coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

pool water was cold.

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

of construction, so much going on parking difficult to find and had to walk a long ways to get to room and area

fitness center, pool and spa were top notch

big enough for me to bring my 4 grandkids

best hot tub and pool ever!

everything, except for the good parking

new sheets and towels every time, they don t provide cleaning services during your stay ever, wifi is spotty

would not stay here again because of no breakfast & having to rent everything for extended stay kitchens

nice looks and room have a kitchen.

you could only have two devices on the wifi

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

breakfast was very good

best thing about this hotel is the breakfast buffet

staff was excellent. breakfast was extensive--filling/fresh

pool staff and full kitchen

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

second floor room and the high fee for pet.

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

everything we like it. specially breakfast, wifi, bedroom. amazing. i love to come back again.

bright parking lot lights filled the room all night and obviously bright daylight first thing in the

stains on carpet, outdated furniture, poor lighting in kitchenette, no cable in living room.

guest laundry did not work

laundry room on premises

big lot. comfortable rooms. fridge & microwave. laundry.

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

laundry not working and i really needed it

no quarters available for laundry

on-site laundry, kitchenette in every room.

there is a decent amount of parking

parking lot not clean from snow

plenty of space in the room. big parking lot.

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

spa room and they didn't have one, had to settle for lower room type that wasn't much cheaper than

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

girls ( granddaughters 21 and 11) are fish so first thing is the pool

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

during check-in i was asked how many times i wanted room service to clean my room

very good breakfast!

clean rooms. breakfast pool. hot tub the people

the pool was good to relax in, and the gym was well equipped

chicago is reachable by car and we went there on sunday when parking was free

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

the parking lot would get all full by 9 pm

loved how clean and personable the staff is the breakfast was amazing

the breakfast was excellent. we appreciated the multiple choices offered.

concierge was lovely too and the male receptionist at the swimming pool area was nice too

there was people just sitting in hallways and kids for a group trip running back and forth

we were also not told that check-in that the bar and restaurant were going to be closed our entire stay

another bar area or someplace else where people can mingle

breakfast, front desk staff

i complained and was told to wait 2+ days because a manager was unavailable kitchenette wasn't properly stocked

gym offered at this location can improve

the swimming pool water it's cold!!

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

the laundry facilities were clean & the beds were comfortable

pool was open, hot tube was closed

nothing!! the only thing i would recommend is having the bar open every night.

wish the pool was bigger.

nice pool, too, although we didn't have time to swim

perfect location. pool was big and warm. plenty of parking

i didn't have breakfast. however great customer service

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

smell is terrible, the wifi didn't worked, no free space in parking lot, heating in the room to complicated to

pool ,room ,fitness center, house keeping, service desk, and the bar .

didn't notice a pool, but there were laundry facilities

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

think the room i had may have been a pet friendly room and there was a slight odor

absolutely nothing in kitchen area carpet in halls seemed old.

the location was annoying to get to, crappy parking

clean, quiet and good breakfast.

was very helpful and very friendly we loved the breakfast well stocked and replenished the lady working the

the kindness and helpfulness of staff and great breakfast!

staff was friendly and accommodated our late check out

pool

nice facilities - laundry room, gym

laundry wasn t good it didn t work well they are broken

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

was able to do laundry

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

well presented breakfast and the laundry facilities were great

liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had

such as breakfast hours, wifi info, check-out time, etc

pool

pool, spa and gym were pretty good. walking distance to shopping mall.

i loved that i could do my laundry too

facility was very clean with very comfortable rooms. great wifi service.

they had an indoor pool and cocktail bar in the lobby

room was conformable, clean, and spacious. loved the shower and the full kitchen

wasn t aware that the pool area was closed and had booked 2nights and the kids couldn t go swimming

staff, the free laundry for guests, the room, the location

having guest laundry and a snack bar was convenient

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe

charge a $75 fee for a pet

amazing rooms and nice gym

nice laundry and vending

the laundry facility was $3

strong odor of natural gas immanent from laundry room

two different bank cards in laundry payment option for dryer

elavator not working laundry machine out of order

good wifi connection

children like the indoor pool & raquetball court

the restaurant/bar was ok. parking was free. check in was very quick and easy.

