for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

second floor room and the high fee for pet.

staff was excellent. breakfast was extensive--filling/fresh

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

pet fee not per day, $150 for stay

breakfast was good and convenient

breakfast and staff

parking lot lights all night

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

everything, except for the good parking

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

prices and comfortable parking, good for me

pool & laundry not available

money got stuck in the guest laundry dryer and it would not work

the pool did not look very clean and it was not very busy.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

this is a great hotel if you have kids. the pool area is awesome for them to enjoy.

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

large rooms, friendly staff and great hot breakfast

nice little pool for those who want one

easy, free and abundant parking. clean facilities..

on-site laundry, kitchenette in every room.

no quarters available for laundry

there is a decent amount of parking

i like the kitchenette and they layout of the room.

plenty of space in the room. big parking lot.

free parking

the pool & hot tub were a great addition for the kids

parking easy access. easy to find room.

room service staff were very polite and helpful

great location! clean , friendly and a good restuarant and bar -pool

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

hot tub, pool, free parking, in a nice remote quiet area.

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

amazing golf views!

my kids really enjoyed the big pool

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

we were also not told that check-in that the bar and restaurant were going to be closed our entire stay

there was people just sitting in hallways and kids for a group trip running back and forth

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

big lot. comfortable rooms. fridge & microwave. laundry.

guest laundry did not work

laundry room on premises

laundry not working and i really needed it

pool temp could've been much warmer as the cleanliness of the pool room could have been

size of the pool was good

i used the pool, i was hoping for a sauna...

breakfast, front desk staff

pool was cold for indoors!

it was very friendly and clean the pool and hot tub was clean

staff, afforable price, free breakfast, pool

price , we enjoyed to stay here for 5 nights , 35 min drive to chicago without traffic , free parking, we would

location, price, pool & jacuzzi available, and hot breakfast every morning!!!

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

maybe a laundry soap vending,but otherwise my staycation was great

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

laundry on site was useful

excellent breakfast

they had great breakfast and the swimming pool was good

didn't notice a pool, but there were laundry facilities

the breakfast was ok....

the breakfast could be better than that but with this price i think is fair.

there were no dishes in the kitchenette

the kitchen with real plates, pots and pans when needed

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

well presented breakfast and the laundry facilities were great

clean, comfortable, had pool

good breakfast. clean facilities. friendly staff.

there was also an event going on at the event center in the same building so no parking was available when we

breakfast was well stocked

strong odor of natural gas immanent from laundry room

the laundry facility was $3

nice laundry and vending

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it wasn't too noisy for sleeping but the kitchen was close by & activity began early for the breakfast

they even had a courtesy safety check in the parking lot

good location,clean,free parking and complimentary breakfast.

very lovely, big rooms , comfy beds and nice little breakfast buffet

staff at front desk was very helpful. room was clean and up to date. good wifi

clean and plenty of parking

pool ,room ,fitness center, house keeping, service desk, and the bar .

breakfast in a bag. stale muffin and expired yogurt

clean, friendly staff, easy parking and located where we needed to be.

the laundry facilities were clean & the beds were comfortable

wish the pool was bigger.

pool was open, hot tube was closed

parking was a bit expensive

clean, overall. rooms were clean and gym was nice.

my room was by the laundry room and i could hear it all evening.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

no hot tub, but even without we enjoyed the pool and how warm it was.

disabled parking was close to room.

i know covid is going on so it kinda sucked the bar area was closed.

