good location for my needs, free parking, guest laundry,indoor pool and workout room

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

the front desk did not have change for laundry at any time

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

it is like swimming in the laundry room

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

i guess the parking situation isn t great because the lot is in the back end and the entrance is all the way

secure and adequate parking

convient laundry area, gym and

microwave not very clean. nor the laundry

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

inside the room everything was clean and there was a mini kitchen without a stove

efficient with room service + house keeping

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

there were no room service as short of staff.

reservation was the lack of hotel shuttle/ transportation to the airport

lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

room service had a 6% charge plus a 20% service in addition to the sales tax

original server kept forgetting our drink orders and then disappear until we finally went to the bar to put our

bed was very clean, and i was happy there were both a gym and a pool

pool

laundry basket full of towels still over flowing and all over the floor

the room had a lovely design and the gym, pool, hot tub, and sauna exceeded our expectations

my grand kids enjoyed the indoor pool

quiet, close to airport and has every 30 minutes shuttle between airport and hotel.

the kids movies that play in the pool area

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

it was close to rivers casino. very clean.

really easy to navigate, it's walking distance from the casino

no laundry

the location was across the street from rivers casino

there is a casino right across the street with a few restaurants to choose from

it was close to the casino and the breakfast buffet

no pool small gym

was great, bed comfortable, pool amazing, 3 minute walk to the casino

staying with myself and two kids and had room for everyone with the king and sofa bed

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

proximity to airport, casino, and restaurants.

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

breakfast was great and shuttle services to go to the airport

can t rate the free wifi, as there was a technical problem in the area at the time, and there wasn t any,

breakfast , they always clean the room, friendly staff

although there wasn't a full restaurant, there was a small area with tables adjacent to the bar with a limited

clean, fast and friendly room service

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be

gym

no breakfast provided

great for kids though

no room service

handled the concerns with the kids running down the hall and slamming doors immediately

the hot tub ! pool for the kids .

also, i never received room service or towels

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

breakfast was ok, location was perfect for a layover shuttle service was appreciated

should have a whatsapp or wifi option to secure or request shuttle

room service for food would have been nice

clean, kind, professional and helpful staff, great bar and beautiful interior. loved it!

i requested a late check out but, after seeing how dirty the room was, i left early

airport shuttle service was very efficient

cleanliness and service. breakfast buffet was excellent!

and the pool was very nice

easy access to airport. good connection with terminal. prompt room service. easy check in.

have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free

the pool was closed until further notice for maintenance but that s not a big deal

also, shuttle driver didn't show at all for the first appt

the price of drinks/food. the difficulty of finding the pool and gym.

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

need larger pool w hot tub; broken handle on dresser

decent restaurant, great location, relaxed covid restrictions, early check in

no room service

the bar in the hotel

easy to get to and from airport on the free shuttle

convenient shuttle and uber isn't expensive either

our kids always love your freshly-baked signature soft cookies

the sticker for the room service was difficult to find

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

super pet friendly

bed was very comfortable, the room service was warm and fast, it's super close to rosemont theater

their shuttle from ord was challenging

the laundry area with amazing snacks to purchase was a plus

great laundry facilities, very useful to have

it has a kitchenette and a laundry room

plus laundry facility is real bonus

needs cleaning, the rooms,hallway, laundry room.

free parking

the pool was fun for the kids

ask for the staff not to enter my room and they stilk try to come in one day they stress my pet a lot the good

breakfast

breakfast, big family suite of two rooms, big beds, room amenities were great (kitchen), friendly

guest laundry

we loved that the pool was indoor and outdoor.

my grandson had so much fun in the pool

i ordered room service and the food was not worth the price they charged.

the location is great. the hotel staff are wonderful. the bar is also great.

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

hotel near the airport with shuttle and nice fitness center

beautiful and spacious room and gym was fresh with plenty of equipment

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

george at the bar was everything exceptional i loved it looking forward to staying

lack of vegetables and fruits at breakfast

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

pet fees: last year i had the pleasure to stay in one of sonesta's hotels in los angeles

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

also being a marriot member it has perks with late check out

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check

our room service included gratuity, however when asked to sign receipt, we felt obligated to add

nice little gym and indoor pool

had to leave too early to try breakfast

breakfast could have had more options

nice little gym and indoor pool

pool not heated

no laundry facilities on property. no restaurant.

there is no coine laundry

free shuttle to airport, use of gym, excellent wifi, huge room

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

i did not check the gym or pool though

our room didn t have a laundry bag.

no laundry

breakfast was over too early.

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

shuttle driver was rude

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

wifi

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

advertized public laundry but only starbridge customers could use their keys to unlock door

the , for this hotel, in the amenity, there is the laundry service

staybridge guest had access too the laundry and breakfast

staff were friendly, room clean , beds comfortable as guest laundry

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

rooms where clean an just wished they did a better service in the food for breakfast in the morning but overall

one improvement, add a hot tub to pool area

pool and yhe fact that breakfast was included.

pet fee is extremely expensive compared with alternatives.

the room was very comfortable - great breakfast and gym.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

liked the bar area & rooms were very clean, spacious &

also there was no room service

they had a gym but i will not be staying there again

you feel you are in a laundry cleaning area

like someone was doing laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond

no room service book in the room. no ice machines. no fridge.

not stay on 4th floor under the gym

24hour gym is

, great location, shuttle to the airport

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast options could have been better

very close to good options for eating, very spacious and clean room, very friendly staff, nice breakfast

there was a shuttle

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

laundry facilities on the premises is a great idea.

laundry room is ok

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

location to the allstate arena is incredible, saves so much money on parking

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

a gym, also closed

room service was the best

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

going around but if you needed anything they brought it to your room free breakfast was very good room service

poor wifi interference on

they don't have wifi they are laying when you check in

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

beautiful room with awesome view of the golf course! loved everything of the glen club

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the wifi was terribly slow

situated on a golf course

boutique hotel at an awesome golf course

pro: great gym, great size room

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

over fifteen people multiple kids under 16 unattended

free parking was great

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

website stated laundry services-none available

gym, pool, food not great...

stranded at ohare airport with my 2 little kids

check out at noon, included an airport shuttle and free wifi.

i found the bus shuttle to the airport extremely convenient because it ran frequently throughout the day

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

missing the shuttle bus to the hotel...

