cluded)

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

they could use less chlorine in the hot tub and pool locations breakfast

the breakfast buffet was fresh and stocked

the breakfast was mediocre

there were no laundry facilities.

the location felt safe and parking was more than adequate to accommodate my uhaul

called the dining room as directed on the menu for room service at 9:00p

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

stay there four days a room never was clean we went to the reception and request room service and claim they

the breakfast really needs to be rethought.

parking was also convenient

great breakfasts, easy parking, and friendly staff

staff, super clean facility,great breakfast overall it was excellent i will definitely stay there again

clean !! breakfast was fresh.

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

room was comfortable-ample parking.

pool wasn't as heated as i would have liked

i truly enjoyed my stay and we got the pool to ourself for 45mins or longer

parking lot was well lit

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

no mini fridge, pool was cold

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

pool closed way too early for a weekend.

hot tub not working, pool cold in spite of being advertised as heated

laundry soap dispenser was dirty

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

gym, hot tub and laundry room

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

the kids had alot of fun and there is so many activities

in room was dim, especially in the kids room

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

to do a quick load of laundry

there was dirty laundry from other rooms that stayed in hallway our entire

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

laundry is still coin base machinery and they were running out of coins

having a kitchen was nice.

the fact i was let known of a pet charge after i paid for the room no ice either

some of the pet owners are not responsible about picking up after their pets

the breakfast i really enjoyed it hot cocoa my favorite.

especially around breakfast items

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super

nice pool and fitness room the employees were very friendly

breakfast was great. very friendly staff!

clean and like new facility. fitness room was nice.

parking, comfortable bed/bedding, great local art/photography, delicious breakfast and friendly

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

great breakfast and helpful staff

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

the desk chair as well, the mattress was way to bumpy, and the desk chair was broken also, the pool was not

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

the free breakfast was great

no one else was in the pool so my kids and i got it all to ourselves

the pool was cold and no hot tub

close but the pool is already closed wen you get there that is a little bit of a problem with the kids

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

laundry room very convenient with new w/d

breakfast good and good choice of food

everything like the clean rooms, great facilities, the breakfast, the pool

my kids loved the pool! the beds were very comfortable and location was great!

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

parking lot and gym it s to small the 2 overnight person or manager and the evening from this days 5-30-2019

the only thing we did not like is that the wifi is extremely slow

put early check in on my reservation & i still had to wait an hour to check in

, a bar and pool table

couldn't go down all the times we tried because too many people(kids)

lighting great for parking lot

the hotel is pet friendly and our room had laminate flooring

did not take breakfast nor use the bar facilities, but i very much appreciated that they were available

dryer wasn?t working in laundry but it really wasn?t a necessary need

and clean , breakfast was hot and fresh

the spa tub was nice and the bed was comfortable.

kitchenette was stocked with some dishes, a couple pans, and a pot

pool and gym are both closed due to covid

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

after finding an employee in the parking lot we were able to get into our room

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

one level and rooms opened directly into the parking lot

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

the housecleaners & laundry woman are wonderful, every day.

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

laundry machine was so convenient with all the dirty clothes i had

parking is close no matter where you park, convenient to gas and food

i've been asking for 2 days to have my room serviced and it has not happened yet.

a lot of interesting characters hanging out outside building, interesting smells, interesting parking lot

#4 grateful that there was a 'non-white' bread option ( w/fiber, etc) @ breakfast, but i personally wld like

enjoyed the stay here, from the check in, breakfast, pillows so fluffy, to the check out, including the extended

parking close to room

parking was a little lean of you got in past 10pm but with 3 entry doors it wasnt too bad.

i didn't like that we heard ppl doing laundry all day & night

i asked where the laundry facilities were and he told me the second floor

we used the laundry room, very convenient to have

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

clean and kind staff. the hot breakfast was wonderful.

breakfast.

the breakfast was only coffee, juice, and sweet rolls.

free wifi

the breakfast was ok

then a girl with 3 kids came in and took over

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

large room, bbq grill and free laundry.

the laundry room floor was filthy

location, cleanliness, full kitchen

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

the parking was packed. the price was higher than the rate that the holiday inn site offered.

breakfast was great and hot coffee regular or decaf is available all day

the fitness center had a lot of broken or missing items.

it was clean and had a pool

the amenities: indoor pool, exercise room, laundry room.

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be

it was very clean and the breakfast was delicious

the parking

good breakfast, clean everything!

even the laundry room and gym were a pleasure to be around and not dirty as others have been

free laundry also

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry, large room with fully equipped kitchen, friendly helpful staff

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

the only sad part was that the breakfast didn't have the waffle machine, but that was not their fault

breakfast was great staff was excellent as well

courteous and professional staff. and they have a peloton in the gym!

the diamond parking should not be closer to the door than the handicapped parking

everything was fine. unfortunately i missed the breakfast by a few minutes. my own fault.

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

wifi wasn't very good

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

liked how they repurposed the old pool area into a pet friendly dog walk

place smells of smoking

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

great location. friendly staff. very clean! starbucks in parking lot.

to everything, clean, walking at the preserve trails,nice temperature in the pool

the pool was always crowded with kids

breakfast was good and warm

breakfast bar was also pretty impressive

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

the breakfast was good

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

clean rooms, comfortable beds, great breakfast

my kids were a little disappointed about the pool not being open

called front desk 2 different times because of the noise and kids stomping and running in the room above me

the continental breakfast was terrible

no basic choices for breakfast but given the price for a night i think they re good.

our daughter graduated from the navy and we needed a late check out and the staff was more than accommodating

i no longer have wifi, (i and currently online with mcdonalds next door), which is listed in the description

small fridge no free breakfast despite claims of offering

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

the little bar soaps

pool are had a little hot tub and my kids really enjoyed swimming

pool and jacuzzi

the pool was not up and running and which was expected

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

amazing breakfast

too many kids at the pool and hot tub screaming

how comfy the beds were. i also liked the tv service and free wifi.

the free laundry service was a great convenience

everything..spacious room gym free laundry friendly staff etc

they have free laundry facilities!

