laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

pool hot tub and friendly staff.

they charge pet fee $100

the pool water was too could

parking was hard some times but that's no fault to the hotel

there were kids there for a tournament who left trash it was cleaned up immediately

no shuttle driver

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

parking lot is a long walk with bags. can't imagine what it's like in the winter.

the building itself is very nice the pool and exercise room

parking is a bit far in adjacent lots.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

the wifi was included and was fast

laundry room was small and congested

wifi needs to get better.kept on disconnecting.

breakfast to order, the best coffee, evening reception, heated indoor pool.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their

wifi was a bit slow

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

easy parking.

sunday, i had to do laundry

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

clean rooms with balconies, wonderful front desk staff, bar on site.

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

the free every day breakfast is good quality good and also a wide variety of food and drinks

beautiful courtyard good breakfast

i had both kids so i appreciated the early check in as well

gym was abit lacking, solution was free pass to a gym.

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

complimentary breakfast every morning

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

breakfast was basic and filling

parking

the bag breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

the name changed, but the signage did not. also, breakfast was

large dirty laundry basket next to front desk all day

swimming pool water temperature could be warmer

love the kitchen even though we didn t really use it it felt like a bonus to have had

on the weekend parking got crowded as many families were there for army/navy events - while there was a review

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

front parking and reception area.

parking

inviting lots of parking

the breakfast was very good with a lot of options.

it is a business hotel that is close to a golf course

charged $25 for two days of wifi in the room

location is convenient and next to golf course.

were across from the park and the kids loved that

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

good price and location. friendly staff. very clean and good wifi.

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

location and truck parking

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

too much chlorine in the pool.

the pool

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

dirty laundry was left outside my door for over 4 hours after my room was cleaned

their is no microwave and room service doesn t come to the room and clean

the pool was little cold and a bit dirty.

temp in pool area could have been warmer

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

gym and laundry are

free laundry room, pool, gym, breakfast, and some

the breakfast, laundry facilities, and staff are amazing.

the laundry room was a bit dirty

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

breakfast is very varied

though we didn't get to use the pool, the outside entrance was right around the corner from us

driveway (for parking) need a bit of update.

breakfast crew was fantastic. location of property. walking trails by the golf course.

laundry

free wifi & kitchen

no wifi, shower drain was clogged, the bathroom was dark with no fan.

kitchen and free breakfast

expected an extended stay facility to have a stocked kitchen

there was no bar in the lobby

breakfast , library for guests (great book on chicago architecture)

even though they claimed we had email wifi, we most certainly could not get on line

breakfast is a starbucks cafe within the hotel. it s ok but not great.

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

could have more available laundry machines and have earlier and later laundry hours

breakfast was adequate but not the greatest

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

even after i provided the laundry list of issues endured during our stay

there is plenty of free parking

the pool was not working properly. carpet was worn and needed cleaning.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

old and musty. very dark parking lot.

loved the guest laundry

there used to be a guest laundry but it was no longer functional

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

handy having a guest laundry and front desk selling detergent

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

i had to download a remote on my phone and the wifi was

the room was clean, the shower was awesome, parking was easy, and it felt safe there

tv didn't work and wifi is an added expense.

convenient, friendly staff, laundry facilities, gym, pool.

the property had complimentary laundry room, gym and pool

nice laundry with no charge to use machines

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

free onsite laundry is a huge bonus

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

easy to get to. free parking. large room.

also, abt is always worth a visit - just walk across the parking lot

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

thought the breakfast could have been a little better

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and

me and my kids like the room and the pool

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

clean, updated, shuttle to ravinia, shuttle driver very helpful

nice lobby, free parking, good location.

room service was very timely

free parking, good pillows, good breakfast

shuttle , staff

extremely nice guest house of a golf club, everything here is so clean and decent.

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

location of the hotel with a surrounding greenery and golf course

the wifi was terribly slow

pet friendly with good areas to walk pets

the shuttle that could be scheduled to reach local places was easily

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

swimming pool wasn t really big enough to get any exercise

pool and gym were very nice.

laundry machine didn't work well

laundry room had vending machines but no laundry soap for

the laundry was priced rather high

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

the room, the swimming pool, the workout room and the laundry area

the website claimed parking cost $5 per vehicle but desk manager advised me it was free (thankfully)

the pet smell in the hall way

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room

the hotel is located close to major highways and there was adequate parking either in front of the hotel or

the price and it's pet friendly.

had asked for non smoking room

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

smoking rooms and 1st floor

and smoking

open floor plan with dining and bar on main floor as you walk in made it feel inviting

the gym had all the equipment i needed for my workout also

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

gym, pool and eating area were all extremely nice as well

ants on floor in pool area

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

the pool was freaking freezing

that it had a restaurant and bar on premises

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

didn't use the full service bar but nice to have at the hotel

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

front desk staff and coffee bar server were very friendly and professional

hotel location and hot breakfast

pool

great parking spots

gym was just too little

gym and pool were good

poor wifi interference on

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

good hospitality and parking is free.

very clean, friendly staff, and the pool

the staff is rude had me on hold forever when i called front desk to ask for wifi password cause the one they

clean room, comfortable beds and pillows, nice breakfast.

no laundry room

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

the staff was nice . the rooms was nice. the food was good the pool was good.

you are not pet friendly

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

drug dealers in the parking lot people living in the hotel .

i paid extra to have him there, and was put on the pet floor, so i feel like there should have been no issue

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

they had laundry.

sheets smelled strongly of scented laundry soap

pool

they have an indoor pool but not heated very cold

breakfast was delicious...clean. staff was friendly and helpful.

