the room was very clean and the staff was very helpful, nice to have a clean laundry facility

staff and 24/7 pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

horrible parking lot. pot holes and divots everywhere.

the room was clean and the bed was very comfortable. the breakfast was very good.

sheets smelled strongly of scented laundry soap

very pet friendly, nearby walking trail for our daily walkies

hotel employee was so kind she was part of the breakfast staff.

lots of parking

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

great bed! blue heron bar attached was fun and had good food.

pool

has swimming pool but didn't use it

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

if the pool was inside and open. but i completely understood because it was a cold outside.

very clean, friendly staff, and the pool

no laundry room

we also made it to the gym which had a nice set up and we were able to get a full cardio and free weight workout

pool area could use an upgrade with steps going into it.

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

early check in was available & fresh cookies.

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

no parking for trailer

people were rude kids rude running around unsupervised

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

and smoking

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

the room, the swimming pool, the workout room and the laundry area

breakfast was good, service was excellent

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the

the hotel is located close to major highways and there was adequate parking either in front of the hotel or

unruly kids in lobby

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

no wifi in our area, blinds were broken and didn t come down all the way.

nice and clean. breakfast fantastic (fresh omelette)

easy access from parking lot

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

wifi doesn't work

family favorite place is the pool, which didn't disappoint

were hit in the parking lot

shades wouldn?t close so i felt everyone in parking lot could see in my room

hot breakfast items due to covid but covid restrictions are over

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

washers and driers were free except for laundry soap and drier sheets

free laundry room, pool, gym, breakfast, and some

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

gym was clean

pool for kids -roomy room -decent value for 4

there is a bar and grab and go food for sale

laundry

expected an extended stay facility to have a stocked kitchen

kitchen and free breakfast

the basic/complimentary wifi service is sluggish.

kitchen and having dishes on hand is great

it had a nice laundry room which i made use of

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

peace and quiet, laundry facilities, great staff

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

laundry room had vending machines but no laundry soap for

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the pool area was very clean and well stocked with clean towels.

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

the pool was kinda small and no hot tub

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

had a microwave in the first floor and a laundry area

laundry worked w cleaning lady to clean room

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry, large room with fully equipped kitchen, friendly helpful staff

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

the golf course balls flying thru the parking lot

had lots of amenities! i don t and outdoor pool!! plenty of parking! comfortable beds!!

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar

4 star hotel tht doesn't have fred wifi or breakfast c'mon

the breakfast potatoes were a little cool. but edible.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

of inside the pool could have been a little better

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

pool area could be improved.

the breakfast was wonderful and the beds were very comfortable!

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

i wish the free breakfast was what i was use to

the amenities: indoor pool, exercise room, laundry room.

clean quite and staff very kind. breakfast was great

the parking

the breakfast was amazing and had many options

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

only thing i did not like is the fact that the hot tub in the pool area was closed

cleanliness of the room, gym, pool

only thing i didn t like about it was the pool and hot tub were shut down which we knew ahead of time

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

free parking

the laundry facility and the non working hot tub

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

the room service plates tended to stay out for an excessive time

at the bar and management was amazing

pool was cloudy

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

i had to walk quite a bit from parking spot but happy parking was free.

inconvenient parking

parking is a bit far in adjacent lots.

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

laundry room

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

) the pool is nice and clean but very small

the man that was tending the bar in the evening was very unprofessional; he was so

small pool

there was no free breakfast no room service

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

( the kids

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

money very good breakfast and very good service during the breakfast, very comfortable rooms, kitchen very well

pool , hot tub , basketball and pool table were well enjoyed

kitchen in room

food and bar available

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

the pool and workout rooms were very nice

open floor plan with dining and bar on main floor as you walk in made it feel inviting

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

large dirty laundry basket next to front desk all day

two room set up. nicely stocked kitchen

parking lot seemed a little small, but it was a busy night..

ice) could hold not only full sized bottles, but any food items/restaurant leftovers that we had -kitchen