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

king suite with spa tub very big for the normal

okay hotel was nice not any major issue overall everything was good price location room parking

hotel is situated about 20 minutes drive from chicago downtown and has free parking

the pool and the gym

it's a very nice place, great location and loved the pools

would have been nice if the breakfast menu available for room service was available in the dining area in the

hotel has an indoor pool and outside pool

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

door going outside to the parking lot was very noisy

courtyard, fitness center, bed, balcony

comfortable bed plenty of parking clean bathroom that s all

the bus shuttle from the airport did not arrive at the reported time

bar was excellent with a fully stocked selection of spirits and food

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

the halls smelled like weed, and you could hear kids running up and down the halls.

fitness room great, extended stay parking available for people traveling out of ord airport

a little hard to locate. an on-site bar would always be nice.

parking is always available

laundry on site was very convenient

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room

breakfast

beds were awesome coffee available all day free parking updated decor.

especially since i recently took my kids to disney, paid well over $3000

kitchen and bathroom nit touched

pool water to cold and to much chlorine in the water burn your eyes while watching your children

very modern. nice pool and workout room. 2 bedroom suite was very roomy

price for hotel room with full kitchen, pool, gym, and breakfast

hotel was clean, our room had complete kitchen, wine glasses, etc

they also have a guest laundry where i could wash my clothes

needed more wide breakfast restaurant

clean, quiet, and a great facility for kids as well with late pool hours

we hoped to have a drink at the bar area but it was closed. not sure why.

room was clean, staff was great, good breakfast, nice gym

the facilities like laundry, gym were good

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

the laundry room was very high

t have laundry detergent in the washing room should refill on this was the only thing i

laundry facilities were difficult to use and partially out of order

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

parking was at a minimum

beautiful grounds staff was able to accommodate our request for early check in

large rooms clean pool area great staff

not enough parking.

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

the free breakfast was good

room, free parking, and so many details that made my stay a memorable one

free parking and several secure entrances

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pool was a disappointment for my kids who were looking forward to swimming on vacation

no microwave in rooms and certain things in the gym were not working

the parking lot needs to be fixed.

pet friendly

parking situation after a certain time couldnt find a place to park after we returned from dinner

the breakfast and the pool

the only issue we had was finding parking when we came back late one night.

the pet fee.

kitchen!!!

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

parking close to the door, nice lobby area, friendly, everything worked, good overall experience

it was not clear that the are not pet friendly.

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

clean room, pool and workout area

cleanliness. room comfort. indoor pool. restaurant.

) for the entrance to the hotel and arrows or sign pointing to the road at the edge of the parking lot that

they accommodated me with a much needed early check in! great staff!

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

large room with huge comfy bed. attached bar and grill in the lobby with room service available.

it was clean, internet was free, parking was free.

the wifi at the hotel was terrible

the bed was king size and it smelled like fresh laundry

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast

breakfast was great as

like a musty smell, they put me next to the laundry room where there was noise all the time

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is a restaurant and bar on site

the pool area was very cold. it cut our pool time drastically.

room, the friendliness of the staff, especially the manager & the good location of the hotel, the breakfast was

we enjoyed the pool and the free breakfast.

only complaint i might have was the pool was supposed to be heated and it definitely was not

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price

parking lot not big enough.

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

was amazing very comfy soft pillows everything was amazing great location parking amazing staff will stay here

room service walked into our room at like 9:30 unannounced

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

clean and friendly service. breakfast was ok. great location

big parking area

pet friendly, has a large pet area outside

kitchen

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

free parking

a returning customer. love the breakfast and staff is always friendly

the pool made my son and my skin red and very itchy.

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

i also like that this property is pet friendly

full kitchen in room, facilities, breakfast

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

wifi is not working, the credit card reader is not working, the power outlet on the wall is not

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

has laundry

there is coin laundry on site

laundry service

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

everything was within walking distance and having a laundry on the premises was super helpful as well

breakfast was amazing but the front desk service was amazing especially ms.gladys

the breakfast is are usually good as

breakfast was good and complete!

fitness area very clean

laundry would be nice.

no laundry room

no laundry service

no laundry facilities

no laundry facilities.

location, clean and breakfast was good!

breakfast choice awesome.. pleasant workers.

i brought my pet

parking lot drinking and drunken activities. signage visibility.

they take a deposit of $100, the gym was closed

laundry

great kitchen and laundry.

lack of laundry items available for vending.

