breakfast was very good and room was very clean.

breakfast was excellent with lots of options

breakfast was excellent as were the accommodations

gym made me a little disappointed

my kids found old french fries behind the end table.

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

laundry facility could use a little work

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

amenities (laundry), needs to be more welcoming

wifi advertised, but is slow and inconsistent

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi worked adequately

is no wifi included

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

the beds were very comfortable, the room was big, the gym was good.

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

room service

it's fine but if you have little kids, it's a trek

it's fine but if you have little kids, it's a trek

great location, close to o'hare, expressways & restaurants. great bar on premises.

was there no free wifi

i liked that there was some food right next door in case the kids were

the swimming pool was amazing

plenty of free parking

i liked that there was some food right next door in case the kids were

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the cleanliness of the rooms around the area so is the laundry room

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

pool table, jenga, cozy couches, tables to sit at

location, private parking, exterior, interior.

we didn t use the pool but it looked very nice

hotel has a bar and fire-pits, lap pool and everything is spotless

just the parking spots are to tight

everything here was quiet, professional, clean, and all i needed. breakfast was great.

accepted pets.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

very convenient, very clean, stylishly furnished room and very good breakfast

free parking, free internet.

they had laundry.

everyone is kind of. laundry mechanics terrible smell like peeps.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

hats off to your staff, all areas including the pool and common areas were spotless

spacious room/suite that was nice and clean. ample free parking available.

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

on the last night we did not receive room service

large pool, business area available, and good size workout room with a large tv

i did not like a long haul way. took some time to get to our room with little kids.

me and my kids like the room and the pool

the room is so clean and big for a family. good wifi connection.

awesome staff, great breakfast!

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

there is no guest laundry

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

no microwave in the room. no laundry facility .

the pool was warm and my kids loved it very much

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

pool wasn t open, when i booked our stay it says the pool was open and the gym was closed and it was the other

the $75 pet charge is highest than we pay at other, comparable hotels, such as holiday inn.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

breakfast was fantastic!

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet,

nice pool

the laundry facility and the non working hot tub

pool was down shuttle was down & kitchen not open on a friday night

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

the pool area was freezing

parking was easy

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

room service was excellent, wish there would have been a fold out sofa, especially when you have

do not like the fact that when i went to the bar at 9:30 the hosts set us or shall i say the bartender sets us

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should

service, cleanliness, shuttle,parking.

my kids enjoyed the pool and having kitchen in the room

pool clean

loved the room, breakfast, and pool

i wish the kitchenette area had more silverware but that isn t a big concern

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

corporate location / difficult getting thru the parking lots

the room was very nice. i like that the pool stay open till 11 pm .

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

location, breakfast is very good, and pool and whirlpool saved me

the pool

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

i had a pleasant talk with some of the morning breakfast staff

i also like the fact that we didn't have to pay for parking

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

wifi did not work well on the third floor

it s was very clean the breakfast was great

also ev charger station

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

laundry service

laundry was cheapest i have ever seen

having access to laundry is good too

has laundry

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

like a musty smell, they put me next to the laundry room where there was noise all the time

pool size for this size of a hotel is a joke

the pool area was very cold. it cut our pool time drastically.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

decent gym, pretty cozy feel

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

not realize was pet-friendly

the kitchen area was well equipped

the bar staff was great and it was an overall peaceful retreat.

i called the front desk 3 times about a wifi issue and no one answered

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

hospitality was amazing - they provided us with free champagne and drink tickets for the bar when we informed

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

process for accessing wifi could have been easier/ smoother

had like 4 younger kids playing hide and seek till 11:30

no microwave in rooms,no bar or restaurant in hotel.

that is really dangerous when you have kids and could risk them putting it in their mouth

laundry on site was very convenient

advertises a small bar on premises it's been closed for awhile

swimming pool breakfast

staff was very friendly and they still serve free breakfast

no pool.

room, laundry room available, cleanness, friendly staff, morning free coffee

laundry mat, dollar tree and target across street

the laundry room was easy to use with the app instead of coins

24 hour fitness room and laundry room are close to each other

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

ample free parking, close to airport, large rooms

i was a little confused about the breakfast timing or what to do during breakfast.

they also have a guest laundry where i could wash my clothes

i have got late check out per request

my kids love the pool the most

we hoped to have a drink at the bar area but it was closed. not sure why.

