great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

tight parking, but overall pretty good

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

excellent breakfast very nice staff very clean

breakfast is very varied

my kids say it all “this is a really nice hotel

very accommodating staff. good breakfast. great location for us. pool for kids.

everything and comfortable, good spots to eat walking distance plenty of parking, good rate initially then

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

clean rooms. nice showers. great shades to darken the room. nice breakfast.

parking

need occasional supervision by the pool.

room service did not even come around during our 5 night stay until we specifically asked the front

i had to walk quite a bit from parking spot but happy parking was free.

the pool was well kept and the lobby area was clean as

free shuttle to shopping mall

the pool was a really fun feature

free laundry room, pool, gym, breakfast, and some

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

it was nice that they had free washers for your laundry

dirty laundry carts left sitting in the hallways indefinitely

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the free breakfast was delicious

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

lots of loud kids on our floor until late. and over crowded pools.

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

location close to golf course staff helpful but under staffed

pool was outstanding to say the least and the location was amazing unfortunately the bar in the pool area was

no breakfast was a bummer on new years day

were across from the park and the kids loved that

left us ordering room service

the room, the swimming pool, the workout room and the laundry area

location and parking.

convenient location, overall nice room and furnishing. easy to stay with pet.

it sounded as though they had kids and they were letting their kids stay up all night

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

great breakfast, it was very clean, the pool and jacuzzi!

had asked for non smoking room

and smoking

i booked the non-smoking room however it smelled like smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

smoking rooms and 1st floor

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

clean, pet friendly, kitchenette

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

no wifi, shower drain was clogged, the bathroom was dark with no fan.

parking and the cost of breakfast

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the amount of space, the friendliness of the staff, the gym.

like that the room is very beautiful, the white with the purple, and there was nice kitchen area and doors into

have liked a cheaper breakfast option for my kids

large dirty laundry basket next to front desk all day

breakfast was the best i ever had at a hotel

parking lot seemed a little small, but it was a busy night..

wasn't enough parking

the gym and pool are also wonderful

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

laundry room was small and congested

great hotel. easy access. nice restaurant. great breakfast.

also the breakfast was better than most of hotel breakfast i

the kids that were running and playing outside my room and knocking on the door a running away.

wifi was very week

the laundry was priced rather high

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

clean, quiet, good location, plenty of parking.

breakfast was little repetitive but still great

* this particular location does not allow the playstation to connect to the wifi

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

room service not available due to covid

free parking, price

the check in was fast and easy! i loved the bar there for a night cap!

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

can outside by the pet area was over flowing

great location and pet friendly ud83dudc4c

pet

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

sunday, i had to do laundry

the bistro and bar was nice with friendly stuff

sheets smelled strongly of scented laundry soap

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

fact that the pool was too cold to use

breakfast was delicious...clean. staff was friendly and helpful.

they have an indoor pool but not heated very cold

dirty laundry was left outside my door for over 4 hours after my room was cleaned

great pool area with sauna and hot tub

the pool and room were nice,also the bed was a dream

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

clean,pool

we enjoyed the free breakfast array, including hot items

breakfast was simple, our kids like waffle machine

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

breakfast and room and size of pool and the underground parking super safe

gym and pool were good

gym was just too little

shades wouldn?t close so i felt everyone in parking lot could see in my room

girls loved the pool

good location, easy to access and plenty of parking

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the pool was closed but it was so hot out. whyyyyy?

pool

it was very nice , the staff were nice and the breakfast was great

if the pool was inside and open. but i completely understood because it was a cold outside.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

no laundry room

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all

gym has barely anything to work with at all(i know that not everyone works out but it would have

you are not pet friendly

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

breakfast items were

booked because it was pet friendly. was pretty clean and the staff was very kind.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee

the pool was freaking freezing

ants on floor in pool area

didn t appreciate my car being vandalized in parking lot

the breakfast bar and staff were all very nice

the girl who works the bar / breakfast restaurant needs a raise

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

parking

breakfast was the same every day, but not bad

breakfast is in brown bags that are handed over to guests in the lobby.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

they had laundry.

