantastic food in the restaurant good room service can

no hot tub in the swimming pool area. everything else was perfect.

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

the staff is rude had me on hold forever when i called front desk to ask for wifi password cause the one they

has swimming pool but didn't use it

the pillows were very comfortable as well the air conditioning cooled very nicely the small kitchen area

very clean, friendly staff, and the pool

too bad the pool wasn t working/open

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

a few more events for older kids/ teenagers. many events were only for 10 and younger.

in room was dim, especially in the kids room

pool stuf bar

dirty laundry carts left sitting in the hallways indefinitely

everything was beautifully maintained from the lobby to the pool to our hotel room.

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the pool

the location and gym.

dirty laundry and garbage bags in the hallways

it was nice that they had free washers for your laundry

free laundry room, pool, gym, breakfast, and some

in-room amenities, friendly staff, comfortable pool, free guest laundry

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

laundry soap dispenser was dirty

once again , down at the restaurant right now creating my breakfast phat pack (food)

the pool looks great in pictures but looks abandoned in person

pool closed way too early for a weekend.

very expensive breakfast

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

the powdered eggs for breakfast. please do something about this.

when you re in the hallway other than that i really didn t use other facilities like the pool or get breakfast

location was close to restaurants, a mall and it had amble parking

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

of inside the pool could have been a little better

the surrounding area also didn't feel very safe; our car was involved in a minor accident in the parking lot

small gym and pool opening

clean rooms. nice showers. great shades to darken the room. nice breakfast.

the ease of parking

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

only thing i was a little disappointed about is that they do not have any parking for vehicles with trailers

great location for us. very close to kids and grand kids.

there were kids there for a tournament who left trash it was cleaned up immediately

vicinity was good. lots of parking. very nice hotel.

have liked a cheaper breakfast option for my kids

the pool water was too could

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

very clean, love the full kitchen..

large rooms with kitchenette and all supplies

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

parking perfect

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

caught up in the after party that before the check out time i called the frondesk to request a late check out

laundry room was small and congested

the room and breakfast were great.

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

could not use pool or gym

kids teams staying there and children were running around and not being watched by parents or

parking lot is a long walk with bags. can't imagine what it's like in the winter.

inconvenient parking

very comfortable and spacious room. superb pool

location, convenience, price,free parking. nice park and trails. view of river and skyline.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

need a little bit more towels when you re staying for two days, and more breakfast

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

breakfast was the same every day, but not bad

breakfast is in brown bags that are handed over to guests in the lobby.

the name changed, but the signage did not. also, breakfast was

no free breakfast like others hotel.

free and plentiful parking

customer service, housekeeping, parking and location!! outstanding!

breakfast , library for guests (great book on chicago architecture)

the gym was pretty low end.

this is our second time staying at the hotel, and we love that there is breakfast now

no book in the room for amenities, wifi not working at first and front desk wasn t sure how the wifi worked

more parking

amenities, wifi not working at first and front desk wasn t sure how the wifi worked or how the fireplace worked

only thing i don't like is breakfast isn't included, but that will never stop me from booking a room here

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

driveway (for parking) need a bit of update.

easy access from parking lot

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

great freshly made in front of you omelette for breakfast

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

lovely, comfortable rooms and free shuttle to ravinia.

it sets the bar for the entire hospitality industry

really appreciated the shuttle to the ravinia pavilion

parking area torn up

the room, the swimming pool, the workout room and the laundry area

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give

liked the view we had i liked the pool area the water wasn t cold at all it was nice and warm the room was

bright colors, friendly staff. big clean pool. ample free parking. large spacious room

and smoking

no refrigerator. no microwave. smoking.

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

the staff was very pleasant and you couldn't ask for a better breakfast

parking

our kids even noticed and commented how extremely nice it was

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

can outside by the pet area was over flowing

the parking lot is clean and well-lighted

bed sheets could be clean. i found a hair! wifi was down

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it has a swimming pool, exercise room and restaurant

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

the bar and restaurant was closed. i wish they had a refrigerate in the room.

bartender/service and hotel staff were outstanding

lack of any kind of complimentary breakfast. even a danish would have been nice

there was no breakfast.

the room service was friendly and quick and the food was good

free onsite laundry is a huge bonus

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

the grill and free laundry

the property had complimentary laundry room, gym and pool

sheets smelled strongly of scented laundry soap

i liked how friendly the staff was, and how breakfast changed everyday.

the pool was at the correct temperature and very clean

hotel employee was so kind she was part of the breakfast staff.

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

their pool wasn't in working order and we have three kids looking to swim

best breakfast that u can ask for at a

would be nice if the gym would be bigger with some weights etc

excellent breakfast, pool open 24 hours and location relative to our needs.

the parking lot was about the only thing that worked.

even after i provided the laundry list of issues endured during our stay

nice pool, really good hotel

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

there is a pool but we missed the hours it was open

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

handy having a guest laundry and front desk selling detergent

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

there used to be a guest laundry but it was no longer functional

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

-parking spaces within a few feet of the windows of hotel and exhaust fumes may enter the hvac

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

free parking in a large lot adjacent to the building.

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

however, the gentlemen at the bar was very helpful to take food and heat it

very loud. kids running around being disrespectful of property.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

older folks or those with bags and kids may not appreciate that

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

great breakfast. great price.

thought the breakfast could have been a little better

pool closed at 8 but we were happy it was open at all!

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

quiet clean order to room laundry

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

pool area. customer service

cold powdered eggs) the wifi did not work, there was no instructions in the room, the front desk clerk said

parking was also convenient

clean, great location and excellent breakfast choices for all!

location and pet friendly

there were no laundry facilities.

the gym was nice

ashley and staff were very nice. pool was nice.

no wifi or i wasn't told about it.

the gym was closed, but i was told i could drive a few miles down the road to use one

poor wifi interference on

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

they don't have wifi they are laying when you check in

included breakfast was delicious

the room was very comfortable - great breakfast and gym.

parking was easy and we enjoy free breakfasts

breakfast was the worst part there was nothing for us to eat at all not even for kids no cereal nothing, i paid

good choices at breakfast. very clean. great setup for traveling with kids.

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

they could use less chlorine in the hot tub and pool locations breakfast

cluded)

breakfast was excellent sausage and bacon where dry

breakfast, pool and staff mary & lisa was the best ever!!

the pool was fun for the kids

kitchen, bathroom (soaps/ shampoo)

there were 15 kids in the pool all weekend, so we didn't have any chances to get a relaxing

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

the kitchen staff could have been a little more friendly, but everything was nice.

convenient and easy, great laundry facility

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

needs cleaning, the rooms,hallway, laundry room.

the laundry area with amazing snacks to purchase was a plus

, clean and reasonably priced laundry facilities)

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

the room stink it was a smoking room but the room was unbreath able

smoking rooms, had coffee, staff was friendly

just the parking spots are to tight

hotel has a bar and fire-pits, lap pool and everything is spotless

free parking

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

pool kind of small. would have liked a hot tub

guest laundry

the gym needs to be extended

no room service, no complementary breakfast

like they have a bar downstairs

didn t get room service even when i asked for it.

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

free parking, free internet.

staff are very friendly and meet the customer wants. breakfast is excellent

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

very convenient, very clean, stylishly furnished room and very good breakfast