was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have

close to my destination. nice pool and gym.

staff and cleanliness of the room, the breakfast variety was adequate, parking was free

breakfast, front desk staff

good sized rooms. liked kitchenette

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

hot tub, pool, free parking, in a nice remote quiet area.

hot tub, pool, free parking, in a nice remote quiet area.

section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best

also, there were many parts of the property, especially the pool area and bowling alley, that seemed a bit

pool area could have been a little cleaner

another bar area or someplace else where people can mingle

breakfast here was great and delicious

the bowling alley and pool building had no ac and the bar in the bowling alley was very limited and outdated

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

breakfast was supreme very clean area and an attendant to help you with your options i believe her

parking lot was small. coffee maker was in the bathroom. just little stuff. great hotel.

good breakfast. gym. clean.

the pool area was very clean and the hot tub was wonderful

the pool was good to relax in, and the gym was well equipped

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the

the pool was small but it worked the kids still had fun.

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

no little note saying what the wifi password was or anything like coffee for the morning

the gym was closed

parking issues, all parking is already sold for long term airport parking

big lot. comfortable rooms. fridge & microwave. laundry.

guest laundry did not work

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

laundry room on premises

laundry facilities

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

the wifi, even the subscription wifi, was terrible

items for the kitchen were not available and one day toilet paper was not available

pet friendly, has a large pet area outside

big parking area

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the atmosphere was nice. the kids liked the pool and the gym

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

the atmosphere was nice. the kids liked the pool and the gym

hotel with gym and outdoor pool (seasonal)

didn't notice a pool, but there were laundry facilities

wifi wasn't working

good price for the area. free parking.

good location. places to walk the dog. good size kitchen.

there were no dishes in the kitchenette

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

the pool was great for the kids

swimming pool water is warm in winter and also interior air conditioner always heating

it was nice to have an indoor pool for the kids to enjoy

the pool area temp was humid. towels were not available at the pool.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

pool is a saltwater pool, which was a pleasant surprise

breakfast is good

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

the pool was closed.

free breakfast does not include kids and is also not buffet based.

door going outside to the parking lot was very noisy

view of the parking lot

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

had to pay for high speed internet(logging onto wifi) which was so slow i couldn t even use it

my room was by the laundry room and i could hear it all evening.

loads of parking spaces

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

disabled parking was close to room.

nice, clean, with a friendly staff. quiet area with sufficient parking. very comfortable!

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

two different bank cards in laundry payment option for dryer

elavator not working laundry machine out of order

the laundry facility was $3

nice laundry and vending

well presented breakfast and the laundry facilities were great

pool area could have been updated a little the water seemed a bit cloudy and some areas were

very good breakfast. clean, nice pool area, wifi worked well.

parking was least favorable experience during our stay, but located in busy area which houses an

our last major complaint is the wifi

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

there is laundry room for the guests

no laundry facilities

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

pool and breakfast

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

breakfast was good and convenient

content of the breakfast was fine, but very messy

the room has its own kitchen, and the free breakfast exceeded my expectations

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

fine for adults, but other than the pool, not very kids friendly

second floor room and the high fee for pet.

they did say that they allow pets

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

also the blinds didn't close enough to block the lights from the parking lot

nice looks and room have a kitchen.

parking lot lights all night

new sheets and towels every time, they don t provide cleaning services during your stay ever, wifi is spotty

loved that the gym was right across from our room and our morning breakfast was just around the corner inside

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and

clean, friendly staff, easy parking and located where we needed to be.

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

pool and room

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

quiet area. parking lot was well lit.

kids ran the halls till 11 pm. noisy.

no wifi

kids ran the halls till 11 pm. noisy.

location and the fact it had laundry

the laundry and ice were close but laundry always out of order

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

laundry room

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

convient access to car and late check out

wifi and room size

people woke me up at 9 am with firecrakers, singing, parading around like idiots in parking lot totally stupid

the one laundry washer was not working

laundry room could be cleaner

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

the water on the pool is too cool

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

big enough for me to bring my 4 grandkids

pool is nice and the rooms are great

pool area was clean

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

stands around speaking spanish to one another instead of working to make sure food is stocked and kitchen area

under construction, no gym or pool

it's newly renovated and the breakfast was great.

laundry

the laundry room and it was quiet

great kitchen and laundry.

lack of laundry items available for vending.

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

main entrance is very narrow and through the laundry place

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry facilities.

no laundry room

no laundry facilities

clean facility kids enjoyed the pool

the pool was alright

swimming pool was a little cold. hot tub was good, though.