the laundry room and it was quiet

laundry room, and dishwashers in the room with oven in kitchen

the wifi and the waffle i ate for breakfast

parking lot was full so we had to park on the street, and the elevators sounded sketch so we used

the pool had kids spitting and coughing couldn’t get in cause covid-19

clean hotel and room wonderful staff very good breakfasts experience went beyond my

poor food, poor service, pet smells, garbage in the hall.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

pool need towels

rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the

my grandbabies loved the pool and the breakfast

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

furniture late at night and then it started early in the morning--i think it may be from the laundry area and

saw employees doing laundry and folding with no gloves or mask

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the general property could use a bit more tlc, laundry on the 3rd floor walk up

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

virginia went out of her way during this wild snowstorm to find my coat in the parking lot

rooms are fine, and i like that there is a decent bar in the lobby

gym had everything i needed.

pool was tiny and my child for the first time ever did not want to go in the pool

the staff was attentive with great customer service. it is a pet-friendly hotel.

no laundry facility

bathroom was really small. no laundry room

breakfast did not come with my booking

wifi was spotty at times

the beds are always 10/10 comfortable, and we always feel safe leaving our loaded car in the parking lot

pool temperature was perfect

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

between just feeling welcome, the pool, and the outside fire pit

first time i used the pool, there was no clean dry towel available at the pool

i only wish i had the breakfast option with my particular room

clean rooms with a great pool and excellent hospitality

location was peaceful staff was super restaurant was great parking was easy

room service was not available

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

did not attend the breakfast.

it was safe and fun for my kids and i to relax

did not have breakfast covid

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

i liked the location and free parking, spacious lobby and bar area.

nice to have a restaurant and room service

were great, warm and friendly room was cleaned every day, new towels and bedding decent gym and pool good location

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

lack of laundry units on site

kudos and thanks for having laundry on site

hotel had laundry facilities

could use two laundry machines. ty for great stay

laundry facilities were clean and available

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

laundry was clean, hallways did not smell weird(like other places) and was also very clean

staff & attentive staff, clean laundry & workout room, updated appliances in the room

location, laundry room, the size of the room

parking lot was safe

beautiful hotel and room great breakfast staff was nice

room, breakfast & free parking

no wifi

small pool. we were upgraded to a suite, so that made up for it.

there was no laundry room but in all it was a great stay.

i am not complaining they do not have guest laundry

needs updating and laundry room

no laundry

no laundry room.

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

on and off access to interstate 90, room features, breakfast and free parking

breakfast hours

great location, friendly staff, great breakfast .

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

my kids enjoyed the pool and having kitchen in the room

loved the room, breakfast, and pool

was perfect with the kids

there is a laundry room on the grounds and restaurants and shopping malls everywhere

laundry is also available with purchase of detergent there

the laundry facilities

laundry room

the laundry and ice were close but laundry always out of order

no microwave in the room. no laundry facility .

kids would have liked a game room, but parents saved money & kids had their tablets to play games

wifi was horrible, hard to connect and low speed

pool wasn t open, when i booked our stay it says the pool was open and the gym was closed and it was the other

kids would have liked a game room, but parents saved money & kids had their tablets to play games

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

pool very small . bathrooms outdated needs some attention .

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

it was the one night away from kids that we could sleep in

it took a while to connect to the wifi but other than that, love the property.

tv should be updated that you can access streaming services especially with kids

not open, no bar soap in bathroom and bedside lamp had a broken glass missing

the rooms are nice. there is a gym.

also, there's no pet fee, which is hard to find

it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

nice facilities - laundry room, gym

laundry wasn t good it didn t work well they are broken

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

the workout room and being able to do our laundry was great

free laundry

loved how quiet it was and the kitchenette in the room

breakfast was great. i liked that three mornings in a row were different varieties of food .

i really liked the little kitchen area in the room

the breakfast times and the cleanleness of the hotel

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs,

guest laundry

they charge for parking, so be prepared for that

i loved the furnishings, the gym and the hot tub at the

breakfast had to be downstairs. and our room was a bit nippy at night.

hotel rooms, breakfast

the parking lot was lit, and i felt safe

pool, gym and ping pong table. spacious rooms.

the pool handle was broken and my husband fell

great rooms, and organizational space a nice spot for smokers good parking

very nice hotel. loved the bar area!

for business and therefore we were looking forward to a nice evening dinner, only to find out the bar was open

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were �

the parking locations could have been a bit closer.

