guest laundry

i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

the front desk did not have change for laundry at any time

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

needs a quarter machine or have laundry that takes debt

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

price, staff, laundry

it has a kitchenette and a laundry room

plus laundry facility is real bonus

, clean and reasonably priced laundry facilities)

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

the pool was fun for the kids

breakfast was good and there s good parking

the breakfast was varied and well presented

love how friendly the staff were, the cleanliness of the room (the whole hotel) and parking

staff was amazing. gym was great, breakfast was delicious. the room was very clean and updated.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

good choices at breakfast. very clean. great setup for traveling with kids.

would be nice if pool was open 24 hrs like the gym

grab n go no pool

the grab & go breakfast sandwiches were tasty along with the yogurt

on this occasion i was put in room 102 next to the laundry

when i asked where laundry was, i was told it's only available from 5pm to 8pm

room next to the laundry. very noisy!

it was a cozy one night stay. clean but slow wifi but good place nonetheless

the wifi kept having me put in a code anytime i d come back to the hotel room

kids menu only offered chicken tenders or mac and cheese

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger

wifi kept cutting off

gym decent weights and cardio and a bonus peloton bike

accessible parking garage, i enjoyed the high-quality room, breakfast buffet, fitness center, and pool area

great location, great front desk service, good access to laundry and vending machines, good elevator service,

need to install laundry vending machines in your laundry room

they even had laundry facilities upstairs

the breakfast selection. and the laundry machines were broken down.

i ordered room service and fell asleep again

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

clean and confort, breakfast and gym

light over the kitchen table or bar did not work

the gym is good

was average especially breakfast

on the odor, until i saw people with dogs in the elevator and realized that the hotel allows pets in the room

during my stay (loud noise) wifi failure

the breakfast expensive

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

convient laundry area, gym and

everything was great :) because of covid restrictions we couldn't use the swimming pool.

pool was warm

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

really well done. great facilities. very good golf course. first class

location of the hotel with a surrounding greenery and golf course

golf course view

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

the small breakfast and its limitation

the room service was friendly and quick and the food was good

the pool was gross and the staff did not check in on it

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

gym was tiny, out of water, cups and towels, and dirty

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to

there were no room service as short of staff.

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

no free wifi in the rooms and no foot slippers

shuttles are new and had the name of the facility on two small signs taped to the windows

lobby, gym and the pool are excellent.

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

you can do laundry for free.

the grill and free laundry

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

free laundry and pool and the exercise room, adds to the positive experience

the property had complimentary laundry room, gym and pool

laundry basket full of towels still over flowing and all over the floor

try the blackened chicken at the bar or in the restaurant

no washer and dryer. a pool table would be nice.

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

my grand kids enjoyed the indoor pool

onsite laundry room

laundry room and gym are good

wish they had laundry in the building

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one

brenda in the garden bar and grill, but to be honest the garden bar and grill staff were friendly and efficient

we loved the quality of the stay and the shuttle to o'hare

bad smell in the gym

the bar and restaurant was closed. there was a big floating in the hot tub

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

very bad beds hurt my kids and wife back and mine

no laundry

shuttle service

it was close to the casino and the breakfast buffet

was hoping for a room service menu for late night snacks, but there wasn't any information on that in the hotel

the location was across the street from rivers casino

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

gym, friendly staff

breakfast had all the essentials and the room had everything i needed to work (large desk, fast wifi, good a/c

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

shuttle service to and from o

the breakfast selection was wide and delicious

no barking, loud music or running kids

exceeded expectation : breakfast could be free though.

used the bar and lobby area, both wonderful

the room setup was nice! spacious for travel with the kids!

i can say is it will be nice to go back when in hotel bar and restaurants are open but i do understand them

only issue was that we requested a late check out which was confirmed by the front desk the night before, and

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

i could hear kids running down the hall, doors slamming, and the airplanes landing

where was the peloton bike? did not see it in the gym.

however, the gentlemen at the bar was very helpful to take food and heat it

easy to get to. free parking. large room.

with a pool and workout room, restraunt as well this is perfect for longer family trips

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

kids ran around during the night

lean. great gym and shuttle service, nice staff

breakfast buffet was excellent

airport shuttle service was very efficient

the wifi was very poor!

