didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

our reservation said we had breakfast included but they indicated that this was a booking

the food, coffee bar and cocktails were all exceptional

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

everyone from reception to the kitchen to the maids

food and bar available

didn t appreciate my car being vandalized in parking lot

the breakfast bar and staff were all very nice

ask for a room on parking lat side if available

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the breakfast was good the pool area was great the parking was nice housekeeping was evening

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

my kids fell in love with the place as we entered the rooms

their website said restaurant in the facility and laundry service, there was none

we had to use our hotspot for wifi

many family's stay here that have kids graduating naval boot camp

6minute drive to nice casino

the breakfast nice

pile of dirty laundry still in the room and no follow through from staff on another issue

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

large dirty laundry basket next to front desk all day

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen),

breakfast was great

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted,

the pool that was advertised was down and drained of the water the whole stay

the pool was empty, dirty, and showed no sign of being returned to service

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

it had a nice laundry room which i made use of

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

laundry machine didn't work well

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

pool for kids -roomy room -decent value for 4

that the sink as alittle to high for my kids to reach.

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

laundry

expected an extended stay facility to have a stocked kitchen

no wifi, shower drain was clogged, the bathroom was dark with no fan.

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

peace and quiet, kitchen, breakfast, great staff

they have a large restaurant where we had breakfast and our server tony was so friendly and accommodating, pay

it is a business hotel that is close to a golf course

location near chicago, connected to a golf course, friendly staff!

no free breakfast and spa services is close

free wifi wasn't great and i think you should have good free wifi in a hotel of this nature especially

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

quick to replenish food at breakfast

it was clean, nice space, great location, and decent breakfast

very good breakfast and very comfortable beds

staff. bed. breakfast. gym. rib festival

gym and pool were good

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

pool could have been bigger

poor shower pressure - no whirlpool - it was listed as an amenity - tons of kids (soccer teams) playing ding

gym and laundry are

the laundry room was a bit dirty

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

it was nice that they had free washers for your laundry

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

i wish the pool was indoor.

loved their gym work out set up !

location and parking

a petri dish for covid

there were kids there for a tournament who left trash it was cleaned up immediately

the laundry facility was very nice to have and was well maintained

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

i'm very thankful of the outside pool and hot tub

and convenient for my family as it has kitchen and unlimited towels and free breakfast

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

the kitchen needs to have any pots n pans, plates, bowls, and culteries

the surrounding area also didn't feel very safe; our car was involved in a minor accident in the parking lot

gym was abit lacking, solution was free pass to a gym.

we enjoyed the ample breakfast served in the lobby area every morning.

parking

i loved having the kitchen for dinner and meal prep

laundry facilities on site

onsite laundry facilities at a reasonable price

laundry facilities on premises

my room didn't have a fireplace

breakfast was very good. room very nice and spacious.

the laundry machines were an unexpected bonus

the free laundry service was a great convenience

free laundry facilities were an added bonus

free laundry service helped immensely. staff was more than accommodating.

they have free laundry facilities!

sunday, i had to do laundry

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

complimentary parking and breakfast

clean facilities, extremely friendly staff, daily complimentary breakfast is delicious, beds are comfy, and the

we were catching the earliest shuttle for 5:45

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

and one of them sounded extremely rude on the phone when i rang up to request for hotel shuttle pick-up, apparently

great staff, hot coffee and breakfast, laundry, great location.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

that there was a full kitchen

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

heated pool was not heated.

great location. friendly staff. very clean! starbucks in parking lot.

laundry room was small and congested

the breakfast buffet was perfect

my other pet peevewas that there

but it’s not the properties fault, kids will be kids

easy parking

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

complementary breakfast or free shuttle services to naval graduation

pool a little too cold and hot tub very extremely hottest i ve ever been in.

friendly staff ever and the pool and especially the hot tub was wonderful

pool had a lot of wild kids that parents were not doing anything about

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

clean, nice staff, and kids loved the hours of the pool.

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non smoking room smelled like an ashtray.

pet friendly

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

kitchens close

comfortable room, spacious, good breakfast at a good value visiting friends

awkward to get out of the parking lot sometimes

breakfast was good

internet/wifi kept going down in the room

breakfast is a starbucks cafe within the hotel. it s ok but not great.

the pool was always crowded with kids

staff also accommodated early check in upon request

the breakfast had a nice variety and was delicious. the location is excellent.

