gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

no room cleaning service the whole stay. idiotic one way turn in and out of the parking.

the kids enjoyed the huge screen

the kids enjoyed the huge screen

pool wasn't open/uncovered, sidewalk around building was not cleaned in who knows how long (

dumpsters were overflowing and there was trash blown all over parking lot

breakfast didn't start early enough for me

no pool

breakfast so bad

booking site says there is a airport shuttle but the hotel cant provide service beyond 5miles

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious

employee who works in the bar & restuarant provided excellent customer service

the shower was hot. plenty of parking.

not like being told that they would be a $50 hold i'm a credit card in case i use room service they actually

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

wide and clean. good price. facilities includig laundry and dry machines.

the laundry room is absolutely filthy, i don't think they know what it means to clean

not many amentities and breakfast was granola bars

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

excellent breakfast buffet

the children were free to run about the facilities and would stall elevators, try to pet dogs, yell at each

updated, very clean, friendly staff, good breakfast.

clean, spacious and laundry facility

kids indicated the pool was ok

nice sized pool and rooms

no breakfast, no gym , no pool

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

kids were in the pool area up until it closed

the on-site restaurant, coffee shop, and bar were great amenities to have on site.

pool and hot tub were a hit for both the adults and kids

the room, pool, exercise room all too shelf

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

the laundry has become expensive - over $5 to wash and dry a single load

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

a great bonus was the self-service laundry room very convenient for longer stays

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

housekeeping was folding laundry in a conference room

very little i did not like. did need plastic laundry bags !

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

staff, water bottle at check in, good breakfast selection, ample parking, good location, refrigerator and

the breakfast was very nice, and the hotel is very well kept

sparkling clean, great breakfast

quiet and clean. delicious breakfast. bed linens were very comfortable.

the lobby and parking lot are clean

and 2 kids died on a 4 wheeler in your parking lot while staying

maybe put a garbage can in the back for pet owners to clean up after their pets.

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

and 2 kids died on a 4 wheeler in your parking lot while staying

then once i moved to another room there were kids running up and down the hall all night, like a stampede

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

imagine you are slicing into a lack of lamb and then a group of kids in swimwear goes right by your table

and hotel is very nice, golf course is very pretty looking out of the room, have stayed there in the past and

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

free parking and free internet

the spa and pool was a plus

it was kids and dog friendly as well

the bar was nice, staff was friendly and helpful.

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which

the lounge, bar and fireplace were wonderful

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

wifi i very bad

the wifi internet is poor or does not work

the staff was great room service was wonderful

room service was incredible

room service prompt, friendly and food was delicious and beautifully presented

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

the hotel was easy to find with plenty of parking

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

i called room service over ten times, and they always came with a smile

also went to the bar

the staff and the room, loved it. my kids also loved the pool

kids and myself were disappointed with the cleanliness of the pool

pool, breakfast, hot tub

large rooms, cozy beds, free and good gym, good swimming pool

the kitchen pans. i used a lot of butter and food still stuck.

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be

quietness ~ felt like home away from home. love coming down for breakfast with my husband

too many kids but that's ok

the wifi was not working when we were there.

couldn't connect to the wifi

breakfast buffets had a ton of options and was delicious

the pool, gym & breakfast were good.

guest laundry

hotel and staff were great. breakfast was fantastic. room was great.

it was also a plus to have free gym access

paying for parking deal is a real downer

wifi cost and i wasn t aware

the outdoor pool was not open. i wish we would have known this prior to check in.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool too small,

i love it no complaints breakfast was really good the room was nice and had a full kitchen

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

needs larger laundry room.

hallway on 2nd floor smelled terrible from the laundry area.

first room i had dirty laundry was out side the door and a big party next door

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

the bar food was excellent.

the hotel is super clean including lobby, restaurant, and laundry room

staff let us have an early check in.

that the pool wasn t heated or that the powered blinds didn t work

pool, workout room, computer center, bar & 24 convenience little shop score high points in my eyes

nice bar downstairs with some food being served also

i would like to see a bag to carry dirty laundry in when we

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

breakfast was not at all good. wifi speed was horribly slow.

nice big rooms...... nice kitchen

it was date night for me and hubby kids free

ordered coffee room service 6am didn't show up till after 7am

it was date night for me and hubby kids free

spa services were wonderful

the room service food wasn't tasty, too salty.

laundry was extremely dirty

there was a coin-op laundry room for guests, but only one washer and two driers available

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty

not enough parking!