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

nice size rooms. good gym and pool area. staff very friendly and accommodating

prices at the convenient snack bar were so expensive it was stupid to buy

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

he had no idea the caucasian woman & kids were with me

there were kids running around the halls all hours

were upgraded to hilton suites due to kitchen, dining closed at hilton garden inn where we originally had a

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

we met very kids here but is very silent and great hotel

the bathroom & kitchen were both nicely updated

breakfast is all one could ask for

kitchen dvds players, free laundry

pics provided of laundry and trash we took out

the rooms are amazing free breakfast free laundry 24 hour pantry

they even have free washers & dryers for guest laundry

loved the free laundry and gym facility

got back to the room our food was getting cold, our balcony door wouldn t open we came for the pool the pool

didn't like that we had to pay 10 per vehicle for parking, the pool is small and there was no hot

small pool for such a big hotel

the pool was very clean and the temp was perfect

restaurant/bar

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

there was a coin-op laundry room for guests, but only one washer and two driers available

laundry was extremely dirty

very clean, great breakfast, convenient parking.

there was sufficient parking

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

put us across from the gym

it rained and no covered place for my pet to pee n poop

rooms were nice, would like to have families with kids and adults only floors separate.

pet friendly without the extra fees that some hotels charge.

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

no laundry onsite

there were no laundry facilities.

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

on-site laundry, kitchenette in every room.

no quarters available for laundry

the wifi

parking lot not clean from snow

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

pet odor in the room

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

they have a coin laundry we found great after road

size of laundry room and exercise room

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

pool open early and close late, free wifi, free breakfast.

room were quiet without kids running around at night

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

in the evening bad quality of wifi

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

reservation clearly said breakfast and wifi would be included

wifi did not work

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

no laundry .tv service is slow.

mo room serviceno attractions need bynot all workers were friendly

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

hallway on 2nd floor smelled terrible from the laundry area.

parking lot very full from people going to bar louie however we were able to find a spot

breakfast buffets had a ton of options and was delicious

i love the new look and was able to rest no kids running around

unfortunately pool was closed due to covid restrictions.

like to pay for extended wifi to stream videos

room service available for the price of the room

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

the dining room and bar area was extremely nice

also ordered room service and wasn't told i had to pay with cash until food arrived

shuttle is limited and wasteful

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

room had small but noticeable crack in window ceiling light in kitchen

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink

needs update: front has no place for luggage storage, no laundry room, entire place feels old

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs

breakfast was ok

wifi worked well

the hotel also had free wifi and parking which was a great plus

crowded parking, self serve laundry not working,

rooms were next to the laundry room

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

shuttle took a while. gym needed a tad more equipment. free weights woulda been helpful.

room service was wonderful and staff were very helpful and nice

laundry broken, no bath tub

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry out of order

th a nkful for the laundry room

cons were all about facilities that were not available, namely the hot tub and laundry

and quiet, laundry machines easy to access and functionally good

also, laundry on the floor

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

in a party of 2 adult females and 3 kids obviously it doesn t belong to me

close to the airport. great value. clean. nice stuff. laundry on site.

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

the property has handicap parking and has several amenities that helped us with the family

from trains and to get to any train line through public transportation take a long time, also the wifi is bad

but an overpriced spa was offered

of room service extremely helpful during my stay very professional and knowledgeable

it was date night for me and hubby kids free

we did not eat breakfast but the bar service was great! ample parking was available.

ordered coffee room service 6am didn't show up till after 7am

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

the beds are so comfortable laundry is free

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

room and laundry

i like the that it has a gym and laundry room

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

many kids making noise

the bar restaurant was great

was flithy and no room service for 3 days

helpful desk and bar staff

website stated laundry services-none available

gym with almost all equipment needed for basic cardio training and weight lifting training

requests from room service were handle very quickly

good free wifi

reason why i wanted to stay here and to much chlorine in the pool

no laundry

i am not complaining they do not have guest laundry

there was no laundry room but in all it was a great stay.

needs updating and laundry room

needs laundry room

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

kudos and thanks for having laundry on site

lack of laundry units on site

hotel had laundry facilities

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

no breakfast or pool because of co vid

breakfast, room size, comfortable

wifi was average even being 2nd room from the front desk

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

bed was comfy, parking easy, pool and hot tub clean as well

the breakfast is great, such variety for all types of

i also liked that parking was free

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

free wifi was slow

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

i have 2 kids with me, so total 4

clean, easy parking, quiet, easy access to restaurants, food, location felt safe!

the rooms, pool.

minimal parking by the main entrance.