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

breakfast is very good, many options

handicapped parking not enforced

clean room and around nice clean pool.good breakfast and very helpful customer service.

small pool. we were upgraded to a suite, so that made up for it.

there is a gym and laundry room available to guests, which is nice

staff & attentive staff, clean laundry & workout room, updated appliances in the room

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

laundry facilities were clean and available

saw employees doing laundry and folding with no gloves or mask

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the staff also keep directing me to the laundry facility when i asked for clean sheets

the general property could use a bit more tlc, laundry on the 3rd floor walk up

their laundry room is convenient

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

breakfast was great

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is

the bar was not open

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

wifi connection too slow soda and snack machines would only take coins

non smoking room smelled like an ashtray.

there were no bags for dog poop clean up in the pet area

liked how they repurposed the old pool area into a pet friendly dog walk

pokeman gyms and nice place to stay

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

parking lot drinking and drunken activities. signage visibility.

was down the hall and since i had a pet with me, i was able to use side doors without bothering other people

i could also see into rooms across the parking area

no laundry facility

bathroom was really small. no laundry room

wifi was spotty at times

the parking lot and landscape are poorly maintained, to the point where we wondered if the hotel went

gym nasty dirty

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

breakfast is really good, and close to six flags, i will back there again, plus bonus indoor pool, my son loves

private pool time

the bed was king size and it smelled like fresh laundry

pool was a little small but did the job

shower doors were loose. and vent above spa tub needs to be cleaned.

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

the only thing is the breakfast could of had more choices.

clean hotel and room wonderful staff very good breakfasts experience went beyond my

i was surprised by the very nice job they did on the rooms, the common areas and the pool

the wifi and the waffle i ate for breakfast

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the breakfast

the pool and the hot breakfast were both great

breakfast was excellent for the price of the accommodation

pool clean

great breakfast, home made waffles every morning

i didn t like the breakfast but it was ok due to it being covid.

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

decent breakfast

bagged breakfast

wifi was not working

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

indoor pool was on the small side and packed with kids.

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

modern styling and lounge area and pool made for a pleasant

even with it being pet friendly

privacy with the barn style bathroom doors in the room

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

the free breakfast and free parking.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

very nice breakfast!

very clean and comfortable beds. the breakfast was extra tasty.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

swimming pool, spa and the gym room are very functional

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

at the reception was friendly, but could include upfront information about security deposits and wifi, as these

so because of the short wait they paid for our breakfast the next morning

no microwave and no room service

the breakfast and the pool

dishes included in the kitchenette really made it feel like

great breakfast

parking was horrible

over the weekend breakfast was okay

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

laundry service

having access to laundry is good too

laundry was cheapest i have ever seen

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

the full kitchen was perfect

the location and the breakfast was good

laundry soap dispenser was dirty

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

the location and staff were great, laundry and basketball court also a plus.

facilities, especially the restaurant and bar area overlooking the pond and trees

the hotel is a very lovely and has a very nice restaurant and bar on site

i would have preferred the breakfast be included with the cost of the hotel stay

price, comfortable beds and pillows. pool, bar and restaurant.

great pool for kids

like a musty smell, they put me next to the laundry room where there was noise all the time

there was not enough disabled parking.

there is generous parking in front

it had a small pool and no jacuzzi

the room price, parking and location.

easy to get to and free parking

the bar and restaurant closed for construction

wanted a room with a whirlpool there was no room service and no chef

early check in

parking was close to entrance for disabled person

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

the location was perfect. friendly service. i felt 50/50 about the pet policy

the bar was closed and had to purchase our own stuff

granola bar oatmeal and cereal in cups

pool was a disappointment for my kids who were looking forward to swimming on vacation

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

they had issues with the wifi for about two days while we were there so it made working in the room a little

free wifi is always a plus

staff was very helpful. breakfast was great!! well located.

the location, the bed was comfortable. their gym was spacious and decent

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

i wish the pool was indoor.

location and parking

my kids loved the pool and they room

we had dinner in the room and the room service was above expectations: fast and delicious

i d prefer a hot tub or spa tub in the room

great location, nice staff, good parking, clean room, appreciated a surprise upgrade

staff was great. walking trail around pond is wonderful for pets.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

pool was great for the kids with a great breakfast selection

wifi was not working and we had also asked for a late check out and was declined unless we signed

fact that we couldn t use the pool or gym and the breakfast area was just grab and go which sucked but we

they also have a guest laundry where i could wash my clothes

pool closed time. to early.

my kids love the pool the most

my kids love the pool the most

ev charging for 4 electric vehicles. always able to charge my car.

