then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

wifi was strong and location was

it is close to public transportation and also has a parking lot for those with a vehicle

it's perfect for travelers with a car, with convenient on-site parking

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

nice location, roomy parking, easy check in-out

the breakfast was very good with a lot of options.

front parking and reception area.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i went for a swim but felt the pool area was a bit outdated.

their is no microwave and room service doesn t come to the room and clean

sports bar was underwhelming

well designed room, excellent, private, well maintained fitness/pool facilities.

even after i provided the laundry list of issues endured during our stay

nice pool, really good hotel

the only day that we received it was that we went to the front desk after going to the gym to make sure that

rooms on the first floor lack of sun light. cold pool. tiny fitness room

parking was very close to entrance of our room

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast in the hotel

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

there used to be a guest laundry but it was no longer functional

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

handy having a guest laundry and front desk selling detergent

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

wifi was not free for costumers.

pet friendly and lots 9f green space for walks

i had to download a remote on my phone and the wifi was

parking lot could have been plowed better

also, abt is always worth a visit - just walk across the parking lot

very loud. kids running around being disrespectful of property.

kids ran around during the night

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

thought the breakfast could have been a little better

breakfast was simple, our kids like waffle machine

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

me and my kids like the room and the pool

location of the hotel with a surrounding greenery and golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

beautiful room with awesome view of the golf course! loved everything of the glen club

son had a blast playing golf for three days during spring break; staff went above & beyond

golf course view

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

they have a nice pool here , but it was unable to open because of the covid

i had to walk quite a bit from parking spot but happy parking was free.

location, convenience, price,free parking. nice park and trails. view of river and skyline.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

you have to relogin into their wifi every 24h

laundry room was small and congested

in the evening it can get a little noisy with people in the bar area

even the kids agreed it wasn't very good

the kids that were running and playing outside my room and knocking on the door a running away.

pool temperature was warm

convenient, friendly staff, laundry facilities, gym, pool.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

you can do laundry for free.

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the

poor wifi interference on

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

when i got to my room, my suite faced the parking lot, and i could not use any of the outdoor areas

the amount of space, the friendliness of the staff, the gym.

great location for us. very close to kids and grand kids.

the pool water was too could

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

they charge pet fee $100

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

breakfast was basic and filling

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast is in brown bags that are handed over to guests in the lobby.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

advertising of working jaccuzi in pool area

pool and gym were very nice.

liked the out door scenery and the fact my family had the pool to themselves when we went down there

breakfast was fine

pet friendly with good areas to walk pets

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

outdoor pool was clean and nice, and the breakfast was far better than most hotels

breakfast was very good. room very nice and spacious.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, rest location.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

breakfast offerings were nice, parking was free and available, room was nice and as expected

it was very hard to find there was not good signs getting into the parking lot.

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service

clean rooms. nice showers. great shades to darken the room. nice breakfast.

pool area could be improved.

small gym and pool opening

beautiful courtyard good breakfast

all basic facilities there, parking, coffee almost all day, very good food options just by in walking distance

would of liked a room service food option or a ala carte breakfast option

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

00 for wifi

clean, updated, shuttle to ravinia, shuttle driver very helpful

great gym facilities and we used it quite a lot

awkward to get out of the parking lot sometimes

we never had the breakfast we paid for in the reservation

excellent breakfast. could have used a refill on the coffee, though.

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

internet/wifi kept going down in the room

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

chocolate cookies at reception, hot chocolate packets at breakfast, dark beers at bar on tap

excellent breakfast very nice staff very clean

on the second night kids were running around knocking on room doors until 2a

pool was to small, it was to crowded

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

smell of smoke in the back entrance of building , slow wifi

the room was clean, breakfast was good & staff was friendly.

pool and jacuzzi also parking was very easy

no shuttle to airport o'hara

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

the staff were very accommodating. my 2 year old loved the pool.

pool is open

room was spacious and clean. good breakfast. kids liked the pancake maker.

the side door didn't open with a key card. the gym equipment should be more updated.

best breakfast buffet. great location. clean.

very clean very friendly staff great breakfast great location highly recommend!

breakfast was so huge and good

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn t and washers were broken

laundry facility could use a little work

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running

the hotel is pet friendly and does not charge a fee

we were given our room cards, we specifically asked for wifi password, which we were given

