the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

the pool is not open

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i like the free parking , great wifi, access to pool during the stay.

small pool and mediocre breakfast

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

clean. lobby bar was nice.

breakfast

wife and kids loved it

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

maybe like a drink coupon for the bar

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

room service

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

only small downside was that the pool was temporarily out of service, which was a bit disappointing

clean and comfortable room. shuttle to the airport.

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

clean, larger rooms, nice staff, parking good

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

gym could have been better equipped

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

there is no coine laundry

no laundry facilities on property. no restaurant.

new. friendly staff. shuttles to hotel made that easy for us!

the pool and the gym were clean and the towels at those facilites were clean and new

great location and shuttle service. all of the staff were friendly and helpful

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

laundry

our room didn t have a laundry bag.

no laundry

which breakfast stayed open just a little later

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

you feel you are in a laundry cleaning area

clean towels housekeeping had no time to do laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

laundry area looks like a dark dungeon, no lighting

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check

cozy and quiet location, great customer service, shopping center were close to the hotel, the gym was great &

had missed a flight and had two families w kids

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

airport shuttle on time. staff friendly and efficient. room spacious and clean.

gym was great and wifi worked great

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

frequency of airport shuttle

the location was perfect near rivers casino

the wifi never worked at all

easy airport access with free shuttle.

no hot tub and pool could be a little cleaner...the water was cloudy.

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

it's fairly close to the airport and they offer a free shuttle to the airport.9

no laundry

the latte i got at the coffee bar was even better than at starbucks

the restaurant and bar was closed.

wish the bar was open earlier. 5pm is a bit late

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

pool is open

pool and jacuzzi also parking was very easy

it was great to have a shuttle to the airport.

the free beer and appetisers, the pool was small but lovely and warm

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size of laundry room and exercise room

no plastic bag for laundry

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

breakfast was impressive, plenty, and delicious

the wifi was slow and if you wanted a premium connection you had to pay for it!

john made sure that when we arrived after a long night of driving in a winter storm the shuttle drove us to

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

desk was unreasonably rude and combative when we asked for a few basic items after not receiving room service

room service exceeded expectations in presentation, flavor and value

i can say is it will be nice to go back when in hotel bar and restaurants are open but i do understand them

only issue was that we requested a late check out which was confirmed by the front desk the night before, and

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be

the room size, restaurant, bar and pool!

when asked for a spoon at the bar we were told they could only give us plastic

the hot tub ! pool for the kids .

handled the concerns with the kids running down the hall and slamming doors immediately

room service and restaurant food is awful

i ordered room service and when i got it, it wasn t that warm anymore.

was no laundry service and this was very inconvenient

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

missing the shuttle bus to the hotel...

gym dinner room and roomservers.

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

airport shuttle

very close for the train station very pet friendly

we had no microwave or refrigerator in our room and the pool was down due to maintenance

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

early check in was possible

advertised as kettle , coffee machine in the room. in fact , no wifi is not working whole day.

we didn't touch it, but i know others with kids had trouble

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

the room service menu

room service for food would have been nice

i loved the shuttle to and from the airport.

the evening menu was quite limited and it was impossible to get room service from the room telephone

appreciate the shuttle service

no room service

staff was very nice at front desk and bar and

convenient to ord with their shuttle

big separate shower top restaurant attached pet friendly with reasonable fee close to airport walking distance

food room service

the sticker for the room service was difficult to find

location was the best part. the omelets at the breakfast bar were wonderful.

check in very knowledgeable very clean excellent room for price punctual shuttle

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

was over booked and we came with two grown kids and were offered king size room

was over booked and we came with two grown kids and were offered king size room

shuttle bus, perfect stay

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

same time for the gym *personnel was kind and friendly, they were helpful all the time but never overwhelming

wifi hard to get in 1401

wifi was poor.

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

nor, to my amazement, do they offer free wifi in the room

the pool is by far the best pool

the wifi worked flawlessly everywhere in the facility.

good location, pool for the kids

it doesn t have a laundry facility to wash clothes

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

need better room service.

we enjoyed the food and the bar as well

laundry basket full of towels still over flowing and all over the floor

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and

the rooms were clean and in great condition, room service did a great job

food for room service was bad and the manager said she would remove the cost of the food from our stay, but

pool could be cleaner and monitored

over fifteen people multiple kids under 16 unattended

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

pool water was cold

however, the gentlemen at the bar was very helpful to take food and heat it

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

microwave not very clean. nor the laundry

the staff was friendly and helpful the breakfast was great covid was handled well

breakfast was excellent

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

gym was tiny, out of water, cups and towels, and dirty

they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to

said kids can eat free up to 12 year but they make us pay for my daughter which is 12

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

no free wifi

location was good and free parking is available. there is also washing machine in the hotel.

morning staff seemed friendly, the room itself was very clean, there was easy parking access

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

there used to be a guest laundry but it was no longer functional

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

laundry facilities on the premises is a great idea.

laundry room is ok

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

no microwave, no laundry, people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

even after i provided the laundry list of issues endured during our stay

i recommend that anyone taking their pet ask for the 1st floor

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

there is plenty of free parking

old and musty. very dark parking lot.

breakfast great

the fact that it was pet friendly but, it didn't appear to be overran by animals.

great breakfast

older folks or those with bags and kids may not appreciate that

switched to the room near elevator because of small kids

no change for laundry room

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

a lot of free parking space.

the pool was closed and it felt a little run down.

reserved a parking spot here for about 2 weeks

seems to be renovation work going on and limited pool or fitness and no resturant

i have 2 kids with me, so total 4

website stated laundry services-none available

it has a very nice lobby and a awesome pool that is 9ft deep.

