peace and quiet, laundry facilities, great staff

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry machine didn't work well

laundry

kitchen and having dishes on hand is great

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

kitchen and free breakfast

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

didn t like the breakfast it s for the rich kinda high end quiche and stuff kids don t like it

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

parking lot entry/entrance was a little convoluted

nice hotel , great breakfast , not like other hotels that still play the covid card

gym was just too little

great parking spots

the breakfast, laundry facilities, and staff are amazing.

it was nice that they had free washers for your laundry

gym and laundry are

the laundry room was a bit dirty

dirty laundry and garbage bags in the hallways

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

pool could have been bigger

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

the pool was kinda small and no hot tub

pool restaurant. staff helped out with a problem in room

charged $25 for two days of wifi in the room

my room was as far from the lobby as was possible, not fun with luggage and golf clubs

the spa was closed

didn't have breakfast

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

pool , hot tub , basketball and pool table were well enjoyed

kitchen in room

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

ants on floor in pool area

ask for a room on parking lat side if available

the girl who works the bar / breakfast restaurant needs a raise

restaurant and bar no longer offered. overpriced as a consequence

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

our reservation said we had breakfast included but they indicated that this was a booking

the food, coffee bar and cocktails were all exceptional

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the on-site restaurant has breakfast and dinner options and it's affordable

that it had a restaurant and bar on premises

the treadmill in the fitness room it needs to be updated.

dirty bathtub, no silverware in the kitchen. furniture was scattered.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

too bad the pool wasn t working/open

newly remodeled and very clean breakfast buffett was perfect

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

people were rude kids rude running around unsupervised

booked because it was pet friendly. was pretty clean and the staff was very kind.

no laundry room

wifi was hacked

parking lot

pool area could use an upgrade with steps going into it.

was perfect except that they don t have a food room service but the rest is exceptional

pool area could be improved.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

of inside the pool could have been a little better

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

large dirty laundry basket next to front desk all day

the parking lot snow was clean and kind of slipper

on the weekend parking got crowded as many families were there for army/navy events - while there was a review

breakfast was the best i ever had at a hotel

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

the breakfast was not breakfast. it?s muffin and coffee. but it?s appreciated. oh and no pool

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

awesome staff, clean property, nice pool!

the pool was also very clean and well kept

lots of parking and close to nature park for a nice walk

the property is in a area in close proximity to a golf course which made it feel upscale

location, convenience, price,free parking. nice park and trails. view of river and skyline.

beds were comfortable. pool area was nice and clean

they have a nice pool here , but it was unable to open because of the covid

very comfortable and spacious room. superb pool

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the pool water was too could

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

parking was near the doors and free

no facilities open. bar restaurant etc closed. mask should be optional.

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

hot tub and breakfast

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

breakfast is really good, and close to six flags, i will back there again, plus bonus indoor pool, my son loves

the pool is also nice, but was closed for maintenance one of the days we were there

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

good location. clean room, nice lobby, nice indoor pool. and they gave me a late checkout.

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

even the laundry room and gym were a pleasure to be around and not dirty as others have been

along with all the room offered, there were also laundry facilities which were available free of charge to the

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry also

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking rooms but other guests were obviously smoking in the building

in a non-smoking room, there was the tell-tale odor of smoke

too much smoking and the smoke stinks

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

the room, the swimming pool, the workout room and the laundry area

it sounded as though they had kids and they were letting their kids stay up all night

breakfast was good, service was excellent

location and parking.

the pet smell in the hall way

laundry room was small and congested

wifi not free unless hilton member, wifi was cut off before checkout(i did not get adequate

internet speed was excellent for kids streaming google meets during elearning

plus the late check out was wonderful

the omlet bar and complementary reception both exceeded my expectations

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

had asked for non smoking room

no refrigerator. no microwave. smoking.

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

the amenities: indoor pool, exercise room, laundry room.

the breakfast was amazing and had many options

breakfast was clean and organized and yummy

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be

good breakfast, clean everything!

