room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

heated pool!

convenient location, pet friendly, good breakfast.

i was happy with the location, and the laundry facilities and it was pretty clean.

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i would like to see a bag to carry dirty laundry in when we

polite manager who was kind to talk to. clean room and kitchen. friendly staff.

nice big rooms...... nice kitchen

my kids told me that someone said room service and opened the door

was wonderful, kids loved the warm cookies

my kids told me that someone said room service and opened the door

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold

one of the guy did not even want to give water to the kids

great rooms, and organizational space a nice spot for smokers good parking

pool, gym and ping pong table. spacious rooms.

had plenty of parking onsite

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

everything but the parking was packed had to park around the back and my room was on the front

great location and good for couples, reasonable price for money also we choose to have the smoking rooms which

comfy bed, nice fitness center, great staff

the pool was amazing and i like how the fitness room is open 24 hours

i ordered in room service, which had two extra service charges on it

the kids were having fun loudly in the hallway after 10:30 pm

i wish i had been on a floor further away from the groups of soccer kids

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

no pool or laundry

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

laundry out of order

is always nice to have a free breakfast included with the room even if it is only something

we need to restore room service

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

did not like the swim lessons taking place when we used the pool space was limited for swimming

not enough parking space

party next door to my kids room. walls were apparently thin & their talking kept them awake.

it seemed more like a snack bar and

pool area clean and fun for

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

love the bar food, good value for the money

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

wifi was terrible

lobby and elevator was always wet due to kids coming out of the pool

breakfast was great

no out door pool, no hot tub

the parking area was big so we didn t have problems finding a parking lot

no real complaints the only thing was the internet connection was not that good without the hotel wifi

the bar staff at the complementary reception was not very friendly

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

breakfast was included, and free laundry on site

have yet to experience the pool

pool area floor needed cleaning.

the outdoor pool was not open. i wish we would have known this prior to check in.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

guest laundry

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great

i was charge for an additional 30 minutes after asking for a late check out

i loved the furnishings, the gym and the hot tub at the

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

there desperately needs to be a towel bar at the sink for the hand towel

the breakfast options are amazing! the pool next to the courtyard was great!

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

needs laundry room

i am not complaining they do not have guest laundry

needs updating and laundry room

no laundry room.

no laundry

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry room was too far away and a little bit dirty with older machines

not find laundry??

laundry facilities worked fine

my catalytic converter was stolen while my car was parked in the parking lot overnight

no laundry facilities

main entrance is very narrow and through the laundry place

laundry would be nice.

no laundry room

no laundry service

nice facilities - laundry room, gym

good amenities- self-serve cafe, free laundry, workout room

free laundry

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

was able to do laundry

the laundry room and it was quiet

great kitchen and laundry.

laundry

lack of laundry items available for vending.

laundry room, and dishwashers in the room with oven in kitchen

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

we used the pool

the pool, gym & breakfast were good.

h oh t tub and pool

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

gym could use a little love equipment was dated and the machines didn t look like they were

friendly staff excellent bar tender spacious room good breakfast reasonable prices

not open, no bar soap in bathroom and bedside lamp had a broken glass missing

rooms were nice, would like to have families with kids and adults only floors separate.

pool and workout area, sauna, hot tub were great

it is nice having a laundry facility there, but there were only 2 washers available

laundry facilities were convenient

breakfast just like fairfield inn and

we met very kids here but is very silent and great hotel

we felt like royalty! the kitchen was nice.

also the pool was very warm & the elevators definitely freaked us out

was impressed by the room which ended up being a 1 bedroom suite with full kitchen

spacious room. mini kitchen. windows open. better then most breakfast

spacious room. mini kitchen. windows open. better then most breakfast

good breakfast and nice pool

everything was exceptional, it would be nice if breakfast was complimentary

they also had a 24/7 gym and heated indoor pool

pool ,room ,fitness center, house keeping, service desk, and the bar .

amazing complimentary breakfast and happy hour drinks

loved that the gym was right across from our room and our morning breakfast was just around the corner inside

