it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

i was right across from the laundry area room 339 it was a bit loud.

pile of dirty laundry still in the room and no follow through from staff on another issue

the dryer was broken, so i couldn't do laundry before i left.

large dirty laundry basket next to front desk all day

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

pool closes too early. it s fully enclosed so i would think it would stay open later

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

i liked that it was pet friendly and was fresh and clean

charged $25 for two days of wifi in the room

not fond of the idea of eating in a coffee bar - which may have been the reasonably priced alternative

location near chicago, connected to a golf course, friendly staff!

a beautiful both of you licking the outdoor pool

were across from the park and the kids loved that

have liked a cheaper breakfast option for my kids

the parking lot was packed and i needed a handicap spot and all of them were taken.

clean facility and nice gym.

need shuttle to airport

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the room did not have a refrigerator. there is no hot tub in the pool area.

need occasional supervision by the pool.

gym was abit lacking, solution was free pass to a gym.

parking

the breakfast could have been kept hotter, other than that it was great.

dirty laundry carts left sitting in the hallways indefinitely

everything was beautifully maintained from the lobby to the pool to our hotel room.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

lots of loud kids on our floor until late. and over crowded pools.

the pool was kinda small and no hot tub

gym and laundry are

the breakfast, laundry facilities, and staff are amazing.

free laundry room, pool, gym, breakfast, and some

dirty laundry and garbage bags in the hallways

washers and driers were free except for laundry soap and drier sheets

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

kitchen in the room. quiet. comfortable bed.

laundry

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

peace and quiet, kitchen, breakfast, great staff

the basic/complimentary wifi service is sluggish.

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

there was no problem finding parking

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

hotel shuttle, lunch service

laundry room was small and congested

the kids that were running and playing outside my room and knocking on the door a running away.

pool is a little small, although there were not many other swimmers

convenient parking, comfortable bedding, roomy suites, great food along with secure elevators.

i ve had two kids graduate navy boot camp in the last past 3 mths and the area is very convenient

parking

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

ask for a room on parking lat side if available

sorry for the bad review, the pool was extremely packed with kids and no parents so i did not get to use the

business hours of bar and restaurant.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

space/size of room exercise and pool area great breakfast easy access from doors to rooms

clean, basketball court , pool , pool table, lovely breakfast

the associate at the front desk was friendly and thorough about pool hours and breakfast

pool was cloudy

they have a nice pool here , but it was unable to open because of the covid

parking was some distance from the entrance, however, valet parking was available.

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

onsite laundry facilities at a reasonable price

laundry facilities on site

laundry facilities on premises

liked the friendly staff, the breakfast and the wonderful pool

my room didn't have a fireplace

sunday, i had to do laundry

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

rooms were clean enough and the rate was good. it's kind of a depressing mall parking lot.

peace and quiet, laundry facilities, great staff

laundry machine didn't work well

the laundry was priced rather high

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

love the laundry room

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

parking was complimentary

did not like that you have to go downstairs to get ice from the bar every time you need some

breakfast closed a bit early for my lazy sleepy kids.

the bag breakfast

parking

the name changed, but the signage did not. also, breakfast was

breakfast was bad.

need a little bit more towels when you re staying for two days, and more breakfast

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

were hit in the parking lot

wish the pool was bigger or that dogs weren't allowed in the pool area

hot breakfast items due to covid but covid restrictions are over

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

excellent breakfast. could have used a refill on the coffee, though.

microwave in the rooms and hot tub at the pool

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle,

awkward to get out of the parking lot sometimes

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the rooms very cozy and the beds were comfortable and breakfast was good

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

my kids say it all this is a really nice hotel

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

inviting lots of parking

the breakfast was very good with a lot of options.