kids were in awe

free parking, nice welcoming staff, excellent location.

pool was cold staff said it was 80 but theres no way

room was full of dog hair, the room stink of pet urine, the bedframe was broken at the head and the pool was

pet fee was more than the room

pet fee too high. we were there 12 hours f o r $100.00!! really!!#????

good location, nice breakfast, nice room with plenty of space.

everything was within walking distance and having a laundry on the premises was super helpful as well

breakfast was good

south parking lot light not working

staff was great and breakfast was good but would like to see some bacon and biscuits. but good

breakfast was very nice

my kids told me that someone said room service and opened the door

the staff was awesome and the location is beautiful. the bar setting was very nice too .

parking lot is small so youhave to park on far nw side of property; the parking lot lights are few

i was informed that the hotel restaurant was not open that day, and that, as a result, not even room service

restaurant, pool, and gym were closed due to covid i believe, but no discount given for the lack of amenities

spacious room and great breakfast

pool closed at 10pm on a friday evening so my kids did not get to swim.

gym open 24/7

no complaints other than vending machine not working guess its just to make you order room service or get directly

restaurant was closed. no room service.

my family enjoyed the pool and hot tub

the staff was attentive with great customer service. it is a pet-friendly hotel.

said there was a bar and no alcohol on the property. long drive and no beer

they took out the hot tub and the pool was small.

the gym was very poor in quality and no equipments to workout

location staff modern clean good lighting pretty landscaping laundry breakfast conference room

desk didn't have quarters for using the guest laundry machines

it was very useful to have the laundry facilities

i did not have access to the pool or gym or lobby

convenient for my travels. staff friendly. nice breakfast.

no room service

pool was nice but cold; no hot tub

the front desk staff was nice, and the kitchen staff was welcoming and quite funny

loved room layout, very friendly staff- check in and at breakfast

our daughters loved swimming in the pool and splashing around

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry

enough towels in the room, when i went to get more, they said they were all in the laundry and gave me tiny pool

my car got hit by a baseball in the parking lot

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

so the fitness center was closed and the pool was closed-no biggie

no laundry room

no laundry facilities.

no laundry facilities

no laundry service

main entrance is very narrow and through the laundry place

breakfast was included, and free laundry on site

laundry service was free so that was very nice

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

staff was very accounting for early check in

could use two laundry machines. ty for great stay

lack of laundry units on site

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer

hotel had laundry facilities

kudos and thanks for having laundry on site

great kitchen and laundry.

laundry

good parking. great laundry room kept clean. vending machine in hotel for snacks and drinks.

lack of laundry items available for vending.

laundry room, and dishwashers in the room with oven in kitchen

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

room service. great food!

they accommodated my request for a late check out 2:00 pm, even

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

how the pool schedule is set up

i was sad i was unable to use the pool

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

i ordered a glass of wine at the bar & it was $17

no laundry room.

i am not complaining they do not have guest laundry

needs laundry room

needs updating and laundry room

no laundry

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

the pool was great for the kids

breakfast was wonderful

to ask for bar soap for the bathroom sink

the pool was great for the kids

breakfast, laundry service, pool, extra space

clean nice good breakfast

is good, and there's a target right in front, which is very helpful if you're traveling with kids

breakfast and friendly staff

comfortable, access to pool, staff helpful.

room did not have soap, hand towels, laundry bag

we had to wait for laundry to get finished

had coffee pods but no coffee maker in the room. no hairdryer or laundry bag.

kids birthday party in 2 adjoining rooms. could not sleep. terrible.

no breakfast

laundry facilities were convenient

it is nice having a laundry facility there, but there were only 2 washers available

liked the kitchen and the room just in general

breakfast is all one could ask for

the breakfast could have been better

walking through laundry room to go up the stairs.

in room above the laundry room and air conditioning couldn't keep up with the heat from the laundry

i guess you have to bring your own clothes washing detergent if you're going to use their laundry facility

small parking area

121 non-smoking room smelled smoky likely because it is close to the lobby and service area where smokers

