parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

great location, clean facility and super nice staff!! great breakfast!!

i thought it had an indoor pool. i should ve double checked.

the location and pool with bbq and basketball court

we only knew there were other guests there by the cars in the parking lot

dishes included in the kitchenette really made it feel like

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

parking

breakfast available for purchase and nice bar for evening night cap

clean and nice. classy decorations. great parking. friendly staff.

clean. had a pool and gym.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

the floor on the swimming pool was a little aggressive.

extra cost for parking ud83dude12

parking was at a minimum

room was spacious, clean and the pool was awesome!

breakfast was very good. my stay was perfect.

very modern. nice pool and workout room. 2 bedroom suite was very roomy

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

they also have a guest laundry where i could wash my clothes

was going to be a wedding reception going on because it was very loud and we couldn t find a parking place

and easy parking every night

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents

the check in staff was rude and unorganized the wifi was spotty

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

highly recommended, clean room, good location and nice breakfast.

free parking and breakfast was an awesome perk

all the parking stalls are on the narrow side, still no excuse to damage someone else's vehicle and do -0-

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

don't provide shuttles to chicago ohare airport

pool was a disappointment for my kids who were looking forward to swimming on vacation

loud kids running down the hallway after 9pm

pet friendly

the bed was king size and it smelled like fresh laundry

little happy hour, nice pool for the kids

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

the jacuzzi tub and fireplace in my room were very relaxing

great pool hot tub

the laundry room was very high

the laundry room was easy to use with the app instead of coins

t have laundry detergent in the washing room should refill on this was the only thing i

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

location and parking

laundry on site was very convenient

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

parking was ample

was trash all over the parking lot

arranged for a late check out and the staff did not communicate that to each other

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

breakfast was very minimal

it was nice they had bar downstairs it was very clean

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

full kitchen in room, facilities, breakfast

great location. great value for the money spent. free parking. lots of restaurants near by.

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is generous parking in front

rooms were spacious clean and nice i like the pool and like having to make a reservation

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

breakfast is terrible, no dishes, expensive laundry, expensive stay

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

has laundry

there is coin laundry on site

room spacious room good breakfast laundry area clean and all machines working friendly

laundry service

laundry was cheapest i have ever seen

having access to laundry is good too

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

perfect location with great parking

the pool made my son and my skin red and very itchy.

everything, free parking, free breakfast and a clean and comfy room.

i stayed a month & the laundry facility came in handy

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry is chargeable

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

this place just needs renovation, everything is just old fashioned , gym is out of order

parking lot cleaniness

hotel advertised ev charging

location was good for what we had planned and the bar tender was great

clean, well kept hotel with professional staff. plenty of parking and close to the interstate.

shower floor somewhat slick with no safety bar in the event someone slips.

cleanliness of the room, gym, pool

it had an on-site bar and restaurant which were very good and the location was good for o hare

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

overall was a great experience and my kids enjoyed their

great location. plenty of parking even with the snow. good breakfast.

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

i loved their breakfast was pretty great as well

location, breakfast, beds

great breakfast

exactly what i was looking for!! a nice kitchenette with bed in different area!

would be nice to relax in the jacuzzi besides the pool

complimentary breakfast, friendly staff, and great facilities

easy parking and entrance

in the evening bad quality of wifi

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

no room service

room service and pool area

clean room, free wifi, fridge in room.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

pool was pretty dated but kids didn't seem to mind.

convenient location the room service was fast and delicious most of the staff were true

small indoor pool

do not like the fact that when i went to the bar at 9:30 the hosts set us or shall i say the bartender sets us

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

the kids loved the pool and hot tub

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

need a centrifuge spinner for swimsuits in the pool lounge

no microwave in the room. no laundry facility .

breakfast was great. staff was great! kids enjoyed the pool.

the wifi connection is kind of weak but was able to use it

way the staff approached me about a pet fee that i was unaware of

wifi was horrible, hard to connect and low speed

the laundry facility and the non working hot tub

was nice clean the staff was very helpful the food was great the open bar was even

we loved the pool!

parking lot sucked, pool was of course closed

free breakfast, cocktail hours, comfortable bed, separate living room.

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

meat was not really tasty, the rest of the breakfast was really good

very convenient, very clean, stylishly furnished room and very good breakfast

accepted pets.

everything here was quiet, professional, clean, and all i needed. breakfast was great.

paying for each individual pet.

free parking

location, private parking, exterior, interior.

hotel has a bar and fire-pits, lap pool and everything is spotless

bar does not open until 5 & check in at 3

right off the highway, up to date, very colorful, nice pool

well presented breakfast and the laundry facilities were great

and comfortable room and well maintained facilities, reception staff was very helpful, plenty of parking

there were two excellent restaurants and a sports bar within walking distance was also a bonus

there was also an event going on at the event center in the same building so no parking was available when we

my husband enjoyed being able to do his exercise routine in his gym and swimming in the pool, i enjoyed the

strong odor of natural gas immanent from laundry room

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

two different bank cards in laundry payment option for dryer

the laundry facility was $3

the staff also keep directing me to the laundry facility when i asked for clean sheets

laundry needs to fix, but the front dedk agebt is vrry nicr

the general property could use a bit more tlc, laundry on the 3rd floor walk up

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

saw employees doing laundry and folding with no gloves or mask

was charged $--- for 7 nights for a pet fee.

breakfast choice awesome.. pleasant workers.

