location of the hotel with a surrounding greenery and golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

boutique hotel at an awesome golf course

situated on a golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

free onsite laundry is a huge bonus

the property had complimentary laundry room, gym and pool

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

bedding, parking, gym, breakfast

the gym was closed

over fifteen people multiple kids under 16 unattended

easy to get to. free parking. large room.

spacious area. comfortable beds. lots of free parking space.

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

the hotel had a nice heated pool for my kids

the pool was gross and the staff did not check in on it

pet friendly with good areas to walk pets

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the room service was friendly and quick and the food was good

breakfast was fine

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

but paid $77 for one night x 5, but had to pay for wifi too

pet friendly and lots 9f green space for walks

asked for late check out and was denied

even after i provided the laundry list of issues endured during our stay

there is a pool but we missed the hours it was open

nice pool, really good hotel

there is plenty of free parking

the pool was not working properly. carpet was worn and needed cleaning.

loved the guest laundry

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and hot tub

i went for a swim but felt the pool area was a bit outdated.

temp in pool area could have been warmer

well designed room, excellent, private, well maintained fitness/pool facilities.

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

wifi was not good.

the parking lot was extremely slippery when i arrived and left

open parking, for my trailer. great price!

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

breakfast was excellent

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

breakfast was great. and staff really nice and friendly.

need a little bit more towels when you re staying for two days, and more breakfast

breakfast is in brown bags that are handed over to guests in the lobby.

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

it was a good value for the money. however, the breakfast needs to be upgraded.

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

free parking, good pillows, good breakfast

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

room service was very timely

treated excellent by shuttle driver. great location for ravinia visitors !

the hotel provided a shuttle to and from the venue

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

it was a cozy one night stay. clean but slow wifi but good place nonetheless

smell of smoke in the back entrance of building , slow wifi

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

the parking lot

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

my other son also got a rash from the pool

laundry room was small and congested

rooms were kept well. excellent breakfast

extensive gym with a good variety of equipment

the room and breakfast were great.

needs to be more light on the parking lot at night because it s so dark, and a few vacant buildings are around

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

large rooms with kitchenette and all supplies

the room was very clean and comfortable. the breakfast was great!

the room was great, loved the warm pool and the bed was comfy.

there was no bar in the lobby

the pool was very quite dirty

breakfast was not included the front desk people and maid were excellent

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

pet friendly: i stayed there with my little dog and it was extremely pet friendly

it didn t have a pool

parking is no hassle at all, ample amount of free space

staff, quiet room, nice bed, everything worked in the room and kitchen, exercise facility was good enough

parking spot was rather far from the door. could use more lighting outside.

there were 15 kids in the pool all weekend, so we didn't have any chances to get a relaxing

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were

kids next door running up and down the hallway

the pool was fun for the kids

gym small

plus laundry facility is real bonus

, clean and reasonably priced laundry facilities)

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

i didn't feel safe to do laundry in the basement

needs cleaning, the rooms,hallway, laundry room.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

than expected and though a room was not ready for us just yet she kept us informed and let the kids come in to

breakfast. clean bathroom. nice fitness center. coffee on demand.

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

i did not like a long haul way. took some time to get to our room with little kids.

switched to the room near elevator because of small kids

breakfast great

location don't have restaurant a walking distance and the shuttle have a limited service hours

loved their gym work out set up !

shuttle was only available 430pm to 9pm and 830am to 12noon

clean facility and nice gym.

the outdoor pool. wish you had a year round pool.

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

wifi only

just at the pool was not working

guest laundry

the bar closes a little early!

staff friendliness,free parking, cleanliness,accesibility

pool

my grandson had so much fun in the pool

inconvenient parking

parking lot is a long walk with bags. can't imagine what it's like in the winter.

room service did not even come around during our 5 night stay until we specifically asked the front

free shuttle to shopping mall

it is a welcoming place everyone is so nice. lots of parking available. good service.

no change for laundry room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

like was that my stay was so short, and that i had to leave for the airport before the breakfast bar opened

they didn't have a pool

pool was smaller than i hoped

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

pool not heated

gym

nice little gym and pool

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks

we returned from the concert, the lobby bar was closed

the person on the front desk when we checked in was rude. room service was not provided.