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

the next morning the maid said laundry wasn't done to give extra

laundry on site.

bed looked comfy enough, kitchen was as expected

nothing but parking

i loved that i could do my laundry too

staff was very nice 1 bedroom suite option bar breakfast option pet friendly

not enough towels in the pool area and not enough breakfast options.

the free wifi in my room could be unstable from time to time; my connection got dropped a couple of time

breakfast and the girls in the breakfast area the nicest

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

only issue we experienced was very poor wifi connection

the first time ever that could not connect (actually i am writing this message connected to the wifi in the

wifi was a bit patchy.

breakfast was a joke 2) the wifi constantly dropped out of reach 3) my room still had leftovers in the fridge,

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

can t use wifi and staff said it happens sometimes

kids had a ball at the pool

wasn t a full service hotel. no room service or laundry service etc.

no laundry onsite

pool was too cold and there was no laundry room

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

there were no laundry facilities.

breakfast, laundry service, pool, extra space

the wifi was very slow

clean nice good breakfast

kids love the breakfast and the pool

my kids enjoyed the pool- extended hours, love that

the kids love the pool area, too

easy checkin and check out, free on-site parking

nice location and lots of parking

did not have breakfast at the hotel, but enjoyed honey berry restaurant across the parking lot

pool was too cold

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun

room service & the restaurant was fantastic

fitness center needs better supervision (kids using it as playroom)

this hotel /resort is beautiful, the golf course, the staff. perfect weekend runaway.

i like the ability to schedule my kids swimming times. it really helped with planning.

newer, clean with health center and pool.

small pool for such a big hotel

small bar inside

pool to small

loved the free laundry and gym facility

kitchen dvds players, free laundry

pics provided of laundry and trash we took out

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

the rooms are amazing free breakfast free laundry 24 hour pantry

there was a coin-op laundry room for guests, but only one washer and two driers available

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

laundry was extremely dirty

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me

when we arrived to our room there was an unwrapped candy bar on the floor, a pill, a half drunk bottle of water

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

hallway on 2nd floor smelled terrible from the laundry area.

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

i wish the pool could have stayed open longer

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

laundry is also available with purchase of detergent there

location and the fact it had laundry

a great bonus was the self-service laundry room very convenient for longer stays

housekeeping was folding laundry in a conference room

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

very little i did not like. did need plastic laundry bags !

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

modern look & feel. comfortable room and clean . pet friendly.

the parking lot could ve been a little cleaner

then once i moved to another room there were kids running up and down the hall all night, like a stampede

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and

great pool area (could have used a hot

quiet and clean. delicious breakfast. bed linens were very comfortable.

also, best breakfast ever

the breakfast was very nice, and the hotel is very well kept

nice staff. breakfast offerings were great.

sparkling clean, great breakfast

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

the one laundry washer was not working

laundry room could be cleaner

the suite was beyond plush!!! the gym and spa were beyond great!

would have preferred room service on a daily basis and more spa appointment options.

no fridge in room. the parking in front was weird...

everything is clean, the soaking tub is amazing, the beds comfy and room service is always a plus

the spa was also really nice and relaxing

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

clean, free parking. kids love the walking thru between two rooms.

bar and restaurant were closed

i didn t have to leave to go out to eat they had a food place and a bar there

the staff and the room, loved it. my kids also loved the pool

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

the kids got in and then right out shivering, so that was disappointing for an indoor pool

pool and hot tub

pool filled up with unruly kids on weekends

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving

refrigerator, microwave, coffeemaker, hairdryer, iron, ironing board, flat screen tv, free wifi ~ for a reasonable

friendly staff and free breakfast

hotel was great and the breakfast was well seasoned and good

staff, room, breakfast

parking was free which is always a plus

full breakfast

the room was very nice. loved having separate bedrooms a kitchen and living room!

was no pool and the description stated it was not available in 2015

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

the pet charge of $100 for the stay seems excessive.

pool could b bigger

wifi could have been a bit better

breakfast was fabulous

looking forward to going back when pool and fitness center is completed

the pool was closed because of covid

big lot. comfortable rooms. fridge & microwave. laundry.

