laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking rooms but other guests were obviously smoking in the building

wifi wasn't very good

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

liked how they repurposed the old pool area into a pet friendly dog walk

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

was pillow top and excellent, continental breakfast was like a full breakfast with pancakes, eggs, muffins,

it was clean and smelled fresh. nice staff great breakfast

the amenities: indoor pool, exercise room, laundry room.

good breakfast, clean everything!

my girls enjoyed the pool area

the parking

great breakfast

along with all the room offered, there were also laundry facilities which were available free of charge to the

even the laundry room and gym were a pleasure to be around and not dirty as others have been

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry, large room with fully equipped kitchen, friendly helpful staff

laundry soap dispenser was dirty

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

the breakfast was excellent

pool

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

lots of space in the parking lot and the area around the hotel felt safe enough

very good breakfast and very comfortable beds

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

booked a king room which was confirmed that i was bringing a pet

com error but the staff seemed surprised and annoyed that i had a pet even though it is a pet friendly hotel

the breakfast had many options except meat choices.

the pool was always crowded with kids

it was a good stay. kids had fun. ned’s we’re comfy

the staff was friendly, they allowed early check in and the breakfast was delicious! i

my room was next to noisy kids and all they did was make a lot of noise i was very upset

no laundry room

kids running up and down halls all night long, slamming doors, yelling.

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

the hotel was quiet with plenty of parking.

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

breakfast was great, thank you for including that in our stay

free breakfast, wifi, parking, exercise room.

pool

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

very clean. comfortable bed. nice kitchen. breakfast was good.

room is spacious, place was clean. good breakfast. nice pool

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

people on our floor were obnoxious after 10-it took forever for my kids to go back to sleep after they were

i liked the oil and hot tub for the kids.

the free breakfast was hot and had many items to choose from

pool

if the pool was inside and open. but i completely understood because it was a cold outside.

pool

dirty bathtub, no silverware in the kitchen. furniture was scattered.

clean with a good bed and helpful staff. very good breakfast.

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

the laundry machines were an unexpected bonus

the free laundry service was a great convenience

free laundry facilities were an added bonus

i loved the complementary laundry and although i didn t use the gym, there was one

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

wifi was there but lacking in connectivity at times

wifi

location was perfect for my needs. btw the wifi was free not paid by me.

pool was great. fitness room was amazing.

tea and coffee bar was great

kids were up and very loud in the halls, but kids are kids

there was a free shuttle that went to our location

pool and hot tub was perfect.

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

no hot tub or jacuzzi.?. water pool too cold for me and kids

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine

free parking, price

their website said restaurant in the facility and laundry service, there was none

like that this hotel offers free breakfast, my children love the mini pancakes

breakfast could be better

it s great location for someone who s going to the navy base. free parking free breakfast

the hotel is in transition with updates and maintenance. parking lot closed for resurfacing.

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry room really need to fill up detergents n must clean everyday

laundry facility was nice

liked the kitchenette

tollway off/on-ramps, small kitchenette, kitchen supplies easily available at front desk, ample parking

the kitchenette was awesome

not enough parking for guests

the breakfast, and the smoking soon you walk in and out the door under the canopy

was great that there was a full kitchen

love the laundry room

the laundry was priced rather high

peace and quiet, laundry facilities, great staff

laundry room had vending machines but no laundry soap for

laundry machine didn't work well

there was dirty laundry from other rooms that stayed in hallway our entire

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

to do a quick load of laundry

garbage in laundry room wasn't emptied our entire stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

money very good breakfast and very good service during the breakfast, very comfortable rooms, kitchen very well

the breakfast was good the pool area was great the parking was nice housekeeping was evening

great room size. friendly staff. good breakfast.

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

restaurant and bar no longer offered. overpriced as a consequence

overpriced breakfast, small pool

gym had no hand sanitizer

the girl who works the bar / breakfast restaurant needs a raise

no mini fridge, pool was cold

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

very expensive breakfast

the breakfast

the breakfast could have had more than donuts,juice, milk, and fruit cups.

