there was dirty laundry from other rooms that stayed in hallway our entire

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

laundry is still coin base machinery and they were running out of coins

garbage in laundry room wasn't emptied our entire stay

my room was directly across from the laundry room andy cleaning staff were loud at all hours

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

kids loved it and we can t wait to come back again l, it was amazing and so much more then we

it's not like any of it is 5 star dinning and there mostly kids how is it that for 5 kids at the breakfast

a few more events for older kids/ teenagers. many events were only for 10 and younger.

it odd that the room had a kitchen, but absolutely nothing in it

no breakfast just grab and go snacks. i loved it! chocolate muffins were delicious!

the fact i was let known of a pet charge after i paid for the room no ice either

tollway off/on-ramps, small kitchenette, kitchen supplies easily available at front desk, ample parking

really liked the room we were able to get same day that had a wonderful small kitchen for an amazing

healthier options for breakfast would be great.

the breakfast could have had more than donuts,juice, milk, and fruit cups.

the pool looks great in pictures but looks abandoned in person

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets

hot tub not working, pool cold in spite of being advertised as heated

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

breakfast

there was also a lot of parking lot construction but i realized summer is short and only a small timeframe to

was hoping the pool would be open later

that the pool wasnt open yet

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

was an incident in the parking lot (security issue) that involved a police dispatch, but front desk attendant

puddle caused by melting snow/rain right behind car handicap parking space to the left of the lobby entrance

breakfast, very friendly staff, very clean room, indoor pool, great location with shopping mall across the

the king size bed was very comfortable! the breakfast is 1 of the best in the area.

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

the pool was cold and no hot tub

good location, not too far from the navy base. pretty big room and good parking .

no one else was in the pool so my kids and i got it all to ourselves

kids and i really enjoyed the pool area (which was clean) and the hours for the pool

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

it was a great surprise and the kids just loved it

the pool was very small and hot tub was not working.

the kids running back and forth from the pool. leaving water at the front desk area

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

parking

wifi wasn't very strong

parking lot and gym it s to small the 2 overnight person or manager and the evening from this days 5-30-2019

we really enjoyed the breakfast the various of food was great

have breakfast earlier on saturday and sunday due to sports starting earlier

i also didn t like the breakfast

i was able to cook breakfast and dinner in the room!

i like the size of the room and having a kitchenette.

my kids were looking forward to getting in, until they saw the water

the pool was always crowded with kids

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

cleanliness of the rooms friendly staff good breakfast

the breakfast had many options except meat choices.

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

had a pool which was a necessity with kids

room was very spacious and the kids loved the pool

room was very spacious and the kids loved the pool

it was private and the wifi was decent.

they did not offer wifi

there was no breakfast.

the chocolate milk i got for breakfast was spoiled, so that was very unpleasant

all was alright... they do not have any type of breakfast

the pool area was very loud at night, there was a naked toddler walking around the pool crying.

also, kids screaming in it

pool are had a little hot tub and my kids really enjoyed swimming

pool had a lot of wild kids that parents were not doing anything about

sofa bed was not comfortable at all. rooms are very small. limited bar hours.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

laundry machines. small scale of hotel. breakfast.

how comfy the beds were. i also liked the tv service and free wifi.

the construction bins taking up parking spots

but perfect you're looking for a place to bring the kids and not worry about too much

free laundry service helped immensely. staff was more than accommodating.

everything..spacious room gym free laundry friendly staff etc

they have free laundry facilities!

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

i loved the complementary laundry and although i didn t use the gym, there was one

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

laundry soap dispenser was dirty

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

and convenient for my family as it has kitchen and unlimited towels and free breakfast

basketball and pool wasn't open.

laundry facility was nice

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry room really need to fill up detergents n must clean everyday

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

no shampoo, kitchenette burners were rusty, not enough towels

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

too much smoking and the smoke stinks

kitchens close

wifi connection too slow soda and snack machines would only take coins

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

breakfast was great! staff was excellent!

wifi is also better than most

the amenities: indoor pool, exercise room, laundry room.

