the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

the pool is not open

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i like the free parking , great wifi, access to pool during the stay.

small pool and mediocre breakfast

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

clean. lobby bar was nice.

breakfast

wife and kids loved it

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

maybe like a drink coupon for the bar

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

room service

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

only small downside was that the pool was temporarily out of service, which was a bit disappointing

clean and comfortable room. shuttle to the airport.

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

clean, larger rooms, nice staff, parking good

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

gym could have been better equipped

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

as i was traveling with my pet, he did not want to take the kennel and my luggage on the shuttle even though

the free breakfast was better than at most hotels this size

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

there is no coine laundry

no laundry facilities on property. no restaurant.

pool was great and open late

cleaning lady with gym and pool is always so friendly and does a great

also the food and drinks at the hotel bar were awesome along with the bartender

poor wifi interference on

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

they don't have wifi they are laying when you check in

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

i liked the guests laundry which helped out during our stay

advertized public laundry but only starbridge customers could use their keys to unlock door

staff were friendly, room clean , beds comfortable as guest laundry

the , for this hotel, in the amenity, there is the laundry service

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

no laundry

our room didn t have a laundry bag.

very friendly staff and kids loved the pool.

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

the musty smell others complain about is just the laundry facility in the hotel

like someone was doing laundry

clean towels housekeeping had no time to do laundry

laundry area looks like a dark dungeon, no lighting

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

great service, great rooms, great gym

had missed a flight and had two families w kids

nice hotel. great bar in the center of the building. bartender was polite and kind!

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

ve been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

wish they had laundry in the building

onsite laundry room

laundry room and gym are good

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

the bar and restaurant was closed. there was a big floating in the hot tub

nice clean rooms, indoor pool, restaurant inside motel

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

we loved the quality of the stay and the shuttle to o'hare

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

no laundry

everything especially the friendly helpful restaurant staff...and the shuttle!

it was close to the casino and the breakfast buffet

and the room service staff was very nice

the latte i got at the coffee bar was even better than at starbucks

it was great to have a shuttle to the airport.

pool is open

pool and jacuzzi also parking was very easy

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

room was dirty and kids were running around in the hallway

size room, the laundry was a bonus

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

no plastic bag for laundry

they have a coin laundry we found great after road

size of laundry room and exercise room

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

the location was great due to an early morning airport departure and the shuttle was regular and

wifi is horrible

no food room service

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

no guest laundry room

location, wifi was good and there were a ton of outlets in the room for charging devices

hot breakfast was an extra charge even if breakfast is included in the room price

we took the kids there for their birthday and to swim and learned after checking in

it would be the breakfast

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

room service exceeded expectations in presentation, flavor and value

$400 plus no porter service and room service through another credit card

no room service

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

the gym facilities were really good 2

i could hear kids running down the hall, doors slamming, and the airplanes landing

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

i asked if they had dry cleaning/laundry service

they also have a fitness center, which i used, and are pet-friendly

i didn't get to try the pool, as many families have were staying there at the same time, and it got a bit

have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free

too bad the pool was out of service

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

on site starbucks, restaurant, pool and fitness

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

parking lot was extremely icy - it seemed like it wasn't shoveled all winter

it also had free parking

location, shuttle from airport, staff was amazing.

airport shuttle service was very efficient

the coffee bar was open late to grab water and hot tea (and snacks if needed)

we didn't touch it, but i know others with kids had trouble

when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move

was a kids sleep over going on right next door to my room

the rooms were very nice and the breakfast

and we enjoyed the managers happy hour at the bar in the

location, comfort, amenities, free drinks, free breakfast

very spacious rooms and the breakfast was very good.

free shuttle from the airport

convenient shuttle and uber isn't expensive either

and there are shuttles in the area to take u where ever u want to go

used the gym and it was quite good

our kids always love your freshly-baked signature soft cookies

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

has an inside gym and pool, big inside and outside lounge and a bar

even if a property is pet friendly, they should not be allowed in the pool area and especially not allowed in