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6

kids running around with no adult especially at the pool

close but the pool is already closed wen you get there that is a little bit of a problem with the kids

pool was cute and clean

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

great location, affordable, quiet, free breakfast, parking

staff was very friendly and the breakfast had a good

parking

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

my kids loved the pool! the beds were very comfortable and location was great!

my kids loved the pool! the beds were very comfortable and location was great!

breakfast good and good choice of food

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

breakfast

was hoping the pool would be open later

clean rooms. good breakfast. friendly staff.

breakfast over at 10am. pool closed at night, but i understand why.

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

the kids had alot of fun and there is so many activities

pool area could use a hot tub or warmer water in the pools

great fun for the kids

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

location was close to restaurants, a mall and it had amble parking

parking space is a challenge if you have a bigger vehicle such as a pick up truck or big suv.

breakfast, very friendly staff, very clean room, indoor pool, great location with shopping mall across the

i actually thought about just sleeping in the parking lot of six flags

free breakfast and nice cozy rooms with fridge and microwave

there was no breakfast.

n o wifi even though they said its free

i no longer have wifi, (i and currently online with mcdonalds next door), which is listed in the description

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

laundry

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

clean, pet friendly, kitchenette

free wifi & kitchen

i love the mini kitchen and the rooms are the perfect size.

dirty laundry and garbage bags in the hallways

it was nice that they had free washers for your laundry

gym and laundry are

the laundry room was a bit dirty

in-room amenities, friendly staff, comfortable pool, free guest laundry

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

breakfast is just basic. not a lot of variety

kids had fun on the pool, not a lot of people during our stay

no breakfast was a bummer on new years day

4 star hotel tht doesn't have fred wifi or breakfast c'mon

also parking costs 25$ per day and all the spots were taken all the time

friendly and accommodating staff, swimming pool with hot tub was great

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

large dirty laundry basket next to front desk all day

swimming pool is very huge and the seating area is very accommodating

pet-friendly hotel, wonderful swimming pool.

the gym and pool are also wonderful

breakfast was the best i ever had at a hotel

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

of inside the pool could have been a little better

the surrounding area also didn't feel very safe; our car was involved in a minor accident in the parking lot

small gym and pool opening

clean rooms. nice showers. great shades to darken the room. nice breakfast.

the ease of parking

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

only thing i was a little disappointed about is that they do not have any parking for vehicles with trailers

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

best breakfast that u can ask for at a

excersice room & breakfast

nice selection for breakfast served in a neat and clean manner

clean, staff was great, breakfast was good

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

my kids say it all “this is a really nice hotel

the pool was also very clean and well kept

great freshly made in front of you omelette for breakfast

the pool was very pleasant

parking was non existent after a certain hour at night.

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

there were kids there for a tournament who left trash it was cleaned up immediately

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

parking too was an issue

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

room service did not even come around during our 5 night stay until we specifically asked the front

sheets smelled strongly of scented laundry soap

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

fact that the pool was too cold to use

wifi works, bed very comfy

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

swimming pool, spa and the gym room are very functional

the room, the swimming pool, the workout room and the laundry area

liked the to go breakfast snack bags in the morning

location, parking, breakfast,

comfortable bed and really nice surroundings, helpful staff, good and stable wifi

parking was free also

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

i booked the non-smoking room however it smelled like smoke

smoking rooms and 1st floor

the price and it's pet friendly.

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

laundry room was small and congested

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

convenient parking, comfortable bedding, roomy suites, great food along with secure elevators.

pool is a little small, although there were not many other swimmers

breakfast to order, the best coffee, evening reception, heated indoor pool.

