laundry room, and dishwashers in the room with oven in kitchen

great kitchen and laundry.

laundry

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

the laundry room and it was quiet

laundry would be nice.

no laundry facilities.

no laundry facilities

no laundry service

main entrance is very narrow and through the laundry place

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

did not attend the breakfast.

liked the kitchen and the room just in general

the breakfast was very delicious everything was wonderful we also loved the kitchen

pool ,room ,fitness center, house keeping, service desk, and the bar .

i liked the fact that the hotel was clean, the pool was nice, and parking wasn't too bad.

loved that the gym was right across from our room and our morning breakfast was just around the corner inside

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

not open, no bar soap in bathroom and bedside lamp had a broken glass missing

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

the room with 2 queens for our adult kids was great but our room wasn t ready until after 330 and we were

the pool was massive and the room was very comfy!

no laundry onsite

pool was too cold and there was no laundry room

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

there were no laundry facilities.

wasn t a full service hotel. no room service or laundry service etc.

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was

amazing place.... for kids...

wifi worked well

too many kids in the pool xtra time for adults

never did get the wifi to work

the pool was very clean and the temp was perfect

beautiful courtyard and good size pool for the kids

breakfasts wasn't worth the money to high and the kids didn't like it

small bar inside

newer, clean with health center and pool.

laundry on site.

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

the next morning the maid said laundry wasn't done to give extra

wifi i very bad

bed looked comfy enough, kitchen was as expected

pics provided of laundry and trash we took out

the rooms are amazing free breakfast free laundry 24 hour pantry

they even have free washers & dryers for guest laundry

kitchen dvds players, free laundry

loved the free laundry and gym facility

laundry is also available with purchase of detergent there

the laundry and ice were close but laundry always out of order

laundry room

location and the fact it had laundry

there is a laundry room on the grounds and restaurants and shopping malls everywhere

needs laundry room

needs updating and laundry room

no laundry room.

there was no laundry room but in all it was a great stay.

i am not complaining they do not have guest laundry

hotel had laundry facilities

kudos and thanks for having laundry on site

lack of laundry units on site

could use two laundry machines. ty for great stay

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

guest laundry

they charge for parking

no bar

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

breakfast was fantastic

outside pool still down :(

i really liked the little kitchen area in the room

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

location, breakfast, room layout, maid service, fitness center

good breakfast, comfortable bed and spacious room

there was a coin-op laundry room for guests, but only one washer and two driers available

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

laundry was extremely dirty

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me

the breakfast was really good and they offered a lot of variety

prices were good, facilities clean, rooms and pool very nice

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

also the room service people were very nice and

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

pool closed at 10pm on a friday evening so my kids did not get to swim.

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

laundry room could be cleaner

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

the one laundry washer was not working

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

hallway on 2nd floor smelled terrible from the laundry area.

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

location, breakfast menu.c

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

room service was very good as well

the hotel had 2 pools golf course and a great fitness room

parking lot was a bit packed but it offered spacious parking towards the back, past hotels have

the parking situation could have been a bit better.

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

plenty of parking and good water available in the gym and pool, which were also nice

easy check in , plenty of parking and conveniently located

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

potholes in parking lot

tub had grab bar but not really an accessible room

swimming pool was a little cold. hot tub was good, though.

short stay so didn't make use of many of the facilities other than the gym which was good

liked the pool

the front desk staff amazing the room service amazing every thing was amazing!!!!

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

bar and restaurant were closed

the gym is poorly equipped and two of the pieces of equipment don t work

clean, free parking. kids love the walking thru between two rooms.

pool workout room bar food

nice room very clean. the pool was nice also oh and the breakfast was outstanding

room service

they dont have those heath bar at rhe front anymore

the pool and whirlpool were clean and comfortable

it was a snow storm and my kids played in the snow

the time it took to resolve the situation took me away from spending time at the roof top bar with other family

made us feel at home and were so awesome about the late check out

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take

i really liked the gym with 24 hour access

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious,

advertised room service which i needed as i am in down for an appt related to a back

5-room service was not made after one night stay

getting the use of a refrigerator; rapid room service and cookies.

location bar and bartender was nice

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

parking lot was small. coffee maker was in the bathroom. just little stuff. great hotel.

breakfast was a great start the next morning

the kids got in and then right out shivering, so that was disappointing for an indoor pool

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which

wifi kept going out

the pool is always warm and the kids enjoy swimming in it

the spa was

the kitchen pans. i used a lot of butter and food still stuck.

i like the pool and spa for me and my kids

quietness ~ felt like home away from home. love coming down for breakfast with my husband

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be

the room was very clean. the staff was very friendly and helpful. the pool was great.

my beginner-swim kids had a great time using the pool (but see below)

the wifi is very weak unless you pay an additional $5 a night.

during check-in i was asked how many times i wanted room service to clean my room

my beginner-swim kids had a great time using the pool (but see below)

the pool was good to relax in, and the gym was well equipped

laundry room on premises

big lot. comfortable rooms. fridge & microwave. laundry.

guest laundry did not work

mini fridge, microwave, tv, laundry room, ample parking

laundry facilities

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

the fact kitchen was bare nothing but stove fridge microwave yet nothing to use nor dish liquid to

nice big rooms...... nice kitchen

a great bonus was the self-service laundry room very convenient for longer stays

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

very little i did not like. did need plastic laundry bags !

