parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

great location, clean facility and super nice staff!! great breakfast!!

i thought it had an indoor pool. i should ve double checked.

the location and pool with bbq and basketball court

we only knew there were other guests there by the cars in the parking lot

dishes included in the kitchenette really made it feel like

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

parking

breakfast available for purchase and nice bar for evening night cap

clean and nice. classy decorations. great parking. friendly staff.

clean. had a pool and gym.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

the floor on the swimming pool was a little aggressive.

extra cost for parking ud83dude12

parking was at a minimum

room was spacious, clean and the pool was awesome!

breakfast was very good. my stay was perfect.

very modern. nice pool and workout room. 2 bedroom suite was very roomy

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

they also have a guest laundry where i could wash my clothes

was going to be a wedding reception going on because it was very loud and we couldn t find a parking place

and easy parking every night

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

the check in staff was rude and unorganized the wifi was spotty

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

highly recommended, clean room, good location and nice breakfast.

free parking and breakfast was an awesome perk

all the parking stalls are on the narrow side, still no excuse to damage someone else's vehicle and do -0-

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

don't provide shuttles to chicago ohare airport

pool was a disappointment for my kids who were looking forward to swimming on vacation

loud kids running down the hallway after 9pm

pet friendly

the bed was king size and it smelled like fresh laundry

little happy hour, nice pool for the kids

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

the jacuzzi tub and fireplace in my room were very relaxing

great pool hot tub

the laundry room was very high

the laundry room was easy to use with the app instead of coins

t have laundry detergent in the washing room should refill on this was the only thing i

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

location and parking

laundry on site was very convenient

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

parking was ample

was trash all over the parking lot

arranged for a late check out and the staff did not communicate that to each other

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

breakfast was very minimal

it was nice they had bar downstairs it was very clean

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

full kitchen in room, facilities, breakfast

great location. great value for the money spent. free parking. lots of restaurants near by.

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is generous parking in front

rooms were spacious clean and nice i like the pool and like having to make a reservation

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

breakfast is terrible, no dishes, expensive laundry, expensive stay

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

has laundry

there is coin laundry on site

room spacious room good breakfast laundry area clean and all machines working friendly

laundry service

laundry was cheapest i have ever seen

having access to laundry is good too

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

perfect location with great parking

the pool made my son and my skin red and very itchy.

everything, free parking, free breakfast and a clean and comfy room.

i stayed a month & the laundry facility came in handy

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry is chargeable

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

this place just needs renovation, everything is just old fashioned , gym is out of order

parking lot cleaniness

hotel advertised ev charging

location was good for what we had planned and the bar tender was great

clean, well kept hotel with professional staff. plenty of parking and close to the interstate.

shower floor somewhat slick with no safety bar in the event someone slips.

cleanliness of the room, gym, pool

it had an on-site bar and restaurant which were very good and the location was good for o hare

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

overall was a great experience and my kids enjoyed their

great location. plenty of parking even with the snow. good breakfast.

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

i loved their breakfast was pretty great as well

location, breakfast, beds

great breakfast

exactly what i was looking for!! a nice kitchenette with bed in different area!

would be nice to relax in the jacuzzi besides the pool

complimentary breakfast, friendly staff, and great facilities

easy parking and entrance

in the evening bad quality of wifi

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

no room service

room service and pool area

clean room, free wifi, fridge in room.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

pool was pretty dated but kids didn't seem to mind.

convenient location the room service was fast and delicious most of the staff were true

small indoor pool

do not like the fact that when i went to the bar at 9:30 the hosts set us or shall i say the bartender sets us

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

the kids loved the pool and hot tub

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

need a centrifuge spinner for swimsuits in the pool lounge

the laundry facility and the non working hot tub

we loved the pool!

at the bar and management was amazing

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

there is no guest laundry

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

paying for each individual pet.

very convenient, very clean, stylishly furnished room and very good breakfast

the free breakfast and free parking.

breakfast better than other hi express stayed at

everything here was quiet, professional, clean, and all i needed. breakfast was great.

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

just the parking spots are to tight

parking spots around the front of the building seemed to be a bit narrow to the point where

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

well presented breakfast and the laundry facilities were great

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

there was clean and quiet room, and breakfast was so good

pool, spa and gym were pretty good. walking distance to shopping mall.

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

the laundry facility was $3

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

saw employees doing laundry and folding with no gloves or mask

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

their laundry room is convenient

furniture late at night and then it started early in the morning--i think it may be from the laundry area and

laundry is still using coins and requires cash to buy quarters to use for doing laundry

breakfast and free parking is always a great option

parking lot drinking and drunken activities. signage visibility.

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

no shower curtain in shower. wifi kept disconnecting on my laptop.

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

the pool was nice

a late check out which we're grateful for

easy access to parking, rooms, and elevators

the breakfast

the color scheme and furniture style in the bar and eating areas

bathroom was really small. no laundry room

no laundry facility

the pool area tables too close to the water and kids kept getting our stuff wet

the rooms and the lobby and the pool area were clean and comfortable

that it is pet friendly, at a great location for what we needed.

didn't notice a pool, but there were laundry facilities

pet friendly

wifi went down and didnt work for our 2 last days. and, when working it was quite slow.

other guests left trash in parking area

not far from the place i need to be for the weekend. there was a lot of parking.

small pool

didn't have free continental breakfast. the pool had flies in it.

the pool was small and ice cold. my kids were freezing.

from highway, super comfy bed, clean facilities, on site bar and grill

it was the one night away from kids that we could sleep in

they had laundry.

laundry worked w cleaning lady to clean room

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

amenities (laundry), needs to be more welcoming

wifi connection kept dropping.

free wifi was unreliable while conducting business from rooms.

wifi worked adequately

wifi was bad, internet signal was bad. not much on tv.

breakfast just ok. juice all watered down.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

breakfast was very good the room was clean and easy access to shopping center

it was good location and pet friendly

parking lot was safe

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

i love the pool they had! i also love the overall cleanliness and friendly atmosphere

pool temp was almost unbearable

wifi in the room was not working too well

only microwave available is at their snack bar area, near the pool

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

there is a gym and laundry room available to guests, which is nice

laundry facilities were clean and available

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

staff & attentive staff, clean laundry & workout room, updated appliances in the room

the pool was nice

great bar and restaurant

good gym. clean room

the swimming pool was amazing

plenty of free parking

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

parking at the hotel and using the free shuttle is not free because you pay to park more than the

called for room service never got a response

free parking

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the only little thing is the hours (9:00 pm is closed ) for the laundry

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

we were near the laundry room which we had to close the door since it was so dirty

the hallways are a bit dated, and the wifi was spotty

facility and location was the best part of the trip, and parking was free

gym, pool, location easy to get around

i tried using room service but no one at the restaurant answered

rooms - excellent room service

breakfast was very good and room was very clean.

the side door didn't open with a key card. the gym equipment should be more updated.

breakfast was so huge and good

service from the person that booked us in was excellent as was was the breakfast

gym made me a little disappointed

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it is time to remove floor carpet , too much pet hair

good location,clean,free parking and complimentary breakfast.

very friendly staff, big room, clean, good location, free parking, nice breakfast, swimming pool is open on 30

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

easy checkin and breakfast

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

bright parking lot lights filled the room all night and obviously bright daylight first thing in the

on-site laundry, kitchenette in every room.

no quarters available for laundry

space of rooms.full kitchen. very clean.

smell in the hallway was kind of like pet urine

there is a decent amount of parking

my room was by the laundry room and i could hear it all evening.

good parking and breakfast.

pool was open had amazing time with my family of

friendly front staff -great pool

no hot tub, but even without we enjoyed the pool and how warm it was.

my kids really enjoyed the big pool

kids were happy, many different things to do in one place

pool was open

my kids enjoyed the stay we will be coming back

bathtub and shower needs updating, and the pool hot tub was very dirty

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

i overslept and missed breakfast, but it was still offered to me

the website it states they have a little gym

i didn't get wifi . i think it was neglected by personnel

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

pool was small

nice hot tub/pool area! room was clean!

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

the location was great! the breakfast was good, my kids loved it.

great price, very nice breakfast, pool and gym, and helpful staff

i used the pool, i was hoping for a sauna...

accommodated our request for late check

i wished there was plain scrambled eggs for breakfast, no biggy.

nice facilities, staff was helpful, room service was good

com had sent us it was late and i had kids that was in sleepy and ready to go to

early check in

after the kids went to bed the drunk parents took the

the gym needs some updating

convenient for airport shuttle bus to airport not much else around the actual hotel though

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

bar & restaurant closed

the staff were very accommodating. my 2 year old loved the pool.

couple fighting in the parking lot with police outside our window

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

was decent considering the affordable price for room service

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

second floor room and the high fee for pet.

fine for adults, but other than the pool, not very kids friendly

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

breakfast and staff

content of the breakfast was fine, but very messy

birthday party with kitchen facility

, gym small, printer did not work for airline ticket printing

room was clean ,comfortable, kitchenette was perfect

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

spa room and they didn't have one, had to settle for lower room type that wasn't much cheaper than

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

hot breakfast and pool access area

size of laundry room and exercise room

no plastic bag for laundry

size room, the laundry was a bonus

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

laundry hours were only until 8pm, we could have used another hour or so.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

the comfortable beds, breakfast and quiet place

location, overall good experience, new building with clean (but small) pull, fully equipped gym, clean rooms

pool was great for the kids with a great breakfast selection

that we could have our pet with us

parking lot lights all night

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

the location was great and my room had an induction stove kitchenette.

they have a kitchenette with no pots, pans, silverware or paper towels

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

no refrigerator. no microwave. smoking.

even if you choose non smoking room, there is smoke smell in the corridor :(

thought the breakfast could have been a little better

location was good. i did not eat breakfast

pool closed at 8 but we were happy it was open at all!

the fact that it was pet friendly but, it didn't appear to be overran by animals.

breakfast great

the room, the swimming pool, the workout room and the laundry area

liked the to go breakfast snack bags in the morning

liked that the gym was open so i could use the treadmill

also wifi is on the keycard envelope which made it very convenient

parking was free also

sheets smelled strongly of scented laundry soap

lots of breakfast options, greeting on tv, location to our destination

the pool was at the correct temperature and very clean

wifi works, bed very comfy

breakfast, parking, wifi, overall cleanliness was fine.

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

more food options for breakfast.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

staff , no good wifi, no towels

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

breakfast was wonderful, the bed was a dream

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service

there was a swimming pool and workout room, a covered parking area as well as large parking lot

great bed! blue heron bar attached was fun and had good food.

laundry room on premises

laundry facilities

mini fridge, microwave, tv, laundry room, ample parking

laundry not working and i really needed it

guest laundry did not work

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

awesome staff, clean property, nice pool!

the hotel wifi was free but inadequate and slow

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

chocolate cookies at reception, hot chocolate packets at breakfast, dark beers at bar on tap

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

the parking lot

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

good breakfast bar

very good breakfast!

clean rooms. breakfast pool. hot tub the people

during check-in i was asked how many times i wanted room service to clean my room

and also the pool/ spa area was wonderful to go and relax your body

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

the wifi was down and the was someone from xfinity working on it, and a couple come out of the elevator

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

we had to cut through the mcdonalds parking lot to get to you

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

staff amazing and breakfast was wonderful

the lack of room service unless requested

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

need more kitchen dishes utensils. very limited

the wifi is very slow even for just browsing on a phone

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

flaws in parking lot condition

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

location, gym and quiet

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

- decent comfort - big room - decent wifi access and speed

only small downside was that the pool was temporarily out of service, which was a bit disappointing

only thing i didn't love was breakfast

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

they had a gym but i will not be staying there again

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

room service answering system. calls holding holding too long

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

like cigarette smoke because there were people smoking right outside of the door leading to the parking lot

room service staff were very polite and helpful

there was an indoor pool and hot tub, but didn't have a chance to use it

we chose not to swim because the kids had a great time in the large room

nice little gym and pool

small pool and mediocre breakfast

pool was smaller than i hoped

nice little gym and indoor pool

squeaky beds. old and dirty laundry room.

facilities laundry room was out order

like someone was doing laundry

clean towels housekeeping had no time to do laundry

laundry area looks like a dark dungeon, no lighting

no laundry facilities on property. no restaurant.

there is no coine laundry

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

parking and pet rate too high!!!

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use