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

a variety of outdoor activities: pool, basketball, volleyball

my room didn't have a fireplace

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

it would have been more convenient if i had a car. but they offer shuttle service if you need.

i wish a bar of soap for the shower had been included with the complimentary

inn is very petite and artsy - very modern and ultra clean

parking was on the offbeaten path, but there ended up being enough room to park near the hotel

breakfast was nice too

saved us on parking and all the traffic to get into the faire

breakfast was the same every day, but not bad

breakfast is in brown bags that are handed over to guests in the lobby.

the name changed, but the signage did not. also, breakfast was

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

it was a good value for the money. however, the breakfast needs to be upgraded.

great bed! blue heron bar attached was fun and had good food.

only carbs for the week day breakfast

the breakfast buffet was fresh and stocked

the pool, friendly staff and nice breakfast

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

the breakfast was mediocre

well lit, good access to doors for parking

gym is so basic it hurts, but if you know how to train you'll do something with it

breakfast was not included the front desk people and maid were excellent

there was no bar in the lobby

breakfast was good

wifi doesn't work

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

parking

breakfast was great. and staff really nice and friendly.

our kids even noticed and commented how extremely nice it was

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

wifi was fast, and free

it is close to public transportation and also has a parking lot for those with a vehicle

bed sheets could be clean. i found a hair! wifi was down

dirty laundry was left outside my door for over 4 hours after my room was cleaned

their is no microwave and room service doesn t come to the room and clean

temp in pool area could have been warmer

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

clean,pool

had a microwave in the first floor and a laundry area

quiet clean order to room laundry

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

everyone is kind of. laundry mechanics terrible smell like peeps.

free parking, good pillows, good breakfast

parking area torn up

really appreciated the shuttle to the ravinia pavilion

parking lot was packed saturday night

room service cleanliness

there were no laundry facilities.

enjoyed the bar restaurant

the location felt safe and parking was more than adequate to accommodate my uhaul

pool temperature was perfect

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its

the parking lot was about the only thing that worked.

having pool time reserved was nice, knowing there wouldn t be tons of other people there (especially

breakfast was same every day, not variety options.

pool area. customer service

very nice and clean except pool was dirty

breakfast provided good variety of options, and the food was kept filled and the area cleaned

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

me and my kids like the room and the pool

the room is so clean and big for a family. good wifi connection.

breakfast great

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

hallway and at 87 with luggage was quite a walk located on the 2nd floor and made the well for breakfast

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

the breakfast was ok

then a girl with 3 kids came in and took over

we missed out on the continental breakfast.

the pool should stay open later. we got in later and was not able to enjoy the pool.

the only sad part was that the breakfast didn't have the waffle machine, but that was not their fault

breakfast was great staff was excellent as well

free parking steps away from the lobby

parking was ample; even for the big rig we rented

even after i provided the laundry list of issues endured during our stay

pool area clean and nice and warm

very friendly and helpful staff. free parking. pool.

the only day that we received it was that we went to the front desk after going to the gym to make sure that

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

convenient, friendly staff, laundry facilities, gym, pool.

you can do laundry for free.

free laundry and pool and the exercise room, adds to the positive experience

the property had complimentary laundry room, gym and pool

free onsite laundry is a huge bonus

handy having a guest laundry and front desk selling detergent

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

loved the guest laundry

small gym facility

breakfast was fine

pool and gym were very nice.

the hotel has a restaurant on the main floor and it would have been nice to see a menu and if room service was

swimming pool wasn t really big enough to get any exercise

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

parking easy

staff, great location, great pricing, and pet friendly

she was there when i checked in and helped to accommodate while i was getting my kids settled

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

over fifteen people multiple kids under 16 unattended

the kids were able to enjoy themselves instead of being trapped in a room

the laundry facility and the non working hot tub

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

and gym are under renovation which i am told only when i was checking-in with my family and with all my

great breakfast great customer service

not a lot of parking close to the hotel

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

modern styling and lounge area and pool made for a pleasant

staff was very helpful and kind, and most of all the 24hr pool table!

the lobby / bar area was inviting with a pool table and board games

just the parking spots are to tight

the room was a decent price and there was ample parking around the sides and back of the property