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

i wish i had more time i did not get to use the pool

breakfast was the best i've ever had at a best western

even gym room was well-kept

gym made me a little disappointed

was very helpful that we were allowed to take out our breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was excellent as were the accommodations

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

clean easy checkin parking behind building nice shampoo products

parking in back

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

we were near the laundry room which we had to close the door since it was so dirty

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the kitchen is useful

parking at the hotel and using the free shuttle is not free because you pay to park more than the

we were given our room cards, we specifically asked for wifi password, which we were given

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleanliness of the rooms around the area so is the laundry room

should have been warned that there would be a charge for parking

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

quite very clean and relaxing in the pool

by parking fee in an area where parking is not a premium

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

amenities (laundry), needs to be more welcoming

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

very secure. clean uncluttered room wifi worked great.

wifi worked adequately

also the wifi needs to be updated

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

wifi in the room was not working too well

went with kids; ugh

room service

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

location, room, facilities, wifi, and bed we're all great.

parking was easy and we enjoy free breakfasts

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in

grab n go no pool

the grab & go breakfast sandwiches were tasty along with the yogurt

pool and jacuzzi also parking was very easy

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

other ones were bar and restaurant

large room size and free parking.

no shuttle to o'hare.

spacious room/suite that was nice and clean. ample free parking available.

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen

reserved a parking spot here for about 2 weeks

didn't really like the parking lot but maybe there was some better parking that i didn't see.

the food we ate in the bar was very good and priced well.

modern styling and lounge area and pool made for a pleasant

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate

from the front desk staff to the house keeping, to the kitchen

parking was awesome, bed was super comfortable, and room was nice sized

pool was held hostage by a birthday party for five hours

liked having free parking, free wifi and a very clean, fresh smelling room

convenient and easy, great laundry facility

plus laundry facility is real bonus

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

it has a kitchenette and a laundry room

i didn't feel safe to do laundry in the basement

very nice breakfast!

breakfast and location

staff are very friendly and meet the customer wants. breakfast is excellent

people drinking in parking lot all night.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

there is no guest laundry

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

reservation clearly said breakfast and wifi would be included

breakfast was decent

the laundry facility and the non working hot tub

cleanliness and friendly staff. safe and free parking.

lighting is a little to dark in the bar and lounge area

nice room and great happy hour and free breakfast

pool with temps warm enough for the little ones

i m sure some kids are on a sugar high

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

the breakfast was one of the best complimentary breakfasts i have ever had

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

i would like it if the pool was bigger and if there was a bench to sit on out front while waiting for the hotel

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

also there was no room service

the 24 hour shuttle service to the airport.

no microwave in the room. no laundry facility .

of the staff at reception, the fabulous breakfast, the nearness to chicago, ikea, legoland, easy parking, pool

desk staff was super helpful and friendly to me and my kids

the pool was closed was a bummer for the kids. but the stay was still great for them.

breakfast was great. staff was great! kids enjoyed the pool.

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

location laundry service printer services

enjoyed the breakfast - shuttle service was also great

area, the shot toilet, the specs of ceiling pieces falling on us, everything was very worn, no pool or amenities

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

the kids loved the pool and hot tub

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were �

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

very clean, nice area, bar was nice & food was great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

guest laundry

evening service in the bar area was slow and the food was not delicious

the gym needs to be extended

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

like they have a bar downstairs

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

wifi was horrible

parking, check-in and wifi access were a breeze

special thanks to very friendly breakfast team cristina, bashkim and floriberto

was perfect with the kids

easy parking and entrance

had 2 dogs who loved the pet comfort area to stretch their legs and do their business

he enjoyed the pool with other kids

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

ample parking and buffet which had a nice selection of breakfast options

andy and christian were amazing getting us an early check in due to extremely awful experience at a different

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size room, the laundry was a bonus

they have a coin laundry we found great after road

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

- friendly staff, pet friendly, breakfast available

bed and wifi was the only decent thing in that place

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

their website said restaurant in the facility and laundry service, there was none

property was amazing. the beds were very comfortable and the breakfast was great!

i wish that there was more information with regards to going to the nex, the navy base, shuttle service, places

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

poor smell, beds were dirty with bed bugs, kids running down the hall.

there is no coine laundry

no laundry facilities on property. no restaurant.

the wifi is unstable and slow at times

no sweets at free breakfast

it was clean cozy, the bar was amazing and so was the lounge

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the , for this hotel, in the amenity, there is the laundry service

advertized public laundry but only starbridge customers could use their keys to unlock door

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staybridge guest had access too the laundry and breakfast

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

onsite laundry room

wish they had laundry in the building

laundry room and gym are good

really liked that they had a pool area for smaller kids to play in

we liked the location and the shuttle driver was super helpful

no laundry

our room didn t have a laundry bag.

very friendly staff and kids loved the pool.

i liked the hot breakfast, there were quite a few options

pool room was a bit cold during our stay

you feel you are in a laundry cleaning area

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

laundry area looks like a dark dungeon, no lighting

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

facilities laundry room was out order

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

wifi connection

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted,

wifi was decent

very bad beds hurt my kids and wife back and mine

easy airport access with free shuttle.

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

proximity to airport, casino, and restaurants.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

good breakfast clean and spacious

pool was nice

staff was professional at every turn (from check in to serving breakfast the morning after)

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

cozy and quiet location, great customer service, shopping center were close to the hotel, the gym was great &

location, gym

are nice, enjoyed the split between the room and living area, so there was space for the kids