i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

pool closed for the summer

wifi was there but lacking in connectivity at times

wifi connection

their website said restaurant in the facility and laundry service, there was none

like that this hotel offers free breakfast, my children love the mini pancakes

clean room and hot breakfast. everyone was nice and hotel was quite.

they should have also advertised the shuttle was $6 per person

poor smell, beds were dirty with bed bugs, kids running down the hall.

laundry facility was nice

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

room was not what i paid for, the entrance door barely closed, the wifi is not free, staff is rude, the room

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

pet friendly, pool and jacuzzi, breakfast daily.

it was clear we were in the pet friendly rooms because there were chew marks on the furniture and a dog poop

free laundry service helped immensely. staff was more than accommodating.

the free laundry service was a great convenience

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

everything..spacious room gym free laundry friendly staff etc

the laundry machines were an unexpected bonus

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

the gym is small, but updated and clean

bottles u usually get u have3 whole bottles there, the breakfast was nice too and they have a gym available that

they also provided a free shuttle service to the navy base for graduation

pool had a lot of wild kids that parents were not doing anything about

pool had a lot of wild kids that parents were not doing anything about

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

pool are had a little hot tub and my kids really enjoyed swimming

the pool area was very loud at night, there was a naked toddler walking around the pool crying.

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

my kids had fun in the pool

i didn't like the scrambled eggs, they were a little runny, but everything else was good, my kids ate a lot

called front desk 2 different times because of the noise and kids stomping and running in the room above me

friendly, helpful staff. very clean and comfortable room. excellent free breakfast.

breakfast was excellent

staff also accommodated early check in upon request

i like that they had a gym,pool,and several entries into the building (with access cards, of course)

the gym facility was also well equipped and clean

the breakfast was great

staff was amazing. breakfast service was amazing.

the property was overall nice however the bon fire pit by the pool didn t work.

the pool depth of 5 13 , the coffee was extremely fresh all day, i loved the key card activated

the rooms were quiet and comfortable.. having the kitchen was nice.

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

for just a basic room no microwave or breakfast it was really not worth $65 a night.

no basic choices for breakfast but given the price for a night i think they re good.

n o wifi even though they said its free

human and pet

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

wifi is also better than most

we were very happy the pool was open

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

wifi wasn't very good

non-smoking room 211, could smell smoke from other rooms and in elevator

there were no bags for dog poop clean up in the pet area

strong smell of marijuana in the hall of the non smoking area.

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

very nice ,convenient and clean. my daughter and i loved our stay! the breakfast was great too!

breakfast wasn't very good

nice room and breakfast

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

good location for my visit good breakfast and quiet night

pool closed

in the gym almost nothing is working. fix the machines.

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

breakfast bar was a little small for what we had to pay for the room

the need better breakfast other wise live this hotel

we liked how spacious the room was and that it offered free wifi and breakfast.

pool closed but that's it

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

just a bare parking lot

clean rooms. good breakfast. friendly staff.

it was close to six flags. lots of parking.

clean and the provided breakfast was tremendouysly good

easy access to parking lot.

i like the free parking and the eoom size plus kitchenette are a great addition for the price.

were paper thin allowing me to hear things i didn't want to hear quite clearly, parking was a bit of a hassle

the breakfast i really enjoyed it hot cocoa my favorite.

kitchen and shower

laundry is still coin base machinery and they were running out of coins

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry room needed more washer and dryer.

there was dirty laundry from other rooms that stayed in hallway our entire

garbage in laundry room wasn't emptied our entire stay

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the food, coffee bar and cocktails were all exceptional

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

i loved the pool and hot tub. it was very clean.

parking

didn t appreciate my car being vandalized in parking lot

open floor plan with dining and bar on main floor as you walk in made it feel inviting

covid-19 restrictions meant that we had no amenities, room service or restaurant

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the pool was freaking freezing

breakfast was delicious and varied, fresh and well tended

breakfast was excellent, and varied.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

kids loved water park

pool area could use a hot tub or warmer water in the pools

great fun for the kids

pool was chilly... but had repairs going on

the room was clean .. and staff was great.. pool was awesome

pool closed way too early for a weekend.

hot tub not working, pool cold in spite of being advertised as heated

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

in the mall parking lot so lots of security cars driving around at night

pool was very small

the fact that they didn t say the pool was going to be closed on the website!!

