laundry facility was nice

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry room really need to fill up detergents n must clean everyday

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

could not connect to wifi only had twn channels on tv all news

the little bar soaps

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

pool and jacuzzi

friendly staff ever and the pool and especially the hot tub was wonderful

a saturday night my wife was wanting a cocktail only to be told by bar manager that he was shutting the bar down

everything..spacious room gym free laundry friendly staff etc

the free laundry service was a great convenience

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

free laundry facilities were an added bonus

i loved the complementary laundry and although i didn t use the gym, there was one

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

tried contacting the gym several times in several different ways and never heard back

the pool was closed til june 1st. kids were a little disappointed but i knew it when booking.

they provide a shuttle to take you and bring you back

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

but at least it has a brick wall to separate from people looking at you from the parking lot

the free wifi doesn't work

fast wifi, good shuttle bus service, cleaned room, comportable

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

bed was so comfortable, the living room space was comfortable and big, close parking, best free breakfast,

pool not working.

the pool was always crowded with kids

pool is closed

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

the staff was friendly, they allowed early check in and the breakfast was delicious! i

it was a good stay. kids had fun. ned s we re comfy

the breakfast was great

the pool depth of 5 13 , the coffee was extremely fresh all day, i loved the key card activated

as having a full kitchen

room could be little bigger in the kitchen area!

sized room that was clean, loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities,

they did not offer wifi

the continental breakfast was terrible

n o wifi even though they said its free

it was private and the wifi was decent.

human and pet

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted,

wifi connection

the pool was empty, dirty, and showed no sign of being returned to service

their website said restaurant in the facility and laundry service, there was none

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

just wish the breakfast had some meat is all

staff was friendly, and the shuttle service is great

door i could smell it had been smoked in extensively, the drive to get in the property and the parking lot had

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

wifi wasn't very strong

no pool.

parking lot and gym it s to small the 2 overnight person or manager and the evening from this days 5-30-2019

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

i swear the location said room service/restaurant

obnoxious if you travel with children, the price is good, i would say and besides everything the pool is clean

the walls are paper thin could hear our neighbors and kids running through the hallways

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

if you're super ambitious you can walk there and save $26 on parking and the headache of leaving when the park

breakfast could have more option hallway was cold

the kids liked the pool

the wifi access was interrupted unexpectedly

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

clean rooms. good breakfast. friendly staff.

pool

the desk chair as well, the mattress was way to bumpy, and the desk chair was broken also, the pool was not

there was also a lot of parking lot construction but i realized summer is short and only a small timeframe to

no breakfast just grab and go snacks. i loved it! chocolate muffins were delicious!

really liked the room we were able to get same day that had a wonderful small kitchen for an amazing

easy access to parking lot.

no hair dryer in the room as expected. the continental breakfast was very minimal.

great location, friendly staff, comfortable bed, pet friendly

to do a quick load of laundry

garbage in laundry room wasn't emptied our entire stay

laundry is still coin base machinery and they were running out of coins

laundry room needed more washer and dryer.

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

the kids had alot of fun and there is so many activities

pool stuf bar

great fun for the kids

not a lot of breakfast options- no warm breakfast, no fridge in room, no microwave in room

the pool was also a bit dirty

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

ice machine on floor did not work breakfast offered was minimal

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

location was close to restaurants, a mall and it had amble parking

parking lot was well lit

breakfast, close to mall, nice staff, always clean

parking space is a challenge if you have a bigger vehicle such as a pick up truck or big suv.

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

this was great because the traffic going here, plus having to find parking was ridiculous

early check in

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

being a non smoking room next door the people smiled in it which caused the hallway to smell some

wifi was horrible, lights in bathroom didn t work, poor shower head and toilet handle was broke

non-smoking rooms but other guests were obviously smoking in the building

wifi wasn't very good

laundry soap dispenser was dirty

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

gym, hot tub and laundry room

the amenities: indoor pool, exercise room, laundry room.

it was very clean and the breakfast was delicious

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

great breakfast

even the laundry room and gym were a pleasure to be around and not dirty as others have been

free laundry also

along with all the room offered, there were also laundry facilities which were available free of charge to the

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the food, coffee bar and cocktails were all exceptional

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

our reservation said we had breakfast included but they indicated that this was a booking

the on-site restaurant has breakfast and dinner options and it's affordable

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

my kids fell in love with the place as we entered the rooms

my kids fell in love with the place as we entered the rooms

the staff was very friendly and the pool we reserved for only our family was great.