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

wifi hard to get in 1401

food and staff at caddy shack and visibility bar were great

same time for the gym *personnel was kind and friendly, they were helpful all the time but never overwhelming

ings the hotel offered parking,deposits,room service,etc)

on the same page with communication of how to park or how it works at check in , and finally no wifi for my room

room(519) shared a wall with the hotels gym

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as

very friendly and welcoming reception staff who were more than helpful with late check out requirements for

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

my kids were a little upset that it was being drained

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

the pool and the food

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

the staff at the front desk was terrific and the wait service at the restaurant bar was very attentive

room was beautiful and overall hotel facilities were high end, including a well-appointed gym and a lovely

laundry basket full of towels still over flowing and all over the floor

shuttle service must be fast . i waited 50 min

nothing was explained just processed my payment and gave me my kids nothing else

my kids really enjoy being there i will go back and visit love the place

large comfortable room. nice bar and grill. pool, gym, sauna

could use grab bar for safety to get in and out of tub/shower

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

at 2 am and with kids in tow, that was pretty disappointing

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

microwave not very clean. nor the laundry

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline

the staff was wonderful the bed was plush the room was clean and the breakfast was delicious

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either

room service was daily and did a clean job

room, comfortable bed and pillows, nice lobby area, my kids really like the pool and the breakfast was delicious

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

pet friendly and lots 9f green space for walks

ants in room, door to room was hard to close parking was poor

tv didn't work and wifi is an added expense.

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

there used to be a guest laundry but it was no longer functional

laundry room is ok

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

no microwave, no laundry, people trying to open your door

even after i provided the laundry list of issues endured during our stay

very friendly and helpful staff. free parking. pool.

staff, pool, room setup

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

both breakfast and bar not open at time of my visit

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

bedding, parking, gym, breakfast

breakfast kept up with refills

how clean it was and the pool

the fact that it was pet friendly but, it didn't appear to be overran by animals.

breakfast was simple, our kids like waffle machine

free continental breakfast as well

kids running up and down hallway

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

reserved a parking spot here for about 2 weeks

the bar was open

pool is cold !!!

website stated laundry services-none available

there is no room service or breakfast included with the room.

gym was decent, but again showing signs of wear (broken cupboard door on the towel bin), some

gym, pool, food not great...

fast reliable free wifi

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

from you enter the building you smell smoke from smoking

there aren't many hotels that still have a smoking room

very clean very friendly staff great breakfast great location highly recommend!

breakfast was so huge and good

great and reliable shuttle service. awesome breakfast, awesome staff.

i couldn't connect hotel's wifi.

breakfast was excellent as were the accommodations

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am

we were near the laundry room which we had to close the door since it was so dirty

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

we were given our room cards, we specifically asked for wifi password, which we were given

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

the room is also quite spacious and parking is free

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

also, laundry on the floor

it has laundry

and quiet, laundry machines easy to access and functionally good

air conditioning and wifi both worked worked well

parking

the pool was super warm and clean!

should have been warned that there would be a charge for parking

swimming pool, balcony

was there no free wifi

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

having a laundry facility and gym on site was fantastic

room and laundry

good gym and laundry

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

no change for the laundry room.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

breakfast selections were limited

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

great location, close to o'hare, expressways & restaurants. great bar on premises.

it is in the airport . the food and bar are available untill 11pm.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

room service

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

too many parties kids running all over

clean,pool

is not answering the all whenever i dialed them for room service or front desk or house keeping

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry broken, no bath tub

cons were all about facilities that were not available, namely the hot tub and laundry

laundry out of order

amenities (laundry), needs to be more welcoming

free wifi was unreliable while conducting business from rooms.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

we were allowed to have our family pet

wifi connection kept dropping.

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

crowded parking, self serve laundry not working,

no breakfast due to covid

wifi was spotty, other than that everything was good

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

clean, pet-friendly, affordable

great location and pet friendly ud83dudc4c

is a little sketchy with tweakers constantly hanging out in the parking lot and possibly living at motel 6 but

absolutely no parking spaces available for paying guests.