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

their website said restaurant in the facility and laundry service, there was none

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

they offer shuttle service for families attending the navy graduation

this gave us two options, the kids are either far from us or my husband and i each sleep in a room and share

booked a room with a king bed and sofa bed, but there was no sofa bed so my husband and i and 2 kids all shared

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

clean. full kitchen. very professional staff.

was upsetting to hear the cost of $100 to house our pet dog, even more so since this price was never mentioned

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

wifi didn't work

location was perfect for my needs. btw the wifi was free not paid by me.

bathroom kind of on the small size, wifi sucked

sheets smelled strongly of scented laundry soap

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

they have an indoor pool but not heated very cold

i liked how friendly the staff was, and how breakfast changed everyday.

breakfast was basic and filling

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was bad.

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

the suites kitchen and the continental breakfast

breakfast was lacking luster, to say the least

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the breakfast was very good with a lot of options.

free parking

breakfast was excellent

breakfast was great. and staff really nice and friendly.

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

there was no fridge or microwave and every person needed a different wifi code which we weren't given at check

the wifi was sadly really slow

can outside by the pet area was over flowing

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

they have free laundry facilities!

free laundry facilities were an added bonus

i loved the complementary laundry and although i didn t use the gym, there was one

everything..spacious room gym free laundry friendly staff etc

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

bottles u usually get u have3 whole bottles there, the breakfast was nice too and they have a gym available that

the breakfast was great

was perfect for our trip to great america, kids loved the pool amd the free breakfast was great

laundry facility was nice

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

no shampoo, kitchenette burners were rusty, not enough towels

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

gym, hot tub and laundry room

laundry soap dispenser was dirty

excellent breakfast. could have used a refill on the coffee, though.

the swimming pool was nice and clean

awkward to get out of the parking lot sometimes

no free breakfast like others hotel.

patio to courtyard, pool, comfy.

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

my son's cut their feet in the pool area

the room was clean and the bed was very comfortable. the breakfast was very good.

their pool wasn't in working order and we have three kids looking to swim

pool was clean and easily accessible from our room

my kids were looking forward to getting in, until they saw the water

it was a good stay. kids had fun. ned’s we’re comfy

the breakfast had many options except meat choices.

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

there also people just smoking weed in front of the hotel and that was acceptable when i have kids

i also didn t like the breakfast

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a

the lack of breakfast options

had my kids and myself waiting in the lobby while they tried to figure it out

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

clean,pool

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool and room were nice,also the bed was a dream

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

the breakfast hours were not long enough.

a lot of parking and free

called front desk 2 different times because of the noise and kids stomping and running in the room above me

pool had a lot of wild kids that parents were not doing anything about

also, kids screaming in it

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

the pool was not up and running and which was expected

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

we enjoyed the free breakfast array, including hot items

breakfast was great

pet policy on hotel website does not state $50 per dog, as do other hotel websites if hotel policy

no microwave on the room, parking full

parking away from the hotel.

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

the hotel provided a shuttle to and from the venue

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

they had laundry.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

even after i provided the laundry list of issues endured during our stay

easy parking and easy access to our room

great location, easy parking

the pool was not working properly. carpet was worn and needed cleaning.

pool area clean and nice and warm

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

breakfast was excellent with real scrambled eggs and real sausage

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

loved the guest laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

handy having a guest laundry and front desk selling detergent

there used to be a guest laundry but it was no longer functional

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

the parking

no wifi, there is no need to charge your customers for wifi.

but paid $77 for one night x 5, but had to pay for wifi too

the property had complimentary laundry room, gym and pool

free onsite laundry is a huge bonus

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

could use grab bar for safety to get in and out of tub/shower

easy to get to. free parking. large room.

at 2 am and with kids in tow, that was pretty disappointing

food was not great and no room service. would have liked more vending options.