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

the staff was friendly, they allowed early check in and the breakfast was delicious! i

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

the breakfast hours were not long enough.

provide a free breakfast in the morning and my kids said the eggs weren't that good

the gym should be a little bigger and the carpet needs to come out of the rooms very smelly

said the pool was heated but it was not 85' as stated by front desk staff

i like the size of the room and having a kitchenette.

had my kids and myself waiting in the lobby while they tried to figure it out

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities,

have breakfast earlier on saturday and sunday due to sports starting earlier

breakfast was basic and filling

breakfast was the same every day, but not bad

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

breakfast was bad.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

room service did not even come around during our 5 night stay until we specifically asked the front

the building itself is very nice the pool and exercise room

cleanliness and the room size loved the pool

beds were comfortable. pool area was nice and clean

parking was some distance from the entrance, however, valet parking was available.

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

just the parking area is fine

was a gentleman in the parking lot who was screaming and talking to himself

close to our destination, great choices for breakfast

room and paint pealing and the pool closed early

i was very upset that on memorial day weekend the pool was closed

the complimentary breakfast was above and beyond. i also enjoyed the pool.

pool

no laundry room

i wish there were things for the kids

kids enjoyed every minute

a pet friendly hotel who also gives out delicious warm walnut chocolate chip cookies - it's very

we also made it to the gym which had a nice set up and we were able to get a full cardio and free weight workout

24h open gym with some cardio machines, free weights and machines

the gym was filthy and equipment was broken

00 for wifi

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

very clean, nice rooms for the money. has shuttle to ravinia festival

good parking, easy access to breakfast

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

they did not offer wifi

for just a basic room no microwave or breakfast it was really not worth $65 a night.

wifi didn't work

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry, large room with fully equipped kitchen, friendly helpful staff

along with all the room offered, there were also laundry facilities which were available free of charge to the

even the laundry room and gym were a pleasure to be around and not dirty as others have been

easy to cook, doing laundry, gym and easy to acess everything with all they have

the amenities: indoor pool, exercise room, laundry room.

pool and hot tub were immaculate

great breakfast

it was very clean and the breakfast was delicious

the breakfast was amazing and had many options

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the pool was also very clean and well kept

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

wifi was out for entire duration of stay, though that seemed like a fluke and not really holding

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

breakfast was really good,there was a lot to choose from it was very quiet and peaceful, the staff

great location, affordable, quiet, free breakfast, parking

which was nice :) our children enjoyed the breakfasts and had a blast in the pool

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

good to travel with kids

in the gym almost nothing is working. fix the machines.

had a pool

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

the spa bath was in perfect condition and was wonderful to have in the room.

had no problems just wish the pool was open a little later so my kids could have a little swim time after 6

there were kids running the halls until 1 am on the 2nd night of my stay.

breakfast could have more option hallway was cold

it odd that the room had a kitchen, but absolutely nothing in it

great location, friendly staff, comfortable bed, pet friendly

breakfast items seemed to be a little stale

no hair dryer in the room as expected. the continental breakfast was very minimal.

especially around breakfast items

the breakfast was not included

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

location is great, staff were very helpful, and shuttle is a big plus

pool and gym were very nice.

the room service was friendly and quick and the food was good

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

pet friendly

pool

wifi was not very good

the desk chair as well, the mattress was way to bumpy, and the desk chair was broken also, the pool was not

garbage in laundry room wasn't emptied our entire stay

to do a quick load of laundry

laundry is still coin base machinery and they were running out of coins

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry room needed more washer and dryer.

laundry soap dispenser was dirty

gym, hot tub and laundry room

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

the grill and free laundry

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

nice laundry with no charge to use machines

you can do laundry for free.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

property was clean, breakfast was great, staff was friendly!!

i didn t make it to breakfast

parking

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

there was no fridge or microwave and every person needed a different wifi code which we weren't given at check

the parking lot needs some work

bed sheets could be clean. i found a hair! wifi was down

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

kids loved it and we can’t wait to come back again l, it was amazing and so much more then we

i like that there are arcades and activities before and after the pool area is closed.

great place for kids to enjoy their vacation and the water park was well maintained too

dirty laundry was left outside my door for over 4 hours after my room was cleaned

gym is fine business room is good , you can take printouts of you want shuttle service for near

clean,pool

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

it has a swimming pool, exercise room and restaurant

pool closed way too early for a weekend.