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

hotel is situated about 20 minutes drive from chicago downtown and has free parking

no little note saying what the wifi password was or anything like coffee for the morning

was no breakfast, no pool / jacuzzi, bathroom was clogged in every drain , paint on the floor , hidden fees ,

breakfast was excellent & sitting room with murphy bed & small kitchen was great

outdoor pool was closed.

i really liked the little kitchen area in the room

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

wed night food, good breakfast

guest laundry

no bar

spacious room, very clean, modern. breakfast was included.

it was also a plus to have free gym access

hotel rooms, breakfast

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was

laundry out of order

keep clean in hall and laundry is very flithy

laundry machines are not clean

no pool or laundry

staff offered to give me quarters at the front desk for my laundry

great breakfast and amazing staff

the pool was temporarily closed, but for good reason. maybe next time.

breakfast was good, building was clean staff was very kind! highly recommend!

the pool was clean and my kids had a great time

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

easy check in. laundry on site.

the continental breakfast was slim. coffee machine did not work

thought this was a non-smoking hotel

pool,clean,kind

pot had no coffee so possibly inoperable no problem at all given their better than avg free breakfast

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

i was disappointed with the laundry facilities. the washing machine and dryer were old .

pet friendly

very clean, nice pool. great breakfast.

our booking through this site for a king smoking was not secured

high class, we got it for the pool but we didn t even get to swim (not the hotels fault, the kids were too

we both used the facilities of the gym and pool in the morning which were convenient although the pool is

location was good. quiet. easy parking and access. staff was very receptive. room was clean.

the pool

indoor pool very cold

the gym could use more weight equipment.

love the shuttle service provided. the staff was very accommodating and professional.

gym is a big disappointment

pool little dirty but nice a little cold too but everything else is wonderful

stay i guess just a nit pick the housekeeper, forgot one of our glasses on our wet bar but everything

hotel was great, the staff was very helpful, parking was a breeze, bottled water on my nightstand, with a greeting

room service was great as well and food was delicious

would have preferred room service on a daily basis and more spa appointment options.

free parking, modern rooms

the cocktail bar had a very chill vibe with amazing drinks, and very personable and knowledgeable mixologists

i was happy with the location, and the laundry facilities and it was pretty clean.

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

the location was quiet and away from heavy traffic but still convenient to main roads, and pets are welcome

big parking lot.

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

kids running on the floors all day and night keys not working to room poor lighting in th

no guide, not a smart tv, weak, unsecured wifi, no room services, no house keeping,

they accommodated me with a much needed early check in! great staff!

pool was too cold and there was no laundry room

wasn t a full service hotel. no room service or laundry service etc.

no laundry onsite

was awful coffee not good quality no laundry in room was specific smell if you don t turn on ac i don t

there were no laundry facilities.

wifi worked well

staff was very nice at the breakfast area and front desk lost and found department

disabled soo it was difficult to use the pool since it had a ladder instead of walk-in steps

i love the new look and was able to rest no kids running around

excellent breakfast

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

location and the fact it had laundry

laundry room

the laundry and ice were close but laundry always out of order

the next morning the maid said laundry wasn't done to give extra

laundry on site.

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

free parking

i liked the fact they included a utensil set for the kitchen

my room was by the laundry room and i could hear it all evening.

to find parking

-welcome cookies at check-in -good gym

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

friendly front staff -great pool

where on their website did it mention their evening bar and food service was going to be out of order do to the

the pool was very clean and the temp was perfect

newer, clean with health center and pool.

beautiful courtyard and good size pool for the kids

i like the ability to schedule my kids swimming times. it really helped with planning.

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

there were crumbs on kitchen floor and bathroom could've been a cleaner , the counter

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

clean and friendly service. breakfast was ok. great location

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

room was perfect with bedroom and separate kitchen/tv room

the free breakfast is also mostly the best i ve ever had at a hotel

pet fee was not made public enough and was a steep price

great pool

pillows were not supportive and the pullout bed was extremely uncomfortable even for the kids

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

not find laundry??

laundry room was too far away and a little bit dirty with older machines

laundry facilities worked fine

microwave, wifi, tv channel selection and refrigerator a definite plus

staff, room, breakfast

free wi-fi, breakfast in the morning and great staff always friendly and helpful

i also noticed people hanging out in their vehicles in the parking lot

large room, good location, great wifi and price is good.

parking was free which is always a plus

everything breakfast was good daughter enjoyed pool

quiet area, big size of room, plenty of parking spots

my kids loved it

easy parking. nice clean room for the money. would stay again.

my kids loved it

bar was excellent with a fully stocked selection of spirits and food

breakfast was good. airport shuttle was good.

door going outside to the parking lot was very noisy

the fitness room was perfect!

