excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

clean rooms, awesome pool, a great breakfast, and the staff

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

breakfast ud83cudf73 is great

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

my room was as far from the lobby as was possible, not fun with luggage and golf clubs

food from room service was very good

room service was shockingly bad

having to pay for wifi

indoor and outdoor pool cleanness trail around hotel free parking

in-room amenities, friendly staff, comfortable pool, free guest laundry

it was nice that they had free washers for your laundry

free laundry room, pool, gym, breakfast, and some

dirty laundry and garbage bags in the hallways

washers and driers were free except for laundry soap and drier sheets

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

of inside the pool could have been a little better

they accommodated our request for early check in. free breakfast

the room itself was very comfortable and clean, with stable wifi

i had both kids so i appreciated the early check in as well

laundry

i love the mini kitchen and the rooms are the perfect size.

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

free wifi & kitchen

the basic/complimentary wifi service is sluggish.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, rest location.

large dirty laundry basket next to front desk all day

wifi connection

the location was great, the parking was very useful, and the room was very very comfortable.

the wifi was slow.

the parking lot snow was clean and kind of slipper

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

love the laundry room

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

front desk staff and coffee bar server were very friendly and professional

parking lot in front is always full. but i can go through the back so not a big problem.

the check in was fast and easy! i loved the bar there for a night cap!

parking too was an issue

parking was some distance from the entrance, however, valet parking was available.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

clean and spacious room

parking was a bit inconvienent

no facilities open. bar restaurant etc closed. mask should be optional.

nice pool and work out facility

pool was freezing

great location for us. very close to kids and grand kids.

family favorite place is the pool, which didn't disappoint

good location, easy to access and plenty of parking

other than having to leave, we had a great time. my kids enjoyed the indoor pool

nice hotel , great breakfast , not like other hotels that still play the covid card

great parking spots

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

the pool was refreshing and the hot tub soothed away the aches and pains

the breakfast was good the pool area was great the parking was nice housekeeping was evening

clean, basketball court , pool , pool table, lovely breakfast

covid-19 restrictions meant that we had no amenities, room service or restaurant

the pool water was cold

the gym had all the equipment i needed for my workout also

food and bar available

the breakfast bar and staff were all very nice

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

gym

on the second night kids were running around knocking on room doors until 2a

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

nice and clean. breakfast fantastic (fresh omelette)

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

knowledgeable + caring staff, great location & free parking.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

it was very nice , the staff were nice and the breakfast was great

has swimming pool but didn't use it

pool advertised. it s been down for two yearrs

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

no laundry room

pool is huge

the cookies. the cleanliness. location. pool.

from parking lot to the lobby to my

early check in was available & fresh cookies.

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

wifi kept cutting in and out, making it a little difficult to work when i needed to

com error but the staff seemed surprised and annoyed that i had a pet even though it is a pet friendly hotel

laundry room was small and congested

was clean and kids friendly with other kids and parents but the ones that didn t have kids seem

i’ve had two kids graduate navy boot camp in the last past 3 mths and the area is very convenient

pool needs a little cleaning.

also the breakfast was better than most of hotel breakfast i

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

caught up in the after party that before the check out time i called the frondesk to request a late check out

the room, the swimming pool, the workout room and the laundry area

no towels in gym or pool, only 1 elevator was working.

the pool was open but i understand that s because of covid-19 other than that everything was great

the pool was over crowded with kids and appeared like it was the source of their baths

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

nice breakfast. beautiful pool area.

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

the price and it's pet friendly.

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

breakfast was basic and filling

breakfast was the same every day, but not bad

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

it was a good value for the money. however, the breakfast needs to be upgraded.

the bag breakfast

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was excellent

parking was very limited.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

nice breakfast

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

there was no fridge or microwave and every person needed a different wifi code which we weren't given at check

the parking lot is clean and well-lighted

clean, pet-friendly, affordable

dirty laundry was left outside my door for over 4 hours after my room was cleaned

gym is fine business room is good , you can take printouts of you want shuttle service for near

too many parties kids running all over

the pool was little cold and a bit dirty.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

sheets smelled strongly of scented laundry soap

pool

breakfast was excellent ! very clean hotel,

the pool was at the correct temperature and very clean

pool was warm and clean

the pool was closed and no notice or reason was given, but no big deal

free and plentiful parking

excellent breakfast. could have used a refill on the coffee, though.

gym is so basic it hurts, but if you know how to train you'll do something with it

no free breakfast like others hotel.

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and

i did not like a long haul way. took some time to get to our room with little kids.

breakfast was great

large pool, business area available, and good size workout room with a large tv

breakfast great

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

breakfast is really good, and close to six flags, i will back there again, plus bonus indoor pool,

breakfast and the comforter bedding

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking rooms but other guests were obviously smoking in the building

liked how they repurposed the old pool area into a pet friendly dog walk

pet friendly

strong smell of marijuana in the hall of the non smoking area.

