laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

non-smoking rooms but other guests were obviously smoking in the building

wifi wasn't very good

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

liked how they repurposed the old pool area into a pet friendly dog walk

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

was pillow top and excellent, continental breakfast was like a full breakfast with pancakes, eggs, muffins,

it was clean and smelled fresh. nice staff great breakfast

the amenities: indoor pool, exercise room, laundry room.

good breakfast, clean everything!

my girls enjoyed the pool area

the parking

great breakfast

along with all the room offered, there were also laundry facilities which were available free of charge to the

even the laundry room and gym were a pleasure to be around and not dirty as others have been

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry, large room with fully equipped kitchen, friendly helpful staff

laundry soap dispenser was dirty

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

the breakfast was excellent

pool

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

lots of space in the parking lot and the area around the hotel felt safe enough

very good breakfast and very comfortable beds

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

booked a king room which was confirmed that i was bringing a pet

com error but the staff seemed surprised and annoyed that i had a pet even though it is a pet friendly hotel

had my kids and myself waiting in the lobby while they tried to figure it out

the rooms were quiet and comfortable.. having the kitchen was nice.

there also people just smoking weed in front of the hotel and that was acceptable when i have kids

the pool depth of 5 13 , the coffee was extremely fresh all day, i loved the key card activated

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities,

clean and friendly. breakfast was great.

breakfast was excellent

staff also accommodated early check in upon request

breakfast bar was also pretty impressive

the breakfast had a nice variety and was delicious. the location is excellent.

no laundry room

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

parking lot

room service closes to early on weekdays.

a pet friendly hotel who also gives out delicious warm walnut chocolate chip cookies - it's very

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

my kids had fun in the pool

bacon for breakfast and the last night we had people and kids running up and down the hallway and kids screaming

free breakfast was great

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

a small thing but larger trash bins for the kitchen would be really nice

pet friendly's

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

and the wifi- excellent connection

i liked the oil and hot tub for the kids.

but perfect you're looking for a place to bring the kids and not worry about too much

clean with a good bed and helpful staff. very good breakfast.

pool

the complimentary breakfast was above and beyond. i also enjoyed the pool.

pool advertised. it s been down for two yearrs

the bathroom was small and closing the door was difficult. the pool had debris

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

the free laundry service was a great convenience

free laundry facilities were an added bonus

free laundry service helped immensely. staff was more than accommodating.

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

bathroom kind of on the small size, wifi sucked

the pool that was advertised was down and drained of the water the whole stay

the pool was empty, dirty, and showed no sign of being returned to service

the pool was not up and running and which was expected

kids were up and very loud in the halls, but kids are kids

friendly staff ever and the pool and especially the hot tub was wonderful

pool a little too cold and hot tub very extremely hottest i ve ever been in.

shuttle bus was late

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

room is huge! great separate sitting room. thoughtful amenities. free parking

did not like that you have to go downstairs to get ice from the bar every time you need some

kids running around the hallway and makes loud noises past 10pm

their website said restaurant in the facility and laundry service, there was none

wifi could be better but not bad at all.

clean room and hot breakfast. everyone was nice and hotel was quite.

we had to use our hotspot for wifi

i mean literally across the road from a breakfast/lunch/dinner restaurant major highway, fast food court,

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry facility was nice

laundry room really need to fill up detergents n must clean everyday

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

the kitchen part was a joke

the breakfast i really enjoyed it hot cocoa my favorite.

especially around breakfast items

kitchen and shower

really liked the room we were able to get same day that had a wonderful small kitchen for an amazing

were paper thin allowing me to hear things i didn't want to hear quite clearly, parking was a bit of a hassle

laundry room had vending machines but no laundry soap for

laundry machine didn't work well

love the laundry room

the laundry was priced rather high

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

there was dirty laundry from other rooms that stayed in hallway our entire

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

to do a quick load of laundry

laundry is still coin base machinery and they were running out of coins

laundry room needed more washer and dryer.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

comfortable beds. breakfast was great and staff very friendly.

the floor of the kitchen area was sticky.

gym is not great

gym, pool and eating area were all extremely nice as well

restaurant and bar no longer offered. overpriced as a consequence

i loved the pool and hot tub. it was very clean.

the pool was clean

the pool was also a bit dirty

pool

pool closed way too early for a weekend.