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

hot tub not working, pool cold in spite of being advertised as heated

the breakfast could have had more than donuts,juice, milk, and fruit cups.

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

the powdered eggs for breakfast. please do something about this.

breakfast, close to mall, nice staff, always clean

breakfast, very friendly staff, very clean room, indoor pool, great location with shopping mall across the

pool was very small

extremely nice guest house of a golf club, everything here is so clean and decent.

golf course view

really well done. great facilities. very good golf course. first class

view of the parking lot, no couch and tiny desk

son had a blast playing golf for three days during spring break; staff went above & beyond

the room, the swimming pool, the workout room and the laundry area

unruly kids in lobby

unruly kids in lobby

were up on the second floor, and it seems alot of families with kids were on the first floor

bright colors, friendly staff. big clean pool. ample free parking. large spacious room

the laundry eo was centrally located

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

for the most part it was clean. good sized room for what we paid. parking was free

even after i provided the laundry list of issues endured during our stay

pool water was cold

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

great location, easy parking

old and musty. very dark parking lot.

i booked the non-smoking room however it smelled like smoke

the price and it's pet friendly.

had asked for non smoking room

no refrigerator. no microwave. smoking.

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

free breakfast and wonderful front desk staff. also free laundry machines!!

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

location was good and free parking is available. there is also washing machine in the hotel.

wifi was not always available

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

over fifteen people multiple kids under 16 unattended

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

easy to get to. free parking. large room.

me and my kids like the room and the pool

thought the breakfast could have been a little better

breakfast. clean bathroom. nice fitness center. coffee on demand.

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

free continental breakfast as well

sheets smelled strongly of scented laundry soap

the pool is very nice and clean as well

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

lots of parking

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

if it had a continental breakfast it be a perfect 10.

no parking

their were kids running up and down the hallways it wasn t the most pleasurable getaway

preferred more secure parking options

inside the hotel by the elevator and i saw the entire street and skyline sitting in front of a fireplace

the grab & go breakfast sandwiches were tasty along with the yogurt

pool and yhe fact that breakfast was included.

great staff! very accommodating. clean. wonderful breakfast. nice pool.

kids slept on the fold out couch, no complaints

the suites are like home since they include a full kitchen and the beds are always comfortable ensuring a great

the pool was fun for the kids

the breakfast was exceptional

love how friendly the staff were, the cleanliness of the room (the whole hotel) and parking

beautiful service, very clean, delicious breakfast, adequate parking, best overall experience!!

there were 15 kids in the pool all weekend, so we didn't have any chances to get a relaxing

, clean and reasonably priced laundry facilities)

great laundry facilities, very useful to have

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

it has a kitchenette and a laundry room

price, staff, laundry

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

they don't have wifi they are laying when you check in

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

clean, staff was great, breakfast was good

extremely clean, friendly staff, and good breakfast.

pool area is closed. would have been nice to relax after our day.

new very clean rooms friendly staff good breakfast

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

secure and adequate parking

the beds were lumpy and noisy. wifi kept dropping.

guest laundry

it was very clean and the staff were charming. gym was good as well.

like they have a bar downstairs

ample parking for our big truck

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

quiet clean order to room laundry

they had laundry.

everyone is kind of. laundry mechanics terrible smell like peeps.

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

wifi was on the slow side

the wifi is super weak

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

room was spacious and clean. good breakfast. kids liked the pancake maker.

was very helpful that we were allowed to take out our breakfast

gym made me a little disappointed

breakfast was excellent with lots of options

even gym room was well-kept

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

parking at the hotel and using the free shuttle is not free because you pay to park more than the

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

amenities (laundry), needs to be more welcoming

wifi advertised, but is slow and inconsistent

free wifi was unreliable while conducting business from rooms.

wifi was bad, internet signal was bad. not much on tv.

we were allowed to have our family pet