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry, large room with fully equipped kitchen, friendly helpful staff

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

even after i provided the laundry list of issues endured during our stay

environment, easy to reach airport, good parking place, easy to reach office

the only day that we received it was that we went to the front desk after going to the gym to make sure that

i recommend that anyone taking their pet ask for the 1st floor

parking was very close to entrance of our room

their website said restaurant in the facility and laundry service, there was none

booked a room with a king bed and sofa bed, but there was no sofa bed so my husband and i and 2 kids all shared

to be seriously updated and there should be a light on at the side entrance of the hotel off the parking lot on

location and wifi connection was great

wifi was super slow 6

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

loved the guest laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

parking easy

pet friendly and lots 9f green space for walks

wifi was not free for costumers.

was clean, functional (except the grab bar on the shower was not easily accessible (it was next to the faucet

really appreciated the shuttle to the ravinia pavilion

00 for wifi

frustrated that there was a charge for wifi.

location and ease of finding/parking was great

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

wifi

pool closed for the summer

bathroom kind of on the small size, wifi sucked

you can do laundry for free.

the grill and free laundry

the property had complimentary laundry room, gym and pool

free laundry and pool and the exercise room, adds to the positive experience

free onsite laundry is a huge bonus

the amenities: indoor pool, exercise room, laundry room.

parking

the breakfast was amazing and had many options

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

the amenities: indoor pool, exercise room, laundry room.

only thing that i could say that i didn t like was the coffee at the bar area

food was not great and no room service. would have liked more vending options.

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

t connect any of our devices to the wifi which is a bummer considering we packed a ps5 nintendo switch for

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

laundry worked w cleaning lady to clean room

they had laundry.

staff and very clean, liked the welcome packages and the decorations , the gym was also good

breakfast was fine and the pool serviceable.

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

the bar and restaurant was closed. i wish they had a refrigerate in the room.

bar was delicious and our young grandsons were most pleased with their breakfast choices

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

big parking lot

best breakfast that u can ask for at a

the breakfast was very good

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

the laundry facility was very nice to have and was well maintained

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

wifi worked half the time

the gym was well equipped and clean so it was still easy to get an alternate workout in

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

they don't have wifi they are laying when you check in

the free laundry service was a great convenience

everything..spacious room gym free laundry friendly staff etc

i loved the complementary laundry and although i didn t use the gym, there was one

free laundry service helped immensely. staff was more than accommodating.

they have free laundry facilities!

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry room really need to fill up detergents n must clean everyday

liked the kitchenette

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

how comfy the beds were. i also liked the tv service and free wifi.

the free breakfast was hot and had many items to choose from

shuttle to nas(shoutout to jeet), hot breakfast, dove products, and front desk staff was very

pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

even with it being pet friendly

hotel has a bar and fire-pits, lap pool and everything is spotless

we didn t use the pool but it looked very nice

nice new hotel breakfast was just ok

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

breakfast was a little difficult

pool is closed

was within minutes of the graduation, very clean, all of the staff were very nice, clean indoor pool, great

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

meat was not really tasty, the rest of the breakfast was really good

paying for each individual pet.

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

my kids were a little disappointed about the pool not being open

pool

provide a free breakfast in the morning and my kids said the eggs weren't that good

the room was also near the laundry with very high humidity

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

there is no guest laundry

gym made me a little disappointed

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was so huge and good

even gym room was well-kept

shower is amazing, delicious breakfast and got a early check in!

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

the only little thing is the hours (9:00 pm is closed ) for the laundry

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the laundry facility and the non working hot tub

gym had a small water leak in the ceiling

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

pool and hot tub was clean

welcome bar event was nice

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

wifi so slow, i didn't bother to use it

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

limited parking

breakfast does not have more varieties and wifi used to drop a number of times.

shuttle bus was late

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

there was a free shuttle that went to our location

friendly staff ever and the pool and especially the hot tub was wonderful

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

laundry soap dispenser was dirty

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

amenities (laundry), needs to be more welcoming

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

wifi connection kept dropping.

also the wifi needs to be updated

is no wifi included

free parking.

by parking fee in an area where parking is not a premium

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

hotel was clean, we had free internet and free parking

the pool was super warm and clean!

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

laundry room and vending machines on premises but there s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

it is in the airport . the food and bar are available untill 11pm.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

booked here partly because the gym looked good but some of the equipment, such as the bicycle, was broken and

more parking

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

the kids loved the pool and hot tub

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were �

he enjoyed the pool with other kids

no sufficient information about parking lot. is the parking lot insise the hotel enough?

loved the room, breakfast, and pool

the size of rooms. the breakfast. convenience.

exactly what i was looking for!! a nice kitchenette with bed in different area!

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

good free breakfast and the pool seems a hit with kids

the location is safe and parking is free

great bed! blue heron bar attached was fun and had good food.

hats off to your staff, all areas including the pool and common areas were spotless

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

i also liked that parking was free

free wifi was slow

the bar was open

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

booking i thought they had a shuttle to the airport

and what happened to room service

could also use a complete room service food menu in room

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

breakfast was wonderful, the bed was a dream

the pool was closed, but that's understandable.

it was conventional to the casino.

it was great to have a shuttle to the airport.

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

there were wild bunnies right outside the pool area. 10/10

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the staff the cleanliness the pool the hot tub and super comfy beds

laundry was cheapest i have ever seen

there is coin laundry on site

laundry service

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

hotel clean & pleasant. nice restaurants nearby. nice fitness room & free parking!

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

gym is nice and also the

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

the location, room space, breakfast, and open pool design

the location, room space, breakfast, and open pool design

like a musty smell, they put me next to the laundry room where there was noise all the time

it was nice to have a bar and restaurant in the hotel

decent gym, pretty cozy feel

rooms were spacious clean and nice i like the pool and like having to make a reservation

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

it had an on-site bar and restaurant which were very good and the location was good for o hare

cleanliness of the room, gym, pool

only thing i did not like is the fact that the hot tub in the pool area was closed

the staff was helpful, and the gym was well-equipped

pool temperature was perfect