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

pool closed at 10pm on a friday evening so my kids did not get to swim.

quietness ~ felt like home away from home. love coming down for breakfast with my husband

also, when me and my kids went to the pool it was not over crowded

also, when me and my kids went to the pool it was not over crowded

quiet clean breakfast ok

the pool area was clean and not packed

pool and jacuzzi also parking was very easy

the staff the cleanliness the pool the hot tub and super comfy beds

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

the shuttle to the airport was very reliable and came to and from frequently

the free beer and appetisers, the pool was small but lovely and warm

laundry on site was very convenient

there wasn't an over abundance of parking.

advertises a small bar on premises it's been closed for awhile

had to make a reservation to be able to use the pool

the appointment was needed for a pool or gym use

great location,nice clean facilities, loved the kitchen

breakfast was great. i liked that three mornings in a row were different varieties of food .

breakfast was chefs kiss

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

outside pool still down :(

guest laundry

no free wifi, only 1 free breakfast

clean. breakfast was great!!!

the gym and pool area were good

room was very dirty, paying for parking and wifi was unexpected and crazy considering the price for just the

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast limited selectionhotel try to charge additional 75usd per day dark roost coffee taste

no breakfast

in pool was little cool for the kids

clean. had a pool and gym.

room, laundry room available, cleanness, friendly staff, morning free coffee

laundry mat, dollar tree and target across street

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry room was very high

the laundry room was easy to use with the app instead of coins

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

maybe a little more hot breakfast items but still pretty good

couldn't eat a hot breakfast even though they had the pre package

kitchen

they also have a guest laundry where i could wash my clothes

pool hours 7 am to 11 pm

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

that gym was amazing like the hotel and when we come back we will revisit both

and easy parking every night

extra cost for parking ud83dude12

very nice hotel, great gym

parking was at a minimum

easy access to room and pool

also, lady that checked us in could have pointed out we would be next to the pool

wi-fi available, and no change machine in the laundry/vending machine room

most of the laundry equipment was out of order

off the highway, affordable for the area and not too far to a train station with ample parking

of kitchen supplies and towels for bathroom

like the room because it has kitchen area

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

perfect location with great parking

pool was nice

close to kids attractionsrestaurants and shopping

the hotel is super clean including lobby, restaurant, and laundry room

we had a kitchen

breakfast was tasty and you had many types

cleaningness, amenities, location, the continental breakfast is the most exciting part!!!!!

having a little bar with dinner options on site was awesome

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

loud kids running down the hallway after 9pm

need more parking.

free parking and delicious cookies.

about this hotel, including the location, the workout area and pool, the cleaning staff, free parking, the

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

location was convenient and the parking was awesome

the pool was good for kids

bed is really comfortable. parking is easy.

parking full with cars with out handicap tags, parking on saturday was crazy

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

the cleanliness of the rooms around the area so is the laundry room

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

i liked that there was some food right next door in case the kids were

i liked that there was some food right next door in case the kids were

parking

stupid parking charge for something

great bar and restaurant

like a musty smell, they put me next to the laundry room where there was noise all the time

decent gym, pretty cozy feel

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the kids like the buffet style better

there is generous parking in front

thank half the dryers didn t work so it took forever to do laundry

they sent me on a wild goose chase to find the coin operated laundry room

there isn't any information; saying laundry rooms compared to previous best western

to meetings and party downstair on weekends, it was hard to find place for parking

big, the room was nice and cleaned everyday, we had a very good time at our stay, also very good parking area

lots of family's with kids cause there is a pool

the spa and pool was a plus

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa

pool/ jacuzzi and gym are the largest and best equipped i ve seen

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

breakfast was great and the bar was too

it s location near to a golf course gave it a resort-feel

room service was incredible

bed was great. the bar was quiet and warm.

amenities (laundry), needs to be more welcoming

we were allowed to have our family pet

is no wifi included

also the wifi needs to be updated

wifi connection kept dropping.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

called for room service never got a response

the beds were very comfortable, the room was big, the gym was good.

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

we were near the laundry room which we had to close the door since it was so dirty

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the room they gave us was across the laundry room and getting super loud at 6am

the only little thing is the hours (9:00 pm is closed ) for the laundry

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

pool, lack of channels, the cleanliness of the hall ways, loud people drinking in the parking lot

the size of the room and bathroom was amazing and the kitchen was above expectations

breakfast was very good and room was very clean.

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

the side door didn't open with a key card. the gym equipment should be more updated.

gym made me a little disappointed

was very helpful that we were allowed to take out our breakfast

laundry was cheapest i have ever seen

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

having access to laundry is good too

laundry service

has laundry

it does not have an exercise/weight room and laundry is very costly.

breakfast is terrible, no dishes, expensive laundry, expensive stay

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

the comfort and the ambiance. an extra joy was the fireplace

parking lot layout is terrible

we reserved a room with a fireplace and when we arrived the rooms were sold out.

the pet fee.

lacking in the details-full kitchen with four place settings, but only one fork

bar staff was amazing

we loved the downstairs bar area

ings the hotel offered parking,deposits,room service,etc)

no room service book in the room. no ice machines. no fridge.

wifi could have been better

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

gym and swimming pool were convenient

only major disappointment for us was how early room service closed up for the night

it was clean and great location for shopping plus free wifi.