24 hour fitness room and laundry room are close to each other

t have laundry detergent in the washing room should refill on this was the only thing i

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

room, laundry room available, cleanness, friendly staff, morning free coffee

the laundry room was very high

very clean rooms perfect breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

pool water was too cold

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

awesome staff, great breakfast!

how clean it was and the pool

breakfast was simple, our kids like waffle machine

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

kids running up and down hallway

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

breakfast that they offered really wasn t the best

no breakfast

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

laundry on site was very convenient

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

especially since i recently took my kids to disney, paid well over $3000

swimming pool

fruit in breakfast area *no 24/7 gym access/missing dumbbells in gym

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

they also have a gym, computer room, indoor swimming pool and hot tub, so it s open year round

wifi on our floor (3rd) was a bit spotty at times

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

the cable and wifi kept going out

parking lot cleaniness

breakfast, room size, comfortable

laundry room was affordable and convenient

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

of activity in the parking lot at all hours

decent easy parking free

free wifi, breakfast, cookies

also a laundry room

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

parking lot could use some attention with potholes.

my wife got to eat the breakfast i left early for work

the help was super from the check-in desk to greg at the breakfast room

location, pet friendly, waffles. staff.

even the guy who ran the breakfast every morning asked how we liked the breakfast and if everything met my

the pool has a bit too much chlorine

amenities (laundry), needs to be more welcoming

free wifi was unreliable while conducting business from rooms.

also the wifi needs to be updated

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

wifi connection kept dropping.

laundry room was small and congested

the parking lot is huge

the kids that were running and playing outside my room and knocking on the door a running away.

the breakfast was great and the evening snack was a nice surprise.

need longer adult time for the pool area. to many kids..

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

breakfast does not have more varieties and wifi used to drop a number of times.

service from the person that booked us in was excellent as was was the breakfast

my kids found old french fries behind the end table.

breakfast was excellent with lots of options

the side door didn't open with a key card. the gym equipment should be more updated.

shower is amazing, delicious breakfast and got a early check in!

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

we were near the laundry room which we had to close the door since it was so dirty

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

only microwave available is at their snack bar area, near the pool

ice buckets, non-responsive, housekeeping, restaurant, not open during the day, and with no room service it

the pool was good for kids

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

the pool was great just surprised there wasn t a hot tub.

plenty of free parking

the swimming pool was amazing

free parking.

i liked that there was some food right next door in case the kids were

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room and vending machines on premises but there s hours of operation

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleanliness of the rooms around the area so is the laundry room

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

parking

the staff was very pleasant and you couldn't ask for a better breakfast

breakfast needs to be changed. i have two kids and they like to eat different everyday.

property was clean, breakfast was great, staff was friendly!!

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

dog friendly and no pet fees.

pet friendly. good value. courteous staff. clean accommodations.

only motel with decent prices and pet friendly

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

it's a very nice place, great location and loved the pools

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

pool open early and close late, free wifi, free breakfast.

cars on jack's in the parking lot

i did not like was trash cans outside were filled and paper along the parking lot which is probably from the

was not appealing the people in the room above me were very noise the people pulling into the parking lot blasting

parking was good

we did not check out breakfast

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

is not answering the all whenever i dialed them for room service or front desk or house keeping

it has a swimming pool, exercise room and restaurant

their is no microwave and room service doesn t come to the room and clean

drinks in the lobby bar were very expensive

room service seems to each scheduled

a lot of free parking space.

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

the pool was closed.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

grounds beautiful and clean, free parking