i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

its annoying having to keep logging into the wifi

people were rude kids rude running around unsupervised

no laundry room

kids running up and down halls all night long, slamming doors, yelling.

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

took a chance to try to get early check in and there was no pushback hey said your room is ready now hot chocolate

the cookies. the cleanliness. location. pool.

pool

too bad the pool wasn t working/open

kitchen facility in room but no utensils, dishes to go in microwave liked

the bathroom was small and closing the door was difficult. the pool had debris

good hospitality and parking is free.

quick to replenish food at breakfast

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

pool

gym was just too little

gym and pool were good

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

gym was clean

there is a swimming pool and gym

the bar closes too early.

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

easy to cook, doing laundry, gym and easy to acess everything with all they have

free laundry, large room with fully equipped kitchen, friendly helpful staff

laundry room had vending machines but no laundry soap for

it had a nice laundry room which i made use of

peace and quiet, laundry facilities, great staff

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the amenities: indoor pool, exercise room, laundry room.

breakfast was clean and organized and yummy

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be

it was very clean and the breakfast was delicious

laundry

i love the mini kitchen and the rooms are the perfect size.

no wifi, shower drain was clogged, the bathroom was dark with no fan.

free wifi & kitchen

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

pet friendly

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

place smells of smoking

kitchens close

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

there was plenty of parking as well

breakfast was good except the breads were a little hard

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

breakfast was delicious and varied, fresh and well tended

the breakfast was good the pool area was great the parking was nice housekeeping was evening

indoor pool

gym is not great

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

covid-19 restrictions meant that we had no amenities, room service or restaurant

the pool and workout rooms were very nice

gym had no hand sanitizer

washers and driers were free except for laundry soap and drier sheets

the laundry room was a bit dirty

free laundry room, pool, gym, breakfast, and some

it was nice that they had free washers for your laundry

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

dirty laundry carts left sitting in the hallways indefinitely

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

the day that i arrive there was a party there so the pool was not available.

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the pool was kinda small and no hot tub

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

our reservation said we had breakfast included but they indicated that this was a booking

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

that it had a restaurant and bar on premises

pool was outstanding to say the least and the location was amazing unfortunately the bar in the pool area was

friendly and accommodating staff, swimming pool with hot tub was great

the breakfast potatoes were a little cool. but edible.

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

it is a business hotel that is close to a golf course

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

laundry soap dispenser was dirty

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the room did not have a refrigerator. there is no hot tub in the pool area.

the ease of parking

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

friendly, upscale and loved the breakfast.

large dirty laundry basket next to front desk all day

was not expecting the private bedroom in the suite. kitchenette was super convenient!

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

everything was great except the lack of food allergy list on the breakfast bar.

i liked the space of the room and full kitchen and very quiet

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

the property is in a area in close proximity to a golf course which made it feel upscale

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

driveway (for parking) need a bit of update.

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

availability of parking and staff was friendly

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

pool was clean and easily accessible from our room

pool was out of order.

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

sheets smelled strongly of scented laundry soap

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

breakfast was very nice and offered a great variety

the pool was at the correct temperature and very clean

lots of parking

their website said restaurant in the facility and laundry service, there was none

they offer shuttle service for families attending the navy graduation

having to wake up and go to breakfast before 9. but its ok

we were able to get an early check in and that was great.

price is very good, breakfast perfect

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

the pool that was advertised was down and drained of the water the whole stay

wifi was there but lacking in connectivity at times

pool has plants growing inside the actual pool

the room, the swimming pool, the workout room and the laundry area

parking was free also

liked the view we had i liked the pool area the water wasn t cold at all it was nice and warm the room was

were up on the second floor, and it seems alot of families with kids were on the first floor

the website claimed parking cost $5 per vehicle but desk manager advised me it was free (thankfully)

even if you choose non smoking room, there is smoke smell in the corridor :(

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

smoking rooms and 1st floor

i booked the non-smoking room however it smelled like smoke

had asked for non smoking room

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

the hotel was very clean, breakfast was fantastic and the overall environment was very pleasant.

