great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

tight parking, but overall pretty good

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

excellent breakfast very nice staff very clean

breakfast is very varied

my kids say it all “this is a really nice hotel

very accommodating staff. good breakfast. great location for us. pool for kids.

everything and comfortable, good spots to eat walking distance plenty of parking, good rate initially then

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

clean rooms. nice showers. great shades to darken the room. nice breakfast.

parking

need occasional supervision by the pool.

room service did not even come around during our 5 night stay until we specifically asked the front

i had to walk quite a bit from parking spot but happy parking was free.

the pool was well kept and the lobby area was clean as

free shuttle to shopping mall

the pool was a really fun feature

free laundry room, pool, gym, breakfast, and some

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

it was nice that they had free washers for your laundry

dirty laundry carts left sitting in the hallways indefinitely

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the free breakfast was delicious

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

lots of loud kids on our floor until late. and over crowded pools.

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

location close to golf course staff helpful but under staffed

pool was outstanding to say the least and the location was amazing unfortunately the bar in the pool area was

no breakfast was a bummer on new years day

were across from the park and the kids loved that

left us ordering room service

the room, the swimming pool, the workout room and the laundry area

location and parking.

convenient location, overall nice room and furnishing. easy to stay with pet.

it sounded as though they had kids and they were letting their kids stay up all night

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

great breakfast, it was very clean, the pool and jacuzzi!

had asked for non smoking room

and smoking

i booked the non-smoking room however it smelled like smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

smoking rooms and 1st floor

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

clean, pet friendly, kitchenette

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

no wifi, shower drain was clogged, the bathroom was dark with no fan.

parking and the cost of breakfast

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the amount of space, the friendliness of the staff, the gym.

like that the room is very beautiful, the white with the purple, and there was nice kitchen area and doors into

have liked a cheaper breakfast option for my kids

large dirty laundry basket next to front desk all day

breakfast was the best i ever had at a hotel

parking lot seemed a little small, but it was a busy night..

wasn't enough parking

the gym and pool are also wonderful

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

laundry room was small and congested

great hotel. easy access. nice restaurant. great breakfast.

also the breakfast was better than most of hotel breakfast i

the kids that were running and playing outside my room and knocking on the door a running away.

wifi was very week

the laundry was priced rather high

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

clean, quiet, good location, plenty of parking.

breakfast was little repetitive but still great

* this particular location does not allow the playstation to connect to the wifi

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

room service not available due to covid

free parking, price

the check in was fast and easy! i loved the bar there for a night cap!

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

can outside by the pet area was over flowing

great location and pet friendly ud83dudc4c

pet

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

sunday, i had to do laundry

the bistro and bar was nice with friendly stuff

sheets smelled strongly of scented laundry soap

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

fact that the pool was too cold to use

breakfast was delicious...clean. staff was friendly and helpful.

they have an indoor pool but not heated very cold

dirty laundry was left outside my door for over 4 hours after my room was cleaned

great pool area with sauna and hot tub

the pool and room were nice,also the bed was a dream

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

clean,pool

we enjoyed the free breakfast array, including hot items

breakfast was simple, our kids like waffle machine

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

breakfast and room and size of pool and the underground parking super safe

gym and pool were good

gym was just too little

shades wouldn?t close so i felt everyone in parking lot could see in my room

girls loved the pool

good location, easy to access and plenty of parking

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the pool was closed but it was so hot out. whyyyyy?

pool

it was very nice , the staff were nice and the breakfast was great

if the pool was inside and open. but i completely understood because it was a cold outside.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

no laundry room

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all

gym has barely anything to work with at all(i know that not everyone works out but it would have

you are not pet friendly

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

breakfast items were

booked because it was pet friendly. was pretty clean and the staff was very kind.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee

the pool was freaking freezing

ants on floor in pool area

didn t appreciate my car being vandalized in parking lot

the breakfast bar and staff were all very nice

the girl who works the bar / breakfast restaurant needs a raise

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

parking

breakfast was the same every day, but not bad

breakfast is in brown bags that are handed over to guests in the lobby.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

french toast was an excellent breakfast.

