on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

when i asked where laundry was, i was told it's only available from 5pm to 8pm

smoking rooms, had coffee, staff was friendly

came to the door with special service like breakfast accommodations

great laundry facilities, very useful to have

the laundry area with amazing snacks to purchase was a plus

plus laundry facility is real bonus

it has a kitchenette and a laundry room

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

with all the traffic and kids i didn t see anyone wiping tables that so unsanitary

kids next door running up and down the hallway

the pool was great too

the kitchen with stove, fridge, and a few dishes was a nice touch as well

beautiful service, very clean, delicious breakfast, adequate parking, best overall experience!!

also a complimentary breakfast each day was great

included breakfast was delicious

good choices at breakfast. very clean. great setup for traveling with kids.

would be nice if pool was open 24 hrs like the gym

breakfast area plenty of room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

guest laundry

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

my grandson had so much fun in the pool

staff friendliness,free parking, cleanliness,accesibility

great location, not too far from airport. good parking facilities. close to restaurants.

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

golf course view

extremely nice guest house of a golf club, everything here is so clean and decent.

son had a blast playing golf for three days during spring break; staff went above & beyond

situated on a golf course

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

needs a quarter machine or have laundry that takes debt

it is like swimming in the laundry room

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

the front desk did not have change for laundry at any time

free laundry and pool and the exercise room, adds to the positive experience

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

you can do laundry for free.

nice laundry with no charge to use machines

free onsite laundry is a huge bonus

free parking was great

the kids were able to enjoy themselves instead of being trapped in a room

this hotel was a good stop on my road trip due to the free parking

over fifteen people multiple kids under 16 unattended

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

the pool was gross and the staff did not check in on it

pool had mildew/scum all along the bottom and was not swimmable

the shuttle that could be scheduled to reach local places was easily

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

had a lot of problems with the wifi. had to switch rooms several times.

i had to download a remote on my phone and the wifi was

there used to be a guest laundry but it was no longer functional

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

free breakfast and wonderful front desk staff. also free laundry machines!!

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

bedding, parking, gym, breakfast

even after i provided the laundry list of issues endured during our stay

there is a pool but we missed the hours it was open

environment, easy to reach airport, good parking place, easy to reach office

old and musty. very dark parking lot.

very friendly and helpful staff. free parking. pool.

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

breakfast was excellent and staff were genuine and pleasant to speak with

wifi is good

poor wifi interference on

they don't have wifi they are laying when you check in

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

inside the room everything was clean and there was a mini kitchen without a stove

breakfast had several options including hot breakfast items

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

that it was pet friendly

wish there was room service

proximity to airport, casino, and restaurants.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

held bags since early check in wasn t available.

staff was excellent! next to the casino, walking distance.

unable to get wifi on my phone

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

again, could have gone down to the bar, but just figured the coffee machine should be good enough to heat water

the wifi worked flawlessly everywhere in the facility.

good location, pool for the kids

the pool is by far the best pool

no laundry

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

room was smallish and 2 twin bids barely fit 2 adults and 2 kids.

close to restaurants and casino

the shuttle service, clean comfort rooms.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

i like the room service and the breakfast was delicious

breakfast offerings were nice, parking was free and available, room was nice and as expected

a gym, also closed

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

convenient free parking. friendly staff. great sleep.

they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

really nice staff and i loved the pool nice area too

room service

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we

laundry basket full of towels still over flowing and all over the floor

the kids movies that play in the pool area

clean room, hard ice, prompt room service

clean room enough space we stayed on weekend and they had movie shows for kids

hotel restaurant and bar open late. clean and friendly.

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

the check-in process took longer than expected. the shuttle was not very comfortable.

clean. lobby bar was nice.

i would like it if the pool was bigger and if there was a bench to sit on out front while waiting for the hotel

gym

no room service or room cleaning

gym, while functional, is poorly arranged and cramped with cold, stark decor

no breakfast provided

as im talking to front desk and she had two kids next to her, not sitting

wings from bar downstairs and was disappointed in the fact that specifically ordered wings with sauce on side

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

great for kids though

the hot tub ! pool for the kids .

