there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

that it had onsite laundry room

shuttle to ord is very dependable and pleasant

smelled bad like a pet, carpets stained with urine and other unknown stains, booked for a family who had two

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

sofa bed. family with kids net door.

had missed a flight and had two families w kids

especially with kids

our room didn t have a laundry bag.

no laundry

i wished breakfast could stay open till at least 9:30 am

very friendly staff and kids loved the pool.

clean rooms and lobby. breakfast was great.

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

also, they have a laundry where i did my load and it just costed me $4

laundry area looks like a dark dungeon, no lighting

like someone was doing laundry

the musty smell others complain about is just the laundry facility in the hotel

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

squeaky beds. old and dirty laundry room.

staybridge guest had access too the laundry and breakfast

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

advertized public laundry but only starbridge customers could use their keys to unlock door

staff were friendly, room clean , beds comfortable as guest laundry

i liked the guests laundry which helped out during our stay

no laundry

close to restaurants and casino

the latte i got at the coffee bar was even better than at starbucks

location, customer service, amenities, courteous and prompt shuttle service

shuttle to and from airport in 15 minutes and clean hotel

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

my kids said rosemont is nice but joe makes it great

room service

pool water is way to cold. pool isn t heated, the room is cold.

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

the wifi never worked at all

super convenient location right next door to the casino.

shuttle service from the airport came back to pick me up

very clean very nice rooms nice layout, good pool

there is no coine laundry

no laundry facilities on property. no restaurant.

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

also one of the best breakfast services out there

pool and breakfast were super crowded

laundry room and gym are good

onsite laundry room

wish they had laundry in the building

the location was perfect near rivers casino

friendly staff, comfort of the hotel, the connection with the city and the airport-shuttle bus, kitchen etc

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

where was the peloton bike? did not see it in the gym.

room service was nice and quick

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

the hot tub ! pool for the kids .

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

the gym equipment was nice and new

definitely worth the price for free breakfast & airport shuttle

the breakfast was

used the bar and lobby area, both wonderful

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were

wings from bar downstairs and was disappointed in the fact that specifically ordered wings with sauce on side

gym, while functional, is poorly arranged and cramped with cold, stark decor

exceeded expectation : breakfast could be free though.

i didn't get to try the pool, as many families have were staying there at the same time, and it got a bit

airport shuttle

i expected more of the gyms but they were fine overall

also, the hotel airport shuttle was not available on the afternoon i left

pool was closed and no breakfast. the bar may have been a bit pricey.

many kids in swimming pool

the pool area was clean

very nice excellent breakfast

staff was very nice at front desk and bar and

breakfast was great my children loved the pool the bar was great also

was not aware this was a pet friendly hotel

room service was prompt and food was good

our kids always love your freshly-baked signature soft cookies

check in very knowledgeable very clean excellent room for price punctual shuttle

fast room service

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

loved the location. shuttle drivers were great.

the hotels breakfast was absolutely spectacular for $7

shuttle bus, perfect stay

service trying to get in room at 8:00 am when we had late check out

wifi - it would drop my connection every 45 minutes (on the dot) and then i would have to wait up

hotel bar with happy hour and great food

free shuttle to airport and late check out

the room service were a little slow at times and some of the face towels had stains

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

location laundry service printer services

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

the overall cleanliness of the room and the gym

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

only thing i didn't love was breakfast

comes with kitchen area

easy airport shuttle, friendly staff

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

one thing i didn't like and that was the wifi i could connect but it was sooo slow

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

the breakfast was good, lovely fresh orange juice, fresh fruit was good with yoghurt, cake/muffin type

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

shuttle took too long to pick up at airport.

the 24 hour shuttle service to the airport.

i was going to workout but the gym smelled like mildewed towels.

i m sure some kids are on a sugar high

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

pool was smaller than i hoped

decent gym and good location if you are looking to stay near the airport.

the check-in process took longer than expected. the shuttle was not very comfortable.

gym and cocktail and bed

, great location, shuttle to the airport

shuttle service was perfect

stayed at the hyatt rosemont two nights prior which was drab and restaurant bar closed too early

told pet deposit was $50 for stay

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the gym facility was not very good. no towels and machines were basic

they were even able to get us clean laundry with their dry cleaning service on christmas eve

it doesn t have a laundry facility to wash clothes

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

the shuttle drivers, i can't express my appreciation enough

restaurant and bar in hotel with choices outside door

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

was a little early for check in so we had a lovely meal in the sports bar

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

i have to go to gym to fill hot water / cold water

room service had a 6% charge plus a 20% service in addition to the sales tax

the wifi worked flawlessly everywhere in the facility.

