s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

the pool was always pack and parking was bad i also thought they should have provided free breakfast

laundry room was small and congested

plus the late check out was wonderful

the omlet bar and complementary reception both exceeded my expectations

wifi was a bit slow

the breakfast buffet was perfect

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

the swimming pool

need shuttle to airport

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

parking was hard some times but that's no fault to the hotel

the pool water was too could

onsite laundry facilities at a reasonable price

laundry facilities on site

laundry facilities on premises

clean. full kitchen. very professional staff.

large comfortable room with fully supplied kitchen, large living space, complete apartment

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

great breakfast, it was very clean, the pool and jacuzzi!

breakfast was the same every day, but not bad

breakfast was bad.

breakfast was basic and filling

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

parking

beds were comfortable. pool area was nice and clean

inconvenient parking

parking was some distance from the entrance, however, valet parking was available.

they have a nice pool here , but it was unable to open because of the covid

cleanliness and the room size loved the pool

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

wifi did not work for the night we were there

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

awkward to get out of the parking lot sometimes

breakfast is a starbucks cafe within the hotel. it s ok but not great.

well lit, good access to doors for parking

large dirty laundry basket next to front desk all day

pool was nice, awesome that it was a dog friendly location, and the management worked with me when

nice gym & pool

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

and breakfast was amazing as well as having access to a pool and gym over all loved

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

clean and well maintained, free parking

i had both kids so i appreciated the early check in as well

the room did not have a refrigerator. there is no hot tub in the pool area.

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the pool was clean and warm

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

breakfast was excellent

nice breakfast

breakfast was little repetitive but still great

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

the parking lot was extremely slippery when i arrived and left

it's perfect for travelers with a car, with convenient on-site parking

pet

it sets the bar for the entire hospitality industry

parking lot was filled with pot holes, terrible

the wifi was included in the price, however it kept disconnecting

clean, great staff, helpful and shuttle to ravinia

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

dirty laundry was left outside my door for over 4 hours after my room was cleaned

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool was little cold and a bit dirty.

like the bed and room, they allowed me early check in

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

toilet not flushing, shelves are broken, dirty bathrooms that smell, all the drawers in the kitchen were broken

the breakfast potatoes were a little cool. but edible.

didn't have breakfast

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay

not fond of the idea of eating in a coffee bar - which may have been the reasonably priced alternative

the grill and free laundry

free onsite laundry is a huge bonus

convenient, friendly staff, laundry facilities, gym, pool.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

you can do laundry for free.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the pool was kinda small and no hot tub

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

breakfast was fine and the pool serviceable.

the small breakfast and its limitation

the room service was friendly and quick and the food was good

lack of any kind of complimentary breakfast. even a danish would have been nice

pet friendly with good areas to walk pets

gym and laundry are

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

the breakfast, laundry facilities, and staff are amazing.

dirty laundry and garbage bags in the hallways

free laundry room, pool, gym, breakfast, and some

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the gym was closed

big clean venue, good breakfast, free parking and just a short drive either by freeway or back roads to o hare

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

really well done. great facilities. very good golf course. first class

beautiful room with awesome view of the golf course! loved everything of the glen club

the wifi was terribly slow

view of the parking lot, no couch and tiny desk

even after i provided the laundry list of issues endured during our stay

very friendly and helpful staff. free parking. pool.

nice pool, really good hotel

staff, pool, room setup

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

there used to be a guest laundry but it was no longer functional

loved the guest laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

i had to download a remote on my phone and the wifi was

no free wifi

pet friendly and lots 9f green space for walks

laundry

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

clean, pet friendly, kitchenette

kitchen and having dishes on hand is great

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

pro: great gym, great size room

at 2 am and with kids in tow, that was pretty disappointing

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

easy to get to. free parking. large room.

the hotel had a nice heated pool for my kids

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

pool was to small, it was to crowded

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

omelette bar and pool!

clean rooms, friendly staff, great breakfast, plenty of parking even for larger vehicles.

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the on-site restaurant has breakfast and dinner options and it's affordable

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the pool was clean

the pool and workout rooms were very nice

the pool water was cold

didn t appreciate my car being vandalized in parking lot

food and bar available

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

comfortable beds. breakfast was great and staff very friendly.

the associate at the front desk was friendly and thorough about pool hours and breakfast

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

i wish the pool was bigger

i did not like a long haul way. took some time to get to our room with little kids.

laundry room had vending machines but no laundry soap for

laundry machine didn't work well

peace and quiet, laundry facilities, great staff

it had a nice laundry room which i made use of

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

there is a swimming pool and gym

no hot tub or jacuzzi.?. water pool too cold for me and kids

pool for kids -roomy room -decent value for 4

the room, the swimming pool, the workout room and the laundry area

gym was totally out of service. none of the machines were working

the pool was over crowded with kids and appeared like it was the source of their baths

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

were up on the second floor, and it seems alot of families with kids were on the first floor

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

the parking lot

they don't have wifi they are laying when you check in

poor wifi interference on

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

early check in!

were amazing at working with us for early check in

gym was just too little

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

wish the pool was bigger or that dogs weren't allowed in the pool area

the price and it's pet friendly.

even if you choose non smoking room, there is smoke smell in the corridor :(

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

and smoking

would be nice if pool was open 24 hrs like the gym

kids slept on the fold out couch, no complaints

wifi was spotty and slow.

the room was very comfortable - great breakfast and gym.

room was lovely, with kitchen stuffed with all required things

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

when i asked where laundry was, i was told it's only available from 5pm to 8pm

i was not able to eat so i can not comment on the breakfast

smoking rooms, had coffee, staff was friendly

kitchen, bathroom (soaps/ shampoo)

parking was awesome, bed was super comfortable, and room was nice sized

we appreciated the extra touches from the housekeeping staff in the suite s spotless kitchen