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

clean pool

gym is a little small far from city, but close to highways and train

comes with kitchen area

wish they had laundry in the building

onsite laundry room

laundry room and gym are good

we liked the location and the shuttle driver was super helpful

pool area was so slippery that my kids each fell multiple times walking through

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

it had a kitchen included which seems very rare in any room i ve ever been in

shuttle service from the airport came back to pick me up

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

stayed here because it said it was close to the casino

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

the bar and restaurant was closed. there was a big floating in the hot tub

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

t get wifi passwords

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

no laundry facilities on property. no restaurant.

there is no coine laundry

comfortable room, nice breakfast and a decent little gym/swimming pool.

pet peeve: ironing boards without pads

great breakfast, great staff.

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

the front desk did not have change for laundry at any time

it is like swimming in the laundry room

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

needs a quarter machine or have laundry that takes debt

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

the breakfast was not breakfast. it?s muffin and coffee. but it?s appreciated. oh and no pool

no laundry

east is across the parking lot as well as a casino

everything especially the friendly helpful restaurant staff...and the shuttle!

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

room service info in hotel room - maybe it was on the tv somewhere but i wasn't going to poke

also, they have a laundry where i did my load and it just costed me $4

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

i liked the guests laundry which helped out during our stay

advertized public laundry but only starbridge customers could use their keys to unlock door

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

the , for this hotel, in the amenity, there is the laundry service

staybridge guest had access too the laundry and breakfast

our room didn t have a laundry bag.

no laundry

kids running around slamming the door

kids sleeping on the sofa didn’t get any duvet only blanket :(

which breakfast stayed open just a little later

laundry area looks like a dark dungeon, no lighting

squeaky beds. old and dirty laundry room.

like someone was doing laundry

the musty smell others complain about is just the laundry facility in the hotel

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

i ordered room service for breakfast which was really nice

also room service knocked on door too early 9 am to check if i was still

great staff. efficient check in service. quick room service.

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

came into town for the rivers casino and of course we had a great time

states this is a pet friendly hotel, no further details

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag

was great , from the staff , room , pool and breakfast

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any,

since it was being renovated, the pool was closed. but we knew that prior to booking

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

now, they ask that reserve pool time for you and your guests

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the free beer and appetisers, the pool was small but lovely and warm

hot breakfast was an extra charge even if breakfast is included in the room price

clean, fast and friendly room service

did not have breakfast . nice quite rooms. great location

only issue was that we requested a late check out which was confirmed by the front desk the night before, and

although there wasn't a full restaurant, there was a small area with tables adjacent to the bar with a limited

i could hear kids running down the hall, doors slamming, and the airplanes landing

the rooms and the gym

the hot tub ! pool for the kids .

also, i never received room service or towels

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

the breakfast was wonderful and the beds were very comfortable!

they accommodated our request for early check in. free breakfast

beautiful courtyard good breakfast

all basic facilities there, parking, coffee almost all day, very good food options just by in walking distance

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

specially a guy named dontreal he was part of the room service i believe

lobby, gym and the pool are excellent.

the pool area was great kids loved it !

hotel shuttle provided easy drop off at airport

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

no room service from hotel restaurant

your beds wouldn't comfortable at all and one of my kids had to sleep on the floor.

the gym had three running machines which worked well

large dirty laundry basket next to front desk all day

the staff was friendly. it was hard finding a parking spot at night. you

the gym and pool are also wonderful

breakfast was the best i ever had at a hotel

there was not adequate parking.

laundry basket full of towels still over flowing and all over the floor

my kids loved swimming

large comfortable room. nice bar and grill. pool, gym, sauna

my kids really enjoy being there i will go back and visit love the place

excellent price for the quality. staff was very courteous. airport shuttle very available.

no guest laundry room

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

everything except no laundry for guest ! that s extremely hard when staying a week or more

facilities, except for wifi, were nice and relatively new

size room, the laundry was a bonus

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

no plastic bag for laundry

real concern would be room service osnt that thorough before check in since things were found under the beds

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

location and shuttle to airport

the wifi was very poor!