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

quiet clean order to room laundry

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

even after i provided the laundry list of issues endured during our stay

nice pool, really good hotel

parking was very close to entrance of our room

great location, easy parking

there is plenty of free parking

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

there used to be a guest laundry but it was no longer functional

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

wifi was not free for costumers.

boomboxes blasting in the hallways, people carrying on loudly in the parking lot at 2 am, etc

kids ran around during the night

the kids were able to enjoy themselves instead of being trapped in a room

spacious area. comfortable beds. lots of free parking space.

the hotel had a nice heated pool for my kids

easy to get to. free parking. large room.

breakfast is a starbucks cafe within the hotel. it s ok but not great.

customer service, housekeeping, parking and location!! outstanding!

breakfast was not included the front desk people and maid were excellent

breakfast , library for guests (great book on chicago architecture)

breakfast should be open buffet

convenient, friendly staff, laundry facilities, gym, pool.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

the property had complimentary laundry room, gym and pool

free laundry and pool and the exercise room, adds to the positive experience

hotel has a bar and fire-pits, lap pool and everything is spotless

the lobby / bar area was inviting with a pool table and board games

free parking

just the parking spots are to tight

hotel has a bar and fire-pits, lap pool and everything is spotless

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

everything here was quiet, professional, clean, and all i needed. breakfast was great.

accepted pets.

no additional linen and it takes 2 hrs for room service

very nice breakfast!

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

my kids found old french fries behind the end table.

the side door didn't open with a key card. the gym equipment should be more updated.

room was spacious and clean. good breakfast. kids liked the pancake maker.

was very helpful that we were allowed to take out our breakfast

the laundry facility and the non working hot tub

breakfast was good and gym had sufficient equipment to get a decent workout in

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

and gym are under renovation which i am told only when i was checking-in with my family and with all my

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

we were near the laundry room which we had to close the door since it was so dirty

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

breakfast does not have more varieties and wifi used to drop a number of times.

the beds were very comfortable, the room was big, the gym was good.

internet and phone work. they told me to come to the lobby to get wifi

amenities (laundry), needs to be more welcoming

wifi worked adequately

wifi advertised, but is slow and inconsistent

property accommodated our early check in prior to the beer festival we attended

also the wifi needs to be updated

parking fee was a surprise but i understand why

bar and nice pantry to buy a couple of important items

parking

great bar and restaurant

the indoor pool was a welcome relief for the kids

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room and vending machines on premises but there s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

the pool was good for kids

bed is really comfortable. parking is easy.

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

it was very convenient to hwy 90 and it allows pets.

advertising of working jaccuzi in pool area

the bar and restaurant was closed. i wish they had a refrigerate in the room.

location is great, staff were very helpful, and shuttle is a big plus

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the hotel has a restaurant on the main floor and it would have been nice to see a menu and if room service was

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

you need a couple shuttles

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

service, cleanliness, shuttle,parking.

( the kids

room service cleanliness

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

room service was very timely

treated excellent by shuttle driver. great location for ravinia visitors !

very clean, nice rooms for the money. has shuttle to ravinia festival

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

great pool and hot tub. located near everything we needed.

breakfast was delicious and plentiful

excersice room & breakfast

the kids loved it

i didn t like the breakfast but it was ok due to it being covid.

the size of rooms. the breakfast. convenience.

breakfast was awesome, but could use a better waffle mix recipe

the pool and the hot breakfast were both great

he enjoyed the pool with other kids

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

my little family sure enjoyed the free breakfast with choices and the pool

the pool area was also clean

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

alerting out of town travelers that if you don't stay 3 days there's no room service.

the wifi kept cutting in and out

include a complimentary breakfast

i have 2 kids with me, so total 4

a lot of free parking space.