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

the breakfast was amazing and had many options

clean quite and staff very kind. breakfast was great

pool and hot tub were immaculate

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

swimming pool looks like it's been closed for years

the pool was empty, dirty, and showed no sign of being returned to service

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted,

their website said restaurant in the facility and laundry service, there was none

water temperature was broken either hot hot hot or cold cold cold no in between; wifi awful

and parking in downtown chicago is $50 no matter where you park, so stay at the nice hotel

tv was not on all the time, they had to keep starting it because it was on wifi and not on a tv box

wifi was super slow 6

even the laundry room and gym were a pleasure to be around and not dirty as others have been

free laundry also

along with all the room offered, there were also laundry facilities which were available free of charge to the

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

had a big parking lot in front of the hotel

didn't realize that they welcomed pets and believe that the dog that i heard barking triggered my allergies

inn is very petite and artsy - very modern and ultra clean

boutique hotel, comfortable beds, spacious rooms, free breakfast, nice showers, free parking, excellent value

it is pet friendly

helpful staff, great breakfast, near walking trail

pool

quick to replenish food at breakfast

gym and pool were good

small pool

there were no laundry facilities.

parking onsite and easy

restaurant on site with bar & daily specials. as always, comfortable beds & large bathroom.

enjoyed the bar restaurant

getting in and out of a slick bathtub with only one safety bar on the back wall of the tub made it very difficult

small pool

having pool time reserved was nice, knowing there wouldn t be tons of other people there (especially

breakfast provided good variety of options, and the food was kept filled and the area cleaned

breakfast amazing

breakfast was same every day, not variety options.

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

money very good breakfast and very good service during the breakfast, very comfortable rooms, kitchen very well

my kids fell in love with the place as we entered the rooms

breakfast was excellent, and varied.

overpriced breakfast, small pool

didn t appreciate my car being vandalized in parking lot

the girl who works the bar / breakfast restaurant needs a raise

restaurant and bar no longer offered. overpriced as a consequence

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

that it had a restaurant and bar on premises

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

cluded)

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

they could use less chlorine in the hot tub and pool locations breakfast

the pool, friendly staff and nice breakfast

breakfast good. good options

the parking lot was about the only thing that worked.

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

drug dealers in the parking lot people living in the hotel .

breakfast was typical but plentiful

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

breakfast closed a bit early for my lazy sleepy kids.

the bar closes too early.

that the sink as alittle to high for my kids to reach.

no laundry room

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

kids running up and down halls all night long, slamming doors, yelling.

kids enjoyed every minute

also, there is a bar which was super convenient after a long day outside

it was very nice , the staff were nice and the breakfast was great

good hospitality and parking is free.

kitchen facility in room but no utensils, dishes to go in microwave liked

if the pool was inside and open. but i completely understood because it was a cold outside.

very clean, friendly staff, and the pool

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

love the laundry room

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

the laundry was priced rather high

it had a nice laundry room which i made use of

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

clean, pet friendly, kitchenette

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

breakfast was great and hot coffee regular or decaf is available all day

the staff ,cleanliness if the room, the breakfast and comfort was great.

breakfast was quite a spread. delicious! location was perfect! room design was awesome!

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

the breakfast, laundry facilities, and staff are amazing.

it was nice that they had free washers for your laundry

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

free laundry room, pool, gym, breakfast, and some

dirty laundry and garbage bags in the hallways

dirty laundry carts left sitting in the hallways indefinitely

the pool

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

and has laundry

nice selection of breakfast foods in the morning

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

breakfast was great, very accommodating with our baby and her needs, helpful all around, clean

large dirty laundry basket next to front desk all day

very clean. friendly staff and pet friendly.

the location was great, the parking was very useful, and the room was very very comfortable.

the parking lot snow was clean and kind of slipper

the parking on-site was free and easy

were across from the park and the kids loved that

very professional staff very helpful bartender very clean overall kids had fun

you had to pay for breakfast

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

indoor and outdoor pool cleanness trail around hotel free parking

enjoyed the stay here, from the check in, breakfast, pillows so fluffy, to the check out, including the extended

the breakfast was not good

there were a couple vehicles in various spots of the parking lot with flat tires looks like they have been

rude and not at all accommodating was very upset with the fact that you charge 15$ per night for pet which is

breakfast was kinda lame , apple juice looked dirty, and biscuits &gravy were out ,

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

free breakfast was the best compare to all the surrounding hotels

was a big plus for us travelling with our kids so having eggs and sausage was great

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

pile of dirty laundry still in the room and no follow through from staff on another issue

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super

breakfast is adjusted to covid times but at least there was a breakfast

the cleanliness of the hotel and the big breakfast buffet.

parking, comfortable bed/bedding, great local art/photography, delicious breakfast and friendly

-usually the wifi password is written for you on your card folder, but it wasn t, so i called and asked for

the laundry room floor was filthy

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

large room, bbq grill and free laundry.

only complaint is that the room i got was right next to the lobby and across from the gym so i could hear the

parking is limited sharing with another hotel.