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

room have everything that need for long staying. good free wifi. good breakfast. nice location.

no pool, tiny gym. staff not the friendliest

location and hot breakfast

location, price and excellent breakfast

comfortable bed. updated decor. nice pool. free breakfast!

room service is per request, we would put our trash cans outside to get them emptied later

parking was good as

bathroom was really small. no laundry room

no laundry facility

there was no microwave in the room.. kids running up and down the halls.

many kids in the pool at all times

many kids in the pool at all times

didn't notice a pool, but there were laundry facilities

kitchen was not wiped down on out side of appliances

the kitchen with real plates, pots and pans when needed

breakfast was not what i expected

there were no dishes in the kitchenette

was taking forever to come up and down, room carpet smells bad, didn t get room service next day

the man that was tending the bar in the evening was very unprofessional; he was so

the pool was small and ice cold. my kids were freezing.

my husband enjoyed the fitness room

) the pool is nice and clean but very small

laundry worked w cleaning lady to clean room

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

they had laundry.

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

amenities (laundry), needs to be more welcoming

wifi worked adequately

wifi was bad, internet signal was bad. not much on tv.

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

free wifi was unreliable while conducting business from rooms.

free parking; nice bed; clean lobby & pool area

friendly staff and the reason we got this hotel was for the pool and hot tub

it was good location and pet friendly

clean room and around nice clean pool.good breakfast and very helpful customer service.

access to the pool, big parking

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

it's fine but if you have little kids, it's a trek

bed is really comfortable. parking is easy.

location was convenient and the parking was awesome

pool temp was almost unbearable

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

staff & attentive staff, clean laundry & workout room, updated appliances in the room

laundry was clean, hallways did not smell weird(like other places) and was also very clean

there is a gym and laundry room available to guests, which is nice

parking fee was a surprise but i understand why

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

pool, starbucks in hotel, easy parking, friendly staff

by parking fee in an area where parking is not a premium

i liked that there was some food right next door in case the kids were

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room and vending machines on premises but there s hours of operation

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

room was busted up, van starts at 7am no food nearby room service was atrocious 'breakfast' was a

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

the room is also quite spacious and parking is free

limited parking

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

laundry facility could use a little work

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

facility and location was the best part of the trip, and parking was free

a lot of free parking space.

the pool was closed and it felt a little run down.

spacious room/suite that was nice and clean. ample free parking available.

were not notified of this) and sometimes they wouldn't

my kids found old french fries behind the end table.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

the breakfast was delicious

breakfast was so huge and good

breakfast was very good and room was very clean.

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

my kids loved the breakfast and the front desk attendants were very nice!

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

the kids liked the pool alot

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

pool & laundry not available

money got stuck in the guest laundry dryer and it would not work

breakfast was excellent the staff was very friendly and accommodating

breakfast was perfect.

very clean, comfortable, nice breakfast

on-site laundry, kitchenette in every room.

no quarters available for laundry

the kitchen and the tv

there was a bag left in a kitchen cabinet by the previous tenant.

the wifi

my room was by the laundry room and i could hear it all evening.

nice, clean, with a friendly staff. quiet area with sufficient parking. very comfortable!

i loved the location. how polite the staff was the breakfast, pool. very comfortable

parking directly next to our room was an amazing feature. loved the beautiful lake too

good parking and breakfast.

my kids enjoyed the stay we will be coming back

to home, golf course is a deal, pool, bowling, bars all on site

spa prices are over top and not affordable

beautiful property with a very pretty golf course

i didn’t realize it until i had an issue when i went for breakfast

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

wifi wasn t working unless you stood in the hallway but as soon as you enter the room no signal

breakfast was the same as any other hotel that's reasonable priced

had to pay for high speed internet(logging onto wifi) which was so slow i couldn t even use it

view of the parking lot

the pool

the door was close to parking

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

good position, good prices, comfortable room and very good breakfast!

bed was comfortable, good wifi, good free breakfast.

close to my destination. nice pool and gym.

accommodated our request for late check

i walked at the track at the park and even ate my breakfast out there one morning

after the kids went to bed the drunk parents took the

nice facilities, staff was helpful, room service was good

even though the pool and fitness center were closed (we weren't going to use them anyways) we appreciated that

the location is great with plenty of parking spaces. no outside noise. good customer service.