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

it was clean, good amenities with the bar and starbucks

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

i didn't get to try the pool, as many families have were staying there at the same time, and it got a bit

they didn t have the room size i booked so some of my kids had to sleep on the floor

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

couldn't login to the wifi

the parking is free and it was a bed to sleep in

it was clean and the pool area was super great for the kids

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

to the airport accommodating early check in shuttle from airport wonderful breakfast

only downside we felt there was is that if you have kids with you and they are in the separate room on the

staff was friendly free shuttle service to and from airport room was big free breakfast

our kids always love your freshly-baked signature soft cookies

the sticker for the room service was difficult to find

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

easy to get to and from airport on the free shuttle

big separate shower top restaurant attached pet friendly with reasonable fee close to airport walking distance

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

room service food was great

shuttle to terminal 5

also i had to use the hotel computer and printer (the hotel wifi, and my cell services were soooo sloooow) and

the breakfast was delicious

breakfast was very good and room was very clean.

best breakfast buffet. great location. clean.

i couldn't connect hotel's wifi.

breakfast was excellent as were the accommodations

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

breakfast- awesome! customer service- awesome!

shuttle to ohare was perfect

was perfect kids really enjoyed the room and the swimming pool, definitely we are coming

wifi was really poor

shuttle driver was amazing

the wifi kept going out.had to mess with it for a long time.

so one of my kids had to sleep on the floor for 3 nights because they were out of double rooms

were told on phone by the hotel prior booking online that there is a $150 pet deposit but it is refundable

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

we were near the laundry room which we had to close the door since it was so dirty

the room they gave us was across the laundry room and getting super loud at 6am

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

room was busted up, van starts at 7am no food nearby room service was atrocious 'breakfast' was a

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

the room is also quite spacious and parking is free

friendly and accommodating staff, swimming pool with hot tub was great

4 star hotel tht doesn't have fred wifi or breakfast c'mon

there were many amenities including an indoor & outdoor pool, spa, and golf course.

were across from the park and the kids loved that

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the indoor pool was a welcome relief for the kids

bar and nice pantry to buy a couple of important items

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

should have been warned that there would be a charge for parking

i liked that there was some food right next door in case the kids were

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

breakfast pool rooms were so comfy

the pool was also very clean and well kept

four or five times and had no problem, this time my bathtub had no bar and in previous times never had a problem

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

it doesn t have a laundry facility to wash clothes

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

beautiful and spacious room and gym was fresh with plenty of equipment

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

more parking

only microwave available is at their snack bar area, near the pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

room service

facility and location was the best part of the trip, and parking was free

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

pool was exceptionally clean

were not notified of this) and sometimes they wouldn't

best gym in a long time

we loved the downstairs bar area

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of

i worked out before my flight and i love that the gym is open 24 hours

some guests not masked in public areas. room service was only in to-go containers

amenities (laundry), needs to be more welcoming

wifi connection kept dropping.

wifi advertised, but is slow and inconsistent

wifi was bad, internet signal was bad. not much on tv.

is no wifi included

on the odor, until i saw people with dogs in the elevator and realized that the hotel allows pets in the room

wifi kept falling

would love a bar open later

the gym seemed really nice at first sight but it was missing some key things; gym/yoga mats, water

the desk is roomy and wifi is decent

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

breakfast ud83cudf73 is great

everything was beautifully maintained from the lobby to the pool to our hotel room.

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the breakfast selection. and the laundry machines were broken down.

they even had laundry facilities upstairs

also the wifi is soooo slow you cant rely on it for anything

for example we were unaware that there was laundry facilities in the hotel

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

suite had a full kitchen

really loved the layout of the room, the awesome little kitchenette and island, the shower and the hotel in

the breakfast, laundry facilities, and staff are amazing.

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

in-room amenities, friendly staff, comfortable pool, free guest laundry

the laundry room was a bit dirty

gym and laundry are

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

pet odor in the room

laundry facilities on the premises is a great idea.

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

laundry room is ok

i didnt like the funky smell in the laundry/ vending area

no microwave, no laundry, people trying to open your door

the room, the swimming pool, the workout room and the laundry area

no towels in gym or pool, only 1 elevator was working.

the wifi was also down

pet fee is pretty high

didn't have breakfast