the room was very clean and the staff was very helpful, nice to have a clean laundry facility

staff and 24/7 pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

horrible parking lot. pot holes and divots everywhere.

the room was clean and the bed was very comfortable. the breakfast was very good.

sheets smelled strongly of scented laundry soap

very pet friendly, nearby walking trail for our daily walkies

hotel employee was so kind she was part of the breakfast staff.

lots of parking

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

great bed! blue heron bar attached was fun and had good food.

pool

has swimming pool but didn't use it

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

if the pool was inside and open. but i completely understood because it was a cold outside.

very clean, friendly staff, and the pool

no laundry room

we also made it to the gym which had a nice set up and we were able to get a full cardio and free weight workout

pool area could use an upgrade with steps going into it.

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

early check in was available & fresh cookies.

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

no parking for trailer

people were rude kids rude running around unsupervised

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

and smoking

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

even if you choose non smoking room, there is smoke smell in the corridor :(

the room, the swimming pool, the workout room and the laundry area

breakfast was good, service was excellent

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the

the hotel is located close to major highways and there was adequate parking either in front of the hotel or

unruly kids in lobby

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

no wifi in our area, blinds were broken and didn t come down all the way.

nice and clean. breakfast fantastic (fresh omelette)

easy access from parking lot

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

wifi doesn't work

family favorite place is the pool, which didn't disappoint

were hit in the parking lot

shades wouldn?t close so i felt everyone in parking lot could see in my room

hot breakfast items due to covid but covid restrictions are over

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

washers and driers were free except for laundry soap and drier sheets

free laundry room, pool, gym, breakfast, and some

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

gym was clean

pool for kids -roomy room -decent value for 4

there is a bar and grab and go food for sale

laundry

expected an extended stay facility to have a stocked kitchen

kitchen and free breakfast

the basic/complimentary wifi service is sluggish.

kitchen and having dishes on hand is great

it had a nice laundry room which i made use of

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

peace and quiet, laundry facilities, great staff

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

laundry room had vending machines but no laundry soap for

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the pool area was very clean and well stocked with clean towels.

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

the pool was kinda small and no hot tub

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

had a microwave in the first floor and a laundry area

laundry worked w cleaning lady to clean room

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry, large room with fully equipped kitchen, friendly helpful staff

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

the golf course balls flying thru the parking lot

had lots of amenities! i don t and outdoor pool!! plenty of parking! comfortable beds!!

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar

4 star hotel tht doesn't have fred wifi or breakfast c'mon

the breakfast potatoes were a little cool. but edible.

clean rooms. nice showers. great shades to darken the room. nice breakfast.

of inside the pool could have been a little better

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

pool area could be improved.

the breakfast was wonderful and the beds were very comfortable!

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

i wish the free breakfast was what i was use to

the amenities: indoor pool, exercise room, laundry room.

clean quite and staff very kind. breakfast was great

the parking

the breakfast was amazing and had many options

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

only thing i did not like is the fact that the hot tub in the pool area was closed

cleanliness of the room, gym, pool

only thing i didn t like about it was the pool and hot tub were shut down which we knew ahead of time

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

free parking

the laundry facility and the non working hot tub

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

the room service plates tended to stay out for an excessive time

at the bar and management was amazing

pool was cloudy

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

i had to walk quite a bit from parking spot but happy parking was free.

inconvenient parking

parking is a bit far in adjacent lots.

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

laundry room

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

) the pool is nice and clean but very small

the man that was tending the bar in the evening was very unprofessional; he was so

small pool

there was no free breakfast no room service

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

( the kids

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

money very good breakfast and very good service during the breakfast, very comfortable rooms, kitchen very well

pool , hot tub , basketball and pool table were well enjoyed

kitchen in room

food and bar available

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

the pool and workout rooms were very nice

open floor plan with dining and bar on main floor as you walk in made it feel inviting

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

large dirty laundry basket next to front desk all day

two room set up. nicely stocked kitchen

parking lot seemed a little small, but it was a busy night..

ice) could hold not only full sized bottles, but any food items/restaurant leftovers that we had -kitchen

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

breakfast is very good, many options

handicapped parking not enforced

clean room and around nice clean pool.good breakfast and very helpful customer service.

small pool. we were upgraded to a suite, so that made up for it.

