didn't notice a pool, but there were laundry facilities

wifi wasn't working

full kitchen , friendly staff and clean room.

staff is very accommodating, the rooms are cleans, plenty of parking, the air conditioners are strong and the

parking is difficult to find and have to walk a distance

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

two different bank cards in laundry payment option for dryer

strong odor of natural gas immanent from laundry room

nice laundry and vending

elavator not working laundry machine out of order

well presented breakfast and the laundry facilities were great

pool, spa and gym were pretty good. walking distance to shopping mall.

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

the pool wasn't heated.

pool area could have been updated a little the water seemed a bit cloudy and some areas were

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

stayed there for two weeks there was no gym it was being worked on

we couldn't really use the kitchenette because the faucet was dirty

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of

to home, golf course is a deal, pool, bowling, bars all on site

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there

it was conveniently located. beautiful grounds. the spa was an excellent experience!

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

my room was by the laundry room and i could hear it all evening.

good parking and breakfast.

friendly front staff -great pool

disabled parking was close to room.

loads of parking spaces

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

close to my destination. nice pool and gym.

staff and cleanliness of the room, the breakfast variety was adequate, parking was free

pool temp could've been much warmer as the cleanliness of the pool room could have been

gym offered at this location can improve

they provided a crib and a first floor family room near the pool for us

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

the fitness room was perfect!

comfortable bed plenty of parking clean bathroom that s all

the door was close to parking

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot breakfast and pool access area

it was a great stay kids loved the pool and the breakfast was great also :)

no room service

was a bit sad that room service wasn't available but the food itself was great down at the bar.

hotel has an indoor pool and outside pool

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the wifi is poor.

the gym could use some help and update.

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

excellent location, easy parking

laundry on site was very convenient

served breakfast

the appointment was needed for a pool or gym use

breakfast and pool

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

they were pet friendly

hotel is situated about 20 minutes drive from chicago downtown and has free parking

nothing worked the key the tv the wifi nothing worked

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

wifi did not work

ample free parking, close to airport, large rooms

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast was good and room was very nice

one staff member said guests were able to use coin laundry at sister hotel property across the parking lot,

the pool area needs work too, my kids were swimming and i

wallbox ev charging stations!

laundry facilities were difficult to use and partially out of order

room, laundry room available, cleanness, friendly staff, morning free coffee

laundry mat, dollar tree and target across street

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

price for hotel room with full kitchen, pool, gym, and breakfast

i love that my family was able to utilize the pool and the beds are so comfortable...

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

very modern. nice pool and workout room. 2 bedroom suite was very roomy

they also have a guest laundry where i could wash my clothes

clean, quiet, and a great facility for kids as well with late pool hours

was going to be a wedding reception going on because it was very loud and we couldn t find a parking place

the gym is bigger and with more equipment than other hotels of this type

parking was easy

facility and location was the best part of the trip, and parking was free

rooms - excellent room service

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

a lot of free parking space.

the hallways are a bit dated, and the wifi was spotty

kitchen out of service when i tried to order room service.

breakfast was not available and you had to pay for parking at the hotel

great location, nice staff, good parking, clean room, appreciated a surprise upgrade

very helpfull staff and allowed us an early check in

understand no room service due to covid but there weren t any additional supplies in the room to refresh

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

staff was professional at every turn (from check in to serving breakfast the morning after)

there is no hot tub and the pool is a little small and the water was a little cold.

perfect location with great parking

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pet friendly

need more parking.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said no, it

breakfast because bar and kitchen closed die to covid

like a musty smell, they put me next to the laundry room where there was noise all the time

i like the place i wish the pool is bigger and the gym as well. i'll come back again

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

there is a restaurant and bar on site

it had a small pool and no jacuzzi

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

breakfast shower

people woke me up at 9 am with firecrakers, singing, parading around like idiots in parking lot totally stupid

easy checkin and breakfast

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

restaurant and bar nice

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

it wasn t breakfast, just some snacks. breakfast should not be advertised as an attraction.

parking was tight and close

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

no plastic bag for laundry

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size room, the laundry was a bonus

size of laundry room and exercise room

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

location, service, cleanliness, wifi speed, breakfast and evening snack options

unattended kids in the pool area

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

there is coin laundry on site

laundry service

laundry was cheapest i have ever seen

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

the pool was good for kids

great location, close to o'hare, expressways & restaurants. great bar on premises.