the pool and hot tub was still shut down.

laundry room is ok

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

no microwave, no laundry, people trying to open your door

i didnt like the funky smell in the laundry/ vending area

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

laundry basket full of towels still over flowing and all over the floor

did room service and not only was the food delicious, but the staff was incredibly sweet and

excellent price for the quality. staff was very courteous. airport shuttle very available.

separate room from couch area so i could send my kids to bed and stay up and watch television

nothing was explained just processed my payment and gave me my kids nothing else

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

lots of broken items (laundry was completely out of service for days, cracked light switch)

airport shuttle service great

and pillows was comfortable, room was clean and large enough, private bathroom, free parking, close to the ord

24 hour shuttle is convenient.

microwave not very clean. nor the laundry

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

in-room wifi very dicey and unreliable on ipads and iphones

pet friendly - very nice with pet station

website stated laundry services-none available

room service: one staff member made it seem like the gratuity was not included, when i openly asked

shuttle regular and on time

reason why i wanted to stay here and to much chlorine in the pool

kid friendly . pet friendly pool hours during week .

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

friendly and helpful staff, great airport shuttle system (able to reserve for shuttle by airport wifi with their

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

it's located close to a parking area

it was very hard to find there was not good signs getting into the parking lot.

and quiet, laundry machines easy to access and functionally good

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

also, laundry on the floor

it has laundry

they do not offer an airport shuttle or on site free parking

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

room and laundry

the beds are so comfortable laundry is free

i like the that it has a gym and laundry room

it has laundry - also very convenient

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

cons were all about facilities that were not available, namely the hot tub and laundry

th a nkful for the laundry room

laundry out of order

rooms were next to the laundry room

crowded parking, self serve laundry not working,

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

good free breakfast

everything & bar & restaurant ud83dude0b

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

no plastic bag for laundry

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

size of laundry room and exercise room

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

facilities, except for wifi, were nice and relatively new

bar & restaurant closed

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

there were wild bunnies right outside the pool area. 10/10

the staff were very accommodating. my 2 year old loved the pool.

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

laundry room was out of order

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

no change for laundry room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

good location for my needs, free parking, guest laundry,indoor pool and workout room

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

the parking lot

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

they don't have wifi they are laying when you check in

poor wifi interference on

needs update: front has no place for luggage storage, no laundry room, entire place feels old

we were happy to find all the amenities we were looking for, such as free wifi and parking

shuttle picked us up from the airport

great staff. clean room. nice breakfast.

parking lot definitely hard to find a parking spot , and i m not a smoker and from the time i

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

price was decent. no charge for parking.

very convenient and the breakfast was delicious.

close to the airport. great value. clean. nice stuff. laundry on site.

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

the wifi is not the greatest

cleanliness and wifi could definitely be better.

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

no laundry facilities

comfortable bed plenty of parking clean bathroom that s all

door going outside to the parking lot was very noisy

the bus shuttle from the airport did not arrive at the reported time

the shuttle was not at the airport on the hour every hour as advertised

bar and restaurant were not open

room next to the laundry. very noisy!

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

i was not able to eat so i can not comment on the breakfast

need to pay for everything example request for early check in need to pay $30

my room was by the laundry room and i could hear it all evening.

disabled parking was close to room.

hotel was so cold, we could not let the kids get in the pool

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

kids had fun at the pool.

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

at 2 am and with kids in tow, that was pretty disappointing

the hotel had a nice heated pool for my kids

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

needs a quarter machine or have laundry that takes debt

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

it is like swimming in the laundry room

the front desk did not have change for laundry at any time

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

.pet fee

breakfast was lacking for a hotel in this price range,

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

breakfast was limited to packaged muffins and bars, and oatmeal

pool was exceptionally clean

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

reserved a parking spot here for about 2 weeks

the bar was open

spacious room/suite that was nice and clean. ample free parking available.

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

pet friendly and lots 9f green space for walks

asked for late check out and was denied

i had to download a remote on my phone and the wifi was

there used to be a guest laundry but it was no longer functional

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

loved the guest laundry

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

breakfast is good

cute kitchenette

pool is a saltwater pool, which was a pleasant surprise

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying

even after i provided the laundry list of issues endured during our stay

there was no breakfast at this location ... and no restaurant or bar open!

the only day that we received it was that we went to the front desk after going to the gym to make sure that

very friendly and helpful staff. free parking. pool.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

could have more available laundry machines and have earlier and later laundry hours

the parking lot access to the hotel does not have a sidewalk, need to walk with kids on the stry

breakfast could have a few more selections.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

my kids found old french fries behind the end table.

breakfast was excellent with lots of options

room was spacious and clean. good breakfast. kids liked the pancake maker.

the side door didn't open with a key card. the gym equipment should be more updated.