overpriced breakfast, small pool

everyone from reception to the kitchen to the maids

open floor plan with dining and bar on main floor as you walk in made it feel inviting

gym, pool and eating area were all extremely nice as well

restaurant and bar no longer offered. overpriced as a consequence

welcoming atmosphere and hotel staff. the breakfast provided was adequate.

my son said, their gym is lame. but it was ok, some equipment was out of order.

kids would of loved a pool

no parking

great wifi

it was clean, nice space, great location, and decent breakfast

the pool was small but never crowded, it worked well for us

family favorite place is the pool, which didn't disappoint

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

gym was just too little

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

adequate parking but filled up in the late evening

pool for kids -roomy room -decent value for 4

the window faced the parking lot and the bright parking lot lights brightened our room all night

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

peace and quiet, laundry facilities, great staff

laundry machine didn't work well

love the laundry room

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

to hard, kids or someone running or stomping in room above us and in hallway

was told the pet fee was $10

no laundry room

gym has barely anything to work with at all(i know that not everyone works out but it would have

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

large pool. had restaurant & bar. parking great and lots of halls to walk in on a cold day

pool

breakfast eggs were tasteless and off-tasting but rest was good

kitchen facility in room but no utensils, dishes to go in microwave liked

it was very nice , the staff were nice and the breakfast was great

room and paint pealing and the pool closed early

laundry

i love the mini kitchen and the rooms are the perfect size.

kitchen and free breakfast

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to

large dirty laundry basket next to front desk all day

breakfast was the best i ever had at a hotel

and breakfast was amazing as well as having access to a pool and gym over all loved

two room set up. nicely stocked kitchen

breakfast was great

the parking lot was about the only thing that worked.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

4 star hotel tht doesn't have fred wifi or breakfast c'mon

the structure, the indoor pool

it was also very expensive for small rooms and no wifi

location is convenient and next to golf course.

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

dirty laundry carts left sitting in the hallways indefinitely

clean rooms, awesome pool, a great breakfast, and the staff

kids had fun on the pool, not a lot of people during our stay

the day that i arrive there was a party there so the pool was not available.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

in-room amenities, friendly staff, comfortable pool, free guest laundry

dirty laundry and garbage bags in the hallways

gym and laundry are

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

need occasional supervision by the pool.

extremely clean and great breakfast and staff

location: plenty of free parking

they accommodated our request for early check in. free breakfast

i loved having the kitchen for dinner and meal prep

staff, super clean facility,great breakfast overall it was excellent i will definitely stay there again

pool

clean !! breakfast was fresh.

great breakfasts, easy parking, and friendly staff

the pool is small

there were no laundry facilities.

enjoyed the bar restaurant

i booked the hotel because it had a whirlpool and when we got there the whirlpool was out of commision but its

the hotel was very clean and room service was quick

room service was nice

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast,

only complaint would be parking is always full, but otherwise it was wonderful

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the parking lot was packed and i needed a handicap spot and all of them were taken.

the amount of space, the friendliness of the staff, the gym.

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

onsite laundry facilities at a reasonable price

laundry facilities on premises

laundry facilities on site

very clean, love the full kitchen..

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

wrong room info on spa tub in queen room.

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

free shuttle service in a 5 mile radius

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

first time in 40 yrs i had to pay for parking, that will be one of my criteria going forward.

laundry room was small and congested

the swimming pool and hot tub was amazing

good location and james (the bar man) was the consummate professional.

it's hard to relax with kids jumping in and out

there also way too many kids at the hotel the night we stayed

it is a welcoming place everyone is so nice. lots of parking available. good service.

there were no kids in it the two days i was there which is odd

they have a nice pool here , but it was unable to open because of the covid

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

i m satisfied with my stay. even without room service the stay was wonderful.

cluded)

breakfast was excellent sausage and bacon where dry

they could use less chlorine in the hot tub and pool locations breakfast

only carbs for the week day breakfast

the breakfast buffet was fresh and stocked

customer service, housekeeping, parking and location!! outstanding!

well lit, good access to doors for parking

no free breakfast like others hotel.

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

patio to courtyard, pool, comfy.

the name changed, but the signage did not. also, breakfast was

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was bad.

breakfast was the same every day, but not bad

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the property is in a area in close proximity to a golf course which made it feel upscale

breakfast is very varied

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

pool was to small, it was to crowded

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

the parking was packed. the price was higher than the rate that the holiday inn site offered.

could also hear cars in parking lot

the rooms were very spacious!! breakfast had a good variety to pick from hot and cold items!!

they are going to need more parking.

unable to access room service at all

shuttle , staff

treated excellent by shuttle driver. great location for ravinia visitors !

bar in the lobby, counter under windows needed to be cleaned. dead flies by windows in bar area.

shuttle van took us to and from the concert, making the entire stay easy and magnificent

the room, the swimming pool, the workout room and the laundry area

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

it sounded as though they had kids and they were letting their kids stay up all night

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

large room, bbq grill and free laundry.

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

the laundry room floor was filthy

pet friendly

parking close to room

free breakfast helps alot too

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

loved the clean room and the breakfast

volume was really low and whoever was staying in the room above us had kids who run around loudly 1 night

and has laundry

kids enjoyed the playing cards and using the pool

pool temp cool reserved handicapped room but didn't get one breakfast ok but needed to be hotter no

the location, the gorgeous design of the premises, the super breakfast were plusses

pool was dirty - didn't want to actually swim in it

laundry machine was so convenient with all the dirty clothes i had

the housecleaners & laundry woman are wonderful, every day.

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

room service was great

also,we made reservations for 2 adults and 3 kids,but our room had only 2 towels

had asked for non smoking room

i booked the non-smoking room however it smelled like smoke

and smoking

even if you choose non smoking room, there is smoke smell in the corridor :(

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

breakfast was much improved from my last visit about 3 months ago (area tidier, food hotter and not

big parking lot

great pool and hot tub. located near everything we needed.

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

queen sized beds and tile floors in part of the room. good pool. kids said was warm

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super

rooms ok, parking good

the cleanliness of the hotel and the big breakfast buffet.

people in the pool were running,diving,and being super loud

the onsite bar was also a great place to relax and grab a drink before heading out for the night

the hot tub was right next to the pool so that was nice if you kids swimming right next to you

to a show at the brat stop and this hotel was right in the parking lot so location could not have been better

breakfast was great

too many kids in the pool area screaming and splashing into the hot tub.

dryer wasn?t working in laundry but it really wasn?t a necessary need

the pool was perfect for smaller children as it was mostly shallow

breakfast that is included in the stay has more options than any other hotel that i've stayed at

the staff, the breakfast, the pool, workout room

parking was tight

one level and rooms opened directly into the parking lot

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

after finding an employee in the parking lot we were able to get into our room

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

i didn't like that we heard ppl doing laundry all day & night

i asked where the laundry facilities were and he told me the second floor

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

we used the laundry room, very convenient to have

accommodated us for early check in as we had been driving all night

sheets smelled strongly of scented laundry soap

wifi works, bed very comfy

had no hand soap, gym had no sanitary wipes to clean equipment, only 1 out of 3 tred mills

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

there's 2 separate bars and a cafe

were able to get a parking place right out front

there s also a restaurant and bar on-site

there was not a designated parking lot for the hotel but there was ample parking around so that didn't even

struggled a bit with finding a parking spot on saturday night, i took last available one across the street at

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

the staff was very pleasant and you couldn't ask for a better breakfast

breakfast was great. and staff really nice and friendly.

inviting lots of parking

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

location and truck parking

the wifi was not strong throughout the stay. the vending machine at the ground

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

dirty laundry was left outside my door for over 4 hours after my room was cleaned

temp in pool area could have been warmer

clean,pool

the pool and room were nice,also the bed was a dream

is not answering the all whenever i dialed them for room service or front desk or house keeping

pet friendly with good areas to walk pets

pool had mildew/scum all along the bottom and was not swimmable

the small breakfast and its limitation

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

service was lack there of and laundry facilities weren t in the best of shape

i used the laundry facilities and they, too, were clean

your laundry room needs a facelift

and no laundry would be nice if they more then one machine other have their laundry room working why can't

the laundry was coin operated, but the front desk had quarters.

free laundry and pool and the exercise room, adds to the positive experience

the property had complimentary laundry room, gym and pool

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

convenient, friendly staff, laundry facilities, gym, pool.

son had a blast playing golf for three days during spring break; staff went above & beyond

situated on a golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

location of the hotel with a surrounding greenery and golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

the gym was closed

the property was well maintained & there was ample parking

even after i provided the laundry list of issues endured during our stay

there is a pool but we missed the hours it was open

there was no breakfast at this location ... and no restaurant or bar open!

staff, pool, room setup

the pool was not working properly. carpet was worn and needed cleaning.

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

there used to be a guest laundry but it was no longer functional

free breakfast and wonderful front desk staff. also free laundry machines!!

loved the guest laundry

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

-parking spaces within a few feet of the windows of hotel and exhaust fumes may enter the hvac

no free wifi

no wifi, there is no need to charge your customers for wifi.