cluded)

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

they could use less chlorine in the hot tub and pool locations breakfast

the breakfast buffet was fresh and stocked

the breakfast was mediocre

there were no laundry facilities.

the location felt safe and parking was more than adequate to accommodate my uhaul

called the dining room as directed on the menu for room service at 9:00p

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

stay there four days a room never was clean we went to the reception and request room service and claim they

the breakfast really needs to be rethought.

parking was also convenient

great breakfasts, easy parking, and friendly staff

staff, super clean facility,great breakfast overall it was excellent i will definitely stay there again

clean !! breakfast was fresh.

didn't like that their wasn't any laundry facility & no work out area, that was disappointing also

room was comfortable-ample parking.

pool wasn't as heated as i would have liked

i truly enjoyed my stay and we got the pool to ourself for 45mins or longer

parking lot was well lit

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

no mini fridge, pool was cold

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

pool closed way too early for a weekend.

hot tub not working, pool cold in spite of being advertised as heated

laundry soap dispenser was dirty

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

gym, hot tub and laundry room

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

the kids had alot of fun and there is so many activities

in room was dim, especially in the kids room

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

and has laundry

wanted to bring my kids here because it is right by action territory

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

great service and awesome breakfast

breakfast was good

laundry room needed more washer and dryer.

my room was directly across from the laundry room andy cleaning staff were loud at all hours

there was dirty laundry from other rooms that stayed in hallway our entire

garbage in laundry room wasn't emptied our entire stay

to do a quick load of laundry

it odd that the room had a kitchen, but absolutely nothing in it

was not clear what fee for pet was.

breakfast items seemed to be a little stale

no breakfast just grab and go snacks. i loved it! chocolate muffins were delicious!

minimal continental breakfast, would prefer to have some fruit options or yogurt too.

i also didn't like that there were kids screaming and yelling in the pool before 8:00 a

everything about it made me feel comfortable. cleanliness, breakfast, costumer service

the room was really clean, breakfast was fresh and the pool was definitely good after spending the day outside

they need more towels by the pool.

parking, comfortable bed/bedding, great local art/photography, delicious breakfast and friendly

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

was hoping the pool would be open later

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

wifi was not very good

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

nice with premium cable and wifi

pool closed but that's it

kids and i really enjoyed the pool area (which was clean) and the hours for the pool

good location, not too far from the navy base. pretty big room and good parking .

laundry room very convenient with new w/d

it was a little noisy when i was staying in a room nearby the front desk and laundry room.

the walls are paper thin could hear our neighbors and kids running through the hallways

that the pool was clean. and not cold

pet friendly

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

pool was very small and i couldn t stay in there due to the high chlorine content burning our

good location, pool, vending machines, ice, gym.

the pool, room, and staff.

awesome customer service. opened breakfast area early for my daughter's early skating needs.

gym. equipment not working. no whole milk

price breaker got a great choice hot tub and pool

the wifi connection was reliable, and it was great to have access to a pool, hot tub, and bar on-site

it was super clean....open area. the hallways and pool area were awesome!

dryer wasn?t working in laundry but it really wasn?t a necessary need

great location, quiet building, pet friendly, indoor pool

and clean , breakfast was hot and fresh

breakfast setup

the kitchenette has poor amenities

the parking lot was full of loud parties,dogs walking around with no leashes,alot of non desirable

com as a pet's friendly, but later they send you an email with details that they are friendly only to a dog,

after finding an employee in the parking lot we were able to get into our room

one level and rooms opened directly into the parking lot

is no breakfast, lot of garbage in the containers in front of your room, and parking lot wasn't that great

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

pet friendly hotels are hard to find

check in was smooth, self parking was easy, rooms were nice, and every single staff member were all incredibly

enjoyed the stay here, from the check in, breakfast, pillows so fluffy, to the check out, including the extended

bathroom fan was loud. i would have liked meat with breakfast.

cheerful breakfast area w/2 doorways -- 1 that leads to the lobby & the other leads to the rooms

group if people with children right outside of lobby entrance with kids running around the lobby

the breakfast didn't have alot options and neighbors were loud all night

we used the laundry room, very convenient to have

i asked where the laundry facilities were and he told me the second floor

i didn't like that we heard ppl doing laundry all day & night

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

smallish parking lot

breakfast could have been better!