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

they had a gym but i will not be staying there again

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty

shuttle service is great, and the breakfast was very good

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast options could have been better

comes with kitchen area

loved the breakfast,

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

the breakfast particularly the egg and sausage never had we had eggs this bad

the breakfast was

the room was clean and quiet with strong wifi. the breakfast was quite nice.

there is no coine laundry

no laundry facilities on property. no restaurant.

also the food and drinks at the hotel bar were awesome along with the bartender

staff was very helpful ans the breakfast buffet

no sweets at free breakfast

dirty laundry was left outside my door for over 4 hours after my room was cleaned

like the bed and room, they allowed me early check in

no outdoor seating. poor pool area.

temp in pool area could have been warmer

their is no microwave and room service doesn t come to the room and clean

our room didn t have a laundry bag.

no laundry

the beds where comfortable. the kids enjoyed the pool

that we don t like but maybe to improve the heater in the pool, in the website says all year round so we expect

kids running around

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

the shuttle service was very good and easy to use, laundry facilities are free to use

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

also, they have a laundry where i did my load and it just costed me $4

laundry

the access to laundry, vending and a workout room were all great

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

they had laundry options and also breakfast

gym was tiny and only had one elliptical and one treadmill in a space the size of a bathroom

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

the , for this hotel, in the amenity, there is the laundry service

i liked the guests laundry which helped out during our stay

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

staybridge guest had access too the laundry and breakfast

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

location and the bar restaurant. room was very nice.

came into town for the rivers casino and of course we had a great time

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

amenities include gym, parking but didn't say we had pay for it which was misleading

to the airport and they have room service and shuttle services

the musty smell others complain about is just the laundry facility in the hotel

facilities laundry room was out order

laundry area looks like a dark dungeon, no lighting

like someone was doing laundry

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

didn’t like that there wasn’t much to do with kids around the area

the wifi is very essential to business travelers

wifi was the best i have experienced in a hotel

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

shuttle to ord was prompt at 5 minutes after every hour

room service was fast and food was delicious!

very close for the train station very pet friendly

pool was closed and no breakfast. the bar may have been a bit pricey.

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

it was clean and the pool area was super great for the kids

she was so kind to my kids and made every thing a breeze

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

the pool area was clean

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect

food room service

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the

the gym could be better as compared with hyatt regency (downtown chicago)

was not aware this was a pet friendly hotel

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was

the bathroom had a step in bath and no bar for the (very low) toilet

pool was nice, the whole property was modern and clean and well-maintained

love the wifi service

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

clean, pet-friendly, affordable

great location and pet friendly ud83dudc4c

it is close to public transportation and also has a parking lot for those with a vehicle

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

our stay included a breakfast buffet which was an added bonus for us

the breakfast buffet was excellent. gym and fitness center and pool was great.

the breakfast was good, lovely fresh orange juice, fresh fruit was good with yoghurt, cake/muffin type

unable to access room service at all

it sets the bar for the entire hospitality industry

was clean, functional (except the grab bar on the shower was not easily accessible (it was next to the faucet

room service cleanliness

free parking, good pillows, good breakfast

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

nice location, roomy parking, easy check in-out

breakfast was little repetitive but still great

parking was very limited.

need to install laundry vending machines in your laundry room

they even had laundry facilities upstairs

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the breakfast selection. and the laundry machines were broken down.

gym allows only 2 people. do not clean your room till 5 days. no food ir dining.

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

was perfect kids really enjoyed the room and the swimming pool, definitely we are coming

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

breakfast- awesome! customer service- awesome!

really liked their entrees and the food was way overpriced, especially if you re traveling with kids

next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend

no room service but the lobby was pretty.

moved us up to 8th floor facing street, which we wanted, and the gym equipment was good.

