the laundry facilities

laundry is also available with purchase of detergent there

location and the fact it had laundry

there is a laundry room on the grounds and restaurants and shopping malls everywhere

laundry room

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

wifi was a little spotty (it wasn t an issue for us (adults) - my kids like to wind down and watch youtube

staff was rude would be nice if the bar staff spoke better english

wifi was a little spotty (it wasn t an issue for us (adults) - my kids like to wind down and

there was no cell service or wifi downstairs

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

the one laundry washer was not working

laundry room could be cleaner

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

nice size rooms. good gym and pool area. staff very friendly and accommodating

room service was great.

no bar or kitchen, quite disappointing!

the pool was extremely cold.

that the pool or hot tub wasn't filled up or open

there were kids running around the halls all hours

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was

for it to be a pet friendly hotel, it smelled great

room was nice, staff was friendly, pool was warm... location was perfect for us...

prices at the convenient snack bar were so expensive it was stupid to buy

loved the free laundry and gym facility

they even have free washers & dryers for guest laundry

pics provided of laundry and trash we took out

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

kitchen dvds players, free laundry

laundry was extremely dirty

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

there was a coin-op laundry room for guests, but only one washer and two driers available

parking

very clean good maid service polite staff good breakfast.

first room i had dirty laundry was out side the door and a big party next door

needs larger laundry room.

hallway on 2nd floor smelled terrible from the laundry area.

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

room carpets not clean and sticky, no timely room service daily

breakfasts wasn't worth the money to high and the kids didn't like it

the pool wasn t open to guest

the room was still at rose petals from people before us

the pool was very clean and the temp was perfect

i like the ability to schedule my kids swimming times. it really helped with planning.

room service and breakfast

getting the use of a refrigerator; rapid room service and cookies.

the gym was nice and pretty well equipped especially for a hotel gym.

the dining room and bar area was extremely nice

the snack bar was very limited or barely stocked and very inconvenient

spa services were wonderful

of room service extremely helpful during my stay very professional and knowledgeable

room service and meal very costly

it was date night for me and hubby kids free

the gym was decent

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

also went to the bar

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

pool was too cold and there was no laundry room

no laundry onsite

there were no laundry facilities.

wasn t a full service hotel. no room service or laundry service etc.

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

it was safe and fun for my kids and i to relax

did not have breakfast property was nice rooms could be a little bit bigger

we felt like royalty! the kitchen was nice.

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the pool area

amenities like food, computers, wifi and coffee.. friendly staff.

parking lot area is a bit rough and traffic but your on a main intersection.

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

laundry room, and dishwashers in the room with oven in kitchen

laundry

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the laundry room and it was quiet

lack of laundry items available for vending.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

nice pool, allow pets

clean place, perfect location, and pet friendly

rooms were nice, would like to have families with kids and adults only floors separate.

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

main entrance is very narrow and through the laundry place

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry facilities.

no laundry room

no laundry facilities

only thing is the counter in the kitchen area wasn t as clean as it could have been but since it s still a

pool, breakfast, hot tub

quiet clean breakfast ok

the room kitchen was nice. i liked it for sure.

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

laundry on site.

the next morning the maid said laundry wasn't done to give extra

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

location- right off 355. adequate parking. restaurants and starbucks very close.

wifi i very bad

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

the bar could be open later and earlier possibly

the wifi was not working when we were there.

older teens in the pool with so much horseplay, that young kids were not safe to

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

on the first floor right next to the workout facility and right around the corner from the pool great location

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

breakfast in a bag. stale muffin and expired yogurt

pool was nice too

wonderful pool

yes i would like the gym to be 24/7. i workout twice a day.

facilities, grounds, parking, pool and gym, amazing staff

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which

the spa and pool was a plus

the hotel is super clean including lobby, restaurant, and laundry room

free parking, free breakfast, great location, wonderful staff!

we had a kitchen

staff let us have an early check in.

clean, modern...loved the kitchen

room service was great and the hotel staff was over the top

the room service was prompt, courteous and delicious

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very

room service prompt, friendly and food was delicious and beautifully presented

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

the kids were looking forward to the pool

scramble eggs at breakfast are real, not soppy wet powdered add water junk

wifi could be a bit better, but other than that everything was honestly great.

breakfast was excellent and enjoyed by many of the guest

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

parking lot was a mess (cups, bottles, masks)

clean, friendly, great location, great pool

the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and

location was very close to my meeting and the gym was great

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

wifi was sporadic and there is only one washer and one dryer for three floors and they shut the

the kids loved the pool

good breakfast. gym. clean.

the pool was awesome!

butter they had was cold,so to put any on toast or a waffle was impossible not good ruined breakfast

it was very friendly and clean the pool and hot tub was clean

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the

no laundry

needs updating and laundry room

i am not complaining they do not have guest laundry

needs laundry room

there was no laundry room but in all it was a great stay.