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

new, clean large suites with all the amenities. nice breakfast.

the pool good food and service nice rooms

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

we were near the laundry room which we had to close the door since it was so dirty

the room they gave us was across the laundry room and getting super loud at 6am

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

called for room service never got a response

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

bathroom had enough towels for all of us housekeeping kept our beds made & trash cans clean parking was

good gym. clean room

hotel was clean, we had free internet and free parking

free parking.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

by parking fee in an area where parking is not a premium

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

hallway have more stain the wall need new paint , outside the building lots of cigarette in the parking lot they

breakfast wasn't so grand with a lot of variety

plus the wifi was out in the area

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the room service was in and out like a whisper

the pool was very nice and clean

wifi in the room was not working too well

amenities (laundry), needs to be more welcoming

wifi advertised, but is slow and inconsistent

property accommodated our early check in prior to the beer festival we attended

we were allowed to have our family pet

also the wifi needs to be updated

breakfast great

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

pool closed at 8 but we were happy it was open at all!

awesome staff, great breakfast!

great breakfast. great price.

the wifi was terribly slow

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

boutique hotel at an awesome golf course

location of the hotel with a surrounding greenery and golf course

son had a blast playing golf for three days during spring break; staff went above & beyond

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

easy parking (free)

kids running on the floors all day and night keys not working to room poor lighting in th

we love the pool it was so nice and clean and the hot tub was so relaxing

dirty laundry was left outside my door for over 4 hours after my room was cleaned

temp in pool area could have been warmer

i went for a swim but felt the pool area was a bit outdated.

sports bar was underwhelming

the pool and hot tub

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

strong odor of natural gas immanent from laundry room

nice laundry and vending

elavator not working laundry machine out of order

the laundry area with amazing snacks to purchase was a plus

it has a kitchenette and a laundry room

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

price, staff, laundry

, clean and reasonably priced laundry facilities)

we appreciated the extra touches from the housekeeping staff in the suite s spotless kitchen

with all the traffic and kids i didn t see anyone wiping tables that so unsanitary

the breakfast was varied and well presented

pool was held hostage by a birthday party for five hours

find, good location, staff is great, rooms are very nice, nice breakfast included, plenty of free parking

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

great location and pet friendly ud83dudc4c

good price and location. friendly staff. very clean and good wifi.

the parking lot is clean and well-lighted

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the staff was very pleasant and you couldn't ask for a better breakfast

breakfast was excellent

free parking

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

well presented breakfast and the laundry facilities were great

very good breakfast. clean, nice pool area, wifi worked well.

pool

the amount of space for parking was good and was in a good location out of the big city

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

guest laundry

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool (great

well located. great parking. very good room service.

this hotel , staff very friendly , great location , bed very comfortable, love the gym , free coffee , free

on show nights, the parking lot is a bit busy, but it is not noisy as a result

didn't notice a pool, but there were laundry facilities

the breakfast could be better than that but with this price i think is fair.

cameras in the parking lot

good price for the area. free parking.

think the room i had may have been a pet friendly room and there was a slight odor

would be nice if pool was open 24 hrs like the gym

kids slept on the fold out couch, no complaints

breakfast was amazing the next day

good breakfast

wifi was spotty and slow.

free onsite laundry is a huge bonus

the property had complimentary laundry room, gym and pool

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

you can do laundry for free.

wifi was on and off

wifi wasn t great

wifi is not excellent, so that's problematic

we enjoyed going to the bar at night

wifi accessibility could be improved.

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

parking is included (an expensive item if you stay closer to downtown chicago) and the location

parking was just outside the door

great things to do/places to eat in oak park (frank lloyd wright homes, deliah's kitchen for breakfast, lou

wifi is pretty bad and the cell service for att isn t great either, but that could be more atts

most of the laundry equipment was out of order

wi-fi available, and no change machine in the laundry/vending machine room

the grab and go breakfast was also a nice feature

the kitchen in our room had plenty of space

pet friendly

the pools (indoor and outdoor)

great staff! great pool! comfortable room!

the room service breakfast was ok

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

it was a great stay kids loved the pool and the breakfast was great also :)

they sent me on a wild goose chase to find the coin operated laundry room

thank half the dryers didn t work so it took forever to do laundry

there isn't any information; saying laundry rooms compared to previous best western

i did not feel safe with my kids swimming alone

additionally, your website advertises a gym, which was not functional or open while we were staying