- free parking - quiet room - free shuttle from o'hare airport

wifi in the room was not working too well

great bar and restaurant

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

should have been warned that there would be a charge for parking

the indoor pool was a welcome relief for the kids

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

amenities (laundry), needs to be more welcoming

wifi worked adequately

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi advertised, but is slow and inconsistent

wifi connection kept dropping.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

the pool was out of service

she also gave us a late check out and was helping a lot

wifi in room was really poor, cannot connect at all.

i especially appreciated the free ev charger in the lot; i left with a full tank for my drive home

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

parking was great and we did not have to pay

i liked having a suite and although we didn't use it this trip the kitchenette was nice

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

free parking

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

the only little thing is the hours (9:00 pm is closed ) for the laundry

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the room they gave us was across the laundry room and getting super loud at 6am

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

trouble getting into the parking lot the first time - requires going past and making a (legal) uturn

the parking lot would get all full by 9 pm

was very helpful that we were allowed to take out our breakfast

breakfast was excellent as were the accommodations

great and reliable shuttle service. awesome breakfast, awesome staff.

the breakfast was delicious

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

the pool area was very clean and the hot tub was wonderful

during check-in i was asked how many times i wanted room service to clean my room

staff, afforable price, free breakfast, pool

my beginner-swim kids had a great time using the pool (but see below)

good breakfast bar

no microwave in the room. no laundry facility .

the staff, the facilities, the parking, the nice and spacious - quiet room all was

the wifi connection is kind of weak but was able to use it

staff were nice and attentive. bar was nice. very good red sangrias.

stated pet friendly so we booked at check in told dogs only, no cats

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

since it was being renovated, the pool was closed. but we knew that prior to booking

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

loved the heated pool

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

they did say that they allow pets

second floor room and the high fee for pet.

fine for adults, but other than the pool, not very kids friendly

gym was too limited.

the kitchen having an oven

pet fee not per day, $150 for stay

the spacious, clean room with a really nice kitchenette!

best thing about this hotel is the breakfast buffet

guest laundry did not work

laundry room on premises

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

laundry not working and i really needed it

mini fridge, microwave, tv, laundry room, ample parking

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

the breakfast was awesome my kids loved the selection

hide away bed was not useable for my kids

and a nice hot breakfast too

the size of rooms. the breakfast. convenience.

great breakfast

my kids enjoyed the pool and having kitchen in the room

pool area was poorly kept up

on-site laundry, kitchenette in every room.

no quarters available for laundry

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

in snow and ice storms, recently, they made certain to keep their parking lotd safe

space of rooms.full kitchen. very clean.

people drinking in parking lot all night.

the free breakfast and free parking.

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

breakfast better than other hi express stayed at

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

we love the pool

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the

breakfast was excellent and enjoyed by many of the guest

pool need towels

free parking

the room was a decent price and there was ample parking around the sides and back of the property

bar does not open until 5 & check in at 3

right off the highway, up to date, very colorful, nice pool

the lobby / bar area was inviting with a pool table and board games

no room service for meals.

pizza boxes and room service dishes

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

you need a couple shuttles

nice hotel, gym , pool , cleaning staff,

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me

no info in room about amenities... no wifi instructions ac was loud

wifi was out for one night

the only way to get to the parking lot was via multiple speed bumps

prices and comfortable parking, good for me

they have a kitchenette with no pots, pans, silverware or paper towels

you could only have two devices on the wifi

that we could have our pet with us

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

wifi never worked for the entire stay room cleaning was o. request

one point the hotel was fully booked and we couldn t find a parking space

wingate doesn't have a pool

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the bed was king size and it smelled like fresh laundry

of parking

not a lot of parking and no back door entrance

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

i could do my laundry easily. the staff was also excellent.

poor breakfast

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

no laundry facilities

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just

breakfast was fine

the laundry facility and the non working hot tub

cleanliness and friendly staff. safe and free parking.

free parking!

clean hotel and breakfast was great

parking lot sucked, pool was of course closed

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

couldn't have asked for more after a 15 hour flight with 3 kids

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

laundry is chargeable

the parking lot was full of 18 wheels trucks so we have to park far away from the main entrance

cleanliness of the room, gym, pool

pool kind of dirty

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

location was good for what we had planned and the bar tender was great

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

quiet area, huge free parking, mcdonalnds restaurant near.