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

kitchen dvds players, free laundry

pics provided of laundry and trash we took out

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping

they even have free washers & dryers for guest laundry

the rooms are amazing free breakfast free laundry 24 hour pantry

breakfast was limited due to covid restrictions

breakfast

service and dinning room breakfast were both terrific

breakfast was exceptional

nice continental breakfast

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

the bathtub had some staining which my kids freaked out

the bathtub had some staining which my kids freaked out

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

the kids loved the pool and weight room

the one laundry washer was not working

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

front desk svad was rude and the amenities closed too early the pool the laundry the work out room closed at 8

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

laundry room could be cleaner

friendly staff, comfortable bed, free wifi, nice size tv.

would have been nice if the breakfast menu available for room service was available in the dining area in the

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

there was no breakfast or even a breakfast option for room service

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

there was a coin-op laundry room for guests, but only one washer and two driers available

t get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

laundry was extremely dirty

very clean good maid service polite staff good breakfast.

the breakfast was really good and they offered a lot of variety

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

it was very clean the breakfast was great

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

the complimentary breakfast was a nice bonus this stay

very friendly and nice staff, quiet and peaceful outdoors space, ample free parking

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

there was no cell service or wifi downstairs

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

good pillows, plenty of vanity space around the sink to set toiletries, fast elevator, convenient parking, very

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited

laundry on site was very convenient

pool was not open

swimming pool breakfast

beds were awesome coffee available all day free parking updated decor.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and

very clean, beds comfortable, great breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

i didn't make breakfast but the location was great!

parking- it was a busy time and parking was really scarce

price for hotel room with full kitchen, pool, gym, and breakfast

they also have a guest laundry where i could wash my clothes

clean, modern, comfortable rooms, free breakfast, friendly staff.

pool closed time. to early.

small bar in den lobby that offers a good beer in the evenings from 5-11p

parking was free however it was definitely a parked lot as it is joined to another hotel and trying

the laundry room was very high

t have laundry detergent in the washing room should refill on this was the only thing i

laundry mat, dollar tree and target across street

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

laundry facilities were difficult to use and partially out of order

the location and staff were great, laundry and basketball court also a plus.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

easy access to room and pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

breakfast was not available and you had to pay for parking at the hotel

parking was at a minimum

the room service isn t open all day, no

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

parking lot is used by customers of other business

breakfast, room size, comfortable

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

first room i had dirty laundry was out side the door and a big party next door

hallway on 2nd floor smelled terrible from the laundry area.

needs larger laundry room.

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

to find, close to shopping destinations, free on-site parking, clean rooms and public areas, free wi-fi, indoor

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

had like 4 younger kids playing hide and seek till 11:30

don't provide shuttles to chicago ohare airport

pet policy. carpets could be changed.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

calm,clean, good kitchen,breakfast

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

parking was horrible

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

parking lot layout is terrible

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was excellent, pool was fun for the kids, beds comfortable, staff was very

wifi connection

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

it was clean, great location, friendly staff, and early check in was appreciated!

i was hoping for a pool to relax in.

free parking, free breakfast

the bed was king size and it smelled like fresh laundry

little happy hour, nice pool for the kids

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

breakfast was great. loved the spa tube in our room.

the gym was closed when i needed to use it when requested for help i was told it was opened while it

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

gym very small and smelling old, poor quality equipments

the continental breakfast was fabulous as well

like a musty smell, they put me next to the laundry room where there was noise all the time

the kids like the buffet style better

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is a restaurant and bar on site

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

free wifi is always a plus

pool was nice

perfect location with great parking

the only ice machine was located on a lower floor in a laundry room

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

wasn't a fan that it allowed pets because unfortunately another visitor had a dog that kept barking

couple tiny ants in kitchen area

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

location and parking