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

mini fridge, microwave, tv, laundry room, ample parking

guest laundry did not work

laundry room on premises

right next to the mall and several great bar and restaurant options to choose from

room service and meal very costly

the room service food wasn't tasty, too salty.

were very helpful and friendly always and shuttle took me to the mall and to run errands all the time

enjoyed the location of the property and was thankful they could accept my pet

pool

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the front desk staff amazing the room service amazing every thing was amazing!!!!

the bar and food

the pool

parking lot, plenty of space

it was very friendly and clean the pool and hot tub was clean

the pool was small but it worked the kids still had fun.

the wifi didn t work

the wifi is very weak unless you pay an additional $5 a night.

great location! clean , friendly and a good restuarant and bar -pool

parking convenience location was great

this worked out well in the end because kids eat free, so we had enough credit, but wasn t clear when i booked

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

one minor and inconvenient dislike was at check-in, the clerk suggested parking on the side of building for

the snack bar was very limited or barely stocked and very inconvenient

advertised room service which i needed as i am in down for an appt related to a back

location bar and bartender was nice

the dining room and bar area was extremely nice

room service and breakfast

laundry on site was useful

maybe a laundry soap vending,but otherwise my staycation was great

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

pool closed

i didn't like the fact that it was only 1 type of meat for breakfast everyday...

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

loved the size of the room, having a full kitchen was great with kids

also, when me and my kids went to the pool it was not over crowded

also, when me and my kids went to the pool it was not over crowded

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

pool was nice, my daughter had a great time

prices at the convenient snack bar were so expensive it was stupid to buy

room was nice, staff was friendly, pool was warm... location was perfect for us...

room service

good breakfast and free laundry

the laundry facilities leave much to be desired

pool room was too hot.

everything and my kids enjoyed the

my room floor was full of dog hair and i didnt have a pet , when eating breakfast it was a dog in the breakfast

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

i liked how they have a restaurant, bar and gym inside

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car

i liked how they have a restaurant, bar and gym inside

plenty of parking and good water available in the gym and pool, which were also nice

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

under construction, no gym or pool

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

love the breakfast idea also $10 for adults and free for kids

love the breakfast idea also $10 for adults and free for kids

parking was also abundant and easy

breakfast didn't start early enough for me

the breakfast needs more than just carbs.

breakfast so bad

pool was closed there was barely any hot water the toilet barely flushed the air conditioning

free continental breakfast was a real plus

sort of noise that happened periodically, possibly construction or maybe my room was over the laundry area or

when the waffle machine part of complementary breakfast wasn t working they went out of their way to fix it

breakfast

very ckea. friendly staff. very good breakfast.

the gym was nice and my family loved the breakfast

breakfast was great and the bar was too

room service prompt, friendly and food was delicious and beautifully presented

the hotel was easy to find with plenty of parking

the bar was stunning

in bolingbrook), so i like to be close but not too close as i visit friends in chicago, the bar is great, the

they don't pick up dirty laundry

stayed on first floor, and could hear kids running over my head as i tried to sleep.

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

breakfast ends early

room was extra special with full kitchen

the kids loved the inside pool and the hours

you guys took away the waffle maker this was one of the things my kids loved the last time we stayed her about

due to pandemic there wasn't any breakfast and the pool was closed

excellent buffet breakfast with large variety every morning! all day coffee bar was awesome!!!!!

excellent buffet breakfast with large variety every morning! all day coffee bar was awesome!!!!!

laundry facilities, washers take long

breakfast wasn't that appealing

parking lot was full of potholes

was stained, reception didn't do anything about random people walking outside the hotel in the parking lot all

shady place keep your kids away

was very clean, smelled great, felt upscale, had made to order breakfast, a fitness center, a pool, and was

very convenient location, beautiful hotel, clean room, comfortable bed, lots of parking.