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

the musty smell others complain about is just the laundry facility in the hotel

like someone was doing laundry

laundry area looks like a dark dungeon, no lighting

clean towels housekeeping had no time to do laundry

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

updated room, clean pool and clean room

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

the shuttle service to the airport was very convenient

the , for this hotel, in the amenity, there is the laundry service

advertized public laundry but only starbridge customers could use their keys to unlock door

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staff were friendly, room clean , beds comfortable as guest laundry

also, they have a laundry where i did my load and it just costed me $4

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

breakfast was cold

it's close to my dad and they have an indoor pool and breakfast

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

cleanliness...breakfast...shuttle service

as i was traveling with my pet, he did not want to take the kennel and my luggage on the shuttle even though

cleanliness...breakfast...shuttle service

no laundry

our room didn t have a laundry bag.

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

i wished breakfast could stay open till at least 9:30 am

the beds where comfortable. the kids enjoyed the pool

there is no coine laundry

no laundry facilities on property. no restaurant.

breakfast could of been better

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

about everything - great room, super free breakfast - awesome staff, reliable wifi, and really nice exercise

gym

got back from the funeral 10 minutes before the kitchen closed, so the bar manager nicely asked the kitchen

parking convenience location was great

fitness center, pool and spa were top notch

great location! clean , friendly and a good restuarant and bar -pool

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

free shuttle to o hare airport, nice bar and breakfast.

everything. shuttle to the airport.

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

also room service knocked on door too early 9 am to check if i was still

restaurant and bar on site

great service, great rooms, great gym

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

also, laundry on the floor

and quiet, laundry machines easy to access and functionally good

air conditioning and wifi both worked worked well

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

clean, quiet, nice gym

came into town for the rivers casino and of course we had a great time

it has laundry - also very convenient

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

i like the that it has a gym and laundry room

room and laundry

the beds are so comfortable laundry is free

i used the gym which had the necessary equipment

the check-in process took longer than expected. the shuttle was not very comfortable.

need to expand your breakfast choices

updated, clean, friendly staff and wonderful breakfast.

nice little gym and indoor pool

website stated laundry services-none available

very clean, spacious, had an indoor pool, fast wifi and free parking

stranded at ohare airport with my 2 little kids

then our kids could spend extra time at the hotel pool instead of sitting at the airport

excellent room service options, especially the ability to pre-order breakfast.

laundry broken, no bath tub

cons were all about facilities that were not available, namely the hot tub and laundry

laundry out of order

th a nkful for the laundry room

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

crowded parking, self serve laundry not working,

rooms were next to the laundry room

wifi in all areas and free parking

room, breakfast, clean

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

and gym was closed

free breakfast and plenty of towels

needs update: front has no place for luggage storage, no laundry room, entire place feels old

it also offered an airport shuttle and free parking

we were happy to find all the amenities we were looking for, such as free wifi and parking

not when the kids not i needed to listen to for four hours

the kids were disappointed about the pool

they had laundry.

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

laundry worked w cleaning lady to clean room

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

pet fee was a bit steep ($50), but it is a one-time fee (not per day)

very clean, very modern, airport shuttle, restaurant

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than

the shuttle service was convenient and dependable

some guests not masked in public areas. room service was only in to-go containers

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

everything and the bar is a plus

was perfect kids really enjoyed the room and the swimming pool, definitely we are coming

george at the bar was everything exceptional i loved it looking forward to staying

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

location laundry service printer services

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

the quiet room location, and the breakfast.

shuttle was very convenient and on time

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

close to the airport. great value. clean. nice stuff. laundry on site.

wifi is bad.

bad wifi signal.

perfect location. pool was big and warm. plenty of parking

pool ,room ,fitness center, house keeping, service desk, and the bar .

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

the bar was good!!!

they also had a 24/7 gym and heated indoor pool