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

restaurant and bar closes too early.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

overall the hotel and room were very clean. spacious guest room. great location and parking.

our wifi did not work.

my kids loved the pool and they room

room was dirty and kids were running around in the hallway

pool is open

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

i love that my family was able to utilize the pool and the beds are so comfortable...

pool water was too cold

price for hotel room with full kitchen, pool, gym, and breakfast

nice hotel, breakfast was good and employees were nice.

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

clean. had a pool and gym.

breakfast available for purchase and nice bar for evening night cap

it was very clean the breakfast was great

parking was a bit hard around 9 pm

the pet fee.

i thought it had an indoor pool. i should ve double checked.

the pool was nice but small

great breakfast

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

had asked for non smoking room

even if you choose non smoking room, there is smoke smell in the corridor :(

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

the price and it's pet friendly.

i booked the non-smoking room however it smelled like smoke

the room, the swimming pool, the workout room and the laundry area

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the

gym was totally out of service. none of the machines were working

breakfast was good, service was excellent

liked gym

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

no guest laundry room

bad wifi i have to use my data plan on entire stay

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

the continental breakfast was pretty meager.

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

great location, good breakfast, easy free parking, good gym on location, clean sheets

breakfast was good, cleanest hotel i've been at in a while

having a pool

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

cleanliness of the room, gym, pool

free parking, clean and comfy room and a nice team of people running the hotel.

need more hooks or towel bar in bathroom

between just feeling welcome, the pool, and the outside fire pit

the bed was king size and it smelled like fresh laundry

no negatives .. i even liked the skunk that inhabits the parking lot

the kids were able to swim most of the time

pool was a little small but did the job

the jacuzzi tub and fireplace in my room were very relaxing

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

laundry is chargeable

i stayed a month & the laundry facility came in handy

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

they don't have wifi they are laying when you check in

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

we truly enjoyed the pool and the staff was helpful

room service walked into our room at like 9:30 unannounced

no plastic bag for laundry

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size room, the laundry was a bonus

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

the front of the hotel is a dead end parking lot

front parking and reception area.

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

open parking, for my trailer. great price!

the parking lot needs some work

wifi was fast, and free

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

gym

wifi was out for entire duration of stay, though that seemed like a fluke and not really holding

breakfast is extraordinary

and omlette options size of the room free car parking 24 hours free of charge filter coffee and fruit (banana,

dirty laundry was left outside my door for over 4 hours after my room was cleaned

like the bed and room, they allowed me early check in

it has a swimming pool, exercise room and restaurant

with bar and restaurant right there you aren&#

temp in pool area could have been warmer

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

hotel was super clean we loved our stay and the pool was the kids

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

even after i provided the laundry list of issues endured during our stay

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

parking was very close to entrance of our room

the pool was not working properly. carpet was worn and needed cleaning.

there is plenty of free parking

free breakfast and wonderful front desk staff. also free laundry machines!!

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

no free wifi

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

wifi was not free for costumers.

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

could have more available laundry machines and have earlier and later laundry hours

bedding, parking, gym, breakfast

the gym was closed

two different bank cards in laundry payment option for dryer

the laundry facility was $3

nice laundry and vending

strong odor of natural gas immanent from laundry room

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

well presented breakfast and the laundry facilities were great

hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount

there was clean and quiet room, and breakfast was so good

over fifteen people multiple kids under 16 unattended

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

at 2 am and with kids in tow, that was pretty disappointing

easy to get to. free parking. large room.

my room was by the laundry room and i could hear it all evening.

easy and free parking, pretty room and very clean. delicious cookies! friendly staff.

kids had fun at the pool.

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

parking directly next to our room was an amazing feature. loved the beautiful lake too

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

stayed there for two weeks there was no gym it was being worked on

rooms are spacious and well appointed, with large sofa area, small kitchen unit and desk

it was nice to have an indoor pool for the kids to enjoy

they even had a courtesy safety check in the parking lot

they have a nice pool here , but it was unable to open because of the covid

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

i m satisfied with my stay. even without room service the stay was wonderful.

beds were comfortable. pool area was nice and clean

room service did not even come around during our 5 night stay until we specifically asked the front

room was clean, beds were comfortable and the pool was nice and large

absolutely no parking spaces available for paying guests.

the pool

the shuttle was unavailable when we needed it.

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

sheets smelled strongly of scented laundry soap

they have an indoor pool but not heated very cold

pool

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

i liked how friendly the staff was, and how breakfast changed everyday.