kids ran around during the night

lack of any kind of complimentary breakfast. even a danish would have been nice

pool had mildew/scum all along the bottom and was not swimmable

the pool was cold

the bar and restaurant was closed. i wish they had a refrigerate in the room.

the small breakfast and its limitation

beautiful room with awesome view of the golf course! loved everything of the glen club

boutique hotel at an awesome golf course

the wifi was terribly slow

location of the hotel with a surrounding greenery and golf course

view of the parking lot, no couch and tiny desk

it odd that the room had a kitchen, but absolutely nothing in it

pet friendly and close proximity to six flags.

no hair dryer in the room as expected. the continental breakfast was very minimal.

extended stay does not have breakfast

the wifi was fast and easy to connect to

the chocolate milk i got for breakfast was spoiled, so that was very unpleasant

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

small fridge no free breakfast despite claims of offering

free breakfast and nice cozy rooms with fridge and microwave

there was no breakfast.

to do a quick load of laundry

laundry room needed more washer and dryer.

garbage in laundry room wasn't emptied our entire stay

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

my room was directly across from the laundry room andy cleaning staff were loud at all hours

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

free wifi was absolutely horrible to the point we had to turn it off in order to actually use our phones

also, the parking lot needs repaved

comfortable rooms and very good hot breakfast

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

laundry room very convenient with new w/d

breakfast was excellent

it was a great surprise and the kids just loved it

it's one traffic light away and you're in the parking lot

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

pool was cute and clean

the pool, the breakfast

we liked how spacious the room was and that it offered free wifi and breakfast.

didn't get adjoining room and was traveling with 6 kids.

great bed! blue heron bar attached was fun and had good food.

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

mini fridge, view of sfgam, proximity to sfgam, comfortable bed, nice tv, great breakfast, friendly

nice clean outdoor pool and good free hot breakfast

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

was hoping the pool would be open later

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

very expensive breakfast

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets

the pool looks great in pictures but looks abandoned in person

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

kids loved it and we can t wait to come back again l, it was amazing and so much more then we

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

kids had a great time

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

our kids loved the pool and so did we

parking lot was really bad

good breakfast and clean room

right off the highway, up to date, very colorful, nice pool

bar does not open until 5 & check in at 3

just the parking spots are to tight

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the laundry facility and the non working hot tub

free coffee and breakfast, work out room, pool

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

that breakfast would last until 10:30 on memorial day, as it does on weekends, however, at 9:30, kitchen staff

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast and location

best thing about the hotel was the lagoon and the room service

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

poor wifi interference on

the parking lot

( the kids

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

even though the executive club was closed they gave my 2 kids free breakfast

service, cleanliness, shuttle,parking.

the parking locations could have been a bit closer.

even gym room was well-kept

gym made me a little disappointed

breakfast was excellent with lots of options

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

breakfast was excellent as were the accommodations

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

we were near the laundry room which we had to close the door since it was so dirty

the room they gave us was across the laundry room and getting super loud at 6am

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

the beds were very comfortable, the room was big, the gym was good.

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

amenities (laundry), needs to be more welcoming

wifi worked adequately

free wifi was unreliable while conducting business from rooms.

very secure. clean uncluttered room wifi worked great.

wifi connection kept dropping.

bar and nice pantry to buy a couple of important items

great bar and restaurant

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

parking fee was a surprise but i understand why

by parking fee in an area where parking is not a premium

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the cleanliness of the rooms around the area so is the laundry room

laundry room and vending machines on premises but there s hours of operation

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

went with kids; ugh

great location, close to o'hare, expressways & restaurants. great bar on premises.

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

parking full with cars with out handicap tags, parking on saturday was crazy

the size of rooms. the breakfast. convenience.

he enjoyed the pool with other kids

my kids enjoyed the pool and having kitchen in the room

great breakfast

easy parking and entrance

no microwave in the room. no laundry facility .

thank you for having free parking available for your guests unlike other hotels that charge for it

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

the pool was warm and my kids loved it very much

not a lot of parking but enough just a little farther away