i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

its annoying having to keep logging into the wifi

people were rude kids rude running around unsupervised

no laundry room

kids running up and down halls all night long, slamming doors, yelling.

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate

the cookies. the cleanliness. location. pool.

pool

too bad the pool wasn t working/open

kitchen facility in room but no utensils, dishes to go in microwave liked

the bathroom was small and closing the door was difficult. the pool had debris

good hospitality and parking is free.

quick to replenish food at breakfast

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

pool

gym was just too little

gym and pool were good

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

gym was clean

there is a swimming pool and gym

the bar closes too early.

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

easy to cook, doing laundry, gym and easy to acess everything with all they have

free laundry, large room with fully equipped kitchen, friendly helpful staff

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

peace and quiet, laundry facilities, great staff

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the amenities: indoor pool, exercise room, laundry room.

breakfast was clean and organized and yummy

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be

it was very clean and the breakfast was delicious

laundry

i love the mini kitchen and the rooms are the perfect size.

no wifi, shower drain was clogged, the bathroom was dark with no fan.

free wifi & kitchen

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

pet friendly

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

place smells of smoking

kitchens close

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

there was plenty of parking as well

breakfast was good except the breads were a little hard

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

breakfast was delicious and varied, fresh and well tended

the breakfast was good the pool area was great the parking was nice housekeeping was evening

indoor pool

gym is not great

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

covid-19 restrictions meant that we had no amenities, room service or restaurant

the pool and workout rooms were very nice

gym had no hand sanitizer

washers and driers were free except for laundry soap and drier sheets

the laundry room was a bit dirty

free laundry room, pool, gym, breakfast, and some

it was nice that they had free washers for your laundry

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

dirty laundry carts left sitting in the hallways indefinitely

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

the day that i arrive there was a party there so the pool was not available.

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the pool was kinda small and no hot tub

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

i stayed eight nights and enjoyed the breakfast buffet on saturday

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

no complimentary breakfast. our room didn't have a fridge. the pool was small.

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

the food from room service was quick and good

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

laundry soap dispenser was dirty

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

the room itself was very comfortable and clean, with stable wifi

small gym and pool opening

location: plenty of free parking

clean rooms. nice showers. great shades to darken the room. nice breakfast.

parking

large dirty laundry basket next to front desk all day

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

the parking on-site was free and easy

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

lots of parking and close to nature park for a nice walk

the location, comfortable and spacious room, plenty of well lit parking with access to exterior doors close to

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

horrible parking lot. pot holes and divots everywhere.

pool was out of order.

heated towels at the pool were a nice touch

extremely clean, friendly staff, and good breakfast.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

sheets smelled strongly of scented laundry soap

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

the pool is very nice and clean as well

breakfast was very nice and offered a great variety

the pool was at the correct temperature and very clean

their website said restaurant in the facility and laundry service, there was none

tv was not on all the time, they had to keep starting it because it was on wifi and not on a tv box

booked a room with a king bed and sofa bed, but there was no sofa bed so my husband and i and 2 kids all shared

good parking as well

we reserved a room with two beds and got a room with one full size bed for 2 adults and 4 kids

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

no heat.. no hot water.. no continental breakfast..pool closed for summer

the pool was empty, dirty, and showed no sign of being returned to service

wifi was decent

the room, the swimming pool, the workout room and the laundry area

it sounded as though they had kids and they were letting their kids stay up all night

didn't have breakfast

i like that the large patio door open up to the parking lot

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast

smoking rooms and 1st floor

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

and smoking

the price and it's pet friendly.

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

pool not working.

a small thing but larger trash bins for the kitchen would be really nice

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

we also loved that the room was a decent size, the staff was friendly and helpful and my kids loved swimming

clean room, great pool area, great courtesy breakfast. thumbs up to management and staff.

entrance to parking.

my room was next to noisy kids and all they did was make a lot of noise i was very upset

pool is closed

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

was within minutes of the graduation, very clean, all of the staff were very nice, clean indoor pool, great

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

the pool could have been bigger because of the crowds.

room was very spacious and the kids loved the pool

breakfast was good

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

free laundry service helped immensely. staff was more than accommodating.

i loved the complementary laundry and although i didn t use the gym, there was one

the free laundry service was a great convenience

everything..spacious room gym free laundry friendly staff etc

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

free shuttle to shopping mall

the pool was a really fun feature

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the building itself is very nice the pool and exercise room

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry facility was nice

i wouldn’t stay there again, the floor and the kitchen was dirty.

kids were up and very loud in the halls, but kids are kids

were comfortable, staff was friendly, accommodated a late check out which was very nice on a busy holiday weekend

also, kids screaming in it

the hotel had a shuttle to and from the base and it worked out

pool had a lot of wild kids that parents were not doing anything about

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

clean, good breakfast, free parking

great location for us. very close to kids and grand kids.

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80

a petri dish for covid

the parking lot was packed and i needed a handicap spot and all of them were taken.

location was close from my event, nice wide parking, room was big enough and clean

tollway off/on-ramps, small kitchenette, kitchen supplies easily available at front desk, ample parking

the fact i was let known of a pet charge after i paid for the room no ice either

the wifi was fast and easy to connect to

i like the free parking and the eoom size plus kitchenette are a great addition for the price.

minimal continental breakfast, would prefer to have some fruit options or yogurt too.

garbage in laundry room wasn't emptied our entire stay

there was dirty laundry from other rooms that stayed in hallway our entire

to do a quick load of laundry

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry room needed more washer and dryer.

the pool

the breakfast

no mini fridge, pool was cold

pool

hot tub not working, pool cold in spite of being advertised as heated

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

had plenty of handicap parking.

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6

pool was cute and clean

kids running around with no adult especially at the pool

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

i ordered breakfast to go. just eggs and toast. one slice of toast was $4. seems a bit steep.

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

wifi wasn't very strong

gym no weights no space no size in pool

staff was very friendly and the breakfast had a good

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

the kids running back and forth from the pool. leaving water at the front desk area

i asked for a different room and that room was worse because they allow pets and no one really cleans

i love the location. the breakfast was really good and filling

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

great breakfast and helpful staff

the pool!!!!

was hoping the pool would be open later

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

great bed! blue heron bar attached was fun and had good food.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

a few more events for older kids/ teenagers. many events were only for 10 and younger.

it's not like any of it is 5 star dinning and there mostly kids how is it that for 5 kids at the breakfast

pool closed too early

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

had doggy-bag style breakfasts with muffins, bananas, nutrigrain bars, and apple juice

when you re in the hallway other than that i really didn t use other facilities like the pool or get breakfast

the breakfast was great location was excellent

the fact that they didn t say the pool was going to be closed on the website!!

laundry room was small and congested

there also way too many kids at the hotel the night we stayed

breakfast is amazing.

also the breakfast was better than most of hotel breakfast i

parking lot is a little bumpy

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

the continental breakfast was terrible

also upon arrival i was notified of a 20$ pet charge

small fridge no free breakfast despite claims of offering

it was private and the wifi was decent.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

the pool was not clean

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

breakfast was awesome. everything was great.

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

everyone is kind of. laundry mechanics terrible smell like peeps.

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

breakfast was basic and filling

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

no breakfast

breakfast was the same every day, but not bad

breakfast was bad.

wifi doesn't work

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

we had a second floor room, it was quiet, and clean. the breakfast was nice.

i didn t make it to breakfast

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

inviting lots of parking

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

it is close to public transportation and also has a parking lot for those with a vehicle

open parking, for my trailer. great price!

pet friendly. good value. courteous staff. clean accommodations.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

with bar and restaurant right there you aren&#

great pool area with sauna and hot tub

too many parties kids running all over

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

how clean it was and the pool

breakfast. clean bathroom. nice fitness center. coffee on demand.

the fact that it was pet friendly but, it didn't appear to be overran by animals.

free continental breakfast as well

breakfast great

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

nor do they have a fitness room, yet gym next door

well lit, good access to doors for parking

the info regarding included breakfast.

breakfast should be open buffet

the laundry facility and the non working hot tub

welcome bar event was nice

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

breakfast was good and gym had sufficient equipment to get a decent workout in

that breakfast would last until 10:30 on memorial day, as it does on weekends, however, at 9:30, kitchen staff

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

there is no guest laundry

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

even after i provided the laundry list of issues endured during our stay

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the pool was amazing and a great way to relax

parking was very close to entrance of our room

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

the lobby / bar area was inviting with a pool table and board games

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

hotel has a bar and fire-pits, lap pool and everything is spotless

privacy with the barn style bathroom doors in the room

pool table, jenga, cozy couches, tables to sit at

loved the guest laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

breakfast better than other hi express stayed at

best thing about the hotel was the lagoon and the room service

paying for each individual pet.

meat was not really tasty, the rest of the breakfast was really good

everything here was quiet, professional, clean, and all i needed. breakfast was great.

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

the kids loved the pool and hot tub

parking ,had to park off site (mecum auction)

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

wifi was not always available

i had to download a remote on my phone and the wifi was

parking.

nice lobby, free parking, good location.

treated excellent by shuttle driver. great location for ravinia visitors !

parking away from the hotel.

the hotel provided a shuttle to and from the venue

lovely, comfortable rooms and free shuttle to ravinia.

my kids enjoyed the pool and having kitchen in the room

loved the room, breakfast, and pool

exactly what i was looking for!! a nice kitchenette with bed in different area!

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

it's in great location, clean , comfortable, with full kitchen.

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

breakfast hours

pool was cold and the kids wouldn't swim

pool temperature was perfect

cleanliness of the room, gym, pool

the staff was helpful, and the gym was well-equipped

need more hooks or towel bar in bathroom

breakfast was good, and there was plenty of parking

she was there when i checked in and helped to accommodate while i was getting my kids settled

location and parking

over fifteen people multiple kids under 16 unattended

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

the property had complimentary laundry room, gym and pool

free laundry and pool and the exercise room, adds to the positive experience

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

you can do laundry for free.

the grill and free laundry

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

i stayed a month & the laundry facility came in handy

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

however,the restraunt,pool and gym was closed

all the parking is around the building

gym and swimming pool were convenient

the hotel has a restaurant on the main floor and it would have been nice to see a menu and if room service was

the shuttle that could be scheduled to reach local places was easily

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

lack of any kind of complimentary breakfast. even a danish would have been nice

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

i could do my laundry easily. the staff was also excellent.

maybe a sign saying that you can get change for laundry in pop machine

size, laundry facilities, delivery of food &/or packages to front desk

the kitchen was nice close to work

were never in the 5 days we stayed, able to get a wifi connection

my kids found old french fries behind the end table.

the side door didn't open with a key card. the gym equipment should be more updated.

breakfast was very good and room was very clean.

shower is amazing, delicious breakfast and got a early check in!