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

room was clean, beds were comfortable and the pool was nice and large

facilities and cleanliness of the hotel shuttle bus service to airport

free breakfast does not include kids and is also not buffet based.

situated on a golf course

location of the hotel with a surrounding greenery and golf course

golf course view

really well done. great facilities. very good golf course. first class

son had a blast playing golf for three days during spring break; staff went above & beyond

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

free parking

the staff was very pleasant and you couldn't ask for a better breakfast

property was clean, breakfast was great, staff was friendly!!

my room was by the laundry room and i could hear it all evening.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

friendly front staff -great pool

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

the bar was closed due to

needs update: front has no place for luggage storage, no laundry room, entire place feels old

the kids were disappointed about the pool

clean facilities, breakfast included & huge bathrooms

the breakfast exceeded our expectations

not when the kids not i needed to listen to for four hours

the property had complimentary laundry room, gym and pool

convenient, friendly staff, laundry facilities, gym, pool.

free onsite laundry is a huge bonus

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

breakfast was decent, staff politely and hotel fairly clean

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

the pool was great for the kids

breakfast was wonderful

no laundry facilities

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

there is laundry room for the guests

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

the front desk did not have change for laundry at any time

needs a quarter machine or have laundry that takes debt

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

close to the airport. great value. clean. nice stuff. laundry on site.

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to restaurants, allowed for late check out

breakfast was fine and the pool serviceable.

advertising of working jaccuzi in pool area

the small breakfast and its limitation

pool and gym were very nice.

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

just the parking spots are to tight

staff was very helpful and kind, and most of all the 24hr pool table!

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

hotel has a bar and fire-pits, lap pool and everything is spotless

paying for each individual pet.

free parking, free internet.

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

very nice breakfast!

the parking lot is not in great condition.

great laundry facilities, very useful to have

, clean and reasonably priced laundry facilities)

convenient and easy, great laundry facility

it has a kitchenette and a laundry room

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

breakfast was ok but not great,

welcoming staff, very clean environment and superb services. free vast car parking.

the cleanliness, breakfast options, pool and staff

spacious kitchen function comfortable, free shuttle to the airport

the breakfast was varied and well presented

hospitality was amazing - they provided us with free champagne and drink tickets for the bar when we informed

room were quiet without kids running around at night

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

clean room, free wifi, fridge in room.

strong odor of natural gas immanent from laundry room

the laundry facility was $3

two different bank cards in laundry payment option for dryer

elavator not working laundry machine out of order

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

parking is no hassle at all, ample amount of free space

kids slept on the fold out couch, no complaints

breakfast is pretty good too

breakfast was amazing the next day

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in

well presented breakfast and the laundry facilities were great

pool, spa and gym were pretty good. walking distance to shopping mall.

very good breakfast. clean, nice pool area, wifi worked well.

the pool wasn't heated.

very clean. excellent breakfast.

no microwave in the room. no laundry facility .

the pool was closed was a bummer for the kids. but the stay was still great for them.

noise, beds not comfortable, gym very small and no room or equipment to use.

parking courtesy check out an hour later cool ice bucket provided view outside reward program that

i dont eat eggs but the kids love them they wanted more...

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

paid for the buffet breakfast for two and they didnt have it i was disappointed and looking forward to the

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

include a complimentary breakfast

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

gym had only one 45lb set of dumbbells and no other weights

the wifi speed is really good which i have never seen in most of the hotels

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

pool wasn't open yet...middle of june???

wifi signal was a bit weak almost every, had to contact tech support to get my laptop connected

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

kitchen

items for the kitchen were not available and one day toilet paper was not available

room with a kitchen including a full size fridge, electric range, and microwave

location is great. employees were super kind and hospitable. convenient parking lot.

guest laundry

ample parking for our big truck

clean, good parking, easy to get to, comfortable

pool

have good room service and cookies also they are 5 minutes away from my family and across the street is my

didn't notice a pool, but there were laundry facilities

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

breakfast was not what i expected

no wifi and i had work

full kitchen , friendly staff and clean room.

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

pool was nice

i had a pleasant talk with some of the morning breakfast staff

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really