gym, pool, location easy to get around

the pool area was very clean and very safe expecially for younger children

reserved a parking spot here for about 2 weeks

laundry was cheapest i have ever seen

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

there is coin laundry on site

laundry service

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

nice interior design nice gym very good location

it's fine for the family, but the kids even noticed it didn't match the picture

breakfast yummy

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

full kitchen in room, facilities, breakfast

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool too small, she appear bigger on the pictures. no water games flr kids

there is generous parking in front

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool was smaller than expected.

the staff were very accommodating. my 2 year old loved the pool.

no shuttle to airport o'hara

couple fighting in the parking lot with police outside our window

it was great to have a shuttle to the airport.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

kids unsupervised at pool acting out.

location, staff friendly, very clean, great breakfast

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

there was to be breakfast included but there was none when i went to get some.

beautiful indoor pool but it was closed due to covid-19

the pool was closed, but that's understandable.

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

cleanliness of the room, gym, pool

the pool

the staff was helpful, and the gym was well-equipped

the parking lot was full of 18 wheels trucks so we have to park far away from the main entrance

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a

about this hotel, including the location, the workout area and pool, the cleaning staff, free parking, the

parking lot was full of ice the duration of my visit for two days and there was only two chairs in

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

no breakfast or pool because of co vid

bit on the older side but the interior of the room was perfectly adequate, clean, comfy bed, good wifi

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry is chargeable

i stayed a month & the laundry facility came in handy

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

free laundry also

even the laundry room and gym were a pleasure to be around and not dirty as others have been

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

along with all the room offered, there were also laundry facilities which were available free of charge to the

easy to cook, doing laundry, gym and easy to acess everything with all they have

the layout was awesome, bed very comfortable. i loved the kitchen.

the breakfast and the pool

good location near restaurants, shopping. comfortable bed. fireplace suite very nice.

great location, clean facility and super nice staff!! great breakfast!!

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

clean, put together, clean pool

parking is good

great location, nice staff, good parking, clean room, appreciated a surprise upgrade

parking was a little tight on friday night.

not enough parking.

laundry mat, dollar tree and target across street

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

laundry facilities were difficult to use and partially out of order

the laundry room was very high

the facilities like laundry, gym were good

they also have a guest laundry where i could wash my clothes

breakfast was delicious, just make sure you arrive early to get a seat

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

parking was easy

the check in staff was rude and unorganized the wifi was spotty

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

the location and staff were great, laundry and basketball court also a plus.

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

hotel was clean, our room had complete kitchen, wine glasses, etc

price for hotel room with full kitchen, pool, gym, and breakfast

parking- it was a busy time and parking was really scarce

couldn't eat a hot breakfast even though they had the pre package

laundry on site was very convenient

were comfy, plenty of pillows and the parking lot wasn't full of pot holes

a hour later she put us in an upgraded room with a kitchenette

i was offered a late check out

the appointment was needed for a pool or gym use

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

wifi didnt work, stay unavailable at front desk

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

the kitchen was nice close to work

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

parking is always available

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

breakfast was good and room was very nice

great bed! blue heron bar attached was fun and had good food.

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

breakfast was carb & gluten heavy.

no pool or hot tub.

one point the hotel was fully booked and we couldn t find a parking space

the bed was king size and it smelled like fresh laundry

my boys loved the indoor pool and my husband enjoyed the free beer in the evening

great pool hot tub

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

pool was a little small but did the job

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

we could have known the pool was available

great location, quiet and comfortable room, good breakfast and plenty of on-site parking

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

this hotel for the pool for the kids

my kids can t even use their ipads

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

the pools (indoor and outdoor)

room service and pool area

however, room service was good, coffee was great

hotel has an indoor pool and outside pool

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking rooms but other guests were obviously smoking in the building

too much smoking and the smoke stinks

wifi connection too slow soda and snack machines would only take coins

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

the amenities: indoor pool, exercise room, laundry room.

the staff was excellent parking was easily accessible in a great location

good breakfast, clean everything!

parking

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always