the on-site restaurant has breakfast and dinner options and it's affordable

that it had a restaurant and bar on premises

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

quiet clean order to room laundry

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

had a microwave in the first floor and a laundry area

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

laundry worked w cleaning lady to clean room

even after i provided the laundry list of issues endured during our stay

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

great location, easy parking

pool water was cold

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

the gym was closed

breakfast kept up with refills

loved the guest laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

handy having a guest laundry and front desk selling detergent

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

parking.

the reservations. the paid wifi

-parking spaces within a few feet of the windows of hotel and exhaust fumes may enter the hvac

she was there when i checked in and helped to accommodate while i was getting my kids settled

spacious area. comfortable beds. lots of free parking space.

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

the kids were able to enjoy themselves instead of being trapped in a room

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

customer service, housekeeping, parking and location!! outstanding!

patio to courtyard, pool, comfy.

there was no bar in the lobby

no free breakfast like others hotel.

you can do laundry for free.

convenient, friendly staff, laundry facilities, gym, pool.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

location, private parking, exterior, interior.

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

even with it being pet friendly

hotel has a bar and fire-pits, lap pool and everything is spotless

the room was a decent price and there was ample parking around the sides and back of the property

situated on a golf course

view of the parking lot, no couch and tiny desk

extremely nice guest house of a golf club, everything here is so clean and decent.

golf course view

boutique hotel at an awesome golf course

best thing about the hotel was the lagoon and the room service

no additional linen and it takes 2 hrs for room service

very clean and comfortable beds. the breakfast was extra tasty.

breakfast and location

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

gym made me a little disappointed

the breakfast was delicious

was very helpful that we were allowed to take out our breakfast

service from the person that booked us in was excellent as was was the breakfast

my kids found old french fries behind the end table.

the laundry facility and the non working hot tub

breakfast, very nice managers complimentary drinks and snacks

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

and that the kitchen is closed on friday and saturday

lighting is a little to dark in the bar and lounge area

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the only little thing is the hours (9:00 pm is closed ) for the laundry

we were near the laundry room which we had to close the door since it was so dirty

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

room was busted up, van starts at 7am no food nearby room service was atrocious 'breakfast' was a

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

amenities (laundry), needs to be more welcoming

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi worked adequately

also the wifi needs to be updated

we were allowed to have our family pet

the door leading from the parking lot to the hallway was supposed to be locked, but never was

swimming pool and breakfast

should have been warned that there would be a charge for parking

good gym. clean room

was there no free wifi

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

the parking lot

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room and vending machines on premises but there s hours of operation

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

it was very convenient to hwy 90 and it allows pets.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

wifi in the room was not working too well

i love the pool they had! i also love the overall cleanliness and friendly atmosphere

the small breakfast and its limitation

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

breakfast was fine and the pool serviceable.

the pool was cold

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

parking seems distant

( the kids

parking was a pain but there was a convention going on

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

room service cleanliness

great gym facilities and we used it quite a lot

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

location and ease of finding/parking was great

no microwave in the room. no laundry facility .

clean breakfast great staff location was ideal

noise, beds not comfortable, gym very small and no room or equipment to use.

i wish the hotel bar had more selection of alcohol that i liked

the wifi was horrible. the children could not use their devices. this caused them to be ornary.

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

clean, comfortable, breakfast was delicious. the staff was, efficient , professional and caring.

would be nice if the gym would be bigger with some weights etc

every else was good but parking area was little compact

their pool wasn't in working order and we have three kids looking to swim

my kids enjoyed the pool and having kitchen in the room

would be nice to relax in the jacuzzi besides the pool

great breakfast

i wish the kitchenette area had more silverware but that isn t a big concern

i didn t like the breakfast but it was ok due to it being covid.

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

i loved their breakfast was pretty great as well

bacon for breakfast

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

room size, location, the bar downstairs

alerting out of town travelers that if you don't stay 3 days there's no room service.

location and room size. parking was free and easy.

the pool was closed.

very convenient. easy access to food an d golf

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen

everything but the pool area was cold. other than that we will be back for sure.

the pool was closed and it felt a little run down.

there is coin laundry on site

laundry was cheapest i have ever seen

laundry service

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

breakfast yummy

the pool made my son and my skin red and very itchy.

the staff were amazing!!!! super great to my kids and overall extremely accommodating.