was ill so the room service

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

parking easy

pet friendly and lots 9f green space for walks

ants in room, door to room was hard to close parking was poor

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

there used to be a guest laundry but it was no longer functional

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

also, the hotel airport shuttle was not available on the afternoon i left

they didn t have the room size i booked so some of my kids had to sleep on the floor

also, shuttle driver didn't show at all for the first appt

we had no microwave or refrigerator in our room and the pool was down due to maintenance

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

no room service

you are pet friendly

the rooms were very nice and the breakfast

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

also there was no literature in the room to tell you what was close by, what was available for room service,

treated excellent by shuttle driver. great location for ravinia visitors !

nice lobby, free parking, good location.

would of liked a room service food option or a ala carte breakfast option

you have to request room service and they said to make an appointment with the front desk

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

the property was well maintained & there was ample parking

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

our kids always love your freshly-baked signature soft cookies

the bar in the hotel

location was the best part. the omelets at the breakfast bar were wonderful.

shuttle bus runs at top and bottom of the hour

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

the breakfast was good, lovely fresh orange juice, fresh fruit was good with yoghurt, cake/muffin type

shuttle to terminal 5

close to the airport and pet friendly.

even after i provided the laundry list of issues endured during our stay

there is plenty of free parking

parking was very close to entrance of our room

there is a pool but we missed the hours it was open

very friendly and helpful staff. free parking. pool.

it doesn t have a laundry facility to wash clothes

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

room service was awesome. king size bed super comfy.u. nhc cnn dc

the shuttle drivers, i can't express my appreciation enough

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

nice little gym and pool

updated, clean, friendly staff and wonderful breakfast.

the breakfast was one of the best complimentary breakfasts i have ever had

pool was smaller than i hoped

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

loved the location. shuttle drivers were great.

shuttle to ohare was perfect

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

they don't have wifi they are laying when you check in

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

the bar area was nice

great location and shuttle service was great

comfortable bed, good wifi, excellent shuttle services, friendly staff

there is no coine laundry

no laundry facilities on property. no restaurant.

free shuttle to airport, use of gym, excellent wifi, huge room

great location and shuttle service. all of the staff were friendly and helpful

the pool and the gym were clean and the towels at those facilites were clean and new

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

wasn't a bus to take me to the casino i think you have to have that because i love going to the casino or any

the same was true of the shuttle drivers, who were wonderful and made the experience even more pleasant

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

the breakfast particularly the egg and sausage never had we had eggs this bad

cleanliness...breakfast...shuttle service

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

bar area and coffee shop and when i needed a fridge in the room for medication it was delivered in

you are right by wrigley field and all the bars, shops, etc

bar area, across from wrigley and a short walk to a variety of restaurants

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with

no room service

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

i loved everything and the gym was great

had missed a flight and had two families w kids

is clean, comfortable and big rooms, have room service and nice bed linen

no laundry

our room didn t have a laundry bag.

there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.

pool room was a bit cold during our stay

kids running around

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

you were one of the only location that allowed small pets

full kitchen large rooms

loved the breakfast,

advertized public laundry but only starbridge customers could use their keys to unlock door

staybridge guest had access too the laundry and breakfast

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

i liked the guests laundry which helped out during our stay

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

i wish i had more time i did not get to use the pool

breakfast was wonderful, the bed was a dream

ants by swimming pool

facilities laundry room was out order

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

like someone was doing laundry

laundry area looks like a dark dungeon, no lighting

the musty smell others complain about is just the laundry facility in the hotel

no microwave, no laundry, people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry room is ok

i didnt like the funky smell in the laundry/ vending area

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of

and being awakened very early in the morning because of people working out in the gym,never put anyone in the

menu was delicious and the bar was a great place to unwind

shuttle service was perfect

we had no issue with room services, they delivered quickly

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

free parking while we traveled abroad & free shuttle to airport: very pleasant surprises

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

the value for the room was very reasonable, there were several amenities available, and the wifi signal was

the room was bigger than i expected, it had a living room and even a muni-kitchen with a sink, a fridge, and

wifi was a bit spotty

were really great and though we didnt' use it apparently you get a free pass to a really good gym nearby