their website, it says that the gym is open 24hrs

good free wifi

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

on this occasion i was put in room 102 next to the laundry

from you enter the building you smell smoke from smoking

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

were never in the 5 days we stayed, able to get a wifi connection

the breakfast was delicious

breakfast was so huge and good

very clean very friendly staff great breakfast great location highly recommend!

breakfast was excellent with lots of options

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the only little thing is the hours (9:00 pm is closed ) for the laundry

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

free wifi and clean rooms

parking at the hotel and using the free shuttle is not free because you pay to park more than the

the cleanliness of the rooms around the area so is the laundry room

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room and vending machines on premises but there s hours of operation

also, laundry on the floor

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

and quiet, laundry machines easy to access and functionally good

different from ad, gym is 1 equipment, breakfast is instant coffee and cereal, linen is

stupid parking charge for something

the pool was super warm and clean!

quite very clean and relaxing in the pool

pool, starbucks in hotel, easy parking, friendly staff

was there no free wifi

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

good gym and laundry

i like the that it has a gym and laundry room

the beds are so comfortable laundry is free

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

it have facilities like gym, laundry room, restaurant, staffed

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

no change for the laundry room.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

free breakfast

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

it's fine but if you have little kids, it's a trek

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

bed is really comfortable. parking is easy.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i went for a swim but felt the pool area was a bit outdated.

the pool and hot tub

the pool was little cold and a bit dirty.

like the bed and room, they allowed me early check in

th a nkful for the laundry room

laundry broken, no bath tub

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry out of order

cons were all about facilities that were not available, namely the hot tub and laundry

amenities (laundry), needs to be more welcoming

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi connection kept dropping.

free wifi was unreliable while conducting business from rooms.

we were allowed to have our family pet

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

crowded parking, self serve laundry not working,

24 hr shuttle.

the gym

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

only motel with decent prices and pet friendly

it's perfect for travelers with a car, with convenient on-site parking

is a little sketchy with tweakers constantly hanging out in the parking lot and possibly living at motel 6 but

wide parking slots were very convenient for our van

room was clean, beds were comfortable and the pool was nice and large

the bus shuttle from the airport did not arrive at the reported time

free breakfast does not include kids and is also not buffet based.

i didn't get wifi . i think it was neglected by personnel

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

parking was very limited.

front parking and reception area.

wifi inthe room was useless

my room was by the laundry room and i could hear it all evening.

good parking and breakfast.

i know covid is going on so it kinda sucked the bar area was closed.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

nice laundry with no charge to use machines

convenient, friendly staff, laundry facilities, gym, pool.

you can do laundry for free.

the property had complimentary laundry room, gym and pool

the grill and free laundry

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

good location,clean,free parking and complimentary breakfast.

breakfast was decent, staff politely and hotel fairly clean

room 122 was next to elevators, the kitchen door and gym

room smelled as if a pet had been in it (ie wet dog)

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

there is laundry room for the guests

no laundry facilities

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

needs a quarter machine or have laundry that takes debt

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

the front desk did not have change for laundry at any time

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to restaurants, allowed for late check out

clean, parking, good location, great staff, clean!!!, very good value.

no designated area for pet.

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

the breakfast was not included

the small breakfast and its limitation

small gym facility

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

modern styling and lounge area and pool made for a pleasant

hotel has a bar and fire-pits, lap pool and everything is spotless

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

the lobby / bar area was inviting with a pool table and board games

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast better than other hi express stayed at

people drinking in parking lot all night.

staff are very friendly and meet the customer wants. breakfast is excellent

, clean and reasonably priced laundry facilities)

plus laundry facility is real bonus

convenient and easy, great laundry facility

i didn't feel safe to do laundry in the basement

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

ask for the staff not to enter my room and they stilk try to come in one day they stress my pet a lot the good

gym small

the pool was great too

had someone at the parking lot to help hotel guest to blow the show off their vehicles for free during the snow

the breakfast was excellent, and there was plenty of space

however, room service was good, coffee was great

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

room service and pool area

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

would have been nice if the breakfast menu available for room service was available in the dining area in the

nice laundry and vending

the laundry facility was $3

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

two different bank cards in laundry payment option for dryer

strong odor of natural gas immanent from laundry room

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

pool and yhe fact that breakfast was included.

the room was very comfortable - great breakfast and gym.

parking spot was rather far from the door. could use more lighting outside.

good breakfast

well presented breakfast and the laundry facilities were great

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

the beds were nice and comfy and the pool was open late

the pool was big and clean

clean, comfortable, had pool

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

s clean, great location, friendly staff, room service always on point, elevators are pretty quick, excellent

pool

free parking and internet wifi connection, very safe place to stay

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

location, kind staff, swimming pool, gym. room was clean and cozy.

clean. my kids loved the breakfast.

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

gave us good information about the facilities: free breakfast, directions around parking/facilities

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

do to the covid 19 there was no complimentary breakfast offered.

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

flaws in parking lot condition

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

i like the full kitchen and ample space in the room.

the wifi was excellent and the bed was comfortable

guest laundry

room service (in terms of quality) was definitely lacking

had to fight for parking because of the theater venue next door

turn off music in gym bc it's distracting

staff friendliness,free parking, cleanliness,accesibility

didn't notice a pool, but there were laundry facilities

not much for complementary breakfast.

the breakfast was ok....

but you have a kitchen space, you're free to hit wallmart

pet friendly

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

staff was very helpful. breakfast was great!! well located.

breakfast yummy

pool was nice