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

having a laundry facility and gym on site was fantastic

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

good gym and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

ants in room, door to room was hard to close parking was poor

location was good and free parking is available. there is also washing machine in the hotel.

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

and quiet, laundry machines easy to access and functionally good

it has laundry

also, laundry on the floor

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

loved the guest laundry

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry broken, no bath tub

th a nkful for the laundry room

laundry out of order

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

bedding, parking, gym, breakfast

ample parking

even after i provided the laundry list of issues endured during our stay

old and musty. very dark parking lot.

staff, pool, room setup

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

very friendly and helpful staff. free parking. pool.

rooms were next to the laundry room

crowded parking, self serve laundry not working,

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

wifi was not working when i check-in, and there's no it to help as it was sunday night

room service was reasonably priced

the property had complimentary laundry room, gym and pool

convenient, friendly staff, laundry facilities, gym, pool.

free onsite laundry is a huge bonus

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the grill and free laundry

lack of any kind of complimentary breakfast. even a danish would have been nice

the pool was gross and the staff did not check in on it

pool and gym were very nice.

the room service was friendly and quick and the food was good

pool and gym were very nice.

great location, great front desk service, good access to laundry and vending machines, good elevator service,

they even had laundry facilities upstairs

the breakfast selection. and the laundry machines were broken down.

need to install laundry vending machines in your laundry room

parking attached, 24 hours reception, close to public transport, big comfortable room, stable wifi

the bathroom had a step in bath and no bar for the (very low) toilet

the wifi kept going out.had to mess with it for a long time.

gym decent weights and cardio and a bonus peloton bike

great desk and bar staff!

the pool and hot tub were clean and fun

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

bar availability and availability of food seemed inconsistent

simple but good breakfast

no room service but the lobby was pretty.

would love a bar open later

next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend

bar open till 1:30 am

breakfast, nice choices and good value

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

no plastic bag for laundry

they have a coin laundry we found great after road

size room, the laundry was a bonus

needs update: front has no place for luggage storage, no laundry room, entire place feels old

location close to the airport and restaurants, friendly staffs, secure free parking, free wifi, breakfast and

pool was under renovations, but they had also just upgraded to the

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

breakfast sched is too early. no swimming pool. wish you have one.

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

wifi was pathetic

my room was on the first floor and free parking

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

room was dirty and kids were running around in the hallway

other ones were bar and restaurant

the staff the cleanliness the pool the hot tub and super comfy beds

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

great pool area with sauna and hot tub

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

also, free parking for any type of car

price, staff, location, free parking

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

pet friendly. good value. courteous staff. clean accommodations.

is a little sketchy with tweakers constantly hanging out in the parking lot and possibly living at motel 6 but

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the breakfast was very good with a lot of options.

i didn t make it to breakfast

property was clean, breakfast was great, staff was friendly!!

clean, quiet, good location, plenty of parking.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

wifi wasn t working unless you stood in the hallway but as soon as you enter the room no signal

location is close to airport and it has good ac/parking.

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

location was good. i did not eat breakfast

how clean it was and the pool

pool was well cared for

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

there is laundry room for the guests

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

room rate than i was charged; window was left open when i arrived mosquitoes in room; unsecured wifi; free

wifi accessibility could be improved.

wifi was on and off

wifi is not excellent, so that's problematic

wifi was unreliable especially in our room. had a kitchenette but no dishes/silverware

parking lot was filled with pot holes, terrible

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

frustrated that there was a charge for wifi.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

parking area torn up

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with

we enjoyed the hotel bar at the end of the night

no room service

individual ice bags, complimentary water and beautiful coffee bar was a bonus for me

there was a coffee pot in the room; kitchen closes too early, we returned from a play at 10:30 and wanted a

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend

there are kids everywhere

did not like that you had to have your parking tickets scanned every time you left

parking ramp, great location, modern decor, friendly & professional staff, best breakfast ever

traveler and i had to squeeze between a fire extinguisher enclosure and some fencing in the parking garage where

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

the outside entrance room was onveniently located with parking

parking can be questionable, but we had no problem in their private lot.

very nice room and bed. loved 2 closets and kitchen

parking was just outside the door

there is no guest laundry but the coach light coin laundromat is 10 minute walk on broadway

location next to the l was great with kids.

the wifi was not working for half of our three-night stay

the process was easy. late check out was a blessing.

wifi is the worst so far in my experience

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

free wifi

layout of room was a bit awkward for luggage. wifi was a bit iffy at times.

the value for the room was very reasonable, there were several amenities available, and the wifi signal was

the only complaint i have is the wifi was a bit spotty, cutting in and out from time to time.

spacious room/suite that was nice and clean. ample free parking available.

room service seems to each scheduled

drinks in the lobby bar were very expensive

very convenient. easy access to food an d golf

reserved a parking spot here for about 2 weeks

i could also hear that i believe the laundry machines running

nice room, nice breakfast

terrible wifi

did not like that the wifi was extremely poor

breakfast was good; replenished and menu items changed daily