to visit our new sailor after graduation and give him his own space/ bed & bath we used the kitchen

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

the spa was very relaxing

the breakfast was wonderful the pool was great the front desk people were

shuttle service was a plus as well

i was able to cook breakfast and dinner in the room!

staff was amazing. breakfast service was amazing.

the kitchen

i also didn t like the breakfast

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

clean and friendly. breakfast was great.

friendly, helpful staff. very clean and comfortable room. excellent free breakfast.

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

convenient, well lit. easy parking, comfortable rooms!

clean and modern property, easy parking. great facilities.

the breakfast hours were not long enough.

they have free laundry facilities!

free laundry facilities were an added bonus

i loved the complementary laundry and although i didn t use the gym, there was one

everything..spacious room gym free laundry friendly staff etc

the laundry machines were an unexpected bonus

parking is a bit far in adjacent lots.

the pool was well kept and the lobby area was clean as

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

there were no kids in it the two days i was there which is odd

pool was cloudy

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

kitchenette

pool had a lot of wild kids that parents were not doing anything about

pool are had a little hot tub and my kids really enjoyed swimming

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

pool had a lot of wild kids that parents were not doing anything about

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

wifi connectivity

the room set up & opportunity to travel with our pets.

pool outside no hot tub

pool was freezing

have liked a cheaper breakfast option for my kids

vicinity was good. lots of parking. very nice hotel.

the breakfast i really enjoyed it hot cocoa my favorite.

it odd that the room had a kitchen, but absolutely nothing in it

was great that there was a full kitchen

kitchenette

tollway off/on-ramps, small kitchenette, kitchen supplies easily available at front desk, ample parking

laundry room needed more washer and dryer.

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

there was dirty laundry from other rooms that stayed in hallway our entire

garbage in laundry room wasn't emptied our entire stay

my room was directly across from the laundry room andy cleaning staff were loud at all hours

the pool

the breakfast could have had more than donuts,juice, milk, and fruit cups.

ice machine on floor did not work breakfast offered was minimal

the breakfast

very expensive breakfast

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

kids were free

didn't get adjoining room and was traveling with 6 kids.

had plenty of handicap parking.

nice with premium cable and wifi

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also enjoyed the pool area and lobby for relaxing

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

free wifi was absolutely horrible to the point we had to turn it off in order to actually use our phones

to six flag great american park, indoor pool, spacey rooms, good price for what you get, free parking

(agreed to a two queen room instead of a king, no differ of compensation) wifi did not work, had to do conference

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

laundry room very convenient with new w/d

my kids loved the pool! the beds were very comfortable and location was great!

i asked for a different room and that room was worse because they allow pets and no one really cleans

it was a great surprise and the kids just loved it

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

great breakfast and helpful staff

like the fact majority of parking is for diamond members also the beds where extremely uncomfortable as well as

nice clean outdoor pool and good free hot breakfast

great bed! blue heron bar attached was fun and had good food.

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

great place for kids to enjoy their vacation and the water park was well maintained too

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

the long hallways and its freezing when u come out pool

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

the breakfast was great location was excellent

the powdered eggs for breakfast. please do something about this.

the breakfast was delicious, and overall, it was a comfortable, welcoming stay

puddle caused by melting snow/rain right behind car handicap parking space to the left of the lobby entrance

laundry room was small and congested

pool and breakfast was closed. state restrictions though.

in the evening it can get a little noisy with people in the bar area

the omlet bar and complementary reception both exceeded my expectations

internet speed was excellent for kids streaming google meets during elearning

free breakfast and nice cozy rooms with fridge and microwave

wifi didn't work

for just a basic room no microwave or breakfast it was really not worth $65 a night.

there was no breakfast.

the continental breakfast was terrible

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

my other son also got a rash from the pool

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

they had laundry.

laundry worked w cleaning lady to clean room

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

quiet clean order to room laundry

breakfast was basic and filling

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

breakfast was the same every day, but not bad

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

the bag breakfast

wifi doesn't work

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was great. and staff really nice and friendly.

property was clean, breakfast was great, staff was friendly!!

front parking and reception area.