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

breakfast was excellent

dirty bathtub, no silverware in the kitchen. furniture was scattered.

has swimming pool but didn't use it

the staff is rude had me on hold forever when i called front desk to ask for wifi password cause the one they

the staff is wonderful the rooms are clean. breakfast is wonderful.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

the parking lot was extremely slippery when i arrived and left

i only had problems with the wifi, but ahiman, one of the hotel staff, helped me a lot with this

clean, pet-friendly, affordable

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

booked a king room which was confirmed that i was bringing a pet

ample parking

no laundry room

from parking lot to the lobby to my

wifi was hacked

pool area could use an upgrade with steps going into it.

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

great gym facilities and we used it quite a lot

clean, great staff, helpful and shuttle to ravinia

very clean, nice rooms for the money. has shuttle to ravinia festival

it sets the bar for the entire hospitality industry

nice lobby, free parking, good location.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

is not answering the all whenever i dialed them for room service or front desk or house keeping

their is no microwave and room service doesn t come to the room and clean

i went for a swim but felt the pool area was a bit outdated.

you can do laundry for free.

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

free laundry and pool and the exercise room, adds to the positive experience

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

the room, the swimming pool, the workout room and the laundry area

parking was free also

was a family living in a unit by the door to the parking closest to our room and constantly garbage and things

the kids could only swim for an hour because their eyes were burning so

location and parking.

there was no breakfast.

advertising of working jaccuzi in pool area

liked the out door scenery and the fact my family had the pool to themselves when we went down there

the hotel has a restaurant on the main floor and it would have been nice to see a menu and if room service was

breakfast was fine and the pool serviceable.

their website said restaurant in the facility and laundry service, there was none

6minute drive to nice casino

to be seriously updated and there should be a light on at the side entrance of the hotel off the parking lot on

close to the naval station. shuttle from hotel to navy graduation. renovations underway.

booked a room with a king bed and sofa bed, but there was no sofa bed so my husband and i and 2 kids all shared

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

the price and it's pet friendly.

even after i provided the laundry list of issues endured during our stay

parking was very close to entrance of our room

pool area clean and nice and warm

old and musty. very dark parking lot.

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

pool closed for the summer

wifi was decent

bathroom kind of on the small size, wifi sucked

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

morning staff seemed friendly, the room itself was very clean, there was easy parking access

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

location was good and free parking is available. there is also washing machine in the hotel.

over fifteen people multiple kids under 16 unattended

spacious rooms. pet friendly. a starbucks in the hotel. a heated pool.

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

location location and fact that it was clean and had everything we wanted and an indoor pool

breakfast great

great breakfast. great price.

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

switched to the room near elevator because of small kids

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

great location, quiet and comfortable room, good breakfast and plenty of on-site parking

to everything, clean, walking at the preserve trails,nice temperature in the pool

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

there were no bags for dog poop clean up in the pet area

pet friendly

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

liked how they repurposed the old pool area into a pet friendly dog walk

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry, large room with fully equipped kitchen, friendly helpful staff

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

sheets smelled strongly of scented laundry soap

had no hand soap, gym had no sanitary wipes to clean equipment, only 1 out of 3 tred mills

i liked how friendly the staff was, and how breakfast changed everyday.

no hot tub, the weekend breakfast lady not friendly

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

we had the 2 bedroom 2 bathroom kitchen and living room

and convenient for my family as it has kitchen and unlimited towels and free breakfast

the amenities: indoor pool, exercise room, laundry room.

great breakfast

enough parking it s so close to a large venue you d think there would be a little extra

pool and hot tub were immaculate

standard breakfast offerings each day but also provided a to go bag morning of graduation for families

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry room really need to fill up detergents n must clean everyday

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

unable to get wifi on my devices and the red flag warnings started popping up on them as soon as i started

they have free laundry facilities!

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

free laundry facilities were an added bonus

everything..spacious room gym free laundry friendly staff etc

free laundry service helped immensely. staff was more than accommodating.