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so

pool was cold n the hot tub was cold

loved the veggie quesadillas, and the bar setup was nice too

the hotel is super clean including lobby, restaurant, and laundry room

breakfast included a wonderful omelet station

the pool area didn't seem as clean especially where people step and put their feet.

wifi worked very well without a hitch

we had a kitchen

then everytime we left the room we had too get our key re activated we had too wait for laundry too be done

the laundry room floor was filthy

friendly quietness you can do laundry there at a reasonable price it has a pool and

no pool or hot tub

was no breakfast or pool which is originally an amenity

the dryer wasn't working. had to go to hilton garden inn to do our laundry

i wish you had laundry facilities!!

room service had to bring dirty laundry down and garbage was overflowing, did tell front desk and nothing was

the parking lot had no lights and all of the pillows were all really soft and uncomfortable.

great breakfast

friendly staff, breakfast, pool & hot tub amenities, and guest laundry room

parking was easy and plentiful

very quiet, temperature of room was consist, pool area was clean

great pool hours

perfect location awesome breakfast

service, facility was not clean,laundry room tiles broken ceiling cracked

to update washer and dryer for guest laundry

the breakfast and the staff were amazing

the gym may need an update.

the hot tub was my favorite part..the kids loved the pool

laundry room

theres a laundry available , $3

the tv setup was complicated, kids running around with no parental supervision.

is our third time there and we love their pool and their free breakfast and the people upfront are super

my kids loved the pool

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

management only offered 2 out of 4 nights refund and refused to take care of luggage and laundry

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

did not attend breakfast

eggs pancake machine more breakfast choice

clean, spacious and laundry facility

nice sized pool and rooms

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

wifi and staff were horrible

my kids loved the breakfast variety

breakfast wasn t complementary

good gym and outside lounge area

clean quiet comfortable convenient location good and safe good and safe parking

we wished that the cocktail bar was open later in the evening

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

pool area could use a bit of maintenance but other than that everything was perfect.

clean, comfortable, friendly staff fabulous gym!!

kids loved the breakfast

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

wide and clean. good price. facilities includig laundry and dry machines.

the laundry room is absolutely filthy, i don't think they know what it means to clean

not many amentities and breakfast was granola bars

(i regret that i dont recall his name) the lobby entrance is very upscale and nice, the pool was great, and

pool and hot tub were a hit for both the adults and kids

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit

i had a good hamburger from room service comfortable bed and quiet

requested to have the pool temp warmer

i loved the veterans parking spot

the location was great. parking was good. room had a fridge and microwave.

no continental breakfast like the ad false advertising on that

trash in elevator and parking lot

the password for the wifi didn't work for any of us

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

and bar would have been better

kids running on the floors all day and night keys not working to room poor lighting in th

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

hot breakfast and pool access area

nice looks and room have a kitchen.

everything, except for the good parking

that we could have our pet with us

up in the morning and seeing what appeared to be homeless people wandering around the parking lot

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

nice kitchen plus a separate bedroom

room was clean ,comfortable, kitchenette was perfect

it is a pet friendly hotel- the rugs through out the hotel should of been vacuumed often

the spacious, clean room with a really nice kitchenette!

breakfast was very good

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

they did say that they allow pets

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

mention of a $100 nonrefundable pet fee

second floor room and the high fee for pet.

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

plus the wifi was out in the area

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

no water - there's only a fountain behind the gym, and you either drink or fill from it atm machine on site:

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

pool was open until 11pm which was good because after being in the city the kids were still able to go to the

the bathtub had some staining which my kids freaked out

breakfast was good. beds were comfortable.

wifi could be a bit better, but other than that everything was honestly great.

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

prefer outdoor seating away from the front parking lot .

the kitchenette where i was provided cooking utensils to prepare a delicious meal for me and my kids

i really liked the amenities, especially the basketball court, swimming pool, and grill area

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have

breakfasts offered a large variety of food options

close to my destination. nice pool and gym.

gym offered at this location can improve

bed was comfortable, good wifi, good free breakfast.

laundry room big piles of lint on

the staff was a little friendly, there was parking

extremely outdated, and there were also stains in the kitchen. it looked very old.

i didn't eat breakfast at the property

breakfast hour seemed a little limited