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

no laundry onsite

there were no laundry facilities.

wasn t a full service hotel. no room service or laundry service etc.

pool was too cold and there was no laundry room

no laundry room.

there was no laundry room but in all it was a great stay.

needs laundry room

needs updating and laundry room

no laundry

wifi (both free and paid) does not worked (dropping connection every like 2-3 mins) in my room and

the pool wasn t open to guest

small bar inside

that is ridiculous and the reception also charged for data service(wifi)

there were kids running up and down the hall way pass my room from 9:30 pm until 12:45 am

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the

no laundry room that i can see, snacks over priced

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

it s always huge, clean and laundry on site

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

could use two laundry machines. ty for great stay

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

gym is a big disappointment

it rained and no covered place for my pet to pee n poop

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

swimming pool, whirlpool, sauna

the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were

shuttle from the airport would be great

bad gym and non operational pool while still advertising it on the websites.

location bar and bartender was nice

the swimming pool opened at 5:00 am. the shuttle service was excellent!

gym -horrible

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

loved the free laundry and gym facility

the rooms are amazing free breakfast free laundry 24 hour pantry

they even have free washers & dryers for guest laundry

kitchen dvds players, free laundry

onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

free breakfast was delicious & my kids loved the waffle bar

customer service and everywhere was so clean. their breakfast is good

there should be a restaurant open across the parking lot very soon (it was still under construction during our

they never offered me breakfast and they never mentioned it to me

care for the pool and whirlpool

restaurant was closed. no room service.

delicious warm cookies on arrival. very helpful staff. wonderful shuttle, gym and great room.

breakfast was excellent and available early in the morning

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

the bathroom & kitchen were both nicely updated

kitchen supplies were minimal but possible to supplement from the breakfast

we felt like royalty! the kitchen was nice.

the breakfast was great, the beds were so comfortable, & the

reopen gym and other spots

kitchen area was very nice

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

good breakfast, but no meat. nice room, bed comfortable. staff wonderful.

they don't pick up dirty laundry

i also like that accommodations offer amenities for extended stay with a kitchen and sitting area

the pool and the fitness room was down as well

room was extra special with full kitchen

the pool was not heated. we were told the heater was broken, otherwise we had a nice experience.

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

were fine for breakfast

pool was clean but a little small

the gym was nice and my family loved the breakfast

very ckea. friendly staff. very good breakfast.

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

close to where i park my truck

breakfast need more choices that weren't carbs. and more fruit

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the laundry room and it was quiet

laundry

laundry room, and dishwashers in the room with oven in kitchen

great kitchen and laundry.

laundry would be nice.

main entrance is very narrow and through the laundry place

i also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close

no laundry facilities.

no laundry room

the dryer wasn't working. had to go to hilton garden inn to do our laundry

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

i wish you had laundry facilities!!

the service was very nice and friendly. the free wifi was very good too.

the parking lot had no lights and all of the pillows were all really soft and uncomfortable.

great facility. pool area was great .

i also liked that i had free parking and a not so early

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so

it would have been nice to have room service with such a nice hotel as this, and some housekeeping while called

rooms have nice modern style, very clean, and bar and restaurant a plus

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

just wish they served hot breakfast instead of the small muffins and cereal they should switch to hot breakfast

parking was easy and plentiful

pool wasn't open & no breakfast.

most important thing i liked was the parking lot was so bright at night time

to update washer and dryer for guest laundry

service, facility was not clean,laundry room tiles broken ceiling cracked

with kids, that was the most horrible part

we traveled with 4 small kids and needed adjoining rooms

too many unsupervised young kids in both the pool and hot tub

no bar or kitchen, quite disappointing!

the bar and food

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

and a wet bar with minifridge and microwave in the living room

swimming pool was a little cold. hot tub was good, though.

the wondering of random people near the parking lot

parking close to your room

no parking because most of it all blocked by construction dumpsters and vehicles

wifi was almost nonexistent

at night, when i open the room , no lights, all lamps unplugged, no internet, the hotel offer wifi free in all

room service

prices at the convenient snack bar were so expensive it was stupid to buy

the kitchen crew were way more attentive than the front desk, they made the stay worth wihile..