staff were fairly friendly bed was comfortable good equipment in gym

since it was being renovated, the pool was closed. but we knew that prior to booking

the free beer and appetisers, the pool was small but lovely and warm

now, they ask that reserve pool time for you and your guests

and there was also a restaurant & bar in the hotel

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

paid $25 more for this hotel because it was supposed to be a casino hotel

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

second floor room and the high fee for pet.

mention of a $100 nonrefundable pet fee

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

breakfast was good and convenient

the kitchen having an oven

best thing about this hotel is the breakfast buffet

breakfast was very good

the room has its own kitchen, and the free breakfast exceeded my expectations

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

plenty of parking. very clean property. landscape is very nice.

size of laundry room and exercise room

no plastic bag for laundry

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

size room, the laundry was a bonus

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

room at end of hall for easy parking and in/out of room

channels didn't work and staff didn't sync the room/name information needed for wifi login until the day after

location, overall good experience, new building with clean (but small) pull, fully equipped gym, clean rooms

everything, except for the good parking

kitchen in room with full size fridge, microwave, sink, 2 burner stove

the location was great and my room had an induction stove kitchenette.

up in the morning and seeing what appeared to be homeless people wandering around the parking lot

would not stay here again because of no breakfast & having to rent everything for extended stay kitchens

and smoking

the price and it's pet friendly.

smoking rooms and 1st floor

no refrigerator. no microwave. smoking.

i booked the non-smoking room however it smelled like smoke

we enjoyed the free breakfast array, including hot items

our favorite feature was the pool

pool closed at 8 but we were happy it was open at all!

older folks or those with bags and kids may not appreciate that

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

the room, the swimming pool, the workout room and the laundry area

also wifi is on the keycard envelope which made it very convenient

we couldn t use the pool it was closed

the pool was over crowded with kids and appeared like it was the source of their baths

breakfast not include in already heafty price.

sheets smelled strongly of scented laundry soap

hotel employee was so kind she was part of the breakfast staff.

had no hand soap, gym had no sanitary wipes to clean equipment, only 1 out of 3 tred mills

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

no wifi in room bathroom sink clogged

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

the outside walkways and parking lot was like a ice skating rink

they were pet friendly

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the wifi is super weak

and gym was closed

great bed! blue heron bar attached was fun and had good food.

laundry facilities

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

mini fridge, microwave, tv, laundry room, ample parking

laundry room on premises

guest laundry did not work

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

great freshly made in front of you omelette for breakfast

the pool was also very clean and well kept

gym

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

the parking lot

they don't have wifi they are laying when you check in

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

poor wifi interference on

good breakfast. gym. clean.

price , we enjoyed to stay here for 5 nights , 35 min drive to chicago without traffic , free parking, we would

and also the pool/ spa area was wonderful to go and relax your body

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

no breakfast, and the customer service isn t that great

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

charged me a non refundable pet fee at the time of checking

laundry on site was useful

maybe a laundry soap vending,but otherwise my staycation was great

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

we had to cut through the mcdonalds parking lot to get to you

hard to get in to the parking lot.

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

well maintained , clean and the staff were very nice. the breakfast was also good.

great pool. very accommodating staff. good choices for breakfast

the parking lots were promptly plowed and the inside temperature remained warm

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

big parking area

wifi worked well much of the time with a few glitches and slow downs

location is great. employees were super kind and hospitable. convenient parking lot.

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

i asked if they had dry cleaning/laundry service

i still had to figure out how i can get there with a shuttle, which was like a 15 minutes wait and then another

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

big couch, bed is comfy, breakfast okay, staff very nice, fast wifi, streaming no problem, restaurants,

you also didn't up charge for wi-fi or breakfast

close to airport. airport shuttle.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks

maybe like a drink coupon for the bar

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

one minor and inconvenient dislike was at check-in, the clerk suggested parking on the side of building for

fitness center, pool and spa were top notch

that there was no room service.

wish the bar was open later.

pool area was clean

could have a few spirits for sale for late travelers to purchase after the bar closes.

the pool was not heated.

the hotel, very comfy, pool was not as big as expected

waitress at the bar was super rude and loud to my husband

it needs a multifunctional machine in the gym

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

cleanliness...breakfast...shuttle service

definitely worth the price for free breakfast & airport shuttle

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

facilities laundry room was out order

you feel you are in a laundry cleaning area

like someone was doing laundry

laundry area looks like a dark dungeon, no lighting

there is no coine laundry

no laundry facilities on property. no restaurant.

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

staff was very helpful ans the breakfast buffet

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

i liked the guests laundry which helped out during our stay

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

the , for this hotel, in the amenity, there is the laundry service

staff were friendly, room clean , beds comfortable as guest laundry

advertized public laundry but only starbridge customers could use their keys to unlock door

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy