great bed! blue heron bar attached was fun and had good food.

wifi doesn't work

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

staff and 24/7 pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

horrible parking lot. pot holes and divots everywhere.

the room was clean and the bed was very comfortable. the breakfast was very good.

sheets smelled strongly of scented laundry soap

very pet friendly, nearby walking trail for our daily walkies

hotel employee was so kind she was part of the breakfast staff.

lots of parking

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters

it was the one night away from kids that we could sleep in

didn't have free continental breakfast. the pool had flies in it.

the bar was closed during my stay

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

the pool was small and ice cold. my kids were freezing.

not the typical continental breakfast from years ago and maybe from a cut rate establishment

free parking; nice bed; clean lobby & pool area

friendly staff and the reason we got this hotel was for the pool and hot tub

pool was not warm enough

the pool and spa where not working because of being upgraded

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

laundry facilities were clean and available

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

there is a gym and laundry room available to guests, which is nice

staff were fairly friendly bed was comfortable good equipment in gym

the pool, and location

com had sent us it was late and i had kids that was in sleepy and ready to go to

was very polite and kind everyone greeted me i remember one of my kids even asked me”do they know you

parking is $15

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

didn t see the notice we could have requested one for our room until we were heading down for breakfast

the free wifi worked, but lagged some if you were trying to work and do multiple things

was very friendly, room and hotel were clean, and the breakfast was good

no laundry facility

bathroom was really small. no laundry room

i asked about the mandatory pet contract and about the mandatory non refundable deposit and she would

easy parking, right off the interstate

free parking on sight

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

the staff also keep directing me to the laundry facility when i asked for clean sheets

laundry is still using coins and requires cash to buy quarters to use for doing laundry

saw employees doing laundry and folding with no gloves or mask

wifi & cable were wonderful

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

room service is per request, we would put our trash cans outside to get them emptied later

very friendly staff , ample parking, and comfortable room,

location is close to everything you need, there s plenty of parking, and even an outdoor pool

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

no shower curtain in shower. wifi kept disconnecting on my laptop.

breakfast was really good and served hot

i asked to not have my rm on the 1st flr (because by myself and window right on parking lot) was told to just

location, clean and breakfast was good!

free parking

shower floor somewhat slick with no safety bar in the event someone slips.

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

cleanliness of the room, gym, pool

first time i used the pool, there was no clean dry towel available at the pool

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry is chargeable

i stayed a month & the laundry facility came in handy

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

had asked for non smoking room

the price and it's pet friendly.

and smoking

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

the pool was clean

courtesy shuttle took me to the shopping area and picked me up

shuttle made going places easy

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she

the room, the swimming pool, the workout room and the laundry area

we couldn t use the pool it was closed

liked gym

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

the pool was open but i understand that s because of covid-19 other than that everything was great

everyone is kind of. laundry mechanics terrible smell like peeps.

had a microwave in the first floor and a laundry area

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

no room service. poorly maintained pool closed

they have a nice lobby and there is a pool and a bar and 7-11 next door

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

the breakfast is just a coffee

the bed was king size and it smelled like fresh laundry

(lisa @ front desk, and other front desk and kitchen staff

kitchen staff very rude both days

the kids were able to swim most of the time

that is a huge plus to be able to sit in the hot tub after kids go to bed

there is an indoors swimming pool and breakfast is included in stay

pool couldn t be used

really nice rooms, a pool and breakfast. really should be more than 1 star

indoor pool but not heated so can only use during warm

pool was cold

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

i felt like my vehicle was safe in the parking lot being away from residential too

bagged breakfast

it was clean, internet was free, parking was free.

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

laundry room was affordable and convenient

the breakfast and free wifi were also very appreciated

both the pool and the hot tub had a chair lift that made us think of my

breakfast not very good.

the laundry facility and the non working hot tub

pool was down shuttle was down & kitchen not open on a friday night

we loved the pool!

free breakfast, cocktail hours, comfortable bed, separate living room.

cleanliness and friendly staff. safe and free parking.

pool was on the small side, but everything else was perfect

breakfast food was good, ask if they could turn up the hot water for or room

location, pet friendly, waffles. staff.

the pool!

they allow pets and the pet fee was reasonable.

don't actually have breakfast

breakfast options

room smelled of old pets and not fresh

table lamp was not working and the kitchenette light was not working

breakfast was ok , staff was nice,room was clean.

great, pool and hot tub great, lots of parking, staff was wonderful, the beds were sooo comfortable

the rooms were clean, breakfast was good, staff were friendly.

parking lot was huge, had to park far away

pool was nice and heated

were not aware of pet charges and attempted to bill me 150% of appropriate charge

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

service, cleanliness, shuttle,parking.

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

parking seems distant

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

the breakfast food is good

breakfast at 6:00 would be better, especially for people who have to get up earlier and get to

sufficient parking

breakfast can include more items.

breakfast is strictly continental but there is a good cafe a stones throw away if you wanted

they had to go to the laundry to obtain supposedly clean pillowcases

cleanliness, breakfast, parking, price, you have refrigerator and microwave

a room facing the parking lot instead of the back lot where construction was taking place

street parking accommodates truck and trailer

quiet, you have everything in your room, ac, tv, microwave, coffee maker, nice breakfast, clean bed

location, breakfast

room aren t clean and parking lots people smoke marijuana

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

breakfast

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

the room was cozy (fireplace was well use by us) the bedroom was clean and comfortable

the only issue we had was finding parking when we came back late one night.

tesla charging stations in the parking lot were not working - i told the nice front desk lady when we checked

they had free wifi,but didnt worked for us

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

my kids say it all “this is a really nice hotel

the pool was also very clean and well kept

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

parking was good

room was clean plenty of parking pleasant stay

when i tried to communicate ahead of time of pet accommodations there was no conversation

i did not like was trash cans outside were filled and paper along the parking lot which is probably from the

cars on jack's in the parking lot

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

nice to have an indoor pool, though didn't use with all the kids

easily accessible wifi

was perfect with the kids

loved the room, breakfast, and pool

great location, friendly staff, great breakfast .

had 2 dogs who loved the pet comfort area to stretch their legs and do their business

my kids enjoyed the pool and having kitchen in the room

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

nice pool and gym

room cleaning, comfortable and totally modern. the breakfast buffet is excellent.

breakfast was excellent, great choices for food selection

the swimming pool and hot tub were very nice, clean. a very relaxing trip.

the staff the breakfast and area

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

has laundry

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

breakfast was solid, self service laundry.

the full kitchen was perfect

the breakfast was standard

room spacious room good breakfast laundry area clean and all machines working friendly

having access to laundry is good too

there is coin laundry on site

laundry was cheapest i have ever seen

laundry service

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

gym, customer service

had like 4 younger kids playing hide and seek till 11:30

process for accessing wifi could have been easier/ smoother

had like 4 younger kids playing hide and seek till 11:30

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool area was very cold. it cut our pool time drastically.

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

it was nice to have a bar and restaurant in the hotel

there is generous parking in front

we had dinner in the room and the room service was above expectations: fast and delicious

i d prefer a hot tub or spa tub in the room

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

breakfast was not available and you had to pay for parking at the hotel

cleanliness and free parking

hotel has a bar and fire-pits, lap pool and everything is spotless

the room was a decent price and there was ample parking around the sides and back of the property

we didn t use the pool but it looked very nice

pool kind of small. would have liked a hot tub

just the parking spots are to tight

very clean and comfortable beds. the breakfast was extra tasty.

no additional linen and it takes 2 hrs for room service

the parking lot is not in great condition.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

people drinking in parking lot all night.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

the starbucks coffee bar was great to have

the wifi kept cutting in and out

wifi was horrible

they also have a guest laundry where i could wash my clothes

rooms were available for early check in

highly recommend, kids loved making waffles and fitness center is good

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely

clean, quiet, and a great facility for kids as well with late pool hours

there wasn't much parking.

price for hotel room with full kitchen, pool, gym, and breakfast

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

good room size. near shopping restaurants airport. free parking. comfy beds.

very clean quiet breakfast and a bar.

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

one staff member said guests were able to use coin laundry at sister hotel property across the parking lot,

wallbox ev charging stations!

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

the pool made my son and my skin red and very itchy.

breakfast yummy

hotel clean & pleasant. nice restaurants nearby. nice fitness room & free parking!

t have laundry detergent in the washing room should refill on this was the only thing i

the laundry room was easy to use with the app instead of coins

laundry mat, dollar tree and target across street

laundry facilities were difficult to use and partially out of order

room, laundry room available, cleanness, friendly staff, morning free coffee

laundry on site was very convenient

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

the parking was excellent

breakfast was good, very convenience and easy location for my visit purpose

were comfy, plenty of pillows and the parking lot wasn't full of pot holes

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

the bathroom was small and closing the door was difficult. the pool had debris

breakfast eggs were tasteless and off-tasting but rest was good

newly remodeled and very clean breakfast buffett was perfect

kitchen facility in room but no utensils, dishes to go in microwave liked

no laundry room

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

the hotel was quiet with plenty of parking.

kids enjoyed every minute

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

as i was leaving the state police was in parking lot checking on all the fugitives and homeless people that we

the free wifi

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

location, staff friendly, very clean, great breakfast

best thing i like about this hotel is no pets

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

internet even being the 2nd room from the front desk and the parking lot is shared by an ihop this make morning

no breakfast or pool because of co vid

breakfast was really nice

the pool and hot tub were out of service and the wifi didn t work.

free wifi

the pool is still closed

could have catered for non meat eaters at breakfast a bit more.

the pool is a plus as well

guest laundry room

the parking lot from a restaurant

parking was ample.

the pool area could be a little cleaner but was still very nice

friendly staff and plenty of parking

complimentary laundry

little store, free laundry, kitchenettes

the free wash/dry laundry is gr8

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

amenities free laundry

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

the room service breakfast was ok

i called the front desk 3 times about a wifi issue and no one answered

could've been cleaner, and thin walls (there was a soccer tournament that weekend and some of the kids were very

there was no breakfast or even a breakfast option for room service

no room service

in-room amenities, friendly staff, comfortable pool, free guest laundry

dirty laundry and garbage bags in the hallways

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

gym and laundry are

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

amenities (laundry), needs to be more welcoming

wifi connection kept dropping.

also the wifi needs to be updated

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

the breakfast was excellent

lots of space in the parking lot and the area around the hotel felt safe enough

family favorite place is the pool, which didn't disappoint

early check in!

gym was just too little

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

pool temp was almost unbearable

great location, close to o'hare, expressways & restaurants. great bar on premises.

it was very convenient to hwy 90 and it allows pets.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the room is also quite spacious and parking is free

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

wifi so slow, i didn't bother to use it

room was busted up, van starts at 7am no food nearby room service was atrocious 'breakfast' was a

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

great breakfast, updated hotel and nice clean new clean carpet on the floor!

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the only little thing is the hours (9:00 pm is closed ) for the laundry

we were near the laundry room which we had to close the door since it was so dirty

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

by parking fee in an area where parking is not a premium

plenty of free parking

hotel was clean, we had free internet and free parking

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the side door didn't open with a key card. the gym equipment should be more updated.

very clean very friendly staff great breakfast great location highly recommend!

my kids found old french fries behind the end table.

best breakfast buffet. great location. clean.

breakfast was excellent with lots of options

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

laundry

kitchen and free breakfast

no wifi, shower drain was clogged, the bathroom was dark with no fan.

clean, pet friendly, kitchenette

they are pet-friendly and we were able to leave our dog in the room if we needed to go out

the free every day breakfast is good quality good and also a wide variety of food and drinks

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

parking

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

wifi didn t work

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

there were no people to instruct on parking

we had to pay for our coffee and it s not continental so that sucked the pool was great the gym was a bummer

the check in was fast and easy! i loved the bar there for a night cap!

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

valet parking would have been appreciated when i had to walk through the rain from the parking area

no complimentary breakfast. our room didn't have a fridge. the pool was small.

it was also very expensive for small rooms and no wifi

having to pay for wifi

parking was ample; even for the big rig we rented

free parking steps away from the lobby

home makers were awesome! breakfast was amazing

the parking

there is a pub/eatery in the parking lot, which was very convenient

peace and quiet, laundry facilities, great staff

staff was great, laundry on-site, pet friendly, in a business complex near shopping & food.

laundry room had vending machines but no laundry soap for

laundry machine didn't work well

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the wifi is poor the cable channels is poor the tvs need to be updated

the restaurant / bar in the hotel had great food, reasonably priced

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

seems to be renovation work going on and limited pool or fitness and no resturant

were not notified of this) and sometimes they wouldn't

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry, large room with fully equipped kitchen, friendly helpful staff

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry also

no quarters available for laundry

on-site laundry, kitchenette in every room.

having a kitchen was very nice

i like the kitchenette and they layout of the room.

the kitchen and the tv

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

older folks or those with bags and kids may not appreciate that

our favorite feature was the pool

free shuttle to shopping mall

parking too was an issue

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

it is a welcoming place everyone is so nice. lots of parking available. good service.

the amenities: indoor pool, exercise room, laundry room.

the breakfast was amazing and had many options

enough parking it s so close to a large venue you d think there would be a little extra

the pool and hot tub were very nice

i loved the peacefulness the pool and the breakfast was great

pool & laundry not available

money got stuck in the guest laundry dryer and it would not work

breakfast was excellent the staff was very friendly and accommodating

very clean, comfortable, nice breakfast

parking lot and access to the property was not cleaned after the snow fall

well presented breakfast and the laundry facilities were great

breakfast was well stocked

pool

there was not room service available and everything was closed

parking was difficult.