for it to be a pet friendly hotel, it smelled great

it was a snow storm and my kids played in the snow

theres a laundry available , $3

laundry room

liked the good prices and the free parking and breakfast

ice machine pool looked nice couldn t get it to be experience

pool

the one laundry washer was not working

laundry room could be cleaner

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

just ask for a room on the parking lot side

parking lot was a little dark at night

staff was excellent , very good wifi and lot of restaurants nearby

the manager was rude about the parking on the property

free parking

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

wifi was poor it had a weak signal and disconnected often

trash in elevator and parking lot

it was clean , staff was friendly, room was adequate , enjoyed the free breakfast

called front desk for wifi info and was told by a male clerk that 'it's in the folder

waffles for breakfast

no continental breakfast like the ad false advertising on that

the laundry and ice were close but laundry always out of order

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

location and the fact it had laundry

laundry room

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

good pillows, plenty of vanity space around the sink to set toiletries, fast elevator, convenient parking, very

plenty of parking and good water available in the gym and pool, which were also nice

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner

a bar which is open until 2:30 a

well, everything was good. but they didn't had laundry services. but all good.

the wifi connection

comfy clean good breakfast

it was a standard hotel hot breakfast, just what you need in the morning.

free wifi in my room and everywhere in the building!

amazing complimentary breakfast and happy hour drinks

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service

that breakfast was cold cold

they also had a 24/7 gym and heated indoor pool

clean, friendly staff, easy parking and located where we needed to be.

there isn't any information; saying laundry rooms compared to previous best western

thank half the dryers didn t work so it took forever to do laundry

they sent me on a wild goose chase to find the coin operated laundry room

at one point in the night, i was entering the hotel with my kids, and a group of 10-15 people were by the

free parking

wi-fi available, and no change machine in the laundry/vending machine room

most of the laundry equipment was out of order

from the front desk, the parking lot, and even the housekeeping were great

staff cleanliness and kitchen.

wifi worked great.

kids loved the pool

kids running in hallway playing tag until 1am

location, great pool.

the pool was opened,,,and we did not know this

the room had no room service .. they did not clean the room the entire time i was there

very nice hotel. loved the bar area!

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also,

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

the restaurant/bar was ok. parking was free. check in was very quick and easy.

the parking lot was lit, and i felt safe

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

everything but the parking was packed had to park around the back and my room was on the front

there wasn't enough room in the gym to lay out a yoga mat but they did let me borrow the mat and stretch in my

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

keep clean in hall and laundry is very flithy

laundry out of order

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

the kids were having fun loudly in the hallway after 10:30 pm

arrival friday night at 7pm, the hotel was packed with kids/parents for a soccer tournament

room service. great food!

how about a second bar of soap for the shower

laundry room was too far away and a little bit dirty with older machines

not find laundry??

laundry facilities worked fine

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

also wifi signal wasn't very strong

pool area and courtyard, ideal for families

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

pool area clean and fun for

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

small gym but with some free weights which is great

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

breakfast choices would have been the only thing i wasn't crazy about.

kids running up and down the hall

awesome with superb breakfast

vending machine, laundry room if you need to wash

the kitchenette and laundry

oh it had a laundry basket

good room setup, laundry facilities

didn t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

nights we were there, it was nearly impossible to get parking because they had events happening in the hotel so

was missing a jacuzzi in the pool area

bar service in the lobby was unavailable half our stay

no out door pool, no hot tub

the complimentary breakfast was really good compared to other hotels i've been to.

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

breakfast was included, and free laundry on site

very clean. box breakfast in the morning. pet friendly. commercial washer and dryer worked well

room by the laundry was not

they charge for everything parking food laundry

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in

00 a day for breakfast for myself and the kids

i wish the pool space and the pool could have been bigger. it was nice but it was only up to 4'6

access to a guest laundry room

shuttle service was awesome to and from the airport to access the trains

had a nice bar and dinning area

i liked the large rooms, comfy beds, excellent service and top gym.

the amenities were good. fitness center and pool were nice. loved the bathroom.

desk didn't have quarters for using the guest laundry machines

it was very useful to have the laundry facilities

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

the breakfast options are amazing! the pool next to the courtyard was great!

hotel was very clean and quiet would go again very nice area easy in and out plenty of parking

free wifi, kitchen

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

the place was clean, the room had a home feel to it, the kids loved the pool and basketball court

no, the staff was fantastic, the breakfast was very good. clean rooms and great location.

the breakfast was great also

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday

assumed our kids were the ones not drying off when there were

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

location (by the airport) indoor pool daily breakfast