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

add cooked eggs for breakfast. put some benches or a picnic table for the smokers.

not sure why but hotel rents out parking making it difficult for people who are staying there

breakfast wasn't so grand with a lot of variety

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

could use two laundry machines. ty for great stay

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

it says breakfast included when actually it's only a snack breakfast. should change on website.

items for the kitchen were not available and one day toilet paper was not available

location is great. employees were super kind and hospitable. convenient parking lot.

liked that their was a kitchenette and good parking

guest laundry

breakfast both days was great but not hot.

they charge for parking

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

free breakfast and parking made it so user friendly

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

loved how quiet it was and the kitchenette in the room

pool was packed and very loud

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

outdoor pool was closed.

most of the laundry equipment was out of order

wi-fi available, and no change machine in the laundry/vending machine room

the grab and go breakfast was also a nice feature

because there was no wifi, i was unable to use a card to do laundry, and the front desk was not able to sell

no room service front desk poor customer service room had bed bugs bit my wife and kids

pool closed at 10pm on a friday evening so my kids did not get to swim.

parking tight somewhat

the room was not cleaned on the second day of our visit even though we requested full room service

room service was not available

pool water could have been warmer and hottub jets didn't seem to be working correctly.

there isn't any information; saying laundry rooms compared to previous best western

thank half the dryers didn t work so it took forever to do laundry

they sent me on a wild goose chase to find the coin operated laundry room

restaurant and bar on site .

additionally, your website advertises a gym, which was not functional or open while we were staying

the lobby and parking lot are clean

friendly service, sparkling clean, cozy rooms, excellent breakfast

gym equipment didn t work. sink was broken

breakfast was amazing! the room was so comfortable i really didn't want to leave!

the breakfast was very nice, and the hotel is very well kept

housekeeping was folding laundry in a conference room

a great bonus was the self-service laundry room very convenient for longer stays

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

very little i did not like. did need plastic laundry bags !

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

laundry room on premises

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

mini fridge, microwave, tv, laundry room, ample parking

guest laundry did not work

laundry facilities

well, everything was good. but they didn't had laundry services. but all good.

location, free parking, hot breakfast, close to shopping and close to mayor highway,

we planned on using the pool, but it was small and the water was cloudy so we didn't use it.

no large towels in room, i had to ask gym was too small snd treadmill was broken light didn t work on desk

parking was ample, staff was very nice and friendly

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

there is laundry room for the guests

no laundry facilities

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

hot tub, pool, free parking, in a nice remote quiet area.

the pool was a bit questionable. the rooms need remodeling.

comfy beds, pool and hot tub, treadmill.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.

he gave us a late check out so we could sleep

the wifi is not the greatest

the location was great! the breakfast was good, my kids loved it.

the swimming pool water it's cold!!

excellent neat with bar and indoor swimming pool

everything was perfect!! but the cold water in the swimming pool.

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have

i would like to see a bag to carry dirty laundry in when we

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

breakfast was not at all good. wifi speed was horribly slow.

parking was fine. area was safe.

needs update: front has no place for luggage storage, no laundry room, entire place feels old

breakfast sched is too early. no swimming pool. wish you have one.

24/7 bus shuttle service

the wifi was great and the bath was a nice touch

the pool was out of service. the wifi would not connect for us.

views were beautiful, the rooms were immaculate

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

prairie river restaurant bar gave great customer service

my kids enjoyed the stay we will be coming back

crowded parking, self serve laundry not working,

rooms were next to the laundry room

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

on the website that their top amenities wonA t be available because or covid so no breakfast, no room service

the food downstairs qas amazing and i loved the bar very much. my stay there was very pleasant.

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

was not told i had to pay $100 non refundabale pet deposit

not very clear on correct way to get service at the restaurant/ bar area

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry out of order

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

th a nkful for the laundry room

cons were all about facilities that were not available, namely the hot tub and laundry

also, laundry on the floor

and quiet, laundry machines easy to access and functionally good

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

the website advertises a gym and continental breakfast

were still ironing out the kinks for the app needed for the laundry room, but i'm sure it will improve

having a laundry facility and gym on site was fantastic

good gym and laundry

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

the beds are so comfortable laundry is free

website stated laundry services-none available

only think that i was disappointed in was there was no free wifi for leisure guests

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

room service was quick. comfy bed

there is no room service or breakfast included with the room.

bar was excellent with a fully stocked selection of spirits and food

free breakfast does not include kids and is also not buffet based.

would be nice to have an airport shuttle

shuttle ran too late to catch our flight so we had to rent a car

they provided a crib and a first floor family room near the pool for us

wish the bar was open later.