the pool

once again , down at the restaurant right now creating my breakfast phat pack (food)

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

no one else was in the pool so my kids and i got it all to ourselves

didn't get adjoining room and was traveling with 6 kids.

breakfast choices

pool area the pool says 3 & 4 feet but the water depth ness was greater it needs to be measured

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

nice room and breakfast

getting in and out of parking lot was a little different

(agreed to a two queen room instead of a king, no differ of compensation) wifi did not work, had to do conference

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

laundry room very convenient with new w/d

plus their kids got a little wild our last night there

staff was super nice, right price for our stay, kids loved swimming pool

room service was on timely manner

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

breakfast was really good with many healthy choices

great breakfast and helpful staff

nice clean outdoor pool and good free hot breakfast

just a bare parking lot

that it had a restaurant and bar on premises

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

french toast was an excellent breakfast.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

great for both kids and adults.

i like that there are arcades and activities before and after the pool area is closed.

great place for kids to enjoy their vacation and the water park was well maintained too

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

everyone was great! some of the friendliest staff ever! the swimming pool was nice too!

pool wasn't as heated as i would have liked

breakfast, close to mall, nice staff, always clean

good breakfast and clean room

it was private and the wifi was decent.

human and pet

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

the continental breakfast was terrible

laundry

clean, pet friendly, kitchenette

no wifi, shower drain was clogged, the bathroom was dark with no fan.

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

kitchen and free breakfast

it was nice that they had free washers for your laundry

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

dirty laundry and garbage bags in the hallways

free laundry room, pool, gym, breakfast, and some

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

dirty laundry carts left sitting in the hallways indefinitely

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

kids had fun on the pool, not a lot of people during our stay

clean rooms, awesome pool, a great breakfast, and the staff

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

no valet parking, no bus boy to help with the luggage

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

charged $25 for two days of wifi in the room

just finding the entrance to the room on the back side for parking, was a challenge

large dirty laundry basket next to front desk all day

the staff was friendly. it was hard finding a parking spot at night. you

breakfast was great

the room are very clean and they have great breakfast.

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

pile of dirty laundry still in the room and no follow through from staff on another issue

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

it was a good location for our purposes. it was also nice to have laundry facilities on site.

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

bed was very comfortable. fireplace in the lobby was nice. neutrogena bath products were nice.

pool area could be improved.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

easy parking.

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

extremely clean, friendly staff, and good breakfast.

the room was clean and the bed was very comfortable. the breakfast was very good.

pool was clean and easily accessible from our room

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

breakfast is extraordinary

driveway (for parking) need a bit of update.

the property is in a area in close proximity to a golf course which made it feel upscale

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

the location, the bed was comfortable. their gym was spacious and decent

the pool was very pleasant

location don't have restaurant a walking distance and the shuttle have a limited service hours

the outdoor pool. wish you had a year round pool.

the parking lot was packed and i needed a handicap spot and all of them were taken.

it is a welcoming place everyone is so nice. lots of parking available. good service.

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

parking too was an issue

the building itself is very nice the pool and exercise room

free shuttle to shopping mall

sheets smelled strongly of scented laundry soap

there is nothing i didn't like,the breakfast was excellent

breakfast, parking, wifi, overall cleanliness was fine.

very pet friendly, nearby walking trail for our daily walkies

staff are not friendly. indoor pool broken. so so breakfast option. drip sound in shower.

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

the pool for the kids

the room, the swimming pool, the workout room and the laundry area

breakfast was plentiful, but variety of proteins over multiple days would be a plus

the room, the swimming pool, the workout room and the laundry area

unruly kids in lobby

was a family living in a unit by the door to the parking closest to our room and constantly garbage and things

had asked for non smoking room

the price and it's pet friendly.

no refrigerator. no microwave. smoking.

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

smoking rooms and 1st floor

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

hallways are dated, the gym was too warm/humid to work out

laundry room was small and congested

plenty of free parking, close to the front door

need longer adult time for the pool area. to many kids..

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

the room and breakfast were great.

onsite laundry facilities at a reasonable price

laundry facilities on premises

laundry facilities on site

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

everything was clean; - breakfast was fresh and nice; - at night time it is silent, all you can hear it s ac

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

the pool was painfully small.

families with kids would definitely have a place for them to play/relax

it is pet friendly

i would book again if they didn't allow pets but wouldn't want to deal with the possibility of triggering my

way too much pet hair in the shower.

no pool, no signal on tv, lounge not open because bartender called off.

it was a good value for the money. however, the breakfast needs to be upgraded.

the bag breakfast

breakfast is in brown bags that are handed over to guests in the lobby.