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

wifi needs certainly to be improved

we missed out on the continental breakfast.

breakfast.

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

large room, bbq grill and free laundry.

the laundry room floor was filthy

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

couldn't get the wifi to work and when

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

he screamed at 2 moms and was screaming at our 12 year olds for being in the fitness room

needed more than one trash can in the breakfast area

parking was less than adequate

nice swimming pool

the amenities: indoor pool, exercise room, laundry room.

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

i liked everything, especially breakfast.

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

parking

easy to cook, doing laundry, gym and easy to acess everything with all they have

even the laundry room and gym were a pleasure to be around and not dirty as others have been

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

along with all the room offered, there were also laundry facilities which were available free of charge to the

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

parking was ample; even for the big rig we rented

free parking steps away from the lobby

great breakfast options. nice pool with pool towels.

there is a pub/eatery in the parking lot, which was very convenient

home makers were awesome! breakfast was amazing

laundry facility, beds were hard as a rock, pillows were almost non existent, fridge had cracks and

kitchens close

there was a small table under the tv and two chairs that were basically kitchen-style, so not even a very

wifi wasn't very good

non-smoking room 211, could smell smoke from other rooms and in elevator

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

we could have known the pool was available

heated pool was not heated.

as having a full kitchen

we really enjoyed the breakfast the various of food was great

i was able to cook breakfast and dinner in the room!

cooling and heating, uncomfortable bed/bedding, no tub and it was listed on the booking, unclean pool, housekeeping

i like the size of the room and having a kitchenette.

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

needed cleaning, bathroom door and closet door is unsafe for kids as it slides and is connected to each other

breakfast was good and warm

the gym facility was also well equipped and clean

cleanliness of the rooms friendly staff good breakfast

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

room was very spacious and the kids loved the pool

breakfast was great

breakfast was great, thank you for including that in our stay

good parking, easy access to breakfast

advertise continental breakfast but per the front desk they stopped serving continental breakfasts three years

wifi didn't work

i no longer have wifi, (i and currently online with mcdonalds next door), which is listed in the description

no basic choices for breakfast but given the price for a night i think they re good.

also, kids screaming in it

pool had a lot of wild kids that parents were not doing anything about

pool and hot tub was perfect.

my son and i loved the beautiful and clean pool and hot tub

my hubby enjoyed the gym

laundry machines. small scale of hotel. breakfast.

and that wasn t available and then they sent us in a room that was right next to the facilities laundry area

everything but the pool temperature

breakfast each morning was great

i liked the oil and hot tub for the kids.

free laundry service helped immensely. staff was more than accommodating.

i loved the complementary laundry and although i didn t use the gym, there was one

they have free laundry facilities!

free laundry facilities were an added bonus

the laundry machines were an unexpected bonus

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

very friendly staff, great outdoor area, tables, grill, pool, hot tub. very clean and quiet.

kitchen was not equipped that well

laundry facility was nice

coffee and water in the laundry room but didn't and pets weren't aloud but there were people there that had them

laundry room really need to fill up detergents n must clean everyday

can't have more then 2 sets of keys to your room; appliances don't work; doors spray painted & laundry room

kitchenette

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

laundry room

nice size bed pool

liked that upon special request they allowed guest with real early flights early check in so they can just lay

pool has plants growing inside the actual pool

staff friendly and good breakfast.

they made the experience with myself and my four kids perfect

breakfast was good

facility was conveniently located and had plenty of parking

staff was extremely nice the pool area was immaculate and my room was amazing

their website said restaurant in the facility and laundry service, there was none

breakfast could be better

i mean literally across the road from a breakfast/lunch/dinner restaurant major highway, fast food court,

location and wifi connection was great

this gave us two options, the kids are either far from us or my husband and i each sleep in a room and share

hallways smell funky as there are always laundry and cleaning carts in view

the children loved the water park and the arcade was fun (although we probably spent too much in the arcade

we had everything we needed in the kitchen

had no wifi in room

we had kids ages from 2-7 and all enjoyed just as much

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

had to use the laundry room it smelled like urine in there and the ice machine is in the little

was told the pet fee was $10

breakfast was typical but plentiful

no laundry room

gym has barely anything to work with at all(i know that not everyone works out but it would have

the restuarant and bar were closed. ice machine was broken.