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

the pool was a bit smaller than i expected.

i also enjoyed the pool

like a musty smell, they put me next to the laundry room where there was noise all the time

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

loud kids running the halls

there is generous parking in front

there was not enough disabled parking.

other ones were bar and restaurant

breakfast and bar were closed. some of the towels looked like make-up was left on them.

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

couple fighting in the parking lot with police outside our window

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

they also have a gym, computer room, indoor swimming pool and hot tub, so it s open year round

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

breakfast was the best i've ever had at a best western

parking was pretty tight. a lot of people taking advantage of park/sleep fly.

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my

parking was large and free

the drinks at the bar were over priced and the hot tub was not running

nice pool and hot tub

it had an on-site bar and restaurant which were very good and the location was good for o hare

location. free parking.

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

no microwave in rooms and certain things in the gym were not working

had like 4 younger kids playing hide and seek till 11:30

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

breakfast could have been a little better and i know it s a work hotel but the bar being closed on friday

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

parking lot is used by customers of other business

large room, comfortable beds, clean, not expensive, next to o'hare air port, free parking.

wifi did not work well on the third floor

i stayed a month & the laundry facility came in handy

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry is chargeable

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

free laundry also

even the laundry room and gym were a pleasure to be around and not dirty as others have been

along with all the room offered, there were also laundry facilities which were available free of charge to the

easy to cook, doing laundry, gym and easy to acess everything with all they have

free laundry, large room with fully equipped kitchen, friendly helpful staff

parking was a bit hard around 9 pm

no indoor pool

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were

parking lot layout is terrible

breakfast was excellent

great location, nice staff, good parking, clean room, appreciated a surprise upgrade

not enough parking.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

everything was great except parking

t have laundry detergent in the washing room should refill on this was the only thing i

the laundry room was easy to use with the app instead of coins

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry room was very high

room, laundry room available, cleanness, friendly staff, morning free coffee

they also have a guest laundry where i could wash my clothes

00 for candy bar that was charged to my room when i could have got cheap from a store

staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe

loved the access to the gym nearby and the breakfast and pool

pool was warm and my kids kept wanting to go

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the pool to cold

very clean rooms perfect breakfast

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

hotel was clean, our room had complete kitchen, wine glasses, etc

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

laundry on site was very convenient

, the pool was open with 1 hours block reservation spots

literally no toiletries provided - even a bar of soap

had to make a reservation to be able to use the pool

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

couldn't login to the wifi

it also had free parking

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

size, laundry facilities, delivery of food &/or packages to front desk

location lighted parking lot

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

no breakfast

there was plenty of parking in a well-lit parking lot

great bed! blue heron bar attached was fun and had good food.

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

free parking, free breakfast

thank you for having working ev chargers! we ll always stay here because of those!

one point the hotel was fully booked and we couldn t find a parking space

the bed was king size and it smelled like fresh laundry

breakfast is ready on time, staff in kitchen is efficient

best free hot breakfast we have had in a long time, and the welcome reception was an unexpected surprise

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

great pool hot tub

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

great location. friendly staff. very clean! starbucks in parking lot.

the breakfast was good

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

we could not get the wifi to work on either of our two computers. the room was rather small.

trash in parking lot,

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

a nice bar to finish the evening

pool open early and close late, free wifi, free breakfast.

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

in the evening bad quality of wifi

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking room 211, could smell smoke from other rooms and in elevator

non smoking room smelled like an ashtray.

wifi connection too slow soda and snack machines would only take coins

liked how they repurposed the old pool area into a pet friendly dog walk

the amenities: indoor pool, exercise room, laundry room.

i loved the peacefulness the pool and the breakfast was great

breakfast was clean and organized and yummy

it was very clean and the breakfast was delicious

the amenities: indoor pool, exercise room, laundry room.