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

there were no people to instruct on parking

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine

didn’t like the breakfast it’s for the rich kinda high end quiche and stuff kids don’t like it

the amenities: indoor pool, exercise room, laundry room.

great breakfast

enough parking it s so close to a large venue you d think there would be a little extra

the pool and hot tub were very nice

great breakfast

parking lot entry/entrance was a little convoluted

nice hotel , great breakfast , not like other hotels that still play the covid card

family favorite place is the pool, which didn't disappoint

quick to replenish food at breakfast

wish the pool was bigger or that dogs weren't allowed in the pool area

really appreciated the onsite laundry facilities, but could use better ventilation in there

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

gym, hot tub and laundry room

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

laundry soap dispenser was dirty

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

laundry machine didn't work well

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

it had a nice laundry room which i made use of

laundry room had vending machines but no laundry soap for

free laundry, large room with fully equipped kitchen, friendly helpful staff

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

along with all the room offered, there were also laundry facilities which were available free of charge to the

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

wishing for a higher thread count in the sheets) was great - decor, very clean, great staff, free breakfast,

no pool and parking.

no breakfast, no pool or hot tub. the bed was ok.

didn't realize that they welcomed pets and believe that the dog that i heard barking triggered my allergies

saved us on parking and all the traffic to get into the faire

large dirty laundry basket next to front desk all day

i liked that it was pet friendly and was fresh and clean

i liked the space of the room and full kitchen and very quiet

nice gym & pool

no room service

laundry

expected an extended stay facility to have a stocked kitchen

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

clean, pet friendly, kitchenette

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

it was a good location for our purposes. it was also nice to have laundry facilities on site.

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

booked because it was pet friendly. was pretty clean and the staff was very kind.

to hard, kids or someone running or stomping in room above us and in hallway

no laundry room

no fan in bathroom or microwave no room service

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

pool is big and warm

from parking lot to the lobby to my

room and paint pealing and the pool closed early

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

area, lady receptionist nice, quiet, parking, and dining area

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

pool

it is a business hotel that is close to a golf course

having to pay for wifi

the breakfast potatoes were a little cool. but edible.

location close to golf course staff helpful but under staffed

signed up for the bonvoy club and still were charged $28 for wifi (later they removed it but only because we

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

dirty laundry carts left sitting in the hallways indefinitely

clean rooms, awesome pool, a great breakfast, and the staff

kids had fun on the pool, not a lot of people during our stay

the day that i arrive there was a party there so the pool was not available.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

in-room amenities, friendly staff, comfortable pool, free guest laundry

dirty laundry and garbage bags in the hallways

gym and laundry are

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

need occasional supervision by the pool.

extremely clean and great breakfast and staff

location: plenty of free parking

they accommodated our request for early check in. free breakfast

i loved having the kitchen for dinner and meal prep

have liked a cheaper breakfast option for my kids

the hotel has a bar and restaurant on sight

parking and the cost of breakfast

great location for us. very close to kids and grand kids.

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hit coffee and breakfast, great location.

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

rooms are large with full kitchen and comfortable bed

my room didn't have a fireplace

the parking lot was about the only thing that worked.

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

we ordered pizza from room service, they took a delivery fee plus 20% tip

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the event for which i arrived (and i chose this hotel), i was supposed to have breakfast and a shuttle, which

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

clean, good breakfast, free parking

laundry room was small and congested

breakfast is amazing.

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing

also the breakfast was better than most of hotel breakfast i

the breakfast was great and the evening snack was a nice surprise.

the info regarding included breakfast.

breakfast is a starbucks cafe within the hotel. it s ok but not great.

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

the pool was closed and no notice or reason was given, but no big deal

the swimming pool was nice and clean

breakfast was the same every day, but not bad

it was a good value for the money. however, the breakfast needs to be upgraded.

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

the name changed, but the signage did not. also, breakfast was

breakfast was basic and filling

the pool was a really fun feature

the pool was well kept and the lobby area was clean as

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

parking was some distance from the entrance, however, valet parking was available.

cleanliness and the room size loved the pool

really appreciated the shuttle to the ravinia pavilion

you have to request room service and they said to make an appointment with the front desk

parking area torn up

paid wifi access to the pool

great gym facilities and we used it quite a lot

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the pool was also very clean and well kept

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

omelette bar and pool!

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

breakfast provided good variety of options, and the food was kept filled and the area cleaned

location and pet friendly

pool was small, but luckily we were the only family that was in it

breakfast was same every day, not variety options.

great breakfasts, easy parking, and friendly staff

there were no laundry facilities.