there is a gym and laundry room available to guests, which is nice

staff & attentive staff, clean laundry & workout room, updated appliances in the room

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

laundry facilities were clean and available

saw employees doing laundry and folding with no gloves or mask

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the staff also keep directing me to the laundry facility when i asked for clean sheets

the general property could use a bit more tlc, laundry on the 3rd floor walk up

their laundry room is convenient

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

breakfast was great

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is

the bar was not open

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

wifi connection too slow soda and snack machines would only take coins

non smoking room smelled like an ashtray.

there were no bags for dog poop clean up in the pet area

liked how they repurposed the old pool area into a pet friendly dog walk

pokeman gyms and nice place to stay

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

parking lot drinking and drunken activities. signage visibility.

was down the hall and since i had a pet with me, i was able to use side doors without bothering other people

i could also see into rooms across the parking area

no laundry facility

bathroom was really small. no laundry room

wifi was spotty at times

the parking lot and landscape are poorly maintained, to the point where we wondered if the hotel went

gym nasty dirty

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

breakfast is really good, and close to six flags, i will back there again, plus bonus indoor pool, my son loves

private pool time

the bed was king size and it smelled like fresh laundry

pool was a little small but did the job

shower doors were loose. and vent above spa tub needs to be cleaned.

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

the only thing is the breakfast could of had more choices.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

parking was good as

there was renovation mess with no sign of an active renovation. the gym was very poor condition.

room service is per request, we would put our trash cans outside to get them emptied later

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

location is close to everything you need, there s plenty of parking, and even an outdoor pool

would be nice to relax in the jacuzzi besides the pool

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

loved the room, breakfast, and pool

the pool and the hot breakfast were both great

i wish the kitchenette area had more silverware but that isn t a big concern

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

wingate doesn't have a pool

free parking, free breakfast

highly recommended, clean room, good location and nice breakfast.

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

that there was food, a gym and a pool. and the price was good

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

just the parking spots are to tight

we didn t use the pool but it looked very nice

privacy with the barn style bathroom doors in the room

pool kind of small. would have liked a hot tub

best thing about the hotel was the lagoon and the room service

paying for each individual pet.

meat was not really tasty, the rest of the breakfast was really good

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast and location

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

says they have laundry service and washers but we were told they didn t and washers were broken

no microwave in the room. no laundry facility .

staff was super friendly. loved that it had a bar / food available till midnight.

swimming pool was clean and great for kids

breakfast

noise, beds not comfortable, gym very small and no room or equipment to use.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

kids liked the pool

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

i loved the free shuttle, the friendly staff, and the updated rooms

parking, check-in and wifi access were a breeze

the parking is kinda confusing because there is construction going on

kitchen!!!

breakfast was excellent

the comfort and the ambiance. an extra joy was the fireplace

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

breakfast is terrible, no dishes, expensive laundry, expensive stay

has laundry

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

laundry service

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

there is coin laundry on site

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the kitchen was fully stocked with all of your needs

location..breakfast is fresh and tasty.

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

laundry soap dispenser was dirty

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast not included. weird for holiday inn

pool was closed for maintenance

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

would have liked a continental breakfast included for --- dollars.

like a musty smell, they put me next to the laundry room where there was noise all the time

there is generous parking in front

the pool too small, she appear bigger on the pictures. no water games flr kids

rooms were spacious clean and nice i like the pool and like having to make a reservation

loud kids running the halls

the breakfast in room service

it was a great room but the pool was amazing, kids had a great time

the pool area was small for the number of people in the hotel

the bar and restaurant closed for construction

after the kids went to bed the drunk parents took the

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

had like 4 younger kids playing hide and seek till 11:30

no shuttle service as advertised

that is really dangerous when you have kids and could risk them putting it in their mouth

this hotel and staff set the bar and standards high

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

good breakfast clean and spacious

staff was professional at every turn (from check in to serving breakfast the morning after)

breakfast yummy

no facilities open. bar restaurant etc closed. mask should be optional.