the pool was absolutely amazing and having stores and places to eat so close was great

the hotel was quiet with plenty of parking.

plenty of free parking space, quiet at night

the treadmill in the fitness room it needs to be updated.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

i was very upset that on memorial day weekend the pool was closed

check in process was good. room service, clean room, clean property, great parking.

the spa and fitness center were great too

nice staff, clean, beautiful grounds/views, gym and spa are wonderful

the room service breakfast was not good

they are part of a property with a water park

room was directly next to the laundry room

they had an activity for kids. and the laundry services

breakfast was good with nice variety

kids running around and making noise

the staff and being pet friendly.

had to request dish soap and laundry detergent.

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

no laundry detergent

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

listing for this did not specify that this had a kitchenette, nor laundry

location, comfort, cleanliness, and the gym.

my boys thought the pool was small and not deep enough.

great parking spots

shades wouldn?t close so i felt everyone in parking lot could see in my room

pool

there s also a restaurant and bar on-site

the bar was very nice.

plenty of parking in a couple different lots

the free wifi was nice and fast

street parking was convenient and close by

it wasn t them but noisy kids running up and down the hall. poor parenting

location was great - 5-15 minute drive from everything we wanted to do, and there s plenty of parking at the

i would absolutely not recommend staying at this hotel especially with young kids

kids running up and down the hallway

kids running up and down the hallway

walking distance to downtown - spacious rooms with lake view - indoor pool area was very clean - parking for

pools are not deep which helps relax with the kids

it was nice having a restaurant bar in the hotel for convenience

room was very nice. loved the fireplace

allowed us early check in and late check out which was amazing

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

as we were on a road trip, the laundry facilities were much appreciated in the suite

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

the wifi was absolutely terrible

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

laundry facilities needed change

snacks, water, and a great breakfast

breakfast could ve been better

i couldn t stay longer and i forgot to pack a bathing suit, the pool/hot tub is beautiful.

and no laundry would be nice if they more then one machine other have their laundry room working why can't

the laundry was coin operated, but the front desk had quarters.

service was lack there of and laundry facilities weren t in the best of shape

the pool n laundry area

your laundry room needs a facelift

only one person working, the front desk, the cleaning and the laundry

also my kids could only use pool till 8pm

no problem with parking

pool was not what was on website

the heated pool and the employees

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

there is a swimming pool and gym

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

pool for kids -roomy room -decent value for 4

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

laundry room was affordable and convenient

location, ample parking, variety of breakfast items including sausage, waffles, pancakes

the pool and the spa was a decent size as opposed to the comfort inn across the street where the pool is half

the breakfast was delicious and the pool was open late.

breakfast was very good and the whole hotel was clean

breakfast was fantastic

no breakfast or pool and no discount for for the changes due to covid

my wife got to eat the breakfast i left early for work

clean and comfortable rooms and a nice breakfast

pool was fantastic, a level above the holiday inn in elgin

wish the bar was open more. would have enjoyed a bloody mary with breakfast

i would have preferred the breakfast be included with the cost of the hotel stay

we really liked that there was a restaurant and bar on site, we didn t use it on this stay but we are planning

couldn't find the free breakfast.

love the laundry room

it had a nice laundry room which i made use of

laundry machine didn't work well

free coffee, tea, & breakfast muffins were available starting at 6am, & their laundry area was clean (accepts

the laundry was priced rather high

great breakfast, very kind staff, very clean

breakfast was ok

service and attitude were very friendly very nice , breakfast was rich ,the room very

there were 2 large holes in parking lot with construction tape around them

only that there were no waffles at the breakfast offering.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

my kids fell in love with the place as we entered the rooms

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

breakfast was nice

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

kitchen, i don't know why it could not provide food for a noon or evening meal and maybe even room service

the gym had all the equipment i needed for my workout also

food and bar available

the pool was clean

that it had a restaurant and bar on premises

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

laundry

very clean and comfortable. easy access and sufficient parking. nice sized kitchen and room

dog, but another desk clerk after we were there a few days noticed and charged us not only the pet fee but also

expected an extended stay facility to have a stocked kitchen

the basic/complimentary wifi service is sluggish.