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

housekeeping was folding laundry in a conference room

was excellent near the intersection of two major highways, but the hotel was in the rear of a parking lot, a

breakfast was amazing! the room was so comfortable i really didn't want to leave!

quiet and clean. delicious breakfast. bed linens were very comfortable.

nice staff. breakfast offerings were great.

they didn't shovel the parking lot

everything especially the room service it also was excellent!

they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was

the bar was stunning

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

room service was great and the hotel staff was over the top

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

) for the entrance to the hotel and arrows or sign pointing to the road at the edge of the parking lot that

entrance requires driving thru a few parking lots and across a number of excessively high speed bumps that toss

hotel with gym and outdoor pool (seasonal)

the hotel is super clean including lobby, restaurant, and laundry room

great to have full kitchen with teens and tweens a full fridge and microwave was key

breakfast was tasty and you had many types

the very functional rooms the free breakfast

the staff at the bar were overworked. he had to cook, bartend, etc. but he was awesome!

we had to wait for laundry to get finished

room did not have soap, hand towels, laundry bag

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

i would really like a towel bar for the hand towel.

kids birthday party in 2 adjoining rooms. could not sleep. terrible.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

wanted to use the pool, but not enough time, will do in the future.

also, completing with the hoards of kids at breakfast on the weekend is getting old

wifi is not usable, so i have to disconnect and use data on my phone -- and i am not able to do

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

there was no breakfast available. ud83dude22

parking issues, all parking is already sold for long term airport parking

lack of enough parking

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

very clean facility with complimentary breakfast

location is great. employees were super kind and hospitable. convenient parking lot.

paid for the wifi upgrade for it to still barely work

.pet fee

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

girls ( granddaughters 21 and 11) are fish so first thing is the pool

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

good wifi connection

the parking lot was lit, and i felt safe

of running a shower every surface is soaked with steam, and i would've liked a hot tub/whirlpool in the pool

no indoor parking

hard to get to gym in basement

bar area was open when we got there late, kids were happy with the pizza and wings

bathroom was downstairs ,should be by the pool side

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

my kids told me that someone said room service and opened the door

pool and hot tub were great!!! location is great

most of the laundry equipment was out of order

wi-fi available, and no change machine in the laundry/vending machine room

was a large group of motorcycles parading the parking lot couldn't get a park because of it couldn't get sleep

friendly staff , good location , comfy bed can have pets,

of kitchen supplies and towels for bathroom

they sent me on a wild goose chase to find the coin operated laundry room

thank half the dryers didn t work so it took forever to do laundry

there isn't any information; saying laundry rooms compared to previous best western

close to slot of things. the bar tender was great and we had fun.

restaurant and bar on site .

only complaint is that room service will knock and if you are asleep or don t answer they will open the door

pool was cold for indoors!

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants

in this century, i couldn't work with my laptop because a hilton-branded hotel says the wifi is for hand-helds

excellent neat with bar and indoor swimming pool

big enough for me to bring my 4 grandkids

my rooms were two of few on second floor over bar tables in the atrium where people drank and talked loudly

big enough for me to bring my 4 grandkids

pool had a weird smell but overall it was still fun

parking easy access. easy to find room.

well, everything was good. but they didn't had laundry services. but all good.

a friendly welcome beautiful room, friendly staff, great breakfast.

pool location

comfy clean good breakfast

the wifi is good

room service lots of restaurants within walking distance easy highway access

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

enjoy having dinner with my dad at the bar , we ordered grilled sslmon and the marriott burger, it was delicious

better kids brkfst

well maintained, clean. pool and spa in great shape.

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

it's close to my dad and they have an indoor pool and breakfast

the lack of room service unless requested

this is a wonderful hotel with a superior breakfast

walking through laundry room to go up the stairs.

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

no pool

the wifi

laundry out of order

laundry machines are not clean

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

there is laundry room for the guests

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

bed was comfortable, great bathroom and the made to order breakfast was excellent

everyone was great and friendly. bar staff was awesome.

also the bonus of breakfast and the omelette bar and the happy

problem on wifi

i ask for an extra glas cup they say they does not have extra and i want the bar guys to open a botle of wine

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

they required signing up for their rewards program to access wifi that doesnt even work

free breakfast internet parking lots of places to dine in surrounding area

occasionally kids running in the halls

i ordered a glass of wine at the bar & it was $17

i was sad i was unable to use the pool

party next door to my kids room. walls were apparently thin & their talking kept them awake.

party next door to my kids room. walls were apparently thin & their talking kept them awake.

love the bar food, good value for the money

it was very useful to have the laundry facilities

desk didn't have quarters for using the guest laundry machines

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

very clean, nice pool, decent breakfast, good coffee,

navigating the parking lot entry if turn was missed, had to merge on freeway to loop back around

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

laundry service was free so that was very nice

breakfast was included, and free laundry on site

very clean. box breakfast in the morning. pet friendly. commercial washer and dryer worked well

breakfast was really good

the room was spacious, with a nice view of the golf course

we were also not told that check-in that the bar and restaurant were going to be closed our entire stay

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

breakfast was allright

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry room was too far away and a little bit dirty with older machines

laundry facilities worked fine

not find laundry??

clean, has wifi, a comfortable bed, a working tv, microwave, great for the money but don't expect anything

parking lot lights all night

up in the morning and seeing what appeared to be homeless people wandering around the parking lot

pet friendly does not mean letting a yippee dog never shut up and keep me up all night

you could only have two devices on the wifi

nice looks and room have a kitchen.

gym was too limited.