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

the pool was very pleasant

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

location was close from my event, nice wide parking, room was big enough and clean

clean, put together, clean pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

everything was great except parking

issue there are not enough handicap parking i am on crutches and had to park in a regular parking on the side

no hot tub with the pool.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

channels didn't work and staff didn't sync the room/name information needed for wifi login until the day after

hotel advertises being pet friendly; however, the additional cost of $75 for the night made it almost $300 for

the breakfast was great, even had fresh coffee brought out at 9:15am

they also have a guest laundry where i could wash my clothes

very nice indoor pool

small bar in den lobby that offers a good beer in the evenings from 5-11p

breakfast was delicious, just make sure you arrive early to get a seat

staff was so accommodating for us, we called the day of to see if we could get an early check in to get ready

laundry facilities were difficult to use and partially out of order

room, laundry room available, cleanness, friendly staff, morning free coffee

the laundry room was easy to use with the app instead of coins

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

laundry mat, dollar tree and target across street

very clean, beds comfortable, great breakfast

i love that my family was able to utilize the pool and the beds are so comfortable...

extended pool hours.

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

maybe a little more hot breakfast items but still pretty good

location was good. i did not eat breakfast

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

me and my kids like the room and the pool

pool closed at 8 but we were happy it was open at all!

free continental breakfast as well

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

there was plenty of parking in a well-lit parking lot

very friendly and nice staff, quiet and peaceful outdoors space, ample free parking

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

parking

laundry on site was very convenient

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

the paint stripes that mark the parking spaces are very narrow, 8 2 compared to standard 8 6 which

i was offered a late check out

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

good hours for the indoor pool and hot tub

my kids loved the pool and i enjoyed relaxing in the hot tub.

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

the free breakfast was good

location and the wifi was decent though it kept dropping occasionally

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

laundry room was affordable and convenient

the kids enjoyed the pool

free internet, parking and breakfast

the spa / hot tub was cold.

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

can't go wrong staying here with huge parking lot, bar on site, coffee to go in the morning, well lit make up

the pool is not huge, but adequate

no breakfast or pool and no discount for for the changes due to covid

price, location and breakfast.

liked that it was pet friendly and also the pool was great bonus

pool was on the small side, but everything else was perfect

amenities (laundry), needs to be more welcoming

we were allowed to have our family pet

wifi was bad, internet signal was bad. not much on tv.

also the wifi needs to be updated

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

laundry room was small and congested

the kids that were running and playing outside my room and knocking on the door a running away.

the kids that were running and playing outside my room and knocking on the door a running away.

friendly pricing, the breakfast was good, and the staff was awesome

the breakfast was great and the evening snack was a nice surprise.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

room was busted up, van starts at 7am no food nearby room service was atrocious 'breakfast' was a

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running

free parking

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

great and reliable shuttle service. awesome breakfast, awesome staff.

i couldn't connect hotel's wifi.

breakfast was very good and room was very clean.

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

gym made me a little disappointed

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

it was very convenient to hwy 90 and it allows pets.

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

bed is really comfortable. parking is easy.

ice buckets, non-responsive, housekeeping, restaurant, not open during the day, and with no room service it

the pool was great just surprised there wasn t a hot tub.

pool, starbucks in hotel, easy parking, friendly staff

the indoor pool was a welcome relief for the kids

great bar and restaurant

good gym. clean room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleanliness of the rooms around the area so is the laundry room

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there s hours of operation

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

property was clean, breakfast was great, staff was friendly!!

our kids even noticed and commented how extremely nice it was

we had a second floor room, it was quiet, and clean. the breakfast was nice.

i didn t make it to breakfast

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

the parking lot was extremely slippery when i arrived and left

the wifi was not strong throughout the stay. the vending machine at the ground

i only had problems with the wifi, but ahiman, one of the hotel staff, helped me a lot with this

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

room service and pool area

the room service breakfast was ok

the bar closed early.

room were quiet without kids running around at night

was not appealing the people in the room above me were very noise the people pulling into the parking lot blasting

the location is in a parking lot with a mcdonald's and aldis if that's something you look for

we did not check out breakfast

cars on jack's in the parking lot

parking was good

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and hot tub

too many parties kids running all over

the pool and room were nice,also the bed was a dream

i went for a swim but felt the pool area was a bit outdated.

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen

facility and location was the best part of the trip, and parking was free

pool is cold !!!

the bar was open

gym, pool, location easy to get around

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

first time in 40 yrs i had to pay for parking, that will be one of my criteria going forward.