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were

free parking

the laundry area with amazing snacks to purchase was a plus

great laundry facilities, very useful to have

i didn't feel safe to do laundry in the basement

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

plus laundry facility is real bonus

the complimentary breakfast was above and beyond. i also enjoyed the pool.

ground floor breakfast was great

fitness room would not open the sign said 5

plenty of free parking space, quiet at night

i was very upset that on memorial day weekend the pool was closed

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

all pet families stayed on the third floor which i am okay with but as soon as we stepped in the

booked because it was pet friendly. was pretty clean and the staff was very kind.

no laundry room

from parking lot to the lobby to my

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all

parking was good

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

wifi was on the slow side

beautiful indoor pool but it was closed due to covid-19

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my

guest laundry

pool

love the steak restaurant close by and room service

the pool was open, it is clean and the staff is very friendly.

the location is great. the hotel staff are wonderful. the bar is also great.

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

had a microwave in the first floor and a laundry area

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

breakfast was excellent with lots of options

the breakfast was delicious

my kids found old french fries behind the end table.

breakfast was very good and room was very clean.

service from the person that booked us in was excellent as was was the breakfast

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

internet and phone work. they told me to come to the lobby to get wifi

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

great deal on long term parking as well

sheets smelled strongly of scented laundry soap

hotel employee was so kind she was part of the breakfast staff.

room service

staff are not friendly. indoor pool broken. so so breakfast option. drip sound in shower.

there is nothing i didn't like,the breakfast was excellent

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleanliness of the rooms around the area so is the laundry room

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

it was great to have a shuttle to the airport.

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

swimming pool, balcony

free parking.

swimming pool and breakfast

parking

amenities (laundry), needs to be more welcoming

wifi was bad, internet signal was bad. not much on tv.

free wifi was unreliable while conducting business from rooms.

wifi worked adequately

also the wifi needs to be updated

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

bed is really comfortable. parking is easy.

more parking

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

the pool was good for kids

their website said restaurant in the facility and laundry service, there was none

breakfast could be better

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

staff was very knowledgeable about their information, and provided a relatively cheap shuttle for people going

early check in. late check out for active duty.

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

breakfast was ok, location was perfect for a layover shuttle service was appreciated

no pool

shuttle was excellent

the breakfast was good

nice warm indoor pool, good breakfast and free airport shuttle also included

nice little gym and indoor pool

decent gym and good location if you are looking to stay near the airport.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

we returned from the concert, the lobby bar was closed

early check in

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

wifi was also much faster than expected

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

i have 2 kids with me, so total 4

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

liked that upon special request they allowed guest with real early flights early check in so they can just lay

wifi was there but lacking in connectivity at times

no heat.. no hot water.. no continental breakfast..pool closed for summer

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

only thing i didn't love was breakfast

excellent room. loved the full kitchen.

the kitchen in our room was perfect for us. saved us a ton of money

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

charged me a non refundable pet fee at the time of checking

modern styling and lounge area and pool made for a pleasant

privacy with the barn style bathroom doors in the room

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

breakfast was the same as any other hotel that's reasonable priced

breakfast was decent

breakfast better than other hi express stayed at

the free breakfast and free parking.

the parking lot is not in great condition.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

as i was traveling with my pet, he did not want to take the kennel and my luggage on the shuttle even though

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

cleanliness...breakfast...shuttle service

no laundry facilities on property. no restaurant.

there is no coine laundry

the fact that the pool was not available when we wanted to use it.

pet friendly facilities is awesome

pool was great and open late

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

very clean, nice area, bar was nice & food was great

onsite laundry room

wish they had laundry in the building

laundry room and gym are good

comcienece and loved having shuttle for airport

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

love the set up and that it was just a walk away from the casino

very clean very nice rooms nice layout, good pool

shuttle service from the airport came back to pick me up

it's fairly close to the airport and they offer a free shuttle to the airport.9

proximity to airport, casino, and restaurants.

also, they have a laundry where i did my load and it just costed me $4

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

the , for this hotel, in the amenity, there is the laundry service

advertized public laundry but only starbridge customers could use their keys to unlock door

staybridge guest had access too the laundry and breakfast

our room didn t have a laundry bag.

no laundry

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool and the room was very cold

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

no plastic bag for laundry

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

size room, the laundry was a bonus

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size of laundry room and exercise room

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

like someone was doing laundry

clean towels housekeeping had no time to do laundry

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

the room was also near the laundry with very high humidity

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

location, gym

is clean, comfortable and big rooms, have room service and nice bed linen

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

operated laundry

states this is a pet friendly hotel, no further details

the bar and restaurant attached to the hotel are lovely but the restaurant isn't cheap

no laundry

free wifi is standard across the rest of the world

there is a casino right across the street with a few restaurants to choose from

i use the gym as well and it's a nice facility

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

the laundry facility and the non working hot tub

great breakfast great customer service

breakfast, very nice managers complimentary drinks and snacks

that breakfast would last until 10:30 on memorial day, as it does on weekends, however, at 9:30, kitchen staff

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

pool was not nice

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

no microwave in the room. no laundry facility .

luckily my pet is on a very good prevention which kills on contact so they all died in seconds

noise, beds not comfortable, gym very small and no room or equipment to use.

very close to a lot of activities for the kids and food

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

needs a quarter machine or have laundry that takes debt

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

the front desk did not have change for laundry at any time

they had a shuttle that could take you to 3miles but not super convenient

even though the executive club was closed they gave my 2 kids free breakfast

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

parking was a pain but there was a convention going on

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should