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

no change for the laundry room.

twitch and youtube music is not working via the free wifi provided

i could also hear that i believe the laundry machines running

room on ground floor noisy, hammering and drill from utility room on weekend, slamming doors from gym, not well

love the free breakfast and the gym and hot tub is a nice bonus

no special treats for a pet that i was charged $25 extra dollars - not even a water bowl

i absolutely adored the neighborhood, and because this was a small hotel without a pool, it was very quiet and

there is no guest laundry but the coach light coin laundromat is 10 minute walk on broadway

the process was easy. late check out was a blessing.

the wifi didn t work

location next to the l was great with kids.

even my kids noticed that he was unpleasant

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend

restricted food/ bar opening hours and no room service

liked the location, the pool, parking, the room was perfect, they gym, the rooftop, the service was

indoor and outdoor pools during the summer - thought the outdoor pool gets crowded in the summer

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

dirty laundry was left outside my door for over 4 hours after my room was cleaned

sports bar was underwhelming

the pool and room were nice,also the bed was a dream

i went for a swim but felt the pool area was a bit outdated.

their is no microwave and room service doesn t come to the room and clean

breakfast is a starbucks cafe within the hotel. it s ok but not great.

customer service, housekeeping, parking and location!! outstanding!

the pool was very quite dirty

even though they claimed we had email wifi, we most certainly could not get on line

gym is so basic it hurts, but if you know how to train you'll do something with it

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

is a little sketchy with tweakers constantly hanging out in the parking lot and possibly living at motel 6 but

the parking lot was extremely slippery when i arrived and left

bed sheets could be clean. i found a hair! wifi was down

of space in the bedroom fridge access to bus stops and train close to restaurants and laundry

gives the info that it has a laundry, but in the facility they told me there is not

no laundry facilities but luckily a good natasha service nearby

the knocking in the central heating units. slow wifi in the room.

lobby was charmingly decorated, staff very attentive, good wifi, comfortable beds

bag for laundry in rooms no fridge in standard rooms walls were thin--lots of noise from the street and

location, right next to shopping, many food options, bus transport, laundry, grocery stores

limited facilities available like a laundry.

no gym on site, no laundry, no parking

large bathroom nice suburban location close to transport, grocery shops and restaurants strong wifi noisy air

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

the breakfast was very good with a lot of options.

the front of the hotel is a dead end parking lot

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

breakfast was the same every day, but not bad

the name changed, but the signage did not. also, breakfast was

parking

breakfast was basic and filling

website stated laundry services-none available

only think that i was disappointed in was there was no free wifi for leisure guests

no room service menu for breakfast.

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

well appointed, attractive, comfortable room and furnishings; airport shuttle every 20 minutes

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

i would like to have vending machines to purchase water; room service is very expensive.

having a laundry facility and gym on site was fantastic

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

it has laundry - also very convenient

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

also, laundry on the floor

and quiet, laundry machines easy to access and functionally good

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

parking is free, the staff is there is polite, and they serve breakfast for free

i used the laundry service was soooo outrageous.

but the rooftop bar and pool are so contemporary cool

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

the gym is a local branch 50 metres down the street

the pool is really small as well

laundry broken, no bath tub

laundry out of order

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

th a nkful for the laundry room

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

crowded parking, self serve laundry not working,

rooms were next to the laundry room

on the website that their top amenities wonA t be available because or covid so no breakfast, no room service

the breakfast...

should have service elevators so that the customers don't have to ride up with dirty laundry, smelly garbage;

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

breakfast delivered to the room would have been nice

the location,the comfort of the rooms and beds, the quality of the wifi and the breakfast

rooftop bar lovely staff good breakfast amazing room

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the pool was painfully small.

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

the room was very clean and comfortable. the breakfast was great!

breakfast was very good. room very nice and spacious.

size of laundry room and exercise room

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

size room, the laundry was a bonus

laundry room was small and congested

need longer adult time for the pool area. to many kids..

it’s hard for adults on vacation to get alone time when we’re around everyone’s kids

internet speed was excellent for kids streaming google meets during elearning

extensive gym with a good variety of equipment