setup i bet it s really great in the summer with that courtyard and pool right by it i ll be back for my

bar was excellent with a fully stocked selection of spirits and food

absolutely no parking spaces available for paying guests.

comfortable bed plenty of parking clean bathroom that s all

the shuttle was unavailable when we needed it.

my room was by the laundry room and i could hear it all evening.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the

parking directly next to our room was an amazing feature. loved the beautiful lake too

loved the bar at the hotel, liked the pool,liked room service option

i loved the location. how polite the staff was the breakfast, pool. very comfortable

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

they even had a courtesy safety check in the parking lot

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

good location,clean,free parking and complimentary breakfast.

the pool was great for the kids

the laundry facility was $3

elavator not working laundry machine out of order

nice laundry and vending

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

didn't notice a pool, but there were laundry facilities

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

there were no dishes in the kitchenette

i was never able to get the free wifi

bad, bad wifi

well presented breakfast and the laundry facilities were great

there was also an event going on at the event center in the same building so no parking was available when we

the pool wasn't heated.

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as

very clean. excellent breakfast.

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

spa tub was not cleaned properly

breakfast wasn't so grand with a lot of variety

no wifi, tv missing some channels

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

no plastic bag for laundry

they have a coin laundry we found great after road

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

everything was perfect!! but the cold water in the swimming pool.

breakfasts offered a large variety of food options

great price, very nice breakfast, pool and gym, and helpful staff

size of the pool was good

i complained and was told to wait 2+ days because a manager was unavailable kitchenette wasn't properly stocked

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

the huge pet fee for a kitten was not revealed until check-in.

flaws in parking lot condition

love the grab and go breakfast

the wifi is very slow even for just browsing on a phone

no laundry .tv service is slow.

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

no guest laundry room

wifi had no signal

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

ample free parking, close to airport, large rooms

entire hotel need new mattresses they are really in bad shape there wifi doesn't in the room

located in nice area surrender by trees with nice view of golf course

there was people just sitting in hallways and kids for a group trip running back and forth

the spa pricing.

spa restaurants bar location

the bowling alley and pool building had no ac and the bar in the bowling alley was very limited and outdated

laundry service said same day, but did not deliver as promised but still charged for service

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

connecting to the wifi sometimes is hard.

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

no laundry facilities

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

we love the pool

i had huge problems accessing the free wifi.

the kids were looking forward to the pool

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer

there were wild bunnies right outside the pool area. 10/10

no shuttle to airport o'hara

my room was on the first floor and free parking

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

hot tub, pool, free parking, in a nice remote quiet area.

section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best

were not notified of this) and sometimes they wouldn't

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen

seems to be renovation work going on and limited pool or fitness and no resturant

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

room service seems to each scheduled

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the atmosphere was nice. the kids liked the pool and the gym

cross 83 if traveling northbound so it is best to travel west on north ave and cut through the parking lot for

kids running on the floors all day and night keys not working to room poor lighting in th

entrance requires driving thru a few parking lots and across a number of excessively high speed bumps that toss

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

pool open early and close late, free wifi, free breakfast.

restaurant and gym area under construction

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

also, laundry on the floor

and quiet, laundry machines easy to access and functionally good

came with my wife and 2 kids

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

even helped me out with some wifi in the lobby after i checked out and needed to use my laptop before my uber

good gym and laundry

i like the that it has a gym and laundry room

room and laundry

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

the beds are so comfortable laundry is free

website stated laundry services-none available

early check in. good food in the restaurant

staff were friendly, room service was quick and food tasty

kid friendly . pet friendly pool hours during week .

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

laundry room and vending machines on premises but there s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

laundry area looks like a dark dungeon, no lighting

like someone was doing laundry

squeaky beds. old and dirty laundry room.

clean towels housekeeping had no time to do laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

cons were all about facilities that were not available, namely the hot tub and laundry

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

laundry out of order

th a nkful for the laundry room

i liked that there was some food right next door in case the kids were

the pool was super warm and clean!

stupid parking charge for something

great bar and restaurant

swimming pool and breakfast

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

the room service was in and out like a whisper

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

wifi wouldnt connect half the time, the pool had bugs in it, food was overpriced for what you get

location was convenient and the parking was awesome

i liked the guests laundry which helped out during our stay

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staff were friendly, room clean , beds comfortable as guest laundry

advertized public laundry but only starbridge customers could use their keys to unlock door

the , for this hotel, in the amenity, there is the laundry service

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

crowded parking, self serve laundry not working,

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

everything & bar & restaurant ud83dude0b

i was not able to contact room service

our room didn t have a laundry bag.