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

free laundry service helped immensely. staff was more than accommodating.

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

breakfast was lacking luster, to say the least

gym

laundry room really need to fill up detergents n must clean everyday

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

laundry facility was nice

no shampoo, kitchenette burners were rusty, not enough towels

laundry room

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

the pool was empty, dirty, and showed no sign of being returned to service

pool closed for the summer

the pool was empty and over grown with weeds.

used the pool/hot tub which was clean and relaxing

facility was conveniently located and had plenty of parking

they made the experience with myself and my four kids perfect

breakfast was the best i have had at a motel, options were many and quality and quantity was great

i was there for such a short amount of time so i didn t use the pool or fitness room, but they looked nice

their website said restaurant in the facility and laundry service, there was none

breakfast could be better

door i could smell it had been smoked in extensively, the drive to get in the property and the parking lot had

i wish that there was more information with regards to going to the nex, the navy base, shuttle service, places

staff was friendly, and the shuttle service is great

hallways smell funky as there are always laundry and cleaning carts in view

the kitchen the pots and pans were peeling, we had no dishwasher soap and there was some sort of blue

the inside pool was cold besides the wave pool, so spent a lot of time in wave pool or outside though it was

only thing that was weird is the bar and restaurant closed at 9:30 on a saturday night the same time the water

i also liked how we were able to use the gym at the grand geneva included with our stay

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

wifi was a bit erratic & cable could be a little better stayed at a super8 in monee, il & their

there was a free breakfast which included a variety of cereal, yogurt, pastries, bread, and hot waffles

no laundry room

a pet friendly hotel who also gives out delicious warm walnut chocolate chip cookies - it's very

parking lot

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

pool advertised. it s been down for two yearrs

the complimentary breakfast was above and beyond. i also enjoyed the pool.

newly remodeled and very clean breakfast buffett was perfect

if the pool was inside and open. but i completely understood because it was a cold outside.

area, lady receptionist nice, quiet, parking, and dining area

the spa and fitness center were great too

i had to pay extra for the water park

villas are an outstanding value when traveling with kids

my grandkids here for the easter weekend and we all had a great time

wifi was the biggest chief complaint from my kids, the tvs were not working since they run on wifi in both of

room was directly next to the laundry room

they had an activity for kids. and the laundry services

clean, good breakfast, polite and very professional staff.

the pool and gym areas were also very nice

2 boys, pool time, play time

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

no laundry detergent

listing for this did not specify that this had a kitchenette, nor laundry

had to request dish soap and laundry detergent.

while our room was comfy, it was right next to the elevato and laundry which made for some unexpected noise

shades wouldn?t close so i felt everyone in parking lot could see in my room

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

early check in!

very good breakfast and very comfortable beds

girls loved the pool

the capacity is 15 people so you can imagine it feels full with 5 kids playing in there

not being charged at pet fee when i was told it was refundable

the hotel breakfast was hot and good

cable didn t work all the way and free breakfast needs a little help.

breakfast selection

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

as we were on a road trip, the laundry facilities were much appreciated in the suite

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

across the street is a park and then the lake shore and boat rentals and boat rides

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

love the location and parking included !

pool water pretty cloudy

location, parking, and love the bathroom. very spacious

i used the laundry facilities and they, too, were clean

service was lack there of and laundry facilities weren t in the best of shape

the pool n laundry area

and no laundry would be nice if they more then one machine other have their laundry room working why can't

the laundry was coin operated, but the front desk had quarters.

only one person working, the front desk, the cleaning and the laundry

at midnight the night before the spa tub in the room ran out of hot water and was told it must be because too

more parking area.

the jets didn't work on my spa tub. i could take a bath at home.

super friendly staff check in and out. great breakfast cant beat the price i paid

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

free parking, price

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

laundry room was affordable and convenient

free wifi, breakfast, cookies

location, ample parking, variety of breakfast items including sausage, waffles, pancakes

pool was so cloudy that we couldn't see the bottom

the pool was very relaxing

the people are nice. the hotel is very decent for the price. very good pet policy.

pool was on the small side, but everything else was perfect

the breakfast was wonderful with many options to choose from

unable to get untitled gym due to key issues, workers also had difficulty getting in and keys not working but

courtesy shuttle took me to the shopping area and picked me up

very clean nice staff nice pool

couldn't find the free breakfast.

pool was fantastic, a level above the holiday inn in elgin

a so fitness center had 4 pieces of equipment out of order

laundry room had vending machines but no laundry soap for

love the laundry room

it had a nice laundry room which i made use of

the laundry was priced rather high

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

breakfast to small limited choices and no coffee maker in the room.

) so, if you are traveling with a pet and a lot of

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so

there are also breakfast and dinner

was not appealing the people in the room above me were very noise the people pulling into the parking lot blasting

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

space/size of room exercise and pool area great breakfast easy access from doors to rooms

the floor of the kitchen area was sticky.

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

the gym had all the equipment i needed for my workout also

business hours of bar and restaurant.

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

covid-19 restrictions meant that we had no amenities, room service or restaurant

the pool water was cold

laundry

expected an extended stay facility to have a stocked kitchen

peace and quiet, kitchen, breakfast, great staff

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

free wifi & kitchen