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its

pool temperature was perfect

pool was cold the first day we stayed and so that put a damper on going back in the pool

the pool and warm cookies are a plus

the room, the swimming pool, the workout room and the laundry area

comfortable bed and really nice surroundings, helpful staff, good and stable wifi

loud gatherings in parking lot

parking was free also

the pool was over crowded with kids and appeared like it was the source of their baths

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

had asked for non smoking room

smoking rooms and 1st floor

and smoking

i booked the non-smoking room however it smelled like smoke

the pool was gross and the staff did not check in on it

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

the breakfast was not included

the room service was friendly and quick and the food was good

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

i didn t make it to breakfast

wifi inthe room was useless

the breakfast was very good with a lot of options.

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

dog friendly and no pet fees.

wifi was fast, and free

bed sheets could be clean. i found a hair! wifi was down

you can do laundry for free.

convenient, friendly staff, laundry facilities, gym, pool.

nice laundry with no charge to use machines

free onsite laundry is a huge bonus

free laundry and pool and the exercise room, adds to the positive experience

dirty laundry was left outside my door for over 4 hours after my room was cleaned

sports bar was underwhelming

too many parties kids running all over

temp in pool area could have been warmer

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

sheets smelled strongly of scented laundry soap

staff are not friendly. indoor pool broken. so so breakfast option. drip sound in shower.

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

the pool was at the correct temperature and very clean

wifi works, bed very comfy

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

the room was clean and the bed was very comfortable. the breakfast was very good.

breakfast was much improved from my last visit about 3 months ago (area tidier, food hotter and not

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

view of the parking lot, no couch and tiny desk

location of the hotel with a surrounding greenery and golf course

son had a blast playing golf for three days during spring break; staff went above & beyond

boutique hotel at an awesome golf course

breakfast, pool and staff mary & lisa was the best ever!!

they could use less chlorine in the hot tub and pool locations breakfast

the breakfast was mediocre

breakfast good. good options

the breakfast buffet was fresh and stocked

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

the property was well maintained & there was ample parking

even after i provided the laundry list of issues endured during our stay

the pool was not working properly. carpet was worn and needed cleaning.

nice pool, really good hotel

very friendly and helpful staff. free parking. pool.

very friendly and helpful staff. free parking. pool.

free breakfast and wonderful front desk staff. also free laundry machines!!

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

handy having a guest laundry and front desk selling detergent

loved the guest laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

parking.

morning staff seemed friendly, the room itself was very clean, there was easy parking access

no wifi, there is no need to charge your customers for wifi.

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

free parking was great

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

very loud. kids running around being disrespectful of property.

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

parking was easy

was a little bummed the hot tub was under construction but the pool was available and wasn't cold

the parking was packed. the price was higher than the rate that the holiday inn site offered.

the fitness center had a lot of broken or missing items.

breakfast. clean bathroom. nice fitness center. coffee on demand.

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

the fact that it was pet friendly but, it didn't appear to be overran by animals.

thought the breakfast could have been a little better

pool was well cared for

large room, bbq grill and free laundry.

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

the laundry room floor was filthy

the parking was decent as well

also insufficient parking on a full night

volume was really low and whoever was staying in the room above us had kids who run around loudly 1 night

parking lot

night there appeared to be people just loitering in the parking lot

the breakfast was not good

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

truck parking and easy access to a main highway

their was people loudness out front on and off and by 7:30 the adjoinging rm was having a kids carnival with

and has laundry

the breakfast was also good

breakfast was great, very accommodating with our baby and her needs, helpful all around, clean

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

the pool could have been bigger and the pool room could have been cooler

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

it was a great location. breakfast was included. it has an indoor pool which was nice.

clean room and the rest of the hotel was clean. parking lot was clean.

unexpectedly paid a ridiculous price for my pet which i never did a few years prior but they said new owners

everything was great the food the bed the pool and how clean and quiet the hotel was.

great breakfast and for the first time i have ever seen this you got a complimentary beer at their bar

quiet staff helpful nice hit breakfast fresh and clean

price breaker got a great choice hot tub and pool

the bar downstairs

did not like that they added a $30 pet charge for our 9 pound italian greyhound dog

dryer wasn?t working in laundry but it really wasn?t a necessary need

the pool and breakfast

it was also extremely dirty, with what looked like brown pet shavings coming out of the jets

the breakfast was the best i've had at any hotel.

the staff was very nice, the beds were comfortable, wifi worked fine.

one level and rooms opened directly into the parking lot

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

after finding an employee in the parking lot we were able to get into our room

we used the laundry room, very convenient to have

i didn't like that we heard ppl doing laundry all day & night

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i asked where the laundry facilities were and he told me the second floor

quiet, courteous staff, accommodating, good breakfast with a nice selection of hot & cold items.