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there s hours of operation

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

large dirty laundry basket next to front desk all day

wifi connection

the pool, everything was perfect

breakfast was the best i ever had at a hotel

swimming pool water temperature could be warmer

no breakfast was a bummer on new years day

also parking costs 25$ per day and all the spots were taken all the time

the golf course and the location

toilet not flushing, shelves are broken, dirty bathrooms that smell, all the drawers in the kitchen were broken

very professional staff very helpful bartender very clean overall kids had fun

the indoor pool was a welcome relief for the kids

by parking fee in an area where parking is not a premium

bar and nice pantry to buy a couple of important items

parking

the indoor pool was a welcome relief for the kids

the room, the swimming pool, the workout room and the laundry area

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

liked the to go breakfast snack bags in the morning

the kids could only swim for an hour because their eyes were burning so

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

it is in the airport . the food and bar are available untill 11pm.

the pool was good for kids

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

amenities (laundry), needs to be more welcoming

wifi connection kept dropping.

free wifi was unreliable while conducting business from rooms.

wifi worked adequately

very secure. clean uncluttered room wifi worked great.

decent gym and good location if you are looking to stay near the airport.

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

gym

nice little gym and indoor pool

dirty laundry carts left sitting in the hallways indefinitely

kids had fun on the pool, not a lot of people during our stay

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the day that i arrive there was a party there so the pool was not available.

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

great location and shuttle service was great

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best

comfortable bed, good wifi, excellent shuttle services, friendly staff

and smoking

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

had asked for non smoking room

the price and it's pet friendly.

i booked the non-smoking room however it smelled like smoke

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

a very nice place to bring pet and was clean

room service not available at night

washers and driers were free except for laundry soap and drier sheets

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

gym and laundry are

dirty laundry and garbage bags in the hallways

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

were not notified of this) and sometimes they wouldn't

i also liked that parking was free

greasy ring) and lots of towels, but for me, just a few degrees

free wifi was slow

spacious room/suite that was nice and clean. ample free parking available.

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

breakfast options could have been better

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

kitchen

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

parking lot was extremely icy - it seemed like it wasn't shoveled all winter

gym room is small, carpets are very old

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

no guest laundry room

facilities, except for wifi, were nice and relatively new

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

wifi was not working

breakfast could be better

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

no laundry facilities on property. no restaurant.

there is no coine laundry

free shuttle to airport, use of gym, excellent wifi, huge room

it was clean cozy, the bar was amazing and so was the lounge

great location and shuttle service. all of the staff were friendly and helpful

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size of laundry room and exercise room

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

no plastic bag for laundry

gym is nice with good equipment

the suite and the pool

$100 pet fee after check out that was added on because our son stopped by with his dog for 15 minutes

parking was easy and we enjoy free breakfasts

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

i liked the guests laundry which helped out during our stay

staff were friendly, room clean , beds comfortable as guest laundry

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

advertized public laundry but only starbridge customers could use their keys to unlock door

onsite laundry room

wish they had laundry in the building

laundry room and gym are good

room was quiet and comfortable with free wifi

rooms all have fridge and microwave which is great when traveling with kids

no laundry

our room didn t have a laundry bag.

breakfast was over too early.

very friendly staff and kids loved the pool.

i wished breakfast could stay open till at least 9:30 am

love how friendly the staff were, the cleanliness of the room (the whole hotel) and parking

the kitchen staff could have been a little more friendly, but everything was nice.

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

was very impressed that we were given early check in and the check in process was very easy

the pool was fun for the kids

the musty smell others complain about is just the laundry facility in the hotel

like someone was doing laundry

squeaky beds. old and dirty laundry room.

you feel you are in a laundry cleaning area

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

the laundry area with amazing snacks to purchase was a plus

i didn't feel safe to do laundry in the basement

, clean and reasonably priced laundry facilities)

plus laundry facility is real bonus

needs cleaning, the rooms,hallway, laundry room.

had a microwave in the first floor and a laundry area

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry worked w cleaning lady to clean room

they had laundry.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

super convenient location right next door to the casino.

the gym was lacking in

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

it's fairly close to the airport and they offer a free shuttle to the airport.9

proximity to airport, casino, and restaurants.