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

need a centrifuge spinner for swimsuits in the pool lounge

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

there were no laundry facilities.

no laundry onsite

i loved that i could do my laundry too

desk lady ramble off all the time of all the things we needed such as breakfast time, pool time, wifi info and

would have preferred a little more variety for bar food and breakfast options.

guy came and put chlorine in the pool while we were swimming

is modern and cozy, staff is friendly, the free breakfast is good and has a lot of options, and i love the heated

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

parking was easy / lobby / desk receptionist, was polite / clean elevators / hall area clean / room

location and easy parking. free coffee great and breakfast

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

wasn t working but they did fix it wifi kept going in and out all weekend so didn t matter if the tv worked

the wifi was extremely slow and wasn't really working most of the time.

it was supposed to be a smoking room. i got a non-smoking room.

easy check in. laundry on site.

it she said she can give us a garbage bin to put under the basin , the pool was close so was the gym

the trash barrels in the parking lot by back door need attention.

liked the convenience of parking next to the entrance, the friendliness of the staff, the cleanliness of the

you couldnt go to the gym when you wanted you had to ask at the front desk

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

kids loved the pool

when allowing customers to book for some big school event they should find a way to keep the kids away from

i was informed that the hotel restaurant was not open that day, and that, as a result, not even room service

the pool was very clean and the temp was perfect

restaurant/bar

the pool wasn t open to guest

beautiful courtyard and good size pool for the kids

that is ridiculous and the reception also charged for data service(wifi)

bar was superb and stay was comfortable and enjoyable as always

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

at happy hour with the open snack bar is a little unsanitary

pool looked cloudy when me and my family got in didn't like that at all and that only means one or

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

laundry room could be cleaner

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

the one laundry washer was not working

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

the rooms are amazing free breakfast free laundry 24 hour pantry

kitchen dvds players, free laundry

they even have free washers & dryers for guest laundry

loved the free laundry and gym facility

laundry on site.

the next morning the maid said laundry wasn't done to give extra

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

nothing but parking

pool was cold staff said it was 80 but theres no way

the morning breakfast, the food was prepared at a timely matter

kitchen

needed adult supervision by the pool

very clean hotel. rooms were good size. breakfast was nice. helpful staff

the laundry facility and the non working hot tub

bartender made special accommodations for me after the bar was supposed to be closed

good location and free parking.

there was a red stain on the carpet in our suite in the kitchen area

free parking, friendly stall, quality

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

pool. quiet

grandchildren enjoyed the pool

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited

a bar which is open until 2:30 a

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

the pool and gym are in a hallway with hotel rooms

parking

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

we had to wait for laundry to get finished

beautiful impressive hotel with lots of free parking

was nice and clean, good price compared to quality, you can enjoy a nice gym and a nice pool as well

meat was not really tasty, the rest of the breakfast was really good

everything here was quiet, professional, clean, and all i needed. breakfast was great.

best thing about the hotel was the lagoon and the room service

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

clean room awesome breakfast, good gym, friendly staff. i will stay here again.

the breakfast, friendliness and the look.

parking was a bit of a challenge with a huge wedding at this location nothing that would keep us

the bar staff at the complementary reception was not very friendly

parking was definitely an issue and it wasn t clearly marked that there was parking in the rear

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

lobby and elevator was always wet due to kids coming out of the pool

the location of the hotel, free parking and friendly staff.

wifi that did not work

pool kind of small. would have liked a hot tub

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

pool table, jenga, cozy couches, tables to sit at

parking spots around the front of the building seemed to be a bit narrow to the point where

staff was very helpful and kind, and most of all the 24hr pool table!