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

poor wifi, no towels in room, hot coffee isn t a breakfast for me

didn't notice a pool, but there were laundry facilities

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

wifi

good location. places to walk the dog. good size kitchen.

vending machine, room not vacuumed, hairs on bathtub, employees did not provide password for wifi'

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

room service answering system. calls holding holding too long

great location and shuttle service was great

the bar area was nice

wife and kids loved it

nice warm indoor pool, good breakfast and free airport shuttle also included

it needs a multifunctional machine in the gym

i would like it if the pool was bigger and if there was a bench to sit on out front while waiting for the hotel

could have a few spirits for sale for late travelers to purchase after the bar closes.

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

the free breakfast was great with a wide variety of items to choose from

close to airport. airport shuttle.

their all day airport shuttle is a very good facility and reduced much of our travel stress

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

the gym equipment was nice and new

definitely worth the price for free breakfast & airport shuttle

shuttle service ends at 10pm and breakfast starts serving at 6am

there is no coine laundry

no laundry facilities on property. no restaurant.

great location and shuttle service. all of the staff were friendly and helpful

love the breakfast,location view,indoor pool and how clean it is.

staff was very friendly, the room was comfortable and clean, the gym was clean, and the breakfast was very good

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

the pool for the kids

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

free parking and wifi. 15 min drive to navy base. nice area.

staybridge guest had access too the laundry and breakfast

i liked the guests laundry which helped out during our stay

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staff were friendly, room clean , beds comfortable as guest laundry

advertized public laundry but only starbridge customers could use their keys to unlock door

the shuttle service was very good and easy to use, laundry facilities are free to use

laundry

also, they have a laundry where i did my load and it just costed me $4

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

facilities laundry room was out order

clean towels housekeeping had no time to do laundry

the musty smell others complain about is just the laundry facility in the hotel

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

laundry area looks like a dark dungeon, no lighting

no laundry

our room didn t have a laundry bag.

breakfast was amazing

kids running around slamming the door

the beds where comfortable. the kids enjoyed the pool

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

location laundry service printer services

area, the shot toilet, the specs of ceiling pieces falling on us, everything was very worn, no pool or amenities

thought the gym was good and the breakfast was simple but had potential

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

bar drinks and food were excellent

are nice, enjoyed the split between the room and living area, so there was space for the kids

the usual credit card info exchange, informed me of the hours of operation for the restaurant and bar and

that it had onsite laundry room

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

location and the bar restaurant. room was very nice.

bed and linens, very clean room, good shuttle service to and from airport

we had the pool to ourselves, kids had a blast

the price. the pool and the kids loved bteakfast.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

pool area could be improved.

the ease of parking

i asked if they had dry cleaning/laundry service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

s no microwave in the room and no laundry facilities

worked well - friendly and efficient staff, hotel shuttle, good breakfasts , very good

laundry room was small and congested

kids teams staying there and children were running around and not being watched by parents or

but it’s not the properties fault, kids will be kids

i feel the road can be in better shape ( parking lot )

breakfast was awesome

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

the water of the pool a little bit cold.

cleanliness and pool area hotel employee was awesome

location of the hotel with a surrounding greenery and golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

situated on a golf course

boutique hotel at an awesome golf course

really well done. great facilities. very good golf course. first class

super convenient location right next door to the casino.

service and shuttle service

friendly staff, clean facility, secure parking, located right next to rivers casino.

very bad beds hurt my kids and wife back and mine

very clean very nice rooms nice layout, good pool

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

laundry needs to fix, but the front dedk agebt is vrry nicr

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

saw employees doing laundry and folding with no gloves or mask

the general property could use a bit more tlc, laundry on the 3rd floor walk up

pool very small . bathrooms outdated needs some attention .

the pool area had a super chlorine smell

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the bar was closed during my stay

location was close from my event, nice wide parking, room was big enough and clean

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

have liked a cheaper breakfast option for my kids

there were kids there for a tournament who left trash it was cleaned up immediately

the pool water was too could

wifi is dial-up modem slow printer in business center is broken no water pressure or hot

breakfast and free parking is always a great option

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

gym was mostly all broke. bad smell on the room

wifi speed was to slow and also the restroom door were not proper

wasn't a lot of parking anyone coming back late struggled to find a parking spot

i like that they have a clean and functional gym

the wifi and the waffle i ate for breakfast

price of the pet fee was higher than most places

asked to take out trash and stuff outside the room which was very inconvenient especially with kids