* this particular location does not allow the playstation to connect to the wifi

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

the parking lot needs some work

location and truck parking

clean, pet-friendly, affordable

dirty laundry was left outside my door for over 4 hours after my room was cleaned

sports bar was underwhelming

their is no microwave and room service doesn t come to the room and clean

no outdoor seating. poor pool area.

the pool was little cold and a bit dirty.

me and my kids like the room and the pool

breakfast great

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

great breakfast. great price.

older folks or those with bags and kids may not appreciate that

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

well lit, good access to doors for parking

nor do they have a fitness room, yet gym next door

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

the laundry facility and the non working hot tub

there was a considerable amount of bird feces spread out in the handicap parking area

big parking area close to the main doors

pool and hot tub was clean

free parking!

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

the room was also near the laundry with very high humidity

even after i provided the laundry list of issues endured during our stay

i recommend that anyone taking their pet ask for the 1st floor

there was no breakfast at this location ... and no restaurant or bar open!

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

great location, easy parking

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

breakfast was adequate but not the greatest

free parking

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

pool table, jenga, cozy couches, tables to sit at

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

paying for each individual pet.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

no additional linen and it takes 2 hrs for room service

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the pool was too cold.

the indoor pool and hot tub were clean and warm

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

( the kids

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

but paid $77 for one night x 5, but had to pay for wifi too

i had to download a remote on my phone and the wifi was

no wifi, there is no need to charge your customers for wifi.

the gym was filthy and equipment was broken

lovely, comfortable rooms and free shuttle to ravinia.

really appreciated the shuttle to the ravinia pavilion

parking lot was filled with pot holes, terrible

shuttle , staff

great location, friendly staff, great breakfast .

my kids enjoyed the pool and having kitchen in the room

exactly what i was looking for!! a nice kitchenette with bed in different area!

loved the room, breakfast, and pool

great breakfast

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

on and off access to interstate 90, room features, breakfast and free parking

good free breakfast and the pool seems a hit with kids

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

cleanliness of the room, gym, pool

breakfast was good, and there was plenty of parking

1 bar of soap on bath matt on the floor for shower, none for sink

parking was large and free

kids ran around during the night

spacious area. comfortable beds. lots of free parking space.

parking. checkin.atrium

the pool not clean

only thing that i could say that i didn t like was the coffee at the bar area

convenient, friendly staff, laundry facilities, gym, pool.

nice laundry with no charge to use machines

free onsite laundry is a huge bonus

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

you can do laundry for free.

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

i stayed a month & the laundry facility came in handy

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry is chargeable

laundry room

no microwave in the room. no laundry facility .

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

pet friendly with a good amount of grass outside to walk, which was great when traveling with our

the pool was warm and my kids loved it very much

location, wildberry 4 minutes away for brunch, woodfield mall 10 minutes away, free parking and wifi, fast

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

could also use a complete room service food menu in room

gym had a good deal of equipment breakfast was very

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

small gym facility

bar was delicious and our young grandsons were most pleased with their breakfast choices

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

the pool was very cold

golf course view

boutique hotel at an awesome golf course

extremely nice guest house of a golf club, everything here is so clean and decent.

view of the parking lot, no couch and tiny desk

location of the hotel with a surrounding greenery and golf course

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

pet friendly, unfortunately the guests didn't clean up after their pets.

breakfast was excellent as were the accommodations

i couldn't connect hotel's wifi.

even gym room was well-kept

room was spacious and clean. good breakfast. kids liked the pancake maker.

very clean very friendly staff great breakfast great location highly recommend!