on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

when i asked where laundry was, i was told it's only available from 5pm to 8pm

smoking rooms, had coffee, staff was friendly

came to the door with special service like breakfast accommodations

great laundry facilities, very useful to have

the laundry area with amazing snacks to purchase was a plus

plus laundry facility is real bonus

it has a kitchenette and a laundry room

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

with all the traffic and kids i didn t see anyone wiping tables that so unsanitary

kids next door running up and down the hallway

the pool was great too

the kitchen with stove, fridge, and a few dishes was a nice touch as well

beautiful service, very clean, delicious breakfast, adequate parking, best overall experience!!

also a complimentary breakfast each day was great

included breakfast was delicious

good choices at breakfast. very clean. great setup for traveling with kids.

would be nice if pool was open 24 hrs like the gym

breakfast area plenty of room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

guest laundry

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

my grandson had so much fun in the pool

staff friendliness,free parking, cleanliness,accesibility

great location, not too far from airport. good parking facilities. close to restaurants.

the front desk did not have change for laundry at any time

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

it is like swimming in the laundry room

needs a quarter machine or have laundry that takes debt

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the grill and free laundry

the property had complimentary laundry room, gym and pool

you can do laundry for free.

this hotel was a good stop on my road trip due to the free parking

only thing that i could say that i didn t like was the coffee at the bar area

however, the gentlemen at the bar was very helpful to take food and heat it

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

the pool not clean

breakfast was fine

the small breakfast and its limitation

bar was delicious and our young grandsons were most pleased with their breakfast choices

the room service was friendly and quick and the food was good

bartender/service and hotel staff were outstanding

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

location was good and free parking is available. there is also washing machine in the hotel.

i had to download a remote on my phone and the wifi was

staff, great location, great pricing, and pet friendly

handy having a guest laundry and front desk selling detergent

loved the guest laundry

there used to be a guest laundry but it was no longer functional

free breakfast and wonderful front desk staff. also free laundry machines!!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

even after i provided the laundry list of issues endured during our stay

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

rooms on the first floor lack of sun light. cold pool. tiny fitness room

old and musty. very dark parking lot.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

no pool a little dirty

it s supposedly a pet friendly hotel

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

the parking lot

they don't have wifi they are laying when you check in

poor wifi interference on

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

microwave not very clean. nor the laundry

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

shuttle service

no potty bags for dogs at the only one dispenser at the pet relief area

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

able to walk to casino and some very good restaurants

24 hour airport shuttle, proximity to airport, and friendly staff

proximity to airport, casino, and restaurants.

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

was great, bed comfortable, pool amazing, 3 minute walk to the casino

super convenient location right next door to the casino.

love the set up and that it was just a walk away from the casino

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

charge for wifi in the room

comfortable beds. clean. nice shower. room service was nice. tv was large.

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

no laundry

staff was very pleasant and helpful when it came to the shuttle bus

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

they had room service and cleaned the room daily restocking with water bottles.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my

good tv, hot water works, free breakfast

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

no breakfast (due to covid i guess), cigarette smell in the hallway.

great location with plenty of parking staff was very friendly and always helpful

breakfast area and selection(s)

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

the gym is dissapointing, just a few treadmills, bikes and dumbells

the girls running up and down the hallway, but that’s what kids do. no big deal.

the pool area was clean and stocked with towels

laundry basket full of towels still over flowing and all over the floor

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

my kids really enjoy being there i will go back and visit love the place

convenient shuttle to the airport

the kids movies that play in the pool area

the breakfast was one of the best complimentary breakfasts i have ever had

i m sure some kids are on a sugar high

nice warm indoor pool, good breakfast and free airport shuttle also included

had to leave too early to try breakfast

the breakfast was good

not very many channels to watch for kids but you can sign into netflix with your account information

exceeded expectation : breakfast could be free though.

my experience overall was fantastic. spacious, clean room and great amenities (pool, gym, etc.).

i can say is it will be nice to go back when in hotel bar and restaurants are open but i do understand them

we took the kids there for their birthday and to swim and learned after checking in

room service was great and food was even better.

like the gym and heated swimming pool

the rooms and the gym

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

when asked for a spoon at the bar we were told they could only give us plastic

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

room service via phone with restraint was a bad experience

maybe like a drink coupon for the bar

the person on the front desk when we checked in was rude. room service was not provided.

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

breakfast options could have been better

there is a full kitchen and airport shuttle

cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always

there is no coine laundry

no laundry facilities on property. no restaurant.

breakfast could of been better

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

new. friendly staff. shuttles to hotel made that easy for us!

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and room were nice,also the bed was a dream

sports bar was underwhelming

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

temp in pool area could have been warmer

our room didn t have a laundry bag.

no laundry

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

kids running around slamming the door

i liked the hot breakfast, there were quite a few options

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

neat and clean tidy just the coins for laundry can be upgraded to card

wifi was not very good

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

operated laundry

other than those two petty things it was a very nice stay

clean, quiet, nice gym

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

the gym was great

easy location to the airport and shopping. great size room and gym. pleasant setting.

especially with kids

clean towels housekeeping had no time to do laundry

you feel you are in a laundry cleaning area

squeaky beds. old and dirty laundry room.

like someone was doing laundry

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

room service food quality.