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

guest room layout with a separate master bedroom and a nice living area and kitchen.

and bathroom in a separate room the kitchen and living area

pool staff and full kitchen

clean, spacious and laundry facility

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

kids indicated the pool was ok

loved the pool area and overall welcoming of staff

my kids loved the breakfast variety

laundry wasn t good it didn t work well they are broken

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

good amenities- self-serve cafe, free laundry, workout room

was able to do laundry

the workout room and being able to do our laundry was great

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

mention of a $100 nonrefundable pet fee

they did say that they allow pets

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

fine for adults, but other than the pool, not very kids friendly

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

also, free parking for any type of car

cleanliness and wifi could definitely be better.

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

clean, modern furniture, parking, option of contactless key.

spacious and clean room, free parking, swimming pool, breakfast included.

rooms were large and very clean and the beds extremely comfy, my only complaint was i thought the pool was heated

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

location was perfect for me close to my friends muay thai gym

ample parking

wifi terrible, 1 bar

i loved that i could do my laundry too

12 o'clock check out also the great breakfast

suite as the bedroom could be closed off; the walk in shower, large kitchen area with an area where we could

great beds, nice kitchens in the rooms, lovely facilities, friendly staff, good exercise room and pool, all

not enough towels in the pool area and not enough breakfast options.

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

good food, fruit was fresh and the bar was kept clean, tidy and fresh

parking lot, no strip ; people parking strange; less facilities for the money; no queen bad

free breakfast, free wifi an proximty to top golf

the morning breakfast, the food was prepared at a timely matter

no gym, no breakfast, and no pool due to covid-19, but some how the room prices stay the same

that the pool and hot tub were out of order

we mainly went to take the kids swimming

sign posted not to take breakfast to your room?

parking space

dumpsters were overflowing and there was trash blown all over parking lot

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

the wifi is a little poor

the bar area was great the gym was awesome with the glass window

we wished that the cocktail bar was open later in the evening

the breakfast guy takes pride in his food preparation and service

was nothing i didnt like only that there was somepepole that were loud and hanging out in the parking lot but

no room service.

dirty, cigarette butts everyone outside the front door, the laundry was filthy dirty, the trim on the desk in

wide and clean. good price. facilities includig laundry and dry machines.

it was quiet and peaceful staff were friendly and helpful. laundry facilities were very clean

the laundry room is absolutely filthy, i don't think they know what it means to clean

not many amentities and breakfast was granola bars

needs update: front has no place for luggage storage, no laundry room, entire place feels old

not when the kids not i needed to listen to for four hours

the pool was out of service. the wifi would not connect for us.

like pool and gym were closed

very efficient and tasty breakfast

pool and hot tub were a hit for both the adults and kids

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

the bathroom was a bit bigger and that there was room service for dining

breakfast, laundry service, pool, extra space

another member of the staff and a few minutes later behold a high chair) no changing room at the pool

my kids enjoyed the pool- extended hours, love that

comfortable, access to pool, staff helpful.

kids love the breakfast and the pool

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

the laundry has become expensive - over $5 to wash and dry a single load

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

facilities and cleanliness of the hotel shuttle bus service to airport

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

would be nice to have an airport shuttle

shuttle ran too late to catch our flight so we had to rent a car

bar and restaurant were not open

didn't notice a pool, but there were laundry facilities

parking is difficult to find and have to walk a distance

free breakfast,wifi and parking

broken glass in front door. not much of breakfast.

location, the room size and the complimentary kitchen ware.

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

crowded parking, self serve laundry not working,

large room, clean, gym

shuttle took a while. gym needed a tad more equipment. free weights woulda been helpful.

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

very friendly staff, big room, clean, good location, free parking, nice breakfast, swimming pool is open on 30

facilities - no room service, no gym/ pool

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

everyone was friendly, great size of room, breakfast was perfect and free parking on site

my room was by the laundry room and i could hear it all evening.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

no hot tub, but even without we enjoyed the pool and how warm it was.

everything except no hot tub but there is a pool.

loads of parking spaces

nice location and lots of parking

the kids love the pool area, too

easy checkin and check out, free on-site parking

the lack of equipment in the fitness room. i ended up using a gym down the road.

did not have breakfast at the hotel, but enjoyed honey berry restaurant across the parking lot

th a nkful for the laundry room

laundry out of order

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry broken, no bath tub

we asked for a quiet room and was next to the exit door to the elevator, restaurant and laundry

i wish there was room service.

love that it has free parking with the attached garage

parking was a pain

no room service option or info shown in room