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

after we requested room service on sun, our room's bed was made up but linen was not changed.

especially with kids

are nice, enjoyed the split between the room and living area, so there was space for the kids

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

the room was a decent price and there was ample parking around the sides and back of the property

staff was very helpful and kind, and most of all the 24hr pool table!

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

that it had onsite laundry room

a two queen bed and upon arrival was told they didn t have that available for me and my three kids

states this is a pet friendly hotel, no further details

meat was not really tasty, the rest of the breakfast was really good

no additional linen and it takes 2 hrs for room service

breakfast better than other hi express stayed at

very clean and comfortable beds. the breakfast was extra tasty.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

no laundry

the restaurant was not full service, but the delicious food and full bar made up for it.

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

for horrible rooms with stiff beds, no room service even though the room phone says there is room service

it was close to the casino and the breakfast buffet

laundry

i love the mini kitchen and the rooms are the perfect size.

kitchen and having dishes on hand is great

free wifi & kitchen

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

no change for laundry room

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

was great , from the staff , room , pool and breakfast

we used the pool , it was clean , our room was so nice and big

will check out the gym on our next visit

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

guest laundry

the bar closes a little early!

pool could have been a little more renovated/clean however it was fine i m just happy there was a

location, parking, cookies, hospitality, room size

gym

no microwave in the room. no laundry facility .

so called bar type of setting could use a major upgrade

not a lot of parking but enough just a little farther away

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

the staff served breakfast, they had a bar and food service

breakfast service needed more staff to handle the rush of guests, but overall service was ok.

not very many channels to watch for kids but you can sign into netflix with your account information

only issue was that we requested a late check out which was confirmed by the front desk the night before, and

no breakfast provided

gym, while functional, is poorly arranged and cramped with cold, stark decor

the hot tub ! pool for the kids .

no room service

great for kids though

where was the peloton bike? did not see it in the gym.

room service was nice and quick

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus

location and room size. parking was free and easy.

convenient location the room service was fast and delicious most of the staff were true

the laundry facility and the non working hot tub

the following morning the kitchen was shut down and pre-prepared meals were laid out they were cold and my wife

the carpet was fraying, and there was a noticeable red stain near the kitchenette area

there was a red stain on the carpet in our suite in the kitchen area

great breakfast great customer service

no room service for meals.

pizza boxes and room service dishes

parking is far away from the main entrance.

parking was a pain but there was a convention going on

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

full kitchen

had 2 dogs who loved the pet comfort area to stretch their legs and do their business

no sufficient information about parking lot. is the parking lot insise the hotel enough?

and a nice hot breakfast too

was perfect with the kids

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

corporate location / difficult getting thru the parking lots

plenty of parking

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

bed was very clean, and i was happy there were both a gym and a pool

the pool of course

again, could have gone down to the bar, but just figured the coffee machine should be good enough to heat water

free wifi, for the price of the stay, wifi should have been included

the location and loved that it was pet friendly

the coffee bar was open late to grab water and hot tea (and snacks if needed)

the room service were a little slow at times and some of the face towels had stains

were not allowed to go to the sky deck due to kids sneaking in

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

and the pool was very nice

too bad the pool was out of service

specifically reserved a room at this hotel because there was a pool

restaurant and bar have excellent staffing and service

beds were messy when we got there, the people were so loud we were not able to sleep at all, and kids kept

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

microwave not very clean. nor the laundry

also when we went down for a swim the pool had been invaded by screaming kids, running and jumping in the pool

you also get a microwave and fridge with mini kitchen in your room

she was so kind to my kids and made every thing a breeze

decent restaurant, great location, relaxed covid restrictions, early check in

the 24-hour airport shuttle and the breakfast.

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

very spacious rooms and the breakfast was very good.

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

wifi on our floor (3rd) was a bit spotty at times

my kids (9yo and 5yo) didn t even want to leave the hotel because of it

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

and there are shuttles in the area to take u where ever u want to go

was not aware this was a pet friendly hotel

used the gym and it was quite good

we asked about the pool and we were told it has been closed for two years then we asked about room service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

i asked if they had dry cleaning/laundry service

was no laundry service and this was very inconvenient

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the gym could use some help and update.

hotel advertised ev charging

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

to transit variety entertainment park behind hotels: pete's dualing pianos was fantastic zanie's comedy club

room service restaurant was

between the lobby and the elevator while the anime convention kids were dancing in the corridor one evening