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

were not allowed to go to the sky deck due to kids sneaking in

the wifi is very essential to business travelers

i loved the shuttle to and from the airport.

we had no microwave or refrigerator in our room and the pool was down due to maintenance

to blue line, free shuttle to/from airport

great location and the pool was fantastic.

clean facility & quick room service

gym dinner room and roomservers.

many kids in swimming pool

great breakfast

she was so kind to my kids and made every thing a breeze

the barman wants her to come down to the bar to pick up her share so inconsiderate

decent restaurant, great location, relaxed covid restrictions, early check in

everything was fantastic and loved that it was pet friendly!

location was the best part. the omelets at the breakfast bar were wonderful.

the bar in the hotel

the sticker for the room service was difficult to find

airport shuttle which brings you to the hotel from the airport

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was

pool and hot tub

traveled with our little dog and pet relief areas were limited

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

really appreciated the hotel shuttle service

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

location and truck parking

bed sheets could be clean. i found a hair! wifi was down

pet friendly. good value. courteous staff. clean accommodations.

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

to pay for parking at $25 a night and parents letting their kids run around like it was a gym

no pet waste station, and little grassy area

i also really appreciated the airport shuttle, which made everything much more convenient

parking lot was filled with pot holes, terrible

the gym was filthy and equipment was broken

parking area torn up

clean, great staff, helpful and shuttle to ravinia

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

free parking

the front of the hotel is a dead end parking lot

wifi inthe room was useless

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

they even had laundry facilities upstairs

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the breakfast selection. and the laundry machines were broken down.

room service very poor , with rooms serviced every other day and amenities replaced infrequently

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

we didnt have a pet but they do allow dogs and they have a cute little dog picture above a water dish near the

wish they provided free breakfast.

they don't have very good breakfast selections

breakfast, nice choices and good value

had no room service at new year evening

that this hilton allowed pets--its hard enough to move from a a state and after a 20 hour car ride--and have

wifi was really bad

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

room service was great.

also, a very nice gym

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

free laundry

very pet friendly! loved the patio!

bar in the evening

i didnt like the funky smell in the laundry/ vending area

laundry room is ok

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was bad.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

the name changed, but the signage did not. also, breakfast was

breakfast was the same every day, but not bad

clean and modern facility with a clean pool

gym is so basic it hurts, but if you know how to train you'll do something with it

breakfast should be open buffet

there was no bar in the lobby

nor do they have a fitness room, yet gym next door

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

no change for the laundry room.

breakfast has returned, bar is open

kids running up and down hallway

free continental breakfast as well

location location and fact that it was clean and had everything we wanted and an indoor pool

switched to the room near elevator because of small kids

great breakfast

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

i asked if they had dry cleaning/laundry service

pet and small kid friendly. staff was very friendly and supportive.

now, they ask that reserve pool time for you and your guests

pool is open

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

large room size and free parking.

loved the heated pool

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

size room, the laundry was a bonus

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

they have a coin laundry we found great after road

no laundry .tv service is slow.

no guest laundry room

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

paid $25 more for this hotel because it was supposed to be a casino hotel

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

the breakfast was awesome, more than i expected

bonus washer and dryer facilities, swimming pool, and basketball hoop

website stated laundry services-none available

the bar and bar food was good and the airport shuttle worked fine for both pickup and return to the

the pool also is very good if you are traveling with kids

room service if it is even available nice fitness center

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

laundry room was small and congested

even the kids agreed it wasn't very good

internet speed was excellent for kids streaming google meets during elearning

wifi needs to get better.kept on disconnecting.

could not use pool or gym

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

it has laundry - also very convenient

the beds are so comfortable laundry is free

having a laundry facility and gym on site was fantastic

also, laundry on the floor

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

and quiet, laundry machines easy to access and functionally good

breakfast was very basic, but thanks at least they provided

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

lovely place and free parking. buffet breakfast for $20

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry broken, no bath tub

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry out of order

th a nkful for the laundry room

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the parking is free and it was a bed to sleep in

very convenient and the breakfast was delicious.

rooms were next to the laundry room

crowded parking, self serve laundry not working,

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

was very clean and the shuttle service to the airport

slow wifi and very loud air conditioning

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

old lady at the front desk was a little grumpy with the kids

pool outside no hot tub

parking and the cost of breakfast

like that the room is very beautiful, the white with the purple, and there was nice kitchen area and doors into

bar is also very good and very easy to get to

the room set up & opportunity to travel with our pets.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

the pool was a really fun feature

parking too was an issue

there were no kids in it the two days i was there which is odd

beds were comfortable. pool area was nice and clean

great and reliable shuttle service. awesome breakfast, awesome staff.

shower is amazing, delicious breakfast and got a early check in!

breakfast was very good and room was very clean.

breakfast was excellent with lots of options

room was spacious and clean. good breakfast. kids liked the pancake maker.

i tried using room service but no one at the restaurant answered

very nice gym

everything but the pool area was cold. other than that we will be back for sure.

clean, decent breakfast, free parking

facility and location was the best part of the trip, and parking was free

we were near the laundry room which we had to close the door since it was so dirty

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

laundry facility could use a little work

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

internet and phone work. they told me to come to the lobby to get wifi

called for room service never got a response

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleanliness of the rooms around the area so is the laundry room

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

plenty of free parking

the indoor pool was a welcome relief for the kids

by parking fee in an area where parking is not a premium

the pool was great just surprised there wasn t a hot tub.

i liked that there was some food right next door in case the kids were