the pool & hot tub were a great addition for the kids

fitness center, pool and spa were top notch

like cigarette smoke because there were people smoking right outside of the door leading to the parking lot

gym

my room was by the laundry room and i could hear it all evening.

the pool

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

leave the property and agoda also didn t give us any refund even though we are and our 3 young kids were

to find parking

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

nice little pool for those who want one

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

they were super friendly with my kids and helped them microwave late night snacks in their kitchen

we couldn't really use the kitchenette because the faucet was dirty

to get the shampoo out of my hair and soap of my body i had to use the kitchen sink and a washcloth

to ask for bar soap for the bathroom sink

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

there are great if have wifi in the room

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

kids were in awe

parking seems more on the side of the hotel versus in front of the front doors

pool, gym and ping pong table. spacious rooms.

clean, spacious and laundry facility

i traveled with kids and this place was an excellent choice

was not a hot breakfast just a grab and go even though booking

loved the pool area and overall welcoming of staff

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

didn't notice a pool, but there were laundry facilities

absolutely nothing in kitchen area carpet in halls seemed old.

good location. places to walk the dog. good size kitchen.

wifi is truly awful. tops out at about 200kb/s, which is awful. you can pay for

other guests left trash in parking area

my kids told me that someone said room service and opened the door

was wonderful, kids loved the warm cookies

good procedure for using the pool and gym in a covid safe manor

beds were comfortable and there is ample parking

the bar in the lobby made some great drinks

no change for the laundry room.

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

it have facilities like gym, laundry room, restaurant, staffed

really liked the size of the room, amenities (microwave and large fridge), free wifi, coffee accessible 24/7 in

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

the water in the pool

lack of cleanliness, paying for parking in a lot, watered down juice

easy parking and convenient location near i-55

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

the laundry has become expensive - over $5 to wash and dry a single load

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

staff was excellent. breakfast was extensive--filling/fresh

it is a pet friendly hotel- the rugs through out the hotel should of been vacuumed often

and bathroom in a separate room the kitchen and living area

gym is basic (3 machines) and pretty tight if you want to use weights

birthday party with kitchen facility

you could only have two devices on the wifi

everything, except for the good parking

prices and comfortable parking, good for me

the location was great and my room had an induction stove kitchenette.

new sheets and towels every time, they don t provide cleaning services during your stay ever, wifi is spotty

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

second floor room and the high fee for pet.

mention of a $100 nonrefundable pet fee

fine for adults, but other than the pool, not very kids friendly

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

nice laundry and vending

the laundry facility was $3

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

no microwave, no laundry, people trying to open your door

laundry facilities on the premises is a great idea.

i didnt like the funky smell in the laundry/ vending area

liked the motel, there is a laundry space which can be used using apps, which felt nice

location was good and parking was easy

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

nice that there's a bar in the lobby (though we didn't use this)

employee who works in the bar & restuarant provided excellent customer service

location was a bit isolated. but they had a shuttle

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

wide and clean. good price. facilities includig laundry and dry machines.

the laundry room is absolutely filthy, i don't think they know what it means to clean

good and quiet environment, having kitchen equipment in other to cook by myself.

well presented breakfast and the laundry facilities were great

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

was really excited to use the spa but it had caution tape around it

our last major complaint is the wifi

better parking for guest

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

pool and hot tub were a hit for both the adults and kids

pool and hot tub were a hit for both the adults and kids

attendance at bar and restaurant

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

i ordered room service twice and the food was good and the prices were not too expensive.

there is a gym on the top floor which our room was below

i even had a pet friendly room and at other hotels those are normally kind of grubby

gym and cocktail and bed

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

plenty of parking

breakfast not included l, very slow room service

love the breakfast idea also $10 for adults and free for kids

room service lots of restaurants within walking distance easy highway access

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

well maintained, clean. pool and spa in great shape.

the kids were having fun loudly in the hallway after 10:30 pm

i ordered in room service, which had two extra service charges on it

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

parking was just outside the door

wifi is slow, not usable for online meetings. the interior is getting a bit old.

in-house italian restaurant and also a popular bar & grill

greatest location, and great bar for drinks off the lobby.

staff is nice, the breakfast is simple but good

breakfast didn't start early enough for me

a little early check in

pool was closed there was barely any hot water the toilet barely flushed the air conditioning

sign posted not to take breakfast to your room?

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

walking through laundry room to go up the stairs.

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

pool if that matters to you (or your kids most likely)

i had everything i needed including wifi, hair-dryer, iron, etc

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

clean, tidy, spacious, excellent gym, friendly and helpful staff

for the price, it would have been nice to be able to enjoy swimming with our kids

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the snack bar, gym, and pool are great amenities!

clean good breakfast

loved watching the kids play at the pool