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

parking

great bed! blue heron bar attached was fun and had good food.

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

breakfast could have included eggs, bacon, sausage

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

the breakfast buffet was fresh and stocked

breakfast was excellent sausage and bacon where dry

breakfast was not included the front desk people and maid were excellent

the info regarding included breakfast.

patio to courtyard, pool, comfy.

the swimming pool was nice and clean

there was no bar in the lobby

wifi doesn't work

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

* this particular location does not allow the playstation to connect to the wifi

nice location, roomy parking, easy check in-out

parking

our kids even noticed and commented how extremely nice it was

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

it is close to public transportation and also has a parking lot for those with a vehicle

the wifi was sadly really slow

great location and pet friendly ud83dudc4c

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

is not answering the all whenever i dialed them for room service or front desk or house keeping

it has a swimming pool, exercise room and restaurant

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

quiet clean order to room laundry

everyone is kind of. laundry mechanics terrible smell like peeps.

they had laundry.

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

lovely, comfortable rooms and free shuttle to ravinia.

treated excellent by shuttle driver. great location for ravinia visitors !

i was charged for wifi and it didn t work

shuttle van took us to and from the concert, making the entire stay easy and magnificent

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

there were no laundry facilities.

enjoyed the bar restaurant

the location felt safe and parking was more than adequate to accommodate my uhaul

the gym was closed, but i was told i could drive a few miles down the road to use one

restaurant on site with bar & daily specials. as always, comfortable beds & large bathroom.

the parking lot was about the only thing that worked.

clean, great location and excellent breakfast choices for all!

having pool time reserved was nice, knowing there wouldn t be tons of other people there (especially

the pool was small, like only for kids .

breakfast was same every day, not variety options.

parking was also convenient

breakfast. clean bathroom. nice fitness center. coffee on demand.

great breakfast. great price.

large pool, business area available, and good size workout room with a large tv

me and my kids like the room and the pool

how clean it was and the pool

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

we missed out on the continental breakfast.

breakfast, quiet, especially on back side of motel, exceptional assistance from owner/manager

breakfast could have been better!

free wifi

clean and comfortable! the staff was so kind to help us with early check in. thank you!

the pool was very cold, and they no longer have the hot-tub which is in the photos

very nice hotel. very modern. great breakfast. plenty of parking.

plenty of parking

the pool was temporarily unavailable during our stay but that was due to current renovations.

even after i provided the laundry list of issues endured during our stay

easy parking and easy access to our room

the safety bar in the shower wasn t secured to the wall

the pool was amazing and a great way to relax

rooms on the first floor lack of sun light. cold pool. tiny fitness room

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

skunk smell in the parking lot

for the most part it was clean. good sized room for what we paid. parking was free

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

nice laundry with no charge to use machines

you can do laundry for free.

free laundry and pool and the exercise room, adds to the positive experience

convenient, friendly staff, laundry facilities, gym, pool.

free breakfast and wonderful front desk staff. also free laundry machines!!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

loved the guest laundry

handy having a guest laundry and front desk selling detergent

pool had mildew/scum all along the bottom and was not swimmable

advertising of working jaccuzi in pool area

location is great, staff were very helpful, and shuttle is a big plus

bartender/service and hotel staff were outstanding

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

morning staff seemed friendly, the room itself was very clean, there was easy parking access

the reservations. the paid wifi

ants in room, door to room was hard to close parking was poor

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

hoped the bar would be opened a bit longer at night

very loud. kids running around being disrespectful of property.

over fifteen people multiple kids under 16 unattended

beautiful room with awesome view of the golf course! loved everything of the glen club

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

really well done. great facilities. very good golf course. first class

boutique hotel at an awesome golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

the laundry facility and the non working hot tub

breakfast, very nice managers complimentary drinks and snacks

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

bartender made special accommodations for me after the bar was supposed to be closed

wish they had a fan in the gym

there is no guest laundry

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

hotel has a bar and fire-pits, lap pool and everything is spotless

privacy with the barn style bathroom doors in the room