no laundry

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

clean rooms and lobby. breakfast was great.

kids sleeping on the sofa didn’t get any duvet only blanket :(

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the hotel is pet friendly and does not charge a fee

we were given our room cards, we specifically asked for wifi password, which we were given

called for room service never got a response

the kitchen is useful

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

we're use to automatic daily room service, we didn't know we had to request room service daily

the staff at the bar was fantastic

after we requested room service on sun, our room's bed was made up but linen was not changed.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

we were near the laundry room which we had to close the door since it was so dirty

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

operated laundry

the same was true of the shuttle drivers, who were wonderful and made the experience even more pleasant

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to

shower is amazing, delicious breakfast and got a early check in!

very clean very friendly staff great breakfast great location highly recommend!

was very helpful that we were allowed to take out our breakfast

breakfast was very good and room was very clean.

breakfast was excellent with lots of options

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

- friendly staff, pet friendly, breakfast available

it has a gym and an access to pool

cleanliness...breakfast...shuttle service

amenities (laundry), needs to be more welcoming

very secure. clean uncluttered room wifi worked great.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

also the wifi needs to be updated

property accommodated our early check in prior to the beer festival we attended

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

gym is a little small far from city, but close to highways and train

big couch, bed is comfy, breakfast okay, staff very nice, fast wifi, streaming no problem, restaurants,

their all day airport shuttle is a very good facility and reduced much of our travel stress

there is no coine laundry

no laundry facilities on property. no restaurant.

the gym was lacking in equipment

great free breakfast and free wifi

breakfast is excellent in quality and variety

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

nice to have a restaurant and bar on site

i could not open it first time and had to call room service

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

could have a few spirits for sale for late travelers to purchase after the bar closes.

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

the breakfast was good

comfortable bed, quiet, good breakfast, easy airport shuttle

nice little gym and indoor pool

gym and cocktail and bed

sometimes the shuttle takes a little while for pickup during peak traffic times (but so would an uber or lyft

there is a gym on the top floor which our room was below

menu was delicious and the bar was a great place to unwind

no room service book in the room. no ice machines. no fridge.

needs update: front has no place for luggage storage, no laundry room, entire place feels old

staff wonderful & their breakfast great, unusual too see.

the kids were disappointed about the pool

hotel pool was out of use

shuttle picked us up from the airport

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

good breakfast, friendly staff, great location!

in to the parking lot was a little confusing at night

wifi was average even being 2nd room from the front desk

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

laundry on site was useful

maybe a laundry soap vending,but otherwise my staycation was great

hard to get in to the parking lot.

everything was good except the parking lot lights did shine into my window a bit

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

there was nothing wrong with our stay besides the indoor pool being a bit small.

location, kind staff, swimming pool, gym. room was clean and cozy.

breakfast was good

staff friendly and helpful with solid room service

very good breakfast!

it was very friendly and clean the pool and hot tub was clean

good breakfast. gym. clean.

the laundry room also was outdated

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

wifi was out from the time i arrived until the time i left, not cool at all

we didnt have a pet but they do allow dogs and they have a cute little dog picture above a water dish near the

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

i like the free parking , great wifi, access to pool during the stay.

ants by swimming pool

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

airport shuttle which brings you to the hotel from the airport

everything was fantastic and loved that it was pet friendly!

the gym is incredible!

cleanliness, friendly staff especially the bar staff!!

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

went to the pool both days

when i arrived (11:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service,

this was a gift with pet stay for a married couple for one night out of town, that were given a difficult time

clean facility & quick room service

i didn't get to try the pool, as many families have were staying there at the same time, and it got a bit

specifically reserved a room at this hotel because there was a pool

very clean, smells nice throughout, great pool==i only had room service--great.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond

only downside we felt there was is that if you have kids with you and they are in the separate room on the

appreciate the shuttle service

only downside we felt there was is that if you have kids with you and they are in the separate room on the

location- perfect for family with kids.

you are pet friendly

laundry on site was very convenient

the breakfast was amazing, the location was pretty good.

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

highly recommended. clean, good breakfast

pool was not open

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

the wifi was slow in the night time.

clean, kind staff, great location, free parking, got in very less cost.

laundry room is ok

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

no microwave, no laundry, people trying to open your door

they were even able to get us clean laundry with their dry cleaning service on christmas eve

it doesn t have a laundry facility to wash clothes

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

beautiful and spacious room and gym was fresh with plenty of equipment

quite stressful for us, especially that it was 1 am and our small kids were almost asleep on the lounge sofa

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

the room, the price, and the included continental breakfast. the staff was also very friendly.