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

decor; exceptionally clean; easy parking; spacious elevators; huge television with great

how comfy the beds were. i also liked the tv service and free wifi.

indoor pool was too cold

poor wifi interference on

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

the breakfast had many options except meat choices.

swimming pool was small

staff also accommodated early check in upon request

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

the free wifi doesn't work

my kids were a little disappointed about the pool not being open

the pool needs updating

pool was great. fitness room was amazing.

also, kids screaming in it

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

pool and hot tub was perfect.

the hotel had a shuttle to and from the base and it worked out

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

quiet clean order to room laundry

everyone is kind of. laundry mechanics terrible smell like peeps.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

they had laundry.

room was lovely, with kitchen stuffed with all required things

small kitchen and very homey

good choices at breakfast. very clean. great setup for traveling with kids.

small gym with not much equipment

breakfast was the worst part there was nothing for us to eat at all not even for kids no cereal nothing, i paid

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

no complaints, there are some smoking rooms so if you smoke there s rooms you can book here.

breakfast had a nice selection of food

had someone at the parking lot to help hotel guest to blow the show off their vehicles for free during the snow

location, amenities and nice breakfast offerings.

the kids love this hotel

breakfast was ok but not great,

ask for the staff not to enter my room and they stilk try to come in one day they stress my pet a lot the good

it has a kitchenette and a laundry room

, clean and reasonably priced laundry facilities)

great laundry facilities, very useful to have

the laundry area with amazing snacks to purchase was a plus

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i thought the gym was great. the breakfast area was clean and well stock.

the wifi is super weak

wifi was on the slow side

service from the person that booked us in was excellent as was was the breakfast

was very helpful that we were allowed to take out our breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

my kids found old french fries behind the end table.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

laundry soap dispenser was dirty

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

the room they gave us was across the laundry room and getting super loud at 6am

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

we were near the laundry room which we had to close the door since it was so dirty

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

great deal on long term parking as well

internet and phone work. they told me to come to the lobby to get wifi

we were given our room cards, we specifically asked for wifi password, which we were given

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

breakfast was much improved from my last visit about 3 months ago (area tidier, food hotter and not

excersice room & breakfast

staff and 24/7 pool

best breakfast that u can ask for at a

amenities (laundry), needs to be more welcoming

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

we were allowed to have our family pet

wifi was bad, internet signal was bad. not much on tv.

wifi worked adequately

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

laundry room and vending machines on premises but there s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

pool, starbucks in hotel, easy parking, friendly staff

bar and nice pantry to buy a couple of important items

good gym. clean room

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

the pool was very nice and clean

was very comfortable, the pool - omg the pool - was like bath water

went with kids; ugh

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

free parking

right off the highway, up to date, very colorful, nice pool

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

we didn t use the pool but it looked very nice

paying for each individual pet.

free parking, free internet.

meat was not really tasty, the rest of the breakfast was really good

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

no additional linen and it takes 2 hrs for room service

they did not offer wifi

there was no breakfast.

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

small fridge no free breakfast despite claims of offering

also upon arrival i was notified of a 20$ pet charge

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

very nice gym

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

hats off to your staff, all areas including the pool and common areas were spotless

spacious room/suite that was nice and clean. ample free parking available.

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

guest laundry

nice gym on first floor next to a clean and warm pool in an attractive space

clean, good parking, easy to get to, comfortable

ample parking for our big truck

hotel employee at the bar in the restaurant was wonderful

the laundry facility and the non working hot tub

lighting is a little to dark in the bar and lounge area

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

free breakfast, cocktail hours, comfortable bed, separate living room.

nice room and great happy hour and free breakfast

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

pool is open

the free beer and appetisers, the pool was small but lovely and warm

and there was also a restaurant & bar in the hotel

large room size and free parking.

nice hotel, gym , pool , cleaning staff,

room service after 10 and no glassware

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

throughout, convenient with location to local shopping as well as restaurants, starbucks & snacks bar inside

full kitchen

breakfast was awesome, but could use a better waffle mix recipe

exactly what i was looking for!! a nice kitchenette with bed in different area!

he enjoyed the pool with other kids

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

the pool area was also clean

i loved their breakfast was pretty great as well

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

over cleanliness or rooms and other common areas like pool and gym

we overlooked the lobby and bar area

free parking and internet wifi connection, very safe place to stay