that this hilton allowed pets--its hard enough to move from a a state and after a 20 hour car ride--and have

it doesn t have a laundry facility to wash clothes

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

the shuttle drivers, i can't express my appreciation enough

we enjoyed the food and the bar as well

laundry located in second floor accessible by payment which is ok but the washing machines and

free laundry

for example we were unaware that there was laundry facilities in the hotel

nice gym in the hotel

they separate out rooms that allow pets and rooms that don't

i worked out before my flight and i love that the gym is open 24 hours

told pet deposit was $50 for stay

not stay on 4th floor under the gym

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of

on the same page with communication of how to park or how it works at check in , and finally no wifi for my room

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

no microwave, no laundry, people trying to open your door

laundry room is ok

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

breakfast was basic and filling

the bag breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

parking

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

awkward to get out of the parking lot sometimes

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

well lit, good access to doors for parking

gym is so basic it hurts, but if you know how to train you'll do something with it

the pool was very quite dirty

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

no change for the laundry room.

breakfast, room space and cleanliness and shuttle service

i wish the pool was bigger

thought the breakfast could have been a little better

breakfast was simple, our kids like waffle machine

great breakfast. great price.

kids running up and down hallway

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

parking fee (tho valet staff were wonderful); paid $35 for an average tasting room service pizza

loved the heated pool

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

hotel is only a short drive from o hare and offers a shuttle to and from the airport which was perfect and

the staff the cleanliness the pool the hot tub and super comfy beds

pool and jacuzzi also parking was very easy

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

like a second class citizen once more profitable guests showed up, hotel was completely full of kids ton of

size room, the laundry was a bonus

no plastic bag for laundry

they have a coin laundry we found great after road

size of laundry room and exercise room

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

wifi had no signal

laundry facilities on site

onsite laundry facilities at a reasonable price

laundry facilities on premises

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

website stated laundry services-none available

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

reason why i wanted to stay here and to much chlorine in the pool

stranded at ohare airport with my 2 little kids

the restaurant and pool were not open.

laundry room was small and congested

friendly pricing, the breakfast was good, and the staff was awesome

was clean and kids friendly with other kids and parents but the ones that didn t have kids seem

the bar was great and the food

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

i like the that it has a gym and laundry room

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

good gym and laundry

having a laundry facility and gym on site was fantastic

also, laundry on the floor

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

and quiet, laundry machines easy to access and functionally good

they do not offer an airport shuttle or on site free parking

also a laundry room

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

this is the first time i was at a hotel without a microwave or laundry room

wifi

cons were all about facilities that were not available, namely the hot tub and laundry

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry out of order

th a nkful for the laundry room

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

parking lot was extremely icy - it seemed like it wasn't shoveled all winter

breakfast time was so fast and early wish it had a pool or hot tub

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

crowded parking, self serve laundry not working,

rooms were next to the laundry room

room, breakfast, clean

no password for wifi

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

clean, good breakfast, free parking

only complaint would be parking is always full, but otherwise it was wonderful

need shuttle to airport

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80

a petri dish for covid

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

they have a nice pool here , but it was unable to open because of the covid

much better value than downtown and with free parking and windows that open we are able to get two rooms here

very comfortable and spacious room. superb pool

parking was some distance from the entrance, however, valet parking was available.

inconvenient parking

needs update: front has no place for luggage storage, no laundry room, entire place feels old

the breakfast exceeded our expectations

had a pool but could see through the ground floor window that the pool room is being used as storage and

not when the kids not i needed to listen to for four hours

the pool was close

were never in the 5 days we stayed, able to get a wifi connection

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

the breakfast was delicious

room was spacious and clean. good breakfast. kids liked the pancake maker.

breakfast was very good and room was very clean.

didn't really like the parking lot but maybe there was some better parking that i didn't see.

the pool area was very clean and very safe expecially for younger children

the pool was not open to enjoy and neither were the computers.

the pool was closed and it felt a little run down.

i also liked that parking was free

we were near the laundry room which we had to close the door since it was so dirty

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the room they gave us was across the laundry room and getting super loud at 6am

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

called for room service never got a response

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

limited parking

laundry room and vending machines on premises but there s hours of operation

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleanliness of the rooms around the area so is the laundry room

bar and nice pantry to buy a couple of important items

was there no free wifi

free parking.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

i liked that there was some food right next door in case the kids were