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

parking was limited

the scrambled eggs were for kids

laundry mat, dollar tree and target across street

24 hour fitness room and laundry room are close to each other

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the facilities like laundry, gym were good

bad smell in the gym

close to airport and casino. comfortable beds. van to the airport for free

we loved the quality of the stay and the shuttle to o'hare

easy airport access with free shuttle.

unable to get wifi on my phone

2 king size bed but a get 2 queen size they don’t have king size beds my family 2 adult 2 kids we have really

no pool but the gym was very nice :)

i loved the shuttle to and from the airport.

we didn't touch it, but i know others with kids had trouble

location, shuttle from airport, staff was amazing.

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

nice gym, very quiet, and excellent daily breakfast

no food room service

no room service

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

very close to airport and offered very comfortable bed, a bar and restaurant.

great for kids though

handled the concerns with the kids running down the hall and slamming doors immediately

price for hotel room with full kitchen, pool, gym, and breakfast

i couldn't smell the pool

the pool to cold

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

good room size. near shopping restaurants airport. free parking. comfy beds.

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

the complimentary breakfast was a nice bonus this stay

breakfast that they offered really wasn t the best

breakfast available for purchase and nice bar for evening night cap

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

no laundry

was hoping for a room service menu for late night snacks, but there wasn't any information on that in the hotel

close to restaurants and casino

it was close to the casino and the breakfast buffet

they had room service and cleaned the room daily restocking with water bottles.

laundry room and gym are good

onsite laundry room

wish they had laundry in the building

was great to kill tome with our kids since we were only there for a flight and weren t there for very long

i didn t like the hotel i found big in room. said it was a kitchen they lied

they also have a guest laundry where i could wash my clothes

clean, quiet, and a great facility for kids as well with late pool hours

need more available parking

that gym was amazing like the hotel and when we come back we will revisit both

the breakfast was a poor suggestion

bar tender was a bit rude

it would be the breakfast

the breakfast

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be

could have had breakfast ..

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

shuttle bus for local miles

wifi was horrible

the room was dirty had hair on sheets had to call room service.

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

breakfast, room space and cleanliness and shuttle service

guest laundry did not work

big lot. comfortable rooms. fridge & microwave. laundry.

laundry facilities

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

mini fridge, microwave, tv, laundry room, ample parking

overall the hotel and room were very clean. spacious guest room. great location and parking.

the fitness center & pool.

the floor on the swimming pool was a little aggressive.

i d prefer a hot tub or spa tub in the room

everything was great except parking

like a musty smell, they put me next to the laundry room where there was noise all the time

pool size for this size of a hotel is a joke

there is generous parking in front

it was nice to have a bar and restaurant in the hotel

there is a restaurant and bar on site

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

process for accessing wifi could have been easier/ smoother

don't provide shuttles to chicago ohare airport

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

that is really dangerous when you have kids and could risk them putting it in their mouth

no microwave in the room. no laundry facility .

i dont eat eggs but the kids love them they wanted more...

staff was super friendly. loved that it had a bar / food available till midnight.

luckily my pet is on a very good prevention which kills on contact so they all died in seconds

pet friendly with a good amount of grass outside to walk, which was great when traveling with our

laundry service

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

laundry was cheapest i have ever seen

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

the breakfast was standard

couple tiny ants in kitchen area

has laundry

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

breakfast is terrible, no dishes, expensive laundry, expensive stay

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

paying for each individual pet.

breakfast better than other hi express stayed at

free parking, free internet.

accepted pets.

the free breakfast and free parking.

the room was a decent price and there was ample parking around the sides and back of the property

location, private parking, exterior, interior.

hotel has a bar and fire-pits, lap pool and everything is spotless

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

kitchen, living, convenient sink outside bathroom, small but comfortable beds

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

lacking in the details-full kitchen with four place settings, but only one fork

i especially appreciated the free ev charger in the lot; i left with a full tank for my drive home

calm,clean, good kitchen,breakfast

pool area was poorly kept up

loved the room, breakfast, and pool

it's in great location, clean , comfortable, with full kitchen.

pool clean

i wish the kitchenette area had more silverware but that isn t a big concern

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

easily accessible wifi

throughout, convenient with location to local shopping as well as restaurants, starbucks & snacks bar inside

parking is far away from the main entrance.

lots of fun places to dine. shuttle provided to shop and dine.

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

they don't have wifi they are laying when you check in

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

there is no guest laundry