breakfast was great

, a bar and pool table

couldn't go down all the times we tried because too many people(kids)

were offended with horrific smell we noticed in the parking lot

dryer wasn?t working in laundry but it really wasn?t a necessary need

it was also extremely dirty, with what looked like brown pet shavings coming out of the jets

very clean spa bath was the best

the staff was very nice, the beds were comfortable, wifi worked fine.

the kitchenette has poor amenities

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

one level and rooms opened directly into the parking lot

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

after finding an employee in the parking lot we were able to get into our room

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

i asked where the laundry facilities were and he told me the second floor

we used the laundry room, very convenient to have

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i didn't like that we heard ppl doing laundry all day & night

were in kenosha for the amc home coming and there was enough room in the parking lot for us to park

gym was abit lacking, solution was free pass to a gym.

the price. the pool and the kids loved bteakfast.

location: plenty of free parking

we enjoyed the ample breakfast served in the lobby area every morning.

the free every day breakfast is good quality good and also a wide variety of food and drinks

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast,

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

big parking lot

my son's cut their feet in the pool area

their pool wasn't in working order and we have three kids looking to swim

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

pool outside no hot tub

a petri dish for covid

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

the room was a king suite with private bedroom, and kitchen facilities such as fridge and microwave

street parking was convenient and close by

the free wifi was nice and fast

the ballroom itself was a very nice venue with its own bar and high ceilings and plenty of room for an event

there s also a restaurant and bar on-site

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

pool was to small, it was to crowded

and omlette options size of the room free car parking 24 hours free of charge filter coffee and fruit (banana,

at the lobby if the coffee is freshly brewed, rooms looking to the courtyard area, very easy car parking

very accommodating staff. good breakfast. great location for us. pool for kids.

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

comfortable bed and very kind staff. shuttle is very convenient. good experience!

and no laundry would be nice if they more then one machine other have their laundry room working why can't

the pool n laundry area

service was lack there of and laundry facilities weren t in the best of shape

your laundry room needs a facelift

the laundry was coin operated, but the front desk had quarters.

cleanliness and the room size loved the pool

parking is a bit far in adjacent lots.

it is a welcoming place everyone is so nice. lots of parking available. good service.

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

inconvenient parking

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

room size, tv, cleanliness, friendly staff, plenty of parking.

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

breakfast was very good. room very nice and spacious.

i liked the presence of the fireplace

laundry room was small and congested

the bar hours

easy parking

wifi not free unless hilton member, wifi was cut off before checkout(i did not get adequate

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

i was on first floor facing parking lot, and loud truck revving late at night and early morning

sheets smelled strongly of scented laundry soap

no hot tub, the weekend breakfast lady not friendly

they have an indoor pool but not heated very cold

hotel employee was so kind she was part of the breakfast staff.

very pet friendly, nearby walking trail for our daily walkies

the room, the swimming pool, the workout room and the laundry area

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room

liked the to go breakfast snack bags in the morning

location and parking.

bright colors, friendly staff. big clean pool. ample free parking. large spacious room

smoking rooms and 1st floor

had asked for non smoking room

the price and it's pet friendly.

even if you choose non smoking room, there is smoke smell in the corridor :(

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

we missed out on the continental breakfast.

then a girl with 3 kids came in and took over

hallway and at 87 with luggage was quite a walk located on the 2nd floor and made the well for breakfast

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

breakfast was bad.

no breakfast

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was the same every day, but not bad

breakfast was basic and filling

breakfast , library for guests (great book on chicago architecture)

customer service, housekeeping, parking and location!! outstanding!

breakfast is a starbucks cafe within the hotel. it s ok but not great.

awkward to get out of the parking lot sometimes

breakfast should be open buffet

free parking steps away from the lobby

courteous and professional staff. and they have a peloton in the gym!

breakfast was good for being complementary as well

the parking

clean and comfortable! the staff was so kind to help us with early check in. thank you!

great bed! blue heron bar attached was fun and had good food.

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

paid wifi access to the pool

00 for wifi

very clean, nice rooms for the money. has shuttle to ravinia festival

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

dirty laundry was left outside my door for over 4 hours after my room was cleaned

too many parties kids running all over

the pool was little cold and a bit dirty.

the pool and hot tub

it has a swimming pool, exercise room and restaurant

the small breakfast and its limitation

breakfast was fine

there was no breakfast.

breakfast was fine and the pool serviceable.

small gym facility

even gym room was well-kept

my kids found old french fries behind the end table.

service from the person that booked us in was excellent as was was the breakfast

very clean very friendly staff great breakfast great location highly recommend!

gym made me a little disappointed

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

we were near the